Sudbay Jeep Dodge Ram is the best car dealership I have done business with in my lifetime. The little w pressure customer service is excellent. The sales consultant Blake Fonvielle was outstanding and really helpful. His service is unmatched and he always treats me very well. Ryan the Financial Manager and Tim the General Manager are very helpful and accommodating. Again, this is a low pressure experience with outstanding customer service. I ordered my 2020 Dodge Ram 1500 Laramie Black Out Edition through Sudbay and I could not be happier.

I purchased a jeep from Brandon. From start to finish the experience was great! Besides Brandon (my sale guy) everyone I spoke to was nice and happy to talk to us. I will definitely be back for the next one! Thank you

Stay Away! Ive never been to a dealership where up-selling on additional services is higher priority than actual customer service. I went in for a simple oil change, then was quickly told that a tire rotation and air filter was a must even thought they never looked at my Jeep or knew its service history.Later that day I got a phone call about a leak which added another $700.00 to the bill. Along with the added $700.00, they found yet another $800.00 worth of needed services which were by and large just fluid flushes... Ive never seen such a blatant attempt at a money grab in my life. Gordon the service manager is clearly motivated by commission and does his best to up sell you on any and all services he can wrestle from your wallet.This will be the first and LAST time I set foot in that dealership. And to top things off when I went to pick up my Jeep the actual bill was $100.00 more than what I was quoted before picking it up. Unbelievable... And to add insult to injury, the work performed was sloppy, only 3 of 4 clips which secure the air filter were in place and they never cleaned the excess oil off of the axle when the replaced the seals... This is a prime example why so many people refuse to use dealers for for their service.

We just purchased our first Jeep Wrangler Sahara Unlimited from Blake Fonvielle at Sudbay. We could not have had a better experience. We traveled to other dealerships around the North Shore and no one was as helpful, committed and informative as Blake! I can highly recommend the dealership, but I also highly recommend Blake. His customer service is incomparable. And, we absolutely love the jeep!

My experience purchasing a used vehicle at Sudbay was nothing short of superb. I was in the market for a newer model SUV. After searching the web for several weeks, I found a vehicle at Sudbay that I liked and was priced right. I set up an appointment with a sales consultant Chad. He was very professional, friendly, and knowledgeable. I took it for a test drive and when I returned, we sat and discussed many details about the vehicle and purchase options. The Sudbay team took care of everything from registering and insurance to inspection sticker. I was extremely pleased with everything about this dealership and will continue with any servicing that I may need even though I live 45 minutes away. I would recommend Sudbay to anyone looking for a new or used vehicle.

I was looking a leasing a Jeep Wrangler and was working with Blake. At first Blake was very responsive and had no issues getting info on the Jeep I was looking at. The Jeep itself was in transit and I was told that the prices of all their Jeep wranglers were $1500 over sticker. They wouldn’t negotiate and don’t take any Chrysler affiliate discounts. I was told this was all due to inventory shortage and the prices were actually going up the next day by $4000 to match other dealers in the area. I had given a deposit to secure the Jeep I wanted while I called around. Well that’s where things got interesting. I talked to a few dealers in the area and one more local to me. None of them were doing $4000 mark ups but they were all pretty firm on sticker price given the shortages. The local dealer said they would do affiliate pricing and so I decided to go with them since it would save me thousands over Sudbury. During my search I had left Blake a few voicemails but never got any call backs. Whenever I called it would go to voicemail. After the Jeep arrived Blake called me to tell me but I told him I was now going elsewhere. I was offered a refund on my deposit but never got one. I called several times over multiple days and even left a voicemail for the service manager Tim. Never heard back from anyone so I opened a dispute with my credit card company. 2 weeks later Sudbury finally refunds me but still nobody has contacted me with a receipt. This dealership is very shady and uses very aggressive sales tactics to get you to buy their vehicles immediately. I would never recommend this dealer to anyone and would gladly recommend anyone else that doesn’t try to pull a fast one on potential customers just to make a sale. Also, I have never experienced such poor communication from any dealer. Awful

Excellent first car purchase for my newly licensed teen. Knowledgeable and consultative through the entire process which made this milestone event a pleasant one! Thanks to everyone!

Excellent customer service! We worked with Brandon, who was responsive and knowledgeable. Highly recommend the dealership and Brandon! We traveled from Cape Cod to purchase, and the entire process could not have gone smoother. So efficient and professional!

