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Century Auto Service
19931 Aircraft Dr, Germantown, MD 20874, United States
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Century Auto Service
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Pe
Review №1

Great experience. Always pleasant to deal with. Never tries to push any other repairs that may need to be done. Always very fair on price. Explains what repairs needs to be done and why.

Ro
Review №2

I have been a customer for years. When I dropped by to pick up a friend whose car was being repaired, I saw two customers effusively thanking the man behind the counter, as though he were the surgeon who had saved their mothers life. My visits at Century customer have confirmed what others here have commented on: reliable and honest service, no upselling. Its clear they know their stuff and have respect for their customers. I feel confident recommending them to friends.

Je
Review №3

Fair prices and always great customer service. Transparent and accommodating. I will only take my car here.

We
Review №4

People work at this place is super nice and helpful! They are professional and friendly!

Ma
Review №5

DON is a great mechanic, hes honest and very fair. Will be taking my car here in the future for any repairs and would highly recommend this place to all!!! THANKS AGAIN!

st
Review №6

These are Real Mechanics. They are all about the cars and really know what they are doing. Nice folks, give accurate time and dollar estimates - I swear by them!

Ke
Review №7

Awesome as usual! Ive been going to century Auto the service is outstanding 👌

Ja
Review №8

We have used Century often over the years and have always been very satisfied with their work and communication.

C
Review №9

I cant say enough great things about Chuck and his wonderful team. They are honest, professional, reasonable prices, and extremely knowledgeable. I wouldnt trust my cars to anyone else.

J
Review №10

G35 valve gasket replace on both sides.They did a thorough inspection an explains what was done and they do not rush.

Jo
Review №11

I have been doing business with these guys for years. They are very professional do a great job at a reasonable price. Never try to sell me anything I dont need.

Ch
Review №12

Great service here

Ch
Review №13

Fantastic shop! Highly recommend! Tom and Chuck are two of the nicest guys Ive met. Saved me thousands of dollars the dealerships were going to charge me. Even went that extra mile and took time out to educate me on specifics of Subaru engines and their operation.You have a customer for life! Thanks again guys!

To
Review №14

These guys are reasonable and super helpful

Ly
Review №15

I have a car that is an old lady. She gets fabulous care from Century Auto and her staff of great mechanics. Recently the battery died and I was able to get it jump-started and into the shop. I expected to pick it up the next day, but I was called in less than two hours - all done, AND cheaper than first estimated. Love this place for years!

Ma
Review №16

Everyone who works at Century Auto Service is knowledgeable andprofessional. Honest and reasonable pricing.Everyone is friendly . I always know I am in good hands when I take my vehicles to Century Auto.Chuck and Tom are amazing and everyone who works at this establishment.

Ge
Review №17

Have been going to Century Auto Service for many years now and I highly recommend them for their integrity and workmanship. We have always received exceptional customer service and they are the Go To mechanics if you ever need a garage shop you can trust. Ask for Chuck and Tom for an honest assessment and advice if you have questions on your vehicle.

El
Review №18

COVID-19 NOTE: Closed since March 30 but Google wont let me update the hours. 😢I love this place for its honest, high quality work. I hope everyone there is healthy and safe right now.

Ga
Review №19

Trustworthy, fair prices and great work. Have been taking my cars to Century Auto for over a decade. Highly recommend them to friends and family.

Ma
Review №20

Super Awesome shop! I highly recommend them. I have been going to this shop for many years and I trust them 100%. I have recommended friends and family and they are very happy with Century Auto. Everyone at the shop is friendly, honest, and very knowledgeable.

Je
Review №21

The guys were super friendly and knowledgeable about my car. This was my first visit for a MD state inspection. My car past inspection and they didnt try to sell me on a bunch of expensive repairs. Seems like a reputable place!

Ra
Review №22

Great service, reliable and trusted.

Ve
Review №23

MD Safety Inspection was fast and easy. There were a couple of small items that needed addressing and they took care of them for me. Fantastic!

Mi
Review №24

Trustworthy, fair prices and great work. Have been taking my cars to Century Auto for over a decade. Highly recommend them to friends and family.

Pa
Review №25

My husband and I have used Century Auto for years and we have found them to be friendly, reasonable, and very knowledgeable. We had an auto claim that the adjuster didnt want to pay and they were very helpful getting info to the insurance company. Its always a pleasure to do business with them!

