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Kenwood Auto Body - Germantown
11440 Middlebrook Road, Germantown, MD 20876, United States
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Kenwood Auto Body - Germantown
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Fa
Review №1

I hit a deer and took my car to Kenwood to be serviced. They did an amazing job and my car looks brand new! They were very fast and had great communication. They made everything so easy. I will definitely recommend Kenwood Germantown to my friends and family. Thank you for the amazing service. I’m so happy with my car.

Pa
Review №2

Very friendly and helpful customer service. They fixed up the car real nice too.

Bl
Review №3

Five stars isnt enough for this auto body shop that went the extra mile to make my moms car look like new again after someone hit her car in a parking lot. This wasnt a huge job, but you never would have known it by their attention to detail and interest in making sure she was happy. Trustworthy, knowledgeable and cost effective - its hard to find any service provider offering all three. Dont shop around - take your car to Kenwood in Germantown!!!

Ge
Review №4

Brought in my Subaru Outback for repair of my damaged front bumper on the front passenger side. Stan, the store manager, was very friendly and professional and provided me a free estimate on the damage for my insurance claim. After collecting several estimates from other body shops, the Kenwood Auto Body estimated seemed very fair and the cost was reasonable. When I got the car back, I was totally amazed. They had cleaned the entire car, replaced and painted the front bumper and cleaned both headlights to a sparkling shine. If you are looking for a quality repair to your car or truck, I highly recommend them.

Ch
Review №5

The front of my car had been damaged due to an accident, but Kenwood Auto Body gave me back my car like brand new! They were very prompt and Stan communicated with me throughout the entire process. Definitely recommend this shop

Br
Review №6

This place gets it. Sure, No one wants to do have to do business with them, but when an accident happens, trust me go see them. They are respectful, honest, reliable and their quality is incredible. I just had my daughters Jeep fixed and Danny made it pleasant and restored it to showroom quality. Even though, I hope I never have to see them again :) but if I do, I am confident they will take of me....

Ma
Review №7

Kenwood provided great service, amazing work on my car, it looks as good as new. They consistently kept me posted on my cars status and were done before they originally anticipated. I would definitely recommend them.

ke
Review №8

Excellent service and kept us upt to date as the repair was being completed.

M
Review №9

I used their services three times now. Every time they did fantastic work for the right price. This third time was for a spoiler repair. They figured out a way to address the problem and saved me quite a bit of money compared to replacing the whole part. Fantastic staff, everyone is friendly and professional!

Ma
Review №10

They did good job but left one thing unclipped.. atleast they told me they will fix and sorry for the trip i need to make again..they will refund 5% and did i tell u car was clean inside out

Pa
Review №11

They did an excellent job on my car repairs. I highly recommend this shop

Su
Review №12

Very professionally with repair time expectations and great workmanship. Extremely pleased with the results

Da
Review №13

Had several auto body repairs done here, always excellent.

Ma
Review №14

Very empathetic people, going the extra mile to provide you great service.

An
Review №15

Best experience !! They have it all !!! They are honest, reliable, repair work is perfectly done! the best customer service!!!!!

Ja
Review №16

Denny was super helpful. Car looks great and got it back sooner than the estimate! Recommend!

Ma
Review №17

Excellent service! Top notch repair work and delivered on time! I highly recommend this repair facility.

Th
Review №18

Best customer service

Ma
Review №19

I chose this auto body based on its reviews and theyve proven theyve earned it by their professionalism and great quality work. Would recommend.

Jo
Review №20

Very responsive and professional. Not my first encounter and I have always received excellent service

Ke
Review №21

Excellent service and work. Kept us informed of progress and was ready when promised.

Ju
Review №22

If I could give more than 5 stars I would. Julie and Ray really took care of me and provided me with the best customer service. My car had been backed into and it was going through someone else insurance, but even my insurance recommended this place so i knew it had to be good! Your car is in good hands.