Brandon was a total professional and understood our needs.

Bart in service was incredible in assisting me with my Wranglers service needs. I was very impressed. I had left my old Jeep dealership due to incompetence and unprofessionalism but was pleasantly surprised after my visit at Sudbay CDJR. Bart was exceptionally knowledgeable, kind, honest, and very friendly. I also had the pleasure of meeting the technician, Jeremy, whom after conversations and seeing his work, is now the only technician I allow to work on any of my vehicles. I had a Mopar lift kit, new wheels and tires, and side steps installed with them and it came back to me looking like these modifications were installed during the production of the Jeep. I highly recommend stopping in to see Bart, the service advisor to take care of all of your vehicle needs! 10/10 experience with these gentlemen.

I recently purchased a vehicle and a very good friend (Kevin Harrington) purchased one last month! Usually I shop out of town, but my friend told me about how wonderful his experience was with Sudbay’s and referred me to the same person whom he purchased his vehicle from. I was not disappointed Brandon was very knowledgeable, courteous and knew a lot about the cars. He found both of us exactly what we wanted . I would definitely refer anyone I know looking for a car to go to this dealership! He had everything organized and ready to go. Brandon was great .Great place to purchase a vehicle.Lois Lane

I was looking for a Jeep and dealing with other dealerships before I contacted Ryan at Sudbay. I should have started here first. Ryan made the whole process smooth, easy and hassle free. We scheduled a time for a test drive, and by the time I was back, all the details were done to my liking for financing. I bought it in the spot...and picked it up the next day. Outstanding service all around. If anyone else I know needs a car, this is where I will send them.

This was by far the best car buying experience that we have had! Our salesman, Chad was supportive and knowledgeable. It was important to us to support our local business during this time. Sudbays did not disappoint!

This is a wonderful, small, family owned dealership. I really trusted the associates and enjoyed working with them.

This is the third Jeep I have purchased at SUDBAY since 2007.I did not consider going anywhere else. Blake, our Sales Consultant made the entire process easy from looking for what I wanted, to purchase, to explaining all the details in the new vehicle.It was a good experience and Im very happy with our new Jeep.

I am a first-time Ram buyer and this was the best car- or truck-buying experience in my 37 years of driving. Blake was a total professional, from his response to my internet query to the test drive, and more importantly from the paperwork process to the final sale. I was given a very fair value for my trade-in and the whole process at the dealer took me less than two hours. Polite and efficient, with honesty and integrity. Outstanding!

I have had my Jeep since 2012 and have had excellent service. Thank you Gordon for providing rating top in service! Very grateful.

I bought a Jeep Wrangler Sport S Unlimited from Sudbay Jeep. I had done my homework and found the exact model that I wanted on Jeep.com. I contacted Sudbay by email and was connected with Ryan. Ryan was extremely professional and trustworthy….something that I was not expecting. I asked for their lowest price and he gave it to me along with all fees. There were no games or unexpected add-ons. When I met Ryan to pick up the vehicle, he was a perfect gentleman and carefully explained the purchasing process and gave me a detailed tour of the Jeep that I was in the process of buying. The Business Manager, Joey was top notch, respectful, and also honest. No BS, which I really appreciate.Needless to say, I was very happy with dealings with Sudbay and would recommend them to anyone. I will definitely look to buy my future cars through Sudbay. Excellent, honest service!!

We originally saw Tom at the GMC dealership. Tom was super helpful and knowledgeable about all of the trucks. When we told him we wanted to try out a Ram, he took us over personally to meet Brandon. Brandon was very helpful is showing us the different models and options. After a test drive we knew that was what we wanted. Unfortunately Sudbay didnt have the color we wanted but Brandon was able to facilitate a swap with a dealer in Rhode Island that had the exact truck we were looking for. The transaction was smooth and we were happy to keep our money local rather than take a trip to RI. Every time we went in Brandon was ready for us and didnt waste our time. We would absolutely shop at Sudbay again because of their friendly, helpful staff!

Major electric issues, which I understand stuff happens it’s all how you handle the situation. As usual Gordon was great for me in to a rental for a few days. And as usual mechanics were great. Best decision I made after choosing Sudbays was to purchase the extended warranty. With all the electrical in the newer Jeep’s 2018 and above it was a a no brainer and worth every penny. Covers about everything possible minus wear and tear small deductible for big money repairs but amazing mechanics amazing customer service Gordon is the man. And Sudbay does everything and makes it simple. 5⭐️ Again for the hole Sudbay Jeep team.

