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Hot Topic
2200 E Williams Field Rd STE 115, Gilbert, AZ 85295, United States
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Hot Topic
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AZ
Review №1

Fun gifts for kids and teens. You can also order some things online and pick them up a few hours later at a nearby store if they have the items available. The only problem that I ever have at HT is that they do not always carry the same stock at all stores or even online, especially when you have Hot Cash (Hot Topic bonus coupon) or online discounts.If your town is still following pandemic restrictions, you may have to wait in line to shop here. HT stores are usually pretty small and packed with merch, so they do have to limit shoppers to be able to social distance.

Ch
Review №2

Went in for the first time in almost a year and it smelled so bad, there was only one employee on the floor and they didnt even notice us come in. Manager was no where to be found. It was so quiet I was convinced they were closed and had forgotten to lock the door or something. I used to love this Hot Topic but I dont think Ill ever be going back. Kinda sad.

Ga
Review №3

I love hot topic! Although I wish they had a but more anime merch lol

Or
Review №4

It didnt smell good and the only employee there when we came in completely ignored us. Id rather shop online.

jo
Review №5

Cool rockin store

Tr
Review №6

Its a hot topic.

Je
Review №7

The store manager will constantly leave employees alone and even fall asleep in the back. So as long as you don’t need his assistance, all the sales associates here are great!

Is
Review №8

Easy pickup for online orders. Didnt wait long.

Ma
Review №9

Ive been working a lot and I finally had enough time to go pick up my order, everyone was so nice and it made me grateful for my time off :) I regret having not remembered his name, but the man who helped me out at the register was incredibly kind, sincere, and happy to help. It was my first time using Hot Cash, so I was not familiar with it, but he lead me through it and as I was leaving, realized how much patience he mustve had for me 😂 Ill definitely be coming back regularly, and it absolutely made my day to see the smiles there

Er
Review №10

Lack of customer service, I chose to take a 7 mile drive to a different and farther Hot topic because female employee(Crystal) with green hair streak refused to honor a coupon. Coupon did not exlude LA Comic con Funko pops like she claimed. I called a different store and they actually made an attempt to try the coupon and it worked with no problem, she didnt even make an attempt just refused to sell that item at %50 off. The other store I called was courteous enough to try the coupon over the phone and it worked without a problem did not reject the coupon or exclude it like she claimed. Worth noting that I spent 15 min trying this coupon online, keep in mind same exclusions apply, and had no problem ordering it half off online and shipping it to store which is what she suggested I do rather then honor my coupon and sell me 1 of the 30 in stock. Definetly lacking in customer service the fact that she never even made an attempt to try the coupon. Do Not recommend This location..Receipt is the Hot topic that did honor my coupon with no problem, exceptional customer service there, Definetly recommend Them At store 468

No
Review №11

Very helpful, patient, and friendly

He
Review №12

I havent been in a Hot Topic in a long long time but I was surprised and the amount of anime and Studio Ghibli items they had in stock! It reminded me of why I loved coming to HT in the first place. Found some T-shirts (which the have plenty of sizes to choose from) and lots of cool stuff. Would definitely shop here again. Oh, and excellent customer service. Shout-out to the employees

Mi
Review №13

My nieces love this place!!!

Va
Review №14

Customer service associate was so inviting, informative and friendly. I am glad I stopped in to check out the store! The store was well kept and clean but overall I am just happy that they have great customer service!

De
Review №15

Went in to check out their pops. Talked to the guy there and by far the most helpful, friendly worker I’ve ever met. Talked about chases and their pop policy and informed me without being annoyed or belittling. Even had a funny story about their kid playing with their pops! A+ workers

An
Review №16

My wife ordered 5 things. Paid for the 2 day air. The packages were supposed to be here the Friday before Christmas. Never made it. Called Saturday and the label was printed and thats all. They said they would overnight it to us at no charge. Sent us an email saying it was sent. Followed up with UPS and they dont have the tracking number anywhere. Looks like it still not sent. Here we are on Sunday morning with very little for her to open. Dont buy anything from this company. They lie, dont deliver, and rip you off. We will be calling for our money back when you reopen. Will never make this mistake again.

Aa
Review №17

Love this place...Friendly and knowledgeable....you will always find your little slice of POP heaven here...little ones big ones, T-shirts and geeks like me!