Da
Review №23

If you are into details then this is the place, and not to mention the amazing customer service. Thank you,Shout out to the Kenwood auto body team!A great location

Md
Review №24

They told me that my car will be fixed in a week after one week Then I call them they told me should be tomorrow then I was call next day then they told me next Monday or Tuesday poor customer service ever never recommended that place commitment is most important thing

An
Review №25

I had the absolute best experience with Kenwood the staff were friendly and helpful. Mike kept me in the loop with every aspect of my repairs. Julie was a beautiful smiling face and friendly voice when I called. The repairs and paint job were seamless and done in a timely manner. Overall I am extremely satisfied and would come back over and over, but hoping I wont need too. If youre looking for quality and satisfaction and just want to be treated right, Kenwood Auto Body is where you want to take your business!! Great job to everyone who had a hand in making my car look brand new again and Thank You!!!

Sh
Review №26

I got an accident in silver spring. It wasnt major accident and it car was little bit damaged from the front. I drive 35 minutes and bring here and nothing happens. These people said, they will fix front part in 7 days. After 7 days, I call them and got shocked. They said, your car is total loss and if you dont pick in 2 days, they will send to scrap yard. What the hell. My car was not much damage and when I took my car from them it was not able to drive. I hire a toe truck.Never go to these people if you want to save your car.

Re
Review №27

My mom had to drop her car off here and she raved about the great service. So thanks for helping her.

an
Review №28

I took my car into Kenwood for two reasons: 1. They came highly recommended by friends 2. They came highly recommended by my insurance company. They fixed my car and made it look amazing and fixed damage as a courtesy that I wasnt even charged for. I had questions and they had no problem taking the time to explain everything! The lady who sits at the front is always courteous and smiling. 5/5 stars for Kenwood Auto Body!

Ch
Review №29

Went here after an accident for repairs as I was referred by my insurance company. Great service and staff! After I picked up my truck (which was freshly waxed and cleaned) I found some scratches that werent there before. Mike was awesome! He went and buffed them out and made it good as new! We werent sure when they happened but he was all about making sure I was 100% satisfied with my experience. I highly recommend Kenwood Auto Body!

Sc
Review №30

Job was done early and got regular updates along the way. Good quality work!!

Ca
Review №31

USAA referred me to Kenwood, so I knew I would receive great service. They were efficient and thorough, and kept me updated with all of the details. I would highly recommend them to anyone looking for a collision repair shop. Thank you again Kenwood!

Co
Review №32

Delivered 1st thing today

an
Review №33

Trustworthy, reliable, honest quality work!

J
Review №34

I chose Kenwood collision center since it was one of the few options given to me by my insurance. I dropped off my car for a small painting job on the back of my car. Front desk staff were quite friendly. Only downside was how long it took to finish the small job. The results were as expected. Overall, I would recommend this place.

Mi
Review №35

I was recently in an accident and my insurance company recommended Kenwood to me. I don’t have a shop I use regularly, as this was only the second accident I have been in, so I went with USAA’s recommendation. I wouldn’t hesitate to recommend them to anyone. The level of service I received was excellent and I am confident the repairs were as well.

Sc
Review №36

Great place

Sh
Review №37

We were in an accident recently with considerable damage to the left front of our car. The other person was at fault. We took our car to Kenwood and they dealt completely with the insurance company. We didnt have to worry about a thing. The shop is clean and well kept, the staff very professional and, when we got our car back, it looked better than it did before the accident. It looked brand new. Even though its a bit of a trek from PG County to Germantown, if we ever need body work done on any of our cars again, we will definitely bring it back to Kenwood.

Se
Review №38

They told me that my car will be fixed in a week but it took 3 weeks. No response about getting delay...Also they dont help to set up rent car when you drop off the car.

Pi
Review №39

The service is great. The quality of the work is impresive. Higly recomended.

Er
Review №40

Thank you kenwood! You did a great job on my repairs! I will be back!

Sa
Review №41

Worst ever customer service my car is for repair since nov 6th . Partly secondary to needed parts but tech Brian and owner Mark in 3 months have contacted me rarelyI have lefts a message to return my phone call re status and totally ignored by themI have asked Geico and Tesla to not do business with them

Lu
Review №42

Work

Information
17 Photos
42 Comments
4.5 Rating
  • Address:11440 Middlebrook Road, Germantown, MD 20876, United States
  • Site:http://www.kenwoodinc.com/
  • Phone:+1 301-540-8100
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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