I recently leased a new Grand Cherokee and was very happy with the service of my Sales Advisor Brandon Dooley. There were several instances that could have been handled with less interest but Brandon guided us through and was available when we needed him and if not called back immediately. I wont hesitate in send friends and family to him in the future. Thank you Brandon for an enjoyably easy transaction.

What a great little family owned dealership. Not a corporate conglomerate. You get personal attention here. No slick salesmen that pull tricks on you. We had a great experience purchasing our Jeep Grand Cherokee. It is our second purchase here. I totally recommend.

Was very pleased with the sales process and the friendly service that was provided. Would absolutely recommend.

I always turn to Sudbay for my vehicle purchases and maintenance. Gordon is my favorite maintenance supervisor. I was disappointed to learn that my pre-purchased oil change deal had a must use by date. With the reduced travel due to Covid I didnt need an oil change for another 2,000 miles, but had to take it now or loose it. My mistake--read the small print next time.

Bought a Ram 1500 from Chad. Great experience, Chad and management were helpful, never pushy and very reasonable on giving me a very competitive price on the new vehicle as well as my trade in. Would highly recommend Sudbay and Chad!

Researched the vehicle I wanted, requested pricing, Ryan Tremblay was responsive but not aggressively contacting me like other dealers. He followed up with additional savings, and my experience was low pressure and stress free. Everything he said he would deliver on, he did. I completed everything online, next day I came in to drive the vehicle and signed paperwork all in under an hour. Ryan had the vehicle inspected, registered, gased up, washed, and additional accessories installed within 24 hours, I picked up my 2021 Ram Laramie the next day! Wow, great experience! I will be back next year for our second vehicle!

I had some problems with my wife’s Jeep getting some warranty work done and my sons Jeep getting warranty work done through the service department since last July the service advisor kept blowing me off by not calling me back this went on for months so one day this March I got a call from Tim Sullivin the general manager of the Jeep dealership asked me what my issues were I told him and he took care of it right away that week my wife’s Jeep was fixed and the week after my sons jeep was fixed so next time I have a problem with anyone there I’m going to go see Tim Sullivin he’ll get things done for you and you’ll walk away happy and satisfied than you Tim I’m looking forward to doing another 20 years of business with the family

Had an excellent buying experience at Sudbay from beginning to end. Highly professional team that provides good value along with excellent customer experience. None of the games and sales tactics you often experience at other dealerships.What a pleasure to have a smooth process through and through. I highly recommend this dealership for your next car purchase.

Service was quick and folks were polite (oil change, tire rotation, and recall done in about 45 min) . Was my 1st visit and learned that you should show any coupons you have up front or they have to reprint paperwork. Overall great experience. Prices were better than other dealers too. Thanks Sudbay Service Team!

Fantastic experience all the way around- Blake Fonvielle was available easily either by phone or text to square away any issues- putting the order together and ultimately staying late to sign the paperwork and then delivered the car to my home the next day. My second Jeep through them. Highly recommend both the dealership and the cars!

I just leased a Jeep Cherokee from Ryan at Sudbay’s. He answered every question I could think of thoroughly and knowledgeably. He walked me through the whole process and I felt totally comfortable with my decision, he was prompt, never kept me waiting and all in all made it quite an enjoyable experience. To top it off Sudbay’s gave me the best price for my trade and for my new vehicle! I cannot recommend him enough, if you are in the market for a new Jeep, go and see Ryan!

Had a very smooth purchase / ordering process with Ryan T. at Sudbay. Highly recommended.

Honest dealership. Ive been doing business with them for years.

The entire team at Sudbay is top notch and a special thanks to Mike for making things happen and getting me into a car I didnt even think possible. Thanks again!

Great customer service. very friendly. no pushy sales people. great to work with and everything went through in a timely manner just as they promised. definitely would recommend them to others and will go there next time I am in the market for a car.

I had an excellent experience last month buying my first Jeep Wrangler from Sudbay Chrysler Dodge Jeep. Sales person Ryan was very knowledgeable, and a pleasure to work with during the whole process and more importantly very supportive after the final sale! Also enjoyed speaking with the General manager who was also a pleasure to talk with - low stress family dealership. Thank you.

