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Quality Essentials Thrift Inc.
1410 N Chester St, Gastonia, NC 28052, United States
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Quality Essentials Thrift Inc.

Comments
Ma
Review №1

I had a wonderful experience. Excellent service and quality furniture. I needed a pull out sofa for a spare bedroom and couldn’t be happier with my purchase. Customer service and price were both great. Rose delivered my furniture on time and as expected. Great place, great service, great people. Will shop again for future needs. Thank you again!

Cl
Review №2

Great place to shop for appliances. Friendly customer service. Very knowledgeable. Good prices on appliances. Will shop there again.

Li
Review №3

This place is a SCAM, please don’t shop here at all. The managers are very unprofessional, rude, obnoxious and unorganized. Rose the “manager” there is very unprofessional and she is very dishonest. My family member purchased an item with the impression the item was sold functional, in less than a week the device needed a repair. Here we are a month later and the issue is not resolved. There too many people who proclaim to be the “manager”, but lack the organization, common sense and customer service experience of a manager. If you do shop here keep your receipt 🧾 handy and make sure the person who sells you the item writes their name down in print. Also request that they test the item before leaving the premises. Also if you are making a purchase make sure you have a witness accompany you to witness the transaction, apparently the associates have no system in place to recall your repair services( I.e ticket number or invoice number). The owners are not on the same page with their pricing. If you are bored during this quarantine and would like to witness a live free production of a circus 🎪, this is the best ticket 🎫 in town.

Ch
Review №4

They nice until something needs to be fixed. What man goes back and forth with a woman. Our business with u is already done, settled, over with. With that being said Goodnight and Goodbye

Ce
Review №5

They were really nice to us. We bought two things from them, a fridge and a stand up freezer and they told us that they were guaranteed to work. We got it home and the next day we started getting ice but it would not dispense the ice. So I check it out to see what was going on, pulled front panel off and the inside panel that held the switch that dispense the ice was broke. So i called to let them know what was wrong and give them the part number, they said they would take care of it. Its been three months and havent heard anything. Ill change the star approval if she does what she said she would do, not until. If you want our business you need to be good as your word. Update 10/25/21 never heard from them, I guess we never will. I put a bread tie on the switch and it still holding the switch in place. Thanks for your interest

Ed
Review №6

I liked this place, stuff near curbside captured my attention. Store was well organized, but some items seemed to be piled that made it harder to search through. I thought prices were reasonable !!

Da
Review №7

It was ok in here

Ro
Review №8

They want way too much money 4 junk junk

Information
100 Photos
8 Comments
2.6 Rating
  • Address:1410 N Chester St, Gastonia, NC 28052, United States
  • Phone:+1 704-707-8907
Categories
  • Home goods store
  • Thrift store
  • Used appliance store
  • Used furniture store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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