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AAA - Automobile Club of Southern California
1233 E Broadway, Glendale, CA 91205, United States
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AAA - Automobile Club of Southern California
Comments
Sh
Review №1

Customer service. Over. 30. Years. Wonderful

Sh
Review №2

Met with a wonderful agent who explained everything crystal clear and made sure I understood everything. I saved almost 250 dollars a month in car insurance, after I came a member.

Sh
Review №3

Always a breeze. 5 min wait after check-in (depending on the time) in and out. Registered my vehicle , got my new plates and stickers. Was able to hit the road as soon as I left.

Tw
Review №4

Varand (DMV Supervisor) and Angela (AAA Insurance Agent) are some OUTSTANDING people! Every single time I go into this particular location, their attitudes are always on point, always smiling at clients, always going above and beyond any opportunity they are given and more! They both ABSOLUTELY deserve a raise.

Al
Review №5

Friendly staff, plenty of free parking and wait times are very reasonable especially compared to DMV.

Gr
Review №6

I don’t know how it took me so long to learn about this. Hands down the best DMV service I’ve ever experienced. Love AAA

St
Review №7

Still the best and easiest place to get an International Drivers Permit or purchase travel insurance.

ju
Review №8

Always fast service for my car registration. I dont have to wait in lines like at dmv.... got my sticker in less than 5 minutes.

Ar
Review №9

I needed my stickers and to post my fees .I also needed to renew my membership fees plus I also pay for my sons membership. It gives me peace of mind knowing that no matter what happens while driving AAA is there to assist. I also purchased coverage for my RV, with that I can get towed up to one hundred miles...plus so much more.

Mi
Review №10

No customer service could never get information over the phone used to talking to people

Ba
Review №11

Thank you AAA Ive been a member with you guys for just about 8 years now and you guys help me with my flat tire thank you. And your employees does really great service

Su
Review №12

I love this Glendale facility. The staff are very personable and helpful. Also you can pay your DMV vehicle registration there instead of a DMV office. No long waiting lines, simple & easy. No waiting.

Sa
Review №13

We talked with Agent Haig Avakian, very professional. He made us feel welcome and found a policy that worked well for us. Amazing job! 100% recommend.

JC
Review №14

Fast, quick, respectful, all wrapped up in 20 mins. Walked out with my needed DMV docs.

Al
Review №15

Got there before the rush. Service was quick. Spacious parking lot

Ri
Review №16

AAA are great. Time savers. Lifesavers. Money savers.

Jo
Review №17

I have been a customer for over 12 years and because I moved to a different address, not 20 miles from my previous, my insurance increased over $700 a year. Being that I drive even less these day, not sure how this is possible. The customer service was impeccable as usual but I will have to shop around now.

Is
Review №18

Love it! I waited for 10 minutes. Got my car tags in 5 minutes & I was out!! Sure beats going to the DMV.

Ju
Review №19

Great services and quick,I spent less than 30 minutes for my renovations forms keep up👌

Ph
Review №20

Great experience. All were very friendly and helpfull.

Ma
Review №21

A very good place for any of your tripple AAA visit needs. Its got a very nice parking lot with plenty of spaces, fast & friendly staff & easy to come in & get out. You can do tripple AAA payments & DMV registration payments, which gets you your tags right when u pay, instead of waiting for it by mail!

Jo
Review №22

Theres good reason why it feels as if your fathers fathers grandfather was a member of Triple A -- the venerated outfit has been backing American drivers since 1902! Theres another good reason too -- AAA does what they do with complete keen and kindness! How else to stick around for well over a century? Twice I went to the Glendale branch and both times was treated with utmost courtesy and efficiency. Same when I first phoned in to join the club. Snap! And I was a smiling member! My one regret is I only have Alissas name, because Id like to personally Thank all three Triple A aces!

Ja
Review №23

Great resource for all drivers and recreational/power sports vehicles. From maps to travel advice they offer a valuable service at a good price. Just be weary of purchasing batteries from them. Their warranty is none transferable and quality is questionable. Service level also varies from contractor to contractor. Inconsistent service agents are annoyingly reluctant to sell you the actual correct batteries. Youre better off getting the jump or battery test and finding a better and more reliable brand. Just dont hesitate in preventative maintenance and awareness that car batteries under normal usage may only last four to five years.

Ja
Review №24

Great place to renew your car registration, tags , transfer car title and get car insurance , courteous staff.

D
Review №25

Fast and easy. Good and efficient service. Got all we needed.

Ry
Review №26

Great place all staff very friendly very helpful line outside so orderly. Place not crowded no line if just doing payment. Thank you for your help guys

pa
Review №27

Efficient employees, friendly. Nice office atmosphere.