I am very happy with my new Jeep purchase and felt very taken care of at Sudbay. We all know buying a new car has its pressure and stressors, but Tim and his crew made me feel right at home and welcome. It was an easy, honest, great experience and I will be giving them my business for years to come! Thanks guys!!

Ive been a client of this dealer for more than six years. Part of my loyalty lies in the reliability and quality of work performed by the serve department. I have the highest regard for Gordon Stewart for his attention to detail and candid discussions.

Sudbay represents what car buying is supposed to be like. Fair prices, easy process, quick follow-up, efficient service, and accommodations where you need.I specifically worked with Larry and Mike/Joey, and they handled my every ask and need. It was great to work with a dealership that not only had the deal I wanted, but it wasn’t at the cost of having good service and customer experience.I highly recommend Sudbay, especially to Jeep owners—you won’t be disappointed!

Super Happy with our recent purchase! This is the second vehicle I have purchased from Sudbay and we couldn’t be happier. They went over and above to find the vehicle we were looking for and sell it a reasonable price. I appreciate the fact Sudbay is a smaller family owned dealership. Everyone from sales to service was very helpful. I highly recommend Sudbay Chrysler Jeep Dodge Ram!!!

Very calm, and orderly Service Bay - everyone is friendly and professional... have worked/dealt with many other dealers in the area for Service, and id prefer to bring our Pacifica to Sudbay into the indefinite future... the others are generally rude, disorganized, unfriendly, and unpleasant.

I have dealt with many dealerships over the years both personally and professionally and I have to say that Sudbay Chrysler Dodge Jeep Ram is the best. The service department is wonderful from the front desk associates to the service teams (Gordon is awesome). You dont get that sleazy car dealership feel when they are working with you. Their waiting areas area always clean and comfortable.

Wow best experience buying a car very informative helpful especially ask for Chad I just got 2006 accord 60 thousand miles from here go see chad at sudway Chrysler jeep specifically thanks again man

Purchased new vehicle at Sudbay and it was a wonderful experience. Special thanks to Brandon Dooley who was our sales manager. Highly recommend this dealership to all. 5 stars!

I was not shopping for a Jeep, but after dealing with many typical, and one downright rude sales person at another dealership, I ended up at Sudbay to look at a used Mazda. There I met Fred, and I had the best sales experience I have ever had at a car dealership in 25 + years. Fred treated me and my teenage daughter with kindness and respect, no pressure. I test drove the Mazda, which was nice, but slightly out of my range. Fred got me into the perfect, previously leased Jeep Cherokee. I have also had equally excellent experience at the collision center.Paula is the best for customer service and so kind when she know that life dealt you a blow, like your car just got totaled. They take care of everything, including rental and all insurance admin from start to finish. Gordon and Michael in service are fantastic as well. They make servicing my cars at Sudbay so convenient, and everyone is exceptionally friendly.

Ive purchased many Jeeps, Chryslers and Dodges and had service done at many different dealerships across New England over the past 10-15 years, and Sudbay is the only one I return to on a regular basis for service. I even purchased my 2019 Wrangler Unlimited Sahara at a competing dealership this past June and recently brought it to Sudbay for an oil change/rotation/multi point inspection. I was in and out in less than an hour, and they shared every detail of my vehicle with me and ensured me that I received a good deal from their competitor dealership despite my apprehension. This is the most accommodating and genuine CJD dealership in the state. If you want to stop getting the runaround at those other guys on Route 114 and Route 1, add about 15-20 mins to your drive and visit Sudbay - youll be glad you did.

Nothing but positive remarks. Larry was a knowledgeable sales rep who did what he could to get me what I wanted in a Jeep Wrangler. Everyone my husband and I encountered was polite, sociable, knowledgeable and importantly applied a “no pressure” atmosphere when there. I liked the smaller dealership feel. I bought minivans here back when the kids were young and I knew my “fun car” would be purchased from Sunday.

Sudbay Motors is first class all the way!

Scheduled an appointment for the 2019 Wrangler recall adding a steering stabilizer and they were able to do an oil change as well. Appreciate the ability to squeeze that in for me! The team and service was great. I would like to document here that the stabilizer bar does NOT fix the death wobble i experience at higher speeds on my vehicle. My 4 star is reflective of the services provided as it is not their fault the recall fix does not work properly.