Ja
Review №26

The guys are the best. Super honest and down to earth. They do whats needed to keep your car running well and nothing unnecessary. Prices are very fair

Jo
Review №27

I found the mechanic staff knowledgeable and friendly and HONEST in their evaluation of what repairs were needed for my cars. I saved A LOT of $$$ accepting, and paying for, what they did, as opposed to what the dealership service shop claimed I needed and was going to charge me for their work! Century Auto gave me the priceless personal my guys feel for what people want in an auto repair service shop they can trust.

De
Review №28

These guys are honest, friendly and knowledgeable. There is a reason why they don’t usually have appointments until 3-5 days after you call. They may not always be cheapest but they give honest feedback, no unnecessary pressure selling.

ga
Review №29

Century auto took care of my much needed repair quickly. The service is always great and the cost is more than fair. I stopped in a few days later when my check engine light came on and they looked at the car instantly, explained what was going on, did what was necessary and I was on my way -- no cost. This was not related to the work done previously. Super customer service..

Ma
Review №30

Very professional service center. Have been using these guys for years on my vehicles. I recently bought a Tesla Model S and had been doing my service through Tesla since it is an all electric vehicle. I hit a pot hole and needed an alignment quickly since my car was pulling to the right badly. Decided to bring my car to Century to do a 4 tire alignment and was super impressed. They gave me a pdf of the service that was preformed via email with a read out of the alignment before and after. The car drives amazing now. Customer service has always been great here and they continue to impress me. Will continue to be a customer and refer my friends.

Ly
Review №31

I have been a loyal customer for many years and would never think of going anywhere else for the way my car AND I am treated. This is a place full of truly helpful and honest people who totally know what they are doing. My car is an older model, and they give her lots of TLC. Im grateful. Women are not always treated well at auto services, but I have been, every single time. Thank you.

Pe
Review №32

I have been going to Century Auto for over 25 years. I would go no where else. The service is excellent. I am loyal to Century Auto because of the honesty and integrity of the personnel that work there. Marty is very awesome and treats each customer, including me, as though I was his only one. I would recommend (and have) to anyone who wants quality work and service.

Hi
Review №33

My experience was good, great service and friendly staff. I took my car in and got an estimate in less than two hours later. Parts order and delivery was quick. Next day before noon my car was ready for pickup. They even gave a chance to re-using one of the existing parts. It turned out that it was working okay which significantly cut down the bill total amount. I recommend this shop.

Ma
Review №34

Had them add grease to the cv boots for my car. Purchased cv boots that came with the grease. They over charge and tried to keep the cv boots I payed for that thay did not use. Also coincidentally noticed a flat head sized tear that was not there before the service on the passenger side cv boot the day after. Also they did not apply a coupon that was offered. Said it would be applied the next time I came back. Beware.

Ba
Review №35

Been going here for 30 years...ever since they were located at the gas station. Their service is outstanding. They are honest and their work is excellent...AND...they stand behind everything they do. HIGHLY RECOMMEND.

Ke
Review №36

We have been customers for 20 years and have always been treated like a member of the family. Century Auto is professional and straight forward with exceptional performance. Truly trustworthy.

Ca
Review №37

These guys are the best! They take the time to make sure I understand what work needs to be done and give me repair options when appropriate. They alert me to when maintenance needs to be done. For instance, the front brakes are fine for right now, but they need to be looked at in three months I feel that they are attentive to how I drive and tailor a maintenance schedule to fit my needs. They make me feel like a member of their family.

Di
Review №38

Marty, Chuck, Dave and the other guys are fantastic! They know what they are doing and they look out for their customers! I trust them completely and that is really important to me.Its now 2018 and the service is still outstanding! Ive been coming here for 14 years and look forward to seeing everyone and catching up when I bring my car in. They are genuine, hard working people and they really care about their customers!In 2020 all this continues to hold true! they had me in and out the same day and for less than expected. They also let me know what to plan for in the next 6-10 months. I feel safe here and appreciate how they lookout for me!

Mi
Review №39

The guys at Century Auto are fantastic! They are honest and do great work--two things that are hard to find in many service shops. They have good, fair prices and do great work. I will be using Century Auto exclusively... cant say enough good things about this place and the people working there.

br
Review №40

Great place to get routine maintenance or auto work done reliably for a reasonable price.