Ro
Review №28

I renewed my membership AGAIN! Their automated system really works! EXCELLENT!

Jo
Review №29

It’s such a pleasure to come here instead of the dmv, this alone makes my membership worth it.The staff-members are very helpful and time efficient.

Je
Review №30

Always get me in and out. And staff is very nice, efficient and well knowledgeable.

Ve
Review №31

The service was great but there was this one guy yelling he hates them and that he was there for cancellation of insurance he was so loud saying mean things and it was a little scary cause there was no security but the staff was nice

Wa
Review №32

Best place for dmv no lines waiting

El
Review №33

Excellent customer service !

A
Review №34

Excellent all the way around. Theyre great at the door and keeping us safe and everyone is so friendly. I was out and in of my office in 30 minutes. They were fast. Perfect!

Di
Review №35

Needed to pay for my vehicle registration; I was in and out in 5 minutes!

Mi
Review №36

Efficient and caring stsff and service. Better vs DMV. same pricing and AAA offers members this and many benefits.

sa
Review №37

Shorter wait times than dmv, all staff members at this site where very nice and courteous. Very informative and they offer so many services, for travel, road side assistance, car insurance and even life insurance. Overall a great experience...unlike the dmv lol.

De
Review №38

Quick, friendly helpful customer service

ko
Review №39

Very friendly staff. So far had great experience. Will go there again.

Ja
Review №40

Friendly service five star

Co
Review №41

Very fast people were very helpful.

Me
Review №42

It was better than I expected, keeping the required distance and protecting all customers. Thanks AAA

Pe
Review №43

Nice friendly atmosphere everyone was very helpful good attitude all around

di
Review №44

Went to Glendale Auto Club, always great service, and l was so glad to get an insurance quote, good price, fast and it was contactless .

Ro
Review №45

I felt safe entering the building. I could see all safety precautions put in place. Thank you AAA!

Er
Review №46

Very friendly and knowledgeable team members here. Answered all of my DMV questions and only had to wait 10 mins or so. Truly a life saver during these hard times

ro
Review №47

Excellent service Marlin was awesome .Fast knew her stuff and friendly

MJ
Review №48

AAA of Glendale is probably the most helpful service and definitely without a doubt worth every penny. There always courteous, the companies they use are always fast and extremely helpful (they never laugh at all the times Ive locked my keys in my car, lol) I even got my car registration paid through them today (avoiding the dreaded DMV lines and the DMV attitudes) ..thank you AAA, you are 💯% appreciated by me always. J

Nu
Review №49

Love this place very friendly staff

El
Review №50

This facility has been really great in handling all my DMV situations. At times, they are very strict with proper documents, but I get it. Its not them, its actually what DMV requires. Theyre just doing their job. It was my first time going during the pandemic and they really handled each one of us with safety in mind. Thank you all for your continuous service in providing the best customer service as much as possible. I can see the smile behind the mask 😷 🤗😍🤩

li
Review №51

Went to pay my registration. They said its too early????

Al
Review №52

AAA service is City of Glendale was smooth , easy, and nice. My reason to go was DMV registration renewal. The had a line of 5 persons waiting outside but the line was quick and I was inside within 5 minutes. The customer service person made transaction real easy. I was in and out with 7-10 minutes.

Fe
Review №53

More efficient than DMV I went in and out in 5 min with my problem resolved.

Aq
Review №54

Fast costumer service in all tramit of dmv

BJ
Review №55

Came Faster Then My Insurance company Services!!

Li
Review №56

Wonderful service as always

Ar
Review №57

Everything went smoothly and quickly!

Ca
Review №58

I. Like the service they are very helpful. They have awesome customer services thats why I like this location !

Ke
Review №59

Well organized for pandemic protocols. I needed to renew my registration and it took about 5 minutes total.

Su
Review №60

Priscilla was so eager to help me reserve a car rental. She was very polite, and so easily to talk to. Thank you Priscilla!

Gu
Review №61

Very impressed with the quality of service.

No
Review №62

Anything DMV is usually ridiculous but if you need something DMV related, do yourself a favor and go here, smoothest experience ever, even during these covid times.

Fi
Review №63

Remember cash or check only guys for DMV transactions lol. I love this AAA location staff always in good spirit goes a long way specially now n days, everyone stay safe and blessed 👍🏻✌❤

Ru
Review №64

Great service, got tags for 2 cars, in and out in 10 minutes.

Ne
Review №65

Great service and they keep everyone socially distant.

Ir
Review №66

Beats dmv a gazillion times!