Had a great experience dealing with the entire team at at Sudbay! Very happy with the entire process as well as my new Ram Warlock. Highly recommend!

Best used car buying experience ever!! Worked with Blake who was so friendly and accommodating. He worked hard to find a car within my daughters budget and didn’t try to push one we couldn’t afford. Bill and Bob are awesome too. Friendly, professional, low key dealership. Highly recommend.

Tim, Chad and Joe made the whole buying experience easy and fun! Very courteous, friendly and professional.

Thank you Ryan and Joey for providing a stress-free environment and making my Ram purchase effortless.Very professional and courteous.Thanks again!

Chad was wonderful. He made the whole process easy.

Competitive pricing and trade in value, efficient buying experienceknowledgeable staff

The team at Sudbay, in particular Gordon Stewart, my long-time service advisor, are tops in listening to and solving issues.

Worst experience ever, tried to purchase a vehicle and they thought I didn’t have any credentials to do so, Made me feel like my business wasn’t needed. that’s not how a long time local business should treat a life long local. So much for keeping business in town Kelly Jeep thank you very much, in and out with new car no problem

I love this dealership! Everyone was friendly and welcoming with no pressure or pushing to just sell a car. Ryan was great and took extra time to go over all the features and options in my new Jeep! I love it.Thank you, Kris

I recently bought a Jeep Wrangler at Sudbays. I have to say this will be my first and last time purchasing a vehicle there. I wanted to support a local business though this one I will not support again. They would not negotiate with the original price, and then 24 hours after driving off the lot I had to bring it back. They fixed one of the smaller issues with the cheapest parts and refused to fix the major problem that is now costing me almost $2,000 to fix. From what I was told, as this is a small city, they knew this car had issues prior to me signing the paperwork. From what I have been hearing this is not the first time they have done this to a customer. Being a small family owned business you would think they would not perform business this way. I will never return and I will keep sharing my story so someone else does not go through what myself and others have gone through.

Best experience I have ever had with a car dealership. There was no hassle. Ryan and Tim were extremely professional and helpful. Thanks for the great experience.

Had a great experience at Sudburys with my salesman Sal Lograsso , he willingly haggled with me on the price of a used van . I left my junker there and drove off with a shiny new van :-)

I am a repeat customer with Sudbay. (Two leases from GMC Cadillac). My experience in leasing the Jeep Cherokee was seamless in a challenging time for all. While all are going through covid19 everyone provided a level of safety and comfort throughout the process Noah was responsive, professional, knowledgeable, and I felt listened to my concerns and worked with me with all my questions to meet my expectations. I would be remorse to not recognize Paula I believe the only receptionist and the mortar that holds it all together. Paulas customer service exceeds expectation.

Sudbay has been my car dealership and service provider for 10+ years with company car leasing and personal car needs. Excellent customer service and communication on all car related matters. Easy to schedule appointments and working with a personal project manager like Gordon Stewart is a huge value add. Wouldnt want to trade their service for a cheaper deal else where. I am looking to buy a new Chrysler 300S 2021 through Sudbay with Blake Fonvielle - and have received excellent consultation so far. Looking forward to close the deal. Thank you Sudbay!

Go to Sudbay first, do not have your car towed to the next nearest dealership only to have them not know what they are doing. I brought my car to Sudbay and they took care of me. They heard the noise my car was making, that the other dealer could not or just maybe didnt want to do the work. My drive shaft was the problem. With the covid situation my part was on back order, But Gordon to the rescue! He found the part we needed and picked it up in NH. Got my car back on the road. I cant thank Gordon and the team at Sudbay enough.

I would like to thank Sal and the entire Sudbay team that helped me purchase my 2016 Jeep. We all have a busy life and with that time is limited. I was able to view the cars on line, with Sal’s guidance and from there received lightening speed approval for the loan. The following day they met me at the town hall to finish up the paperwork. Minutes later I drove off in my “new” car. Thank you again Sal, Bob and the two very sweet gentlemen that delivered my car. Five + star rating for this team!

Excellent service. Friendly staff. Gordon is extremely knowledgeable and patient with explaining repairs to me (limited mechanical knowledge!!) Will definitely be going to Sudbay for all of my Jeep needs!

Great job at repairing a broken manifold stud that was under warranty. They were able to finish the job early and did all the updates needed to keep my RAM 1500 running great!