Ka
Review №41

As always, Marty and all the guys at Century Auto were outstanding! Ive been taking my Jeeps there for years, knowing that Ill get the best service at a very reasonable price in a short period of time! These guys are amazing professionals- dont know what Id do without them!

Le
Review №42

Our go-to guys for our two cars (now a 2010 model and a 2001 model -- its reassuring to know that we can spend a little to repair them rather than a lot for a new car) since we moved here in the late 1980s. Never too busy to do their best for a regular customer. Marty has carried on the Mike and Marty are always there for you tradition, and i often express, to old the friend who recommended them to me but has now moved out of their service area, my appreciation for her letting me in on this Germantown Gem.).

Ju
Review №43

We have been bringing our cars to Century for 5+ years now. This is one of the best businesses Ive ever had the pleasure of dealing with. The staff is very friendly and knowledgeable. They have done a great job of keeping our cars running with reasonably priced scheduled maintenance. When we have needed work done, their prices are reasonable, and they always work with you to do only what you really need done. Why put a new, factory part on a 10 year old car when there are 3rd party or rebuilt options? But whats great is I dont have to suggest that - they do it automatically. They are very clear about what they are working on and what it will cost.Weve recommended Century to several friends, and everyone has been very pleased.

Ry
Review №44

Been a customer for 20+ years and never disappointed. Century has maintained/repaired a pretty eclectic series of wheels for us over the years: Volvo 240, Ford Bronco, Jeep Cherokee, Honda Civic, Subie Outback and now Nissan Frontier. We are customers for life (or at least for as long as we continue to live in over-taxed Maryland). Cant go wrong here.

Ph
Review №45

Marty and his staff are the best in the business. They are the most honest mechanics in Montgomery County. I am consistently surprised that they do not try and over sell me services for my car. Prices are good and they get stuff done on time.

No
Review №46

I traveled 2,000 miles to have Century do the work on my car. OK, I was back in town for meetings, but I went to them again after 30 years of service because they - treat customers like valued friends - know what they are doing and explain it before they do it - get the work done right - are dead on accurate with their estimates - are totally honest. There is none better.

D
Review №47

I having been taking my vehicles to Century Auto Service for about 15 years. I have always had very excellent service. Everyone who works at Century are competent, honest and caring people. You can be sure that when you have a service performed at Century, it will be done correctly and you will never come away with a laundry list of things that need to be done.Century Auto Service is the best!

Pa
Review №48

Ive used Century a few times, but this morning really showed me what great customer service they have. I needed a quick Maryland Safety Equipment Repair inspection and sign off and I stopped by to have them do it for me. I could tell they were very busy this morning and Marty even said that he really didnt have the time right then to do it. If it werent for the fact that I was down to my last day to get this done, I would have said, No problem, Ill come back another day. But even without me saying it was my last day, Marty said he would make the time and immediately did my inspection and I was on my way. I know how I feel when I get interrupted at work, so the fact he made the time for me was awesome. Great, great service and I appreciate it so much!!!!

Je
Review №49

I have known the personnel at Century Auto for over 40 years. The quality of their work speaks for itself work on various vehicles owned by me, my extended family and those to whom I have recommended their work. Recently I survived a very serious auto accident and fortunately had my vehicle towed directly to Century. The insurance company (for the party causing the accident) initially provided me with a rental vehicle and authorized all necessary work. Unfortunately -- for me -- the insurance company stopped its direct payment of the rental vehicle and then refused payment for some of the repairs to Century and the body shop to which my vehicle was transferred. I had to file papers against the insurance company to recover the monies I had to pay out which were withheld by the insurance company. It is only because of the explicit documentation and timely pre-authorization and quality of the work done by Century Auto that I finally got won my claim against the insurance company. Unequivocally, in my book, Century is second to none. They take care of their customers like family by their actions and stand behind everything they do . . . at a fair price.

St
Review №50

Century has been our local go-to shop for nearly 10 years. First with my wifes 2005 Mazda 6 and then with several of my cars for work I dont want to bother with or cant do myself like alignment on the 2002 BMW 330i. Great communication by phone, email, or in person. Never an issue with any repairs/service they do.