Cr
Review №18

Very friendly staff informative about deals and coupons knowledgeable of products they have available.

Je
Review №19

I liked this location a lot more than the ones Ive been to lately. They had so much more variety of items. There was actually room to walk around without bumping into someone. Plus they had a huge anime section which I love! A lot of Hot Topics lately havent had much anime merch, so Ill definitely be coming back to this one!

Ki
Review №20

Found a bunch of body jewelry each for under $10, including pieces that are listed online as $20+. Very happy with my purchases.

Ca
Review №21

A decent Hot Topic. I only go in during sale events. Other than that I keep my distance from all Hot Topics most of the time. These stores arent the same anymore -- styles and brands, unfortunately.

La
Review №22

Hot Topic used to be great in 2008-2011. Now its honestly so cramped, expensive, and unoriginal. There are so many better alternative style clothing companies out there now. Like, SO MANY!

6
Review №23

Happy to have found a good selection of KPop merchandise here.

Al
Review №24

Love this store! Love their stock and if they dont have it theyll get it.

Mr
Review №25

Great figures and cool pops but they always try to talk you in to buying pops

No
Review №26

Got great deals on whats left for Halloween today! Got a great Cosplay wig for $11 Bucks!!

Ch
Review №27

Groovy store, I dont think the musics loud enough though. Lol...

Ca
Review №28

Im not sure if it was the manager who I was speaking to but the lady was super nice to me and answered all my annoying questions without a change in her tone of voice. The items here never let me down.

Al
Review №29

Hot Topic is an alternative clothing vendor I love going to that sells expensive, high quality products. Among these are clothing, makeup, accessories, hair dye, jewelry, etc. The nice thing about their clothing is that they sell alot of sizes which is more inclusive to the shopper. At the moment I can only think of 3 stores I find clothing that doesn’t simply fit, but that I feel comfortable in and looks good. Another awesome thing about the store is the amount of fandom specific items. Not many stores sell much other than a shirt or two of a fandom, where as Hot Topic sells merch in the form of backpacks, pjs, blankets , sweatpants, and really anything you can think of.The employees are often outgoing which is appropriate for the character of the store and doesn’t make the brand feel out of place. Typically alt music is playing over the speakers and the store itself has dim lighting and dark decor to give aesthetic to the store. My experience has always been great at Hot Topic, I am greeted by the employees and asked if I need any help by different employees. Some employees will even come up to me and talk to me about what I’m looking for.

Ke
Review №30

Helpful staff. Decent selection.

Jo
Review №31

Sales associates were friendly and helpful. Love the clothes

Sa
Review №32

They are very nice I recommend coming here

Ca
Review №33

Good Customer Service and Location, awesome rewards for membership members!

Tr
Review №34

My kids like some very particularly themed clothing, toys and other stuff sold here. The theme changes with whatever they are into at the moment and this store seems to stay on top of many of these trends.

Jo
Review №35

My favorite hot topic store, great friendly staff

Mi
Review №36

Really nice, but we miss the manager James.

He
Review №37

Awesome place to grab anime clothing!

Ka
Review №38

Staff friendly and helpful.

Li
Review №39

Always something cool to buy.

J
Review №40

Staff were there to help but less than so.

Ky
Review №41

Definitely the best store in the mall

Ga
Review №42

Checkout is always painful but otherwise pleasant!

Ba
Review №43

My granddaughter loved it

Da
Review №44

That place is hot

Sh
Review №45

It was awesome!

Kr
Review №46

Original clothes

Ja
Review №47

Great employees

Jj
Review №48

Nice shirts

Za
Review №49

Lots of cool stuff

Je
Review №50

Over priced kitsch.

Ad
Review №51

Very kiddish

Ha
Review №52

Great

Ja
Review №53

Tokyo goul !!!!!?!

Information
7 Photos
53 Comments
4.5 Rating
  • Address:2200 E Williams Field Rd STE 115, Gilbert, AZ 85295, United States
  • Site:https://www.hottopic.com/store-details?StoreID=823
  • Phone:+1 480-899-2154
Categories
  • Clothing store
  • Fashion accessories store
  • Music store
  • Novelty store
  • T-shirt store
Working hours
  • Monday:12–7PM
  • Tuesday:10AM–9PM
  • Wednesday:Closed
  • Thursday:8AM–9PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:12–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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