After a long search, I found the Jeep Grand Cherokee with the package I was looking for. The Sudbay Dealership sales representative, Ryan Tremblay, gave me exceptional service, being friendly, helpful, and I would highly recommend this dealership.

Excellent and speedy service! Had exactly what I was looking for and had me driving home in the Jeep same day! Thanks Noah!

The customer service was above and beyond expectation(s). The men and women of Sudbay are committed to their work. This is my second vehicle with them and I plan on making a third purchase with them in the near future. Enough good things can’t be said.

Marc was first encounter and provided a non pressured experience. Listened to me and provided information in easily understood manner.Alex provided the easiest and most pleasant experience During the financing that was the best in all my car buying historyOverall a pleasant and non pressured experience.

THE SERVICE ERE IS GREAT ,I WORK WITH GORDEN ,HE WILL KEEP ME UPDATED ON THE STATUS OF MY VEHICLE, THEY ALWAYS SATISFIED ME 100%,I HAD A FRIEND WITH ME AND HE DECIDED TO BRING HIS CAR THERE HE WAS SO IMPRESSED AT THE TREATMENT HE RECEIVED THAT HE DECIDED TO BUY A NEW CAR

A good friend suggested that I purchase my new Chrysler 300 from Sudbay as he has had excellent service from them and likes the staff. I took his advice and brought my car in for service, met the staff and purchased the car because I found everyone to be not only polite, but friendly as well.

Kevin Maestranzi is an excellent representative of Sudbay Automotive and helped us into our first brand new car this past week. The entire staff of Sudbay Automotive was incredibly helpful, informed, casual, low pressure and very friendly. Kevin got us exactly what we needed, stayed within our budget and didnt try to oversell anything. At Sudbay they really want to get you into a great car that you can actually afford, and they will tell you exactly that. I am looking forward to going back when we need a second car in the future. Thanks again Kevin and Sudbay.

Katy Martin was extremely helpful and made the process of buying my Jeep Patriot as smooth as possible. Not only did I have very limited ideas as to what I was looking for, but I was also shopping over the phone and internet as I live two hours away. I completed the process with Katy on-site at Sudbay. She was polite, friendly, helpful and understanding of my needs in buying a vehicle. She walked me through the process step-by-step and made sure I was confident and comfortable throughout the process. Seek out Katy the next time you need a vehicle-- shes simply amazing! Thanks again Katy

Had my Jeep Grand Cherokee in for routine service along with a few miscellaneous items. Gordon and his team always go above and beyond to solve issues provide incredible customer service.

My wife and I had a wonderful experience finding and buying our Jeep Grand Cherokee here. We had a lot of questions and our salesman Phil was amazing. I have never had a salesman know so much about their product.Phil answered all our questions and more. He was very personable and easy to talk to. I would recommend anyone looking for a Jeep or Dodge visit this dealership, our experience was great.Buying a car can be stressful and frustrating but Phil and Matt made it a enjoyable process. Thanks again!

I purchased my current vehicle at Sudbay and have serviced it there since day one. Ive been consistently pleased by the quality of service, and the genuine friendliness of everyone at Sudbay. I have recommended Sudbay Dodge Jeep Ram in the past, and will continue to do so in the future.

My wife and I had a great experience with the staff at Sudbay Jeep. They were very accommodating and extremely easy to work with. Im glad we decided to go with Sudbay, and big thanks to Ryan for all the help!

Bought a 2017 Jeep Wrangler. Great experience. Very smooth process especially since I live in NH. Nice Job!Larry was awesome with the details.

Always a pleasure to deal with! I just leased my second vehicle through Sudbay and will return again for future business.

Start to finish, this was a no hassle, no stresscar-buying experience. Fred, my salesman, was very friendly and helpful throughout the process. Alex handled the financial aspects professionally and was very knowlegable. Both were great to deal with and I will definitely buy from Sudbay Jeep again in the future

I come from Danvers to Sudbay because The Sales and Service Dept. never had a bad experience, and they are always very pleasant and Accommodating !

This was hands down the easiest, experience Ive ever had buying any car my entire life. As soon as I walked in, it was a totally different feel than any dealership Ive ever walked onto. I truly didnt feel pressured by anyone, to buy anything at all they sat and worked out my finances to make the payment per month work out exactly how I wanted for the EXACT car I wanted. They took care of everything I wanted and even threw in a couple more years on the BUMPER TO BUMPER warranty with no hassle at all. If youre looking at buying a car in the near future dont bother going anywhere else, stop by here FIRST !!!