Ja
Review №51

Century Auto Service is BY FAR the BEST shop Ive been to. They do great work and are fair, honest, courteous and genuinely take pride in their work. If youre looking for a shop to take your car to for a lifetime, youve found it here.

Da
Review №52

Ive been a customer of Century Auto for ten-plus years and I recommend them highly. They are knowledgeable, skilled, honest, prompt, and friendly. I and my family drive older model cars and Marty keeps them running great!

Do
Review №53

You guys are AWESOME! I have been using you for a little over 15 YEARS!!! Always satisfied...youre willing to work with me and I never feel like you are making things up that is wrong with my car. Thanks for keeping me in tune! :-)

GR
Review №54

Fast same day fix!

Ke
Review №55

My family have been customers of Century Auto for about twenty years and there is no other mechanics we would consider going to. The gentlemen are professional, trustworthy, and very friendly. We have never felt that they performed unnecessary work or over charged us. Even friends that I have recommended have come back and thanked me because of the service they received.

Al
Review №56

Great business practices. I can call and even get questions answered over the phone about any problem that I may have. Prices are well below any dealer. I have sent many to Century and they all tell me how great the staff is and the price is right.

Ia
Review №57

Marty & Co are good, honest, & hard working. The go to place in Germantown for car repair and diagnostics. Convenient, reliable and cost conscious. No hesitation in going to them for work. On and off, I have used this service for the last 13 years.

Xa
Review №58

Century Auto Service is my go to place for auto maintenance and repair. I have taken my three cars to Century for the past several years and will keep going back. They do a great job diagnosing problems, explaining what needs to be done and then doing the work right the first time. I highly recommend Century Auto Service!

Ta
Review №59

After being told that another local Germantown mechanic shop would charge me $150 just to look at my blown light, I began looking else where to get my light fixed. I knew it was more than just the light bulb as I had changed that myself and that there was a short or something else going on.I called on a Friday afternoon and was told to bring my car in Monday morning. The gave a rough estimate based on the information I gave them which was MUCH cheaper than the diagnostic cost the other auto shop was trying to charge me.On Monday, I came in, they took my car and told me it would be ready by the afternoon. The total cost was $15 dollars more than the quote but that was ok as the initial quote was an estimate. Overall the cost of REPAIR was cheaper than the diagnostic the other auto shop and for that I am grateful!!!I had been driving around with this issue for month not wanting to pay $150 just for someone to look at my light. In less than a work day, it was fixed and now I have 2 working lights!The service was great, the attitude of the mechanics wonderful!!!I will definitely be back!Thank you Chuck and the team!!!

ge
Review №60

Fair prices, great work, friendly staff

Ma
Review №61

Repeat customer. Very friendly staff. I didnt feel pressured to buy their tires when I needed new ones. Super quick turn around time.

Bo
Review №62

The guys at Century Auto are courteous and have never pushed for something I wasnt comfortable with or didnt need. They take time to explain the issue and provide options. In my opinion, thereby the best in the area!

Ra
Review №63

They do great work! My car has over 200k miles and I have always taken it to the dealer for regular service and repairs. At this age every issue is becoming a major one.I went to Century Auto Service and have been very happy with their work and I was most impressed with their commitment to customer service.In one instance they did not meet their standard regarding some work done on my car. I didnt have to twist their arm about it, in fact the owner proactively reached out to me, took accountability for it, offered to get me a rental car, and fixed the issue once and for all.There is always anxiety when it comes to car repair; not only quality of work but with customer care, integrity, and accountability. Century Auto Service excels in all those areas, so long as I have a car that needs work, they will always have my business. I would strongly recommend them to anyone.

Ri
Review №64

So glad Marty was recommended to us years ago. No unnecessary repairs are ever suggested, only what is needed to keep our cars safe on the road. Wouldnt take our cars anywhere else!