Al
Review №67

I went there on a Saturday morning to renew my registration. The staff provided good customer service.

Ri
Review №68

The service was fantastic everyone very helpful I felt very safe

Ki
Review №69

Very helpful

Ar
Review №70

Sometimes I think businesses go to far in inconveniencing customers in the name of social distancing. But then to have us wait in lines outside the building and close the use of the restrooms is going a bit too far.I could understand maybe one at a time but to close them all together. People especially elderly have need to use the restroom and to not provide them is cruel and unusual punishment for a natural biological function. Shame on you AAA for being so insensitive during this crisis .

Da
Review №71

Always a life saver. AAA saves you a ton of time vs. The dmv

be
Review №72

Excellent service and friendly staff highly recommend you try this place 👍😊👍

Al
Review №73

The AAA is open but expect lines, no materr the services. They are supermask secure and follow all the state requirements for occupancy. Loads of handicap parking right in front and full wheel chair access.

To
Review №74

Driver who picked up my vehicle was very courteous and helpful

Er
Review №75

Very fast and convenient 👍

Da
Review №76

Quick, always a good experience

Ev
Review №77

Fast Service. Theres no need to go to DMV. I renewed my car registration here.

A
Review №78

Amazing speed and service. If youre not a AAA member, what are you doing with your life?

Ma
Review №79

Very Professional and Quick

Ba
Review №80

Very convenient, Im able to renew my car registration rather than going to the long lines at the DMV!

Ro
Review №81

You have to wait outside and one customer per membership

Jo
Review №82

I like this location. Its big and there was lots of parking. It was also pretty easy to get to.

St
Review №83

A necessity if you have older vehicles or vehicles that dont have roadside assistance built into the warranty. I recently used their DMV Services and that alone was value enough to justify my AAA Plus membership, in my opinion.

al
Review №84

This location is a mixed bag. Last year I put my car on parking insurance for months. The agent who helped me do this neglected to inform me that if I didnt send an affidavit form to the DMV, my registration would be suspended. Of course it happened and then I came back to the US and had some annoying issues. Yesterday, I had multiple tasks to complete at this branch. I needed to get an international drivers permit and then put my car on parking insurance again. The first part was easy and the rep told me that she put me on the waiting list for an insurance specialist. But as I diligently waited for an hour to speak to an insurance rep, I became curious how much longer I would be waiting and another receptionist told me that I wasnt even on the list. So I basically waited for an hour--for nothing...on a Saturday with things to do. I hate to show distrust in people and assume that they are incompetent in their jobs but make sure you ask..and ask again..and again if someone is helping you. I was left out in the cold twice and Im not happy about it. One more time and Ill just take my business somewhere else..and this is coming from someone who has been a AAA member (and current premium member) for over a decade.

Be
Review №85

The employees seemed overwhelmed and could use more help.

Pa
Review №86

Most horrible experience in my life with any tow service. My daughter had to wait 3 hours on freeway and had some guy try to kidnap her. She called them 6 times they kept saying 20 min.

UN
Review №87

Great insurance quotes

Da
Review №88

Well I dont understand why I had to pay two times for my kids road side cards I paid once and cause my son moved out of California they said Id have to pay and have him spin over to a AAA in Ollahoma so where did my first $80.00 go? I did get a check for $ 30.00 back I just want to know where the first $80.00 went?

Ce
Review №89

Quick and easy... In and out!

Is
Review №90

Great experience as usual on time.

je
Review №91

Great place !

Re
Review №92

Had wonderful experience with service!

Ar
Review №93

Such an old school place! 1,000,000 times better than the going to the DMV. Needed international driving license took 20 minutes, from application to photo, to issuing the license book). Would have camped at the DMV for the same thing lol

An
Review №94

Fast and Friendly staff, I was in and out of that place.

Ar
Review №95

The staff is friendly and serviceable! Thank you Amanda!

Ro
Review №96

Observe COVID 19 protocols, friendly staff

Da
Review №97

Always ready to help out their members. Will always remain a member. Keep up the good work.

Al
Review №98

Very helpful and professional staff. Got My registration tags for 1 of my vehicles. I also took my passport photos there and paid a lot less. They were more than happy to provide me with all the paperwork I needed to renew mt oassport

Ke
Review №99

Paid registration here

Mi
Review №100

Very helpful nice people Im always in and out quickly

Information
23 Photos
100 Comments
4.5 Rating
  • Address:1233 E Broadway, Glendale, CA 91205, United States
  • Site:http://www.aaa.com/
  • Phone:+1 818-240-2200
Categories
  • Auto repair shop
  • Auto insurance agency
  • Motorcycle insurance agency
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:10AM–2PM
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