Service writer Gordon Stewart should teach courses in customer service. Recently subjected my Ram EcoDiesel to the court-ordered emissions-modification service, which led to subsequent, yet apparently unrelated, charging issues. Mr. Stewart went far beyond what was expected to help resolve concerns and recommend likely solutions. I went to Sudbay for convenience; I left there feeling as though I had made a friend.

The experience with Sudbay Chrysler was one of the best experience. With the shake of death on the 2010 Jeep Wrangler, and few other issues that they discovered, would have lead to a major disaster. Gordon the service adviser and his team, took all the time to investigate and fix the issue, when other local dealers failed.I would highly recommend Sudbay, for all mechanical service and repairs. They listen, collect, investigate and fix the issues.Thank you again Gordon for all your knowledge, care and all the help.George

Quick and efficient service, as always. 5 stars for sure. All of my concerns were addressed, and all recommended work was explained, including any cost.

The moment i made the appointment i knew i made the right choice to bring my Jeep to Sudbay. I’ve brought my Jeep to other dealerships for general maintenance (oil changes, warranty issues) and Sudbay was the only one who kept in constant contact about everything going on. Gordon called me after i made my online appt and followed up with any concerns i had. I brought my Jeep down for a severely leaking roof and some corrosion issues. They went above and beyond in fixing my issues and are working with Jeep still for warranty on my corrosion concerns. We had a pretty severe thunderstorm just yesterday that was the first test of roof repair and my Jeep floors were dry as a bone!! I will definitely be servicing my Jeep here in the future.

I was very pleased at the work and speed it took to work on my vehicle.

Great service.

I was most impressed with Gordon, the service advisor that I dealt with. He was friendly, professional, and quickly got my Jeep in to be serviced.

Our salesperson, Phil Prieur, at Sudbay Chrysler made the purchase of our 2014 RAM 1500 very pleasant and easy. Shopping within a tight budget, the folks at Sudbay and Phil put together a fair trade figure and sale price that allowed us to close the deal. Phil was professional yet personable during the entire process. No hesitation at this point in recommending Phil and Sudbay to friends and family who are in the market for a new car or truck.

I visited Sudbay to look for a reliable car. Marc was extremely helpful in helping me find exactly what I was looking for while answering any questions I had along the way. This was a very easy and enjoyable car buying experience!

I brought my 2011 Jeep Grand Cherokee to Sudbay Jeep for a blown air spring. Gordon Stuart and the team fixed the problem quickly and at a great price. Im very happy with the service that I received. Ill be back when my Jeep needs more work.

I had the pleasure of dealing with Phil Prieur when I bought my Jeep Grand Cherokee at Sudbay in October. It was such a positive experience. Phil was very easy to work with, and extremely knowledgeable about the Jeep line. He has since followed up a few times to make sure Im enjoying my Jeep and to see if I have any questions. I would highly recommend going to Sudbay and asking for Phil if youre in the market for a new car.

Katy Martin was the reason I purchased my Jeep from Sudbay. She was very professional and explained the process step by step. It was a very relaxed buying experience! From the minute I walked in to then the test drive, I knew I was buying the best car for me. Thanks Katy!!

Fred DeLeo sold me a new car and everything was fantastic. I have bought from Sudbays for most of my vehicle wants. I appreciate the people who work there.

Extremely pleased with the service and professionalism experienced at Sudbay Chrysler/Jeep. A highly knowledgeable and honest team. My Jeep is great and continues to run great because of the Sudbay crew. There’s no better way than Sudbay!

If you are in the market for a Jeep, Dodge or Ram, Sudbay is the place to buy. No high pressure, everyone was very nice and friendly. Not only did I get a good deal, they gave me what my trade-in was worth and it was 1500 dollars more than the previous dealer. Phil Prieur is the salesman (The family Car Salesman) I dealt with and I cant say enough great things about him. It was like dealing with an old buddy. I purchased a Jeep Grand Cherokee diesel, Phil showed and explained to me all features of the vehicle, and he was even very knowledgeable of the diesel engine. It was an easy, friendly, relaxed and fairly quick buying experience.

Excellent place to do business with. Can’t say enough about everyone who works there from the owner on down the line. Would recommend them to anyone looking to buy or service.