De
Review №65

While doing the MD State Inspection for an 04 Accord we bought in VA, Marty and his shop found severe misalignment of the rear end suspension parts, as well as a bunch of brand new front suspension parts recently installed.While CarFax didnt find any record of a vehicle accident insurance claim, apparently the prior owner did enough out-of-pocket repairs to pass it off as a trade-in.Century Auto did heroic measures to try to salvage seized up rear adjustment parts and minimize the overall repair costs. I even asked about replacing a $200 part on the left side just to make it the same as the matching right-side part that was damaged. Chuck said we should wait and let the alignment results be the verdict. In the end, I saved the $200 expense of a needless repairs.Now all the previous road vibrations (even when the car was on smooth roads) have gone away. Car rides and tracks almost like a new vehicle. Chuck even invited us to bring the car back in a month or so to recheck the alignment to make sure everything is staying put.I was so worried I had bought a lemon, now were really happy. Terrific service and a terrific outcome. Thanks Marty

Da
Review №66

Took my car in for the 100K maintenance and as usual Century Auto performed the required maintenance as promised and on time. I had to wait about a week to get the appointment because they are busy but that was expected because they are honest and fair. I have been using Century Auto for almost 20 years now for 3 different cars and will continue to use them in the future.

Ju
Review №67

I have been taking my cars to Marty for over 20 years and he and his staff have always been outstanding:) Never had an issue with any of the work theyve ever done and always receive prompt, courteous, and thorough service:) Thanks Marty!

Am
Review №68

Very honest. Fair prices. Knowledgeable.

La
Review №69

Trustworthy, on time and incredibly courteous. Thanks guys!

To
Review №70

I got a tire blown out on the highway on my way to an important meeting and by Gods grace was able to pull off immediately at the 118 exit in Germantown MD. Long story short- Chuck from Century Auto Service had my trucks tire changed in a flash and had me back on the road within minutes. Thanks again Chuck!

T
Review №71

Most excellent service as it has been since my Mom was going in the 70s!

Ma
Review №72

I had high hopes for this place because of the high ratings. My car ended up stalling in the middle of traffic a few days after I got my car back from them. The new mechanic I had it taken to stated problems that Century said nothing about - specifically an extremely rotted/rusted cross-member (a pretty important part of the vehicle...) and he was pretty blown away that someone (Century) had just looked at my vehicle and missed this. Although this didnt have specific relation to the reason my vehicle died on the interstate, they should have seen this and said something to me. Its extremely dangerous and unsafe to drive around with a cross-member in the condition mine was in. If they honestly didnt notice how bad it was, I would question their skills. If they saw it and just neglected to tell me, well thats another issue. Either way I did not have a great experience at all and felt it needed to be said because the only ratings of them currently are all 5 stars. I had a significantly less than 5 star experience. They do, however, get 5 stars for customer service and friendliness - I just wish that was also the case for the service and care taken for my vehicle.

Ky
Review №73

Got my MD safety inspection here and everything went well. They were thorough and helpful with everything.

Ch
Review №74

Excellent repairs, very fair prices.

Ri
Review №75

Very knowledgeable staff and took the time to explain what happened and what got fixed. Thank you!

Ja
Review №76

Great service at a reasonable price, I could not be happier!

Ma
Review №77

Good service

To
Review №78

I was in and out in less than an hour..even though they were booked and I was a walk in they tested my battery and found the problem for me :) really appreciate theyre great customer service

Sa
Review №79

This shop is the best auto service store in the Germantown. I have been here couple of times and everytime I come here I get a fair service and a genuine advice. Even if there is something they cant do, they will tell you an alternate place where you get absolutely what you want. I have tried other bigger names and places in Germantown but I have always been disappointed with them.

To
Review №80

This organization has been a pillar of the community for a very long time. They are competent and honest, and I recommend them highly.

Ti
Review №81

Honest, helpful and very skilled. You couldnt ask for a better auto mechanics.

A
Review №82

Friendly service and turnaround was really fast. Dropped off my car in the am and was ready in couple of hours.

Jo
Review №83

I cant imagine going anywhere else, they always have time for me and they always do a good honest job. They never try to sell me anything I dont need, and the job is always finished on time.

Jr
Review №84

Fast and great customer service.

To
Review №85

Bad service.. stay away

Jo
Review №86

Great service.

Jo
Review №87

They fix my car issues..

St
Review №88

Our family and friends have been taking our cars to Century for year, and we wouldnt go anywhere else. One more reason to stay in Montgomery County, lol.

Se
Review №89

I can trust to ask about my car.

Br
Review №90

Great service

Information
8 Photos
90 Comments
4.8 Rating
  • Address:19931 Aircraft Dr, Germantown, MD 20874, United States
  • Site:http://centuryautoservice-germantown.com/
  • Phone:+1 301-528-2303
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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