Great place, friendly staff. Very helpful and informative people. I got to see a lot and its an awesome place to visit if you have a business in this industry. If you are a guy like me, you are always looking to get a solid direct supply line. Jon Don is where its at.

My construction company put in a small order for N-95s in March as we are deemed an essential business and we need to protect our guys not only from the virus but also the daily hazards of the job. We STILL almost seven months later have not received them. I completely understand the initial backlog and priority for other front line workers but if your suppliers are not giving your company any masks to be able to fulfill your orders thats pretty disappointing. Will be dropping this review to one star if we havent received them by the end of the year.

Decent pricesGood folksRarely open on Saturday, but I understand why

Very nice customer service, Jenny was helping me out with some products that I need and resolve all my questions. Definitely A+ for good customer service and A+ cleaning store.

Just started doing business with them. Not impressed. Customer service is lacking. Multiple vms left without call backs. Ordered New unit...they uninstalled our old unit, and the new unit came missing the water tank that goes with it...Trucks been down now for almost two weeks, and I cant even get a call back as to when we might be back up and running...even if its bad news...a call back would be nice so that I can tell my already scheduled customers when we will be back online....frustrated.

They are really nice and helpful

They have it all. Excellent training center as well

After some vigorous research and consultation, I did not opt for a truck mount or direct drive system which Jon-Don sells - and this does not take anything away from the company. The staff, team, management, and culture is top notch at the Garland facility. I can see why the service and ratings have been consistently 5 star. I sincerely appreciate Chads work ethic, follow-up, and prompt responses in order to ensure that he and Jon-Don could do everything possible to assist and educate me. I hope and look forward to a healthy and prosperous relationship. Thank you for everything you have done to help me. Its priceless.

These are my Guys and Gals. they work diligently to provide you with quality service. You have to know what to describe and ask them. They will reach as far as they can within reason. Meetem Half way and you will see.

Just want to recognize Ana and Kenny for helping us out today. We had an issue with our carpet truck and they went out of their way to help us diagnose over the phone and get the truck in early for repair so we could salvage taking care of our customers. These are great people to do business with and it shows that they care about their customers. Cant thank them enough!

Best customer service ever! I never have a problem with these people or this company. They have the most knowledgeable helpful staff out there! Mike, whos gone, was awesome and Zach, his replacement, is the most helpful guy I think I have ever met! And I cant forget Ana at the front desk. She knows everyone by their first name and greets them with a smile as they walk in! Shes the best! love love love them all!

Great customer service

Zach and Jenny are always great to work with! Very knowledgable people at Jon-Don! Highly recommend!

The whole (Garland) crew is always on their A Game. They take care of all us when we go by ( pretty much daily) . Plus! Zack always has some kind of knowledge to pass down. Top notch , from the employees to the products and equipment they provide!

Anna and Skyler are amazing! Very knowledgeable staff! Mess around this place too long and your business will prosper!

Justin has been my rep for a few years. He is super to work with. Jon Don puts their customers first and always finds a way to get us the products we need! Thank you!

Just some kudos to the Atlanta service team to include Chris Bowling. They got us in today, changed our oil and also installed several more clips and extra hoses to our setup all in less than 2 hours! Outstanding, just wanted to pass this along as it really helps us.

Great place with some of the best upholstery cleaning supplies.

I live many miles from any Jon Don location but I often use the web to order. They have excellent customer service as well as the knowledge of their projects. I would very much love to visit a location since they are such good suppliers. The orders I place arrive at my business no more than 2 days after placing the order. Their website is easily navigated and full of knowledge and equipment.

Five star for sure. Nothing but the best customer service possible in a very tough industry. Thank you Jon Don

Great store for all upholstery and carpet cleaning business

Purchased a cimex machine from Jenny and couldn’t be more satisfied, tackles tough commercial jobs with ease! Would definitely recommend product and Jenny was amazing with customer care

Its like a Costco for carpet cleaners. They have everything needed to run a successful business.

Great guys! Good prices on equipment and supplies. Great service Dept. A pleasure to do business with.

Ive used this location for my supplies multiple times! Always Always on the ball and get supplies out quickly even during an hurricane!Couldnt have done it without you guys!

Took an IICRC class and learned so much information. Afterwards went looking for a spotting kit that we used and Jenny pointed me in the right direction. The staff here is AMAZING including Anna and Rafael as well. Will be continuing to come back for sure!

Very friendly, knowledgeable staff!

Amazing service always receive products on time. Very educated staff, excellent product selection. A+++

Thank Anna and Jason Great products with reasonable pricing. The staff works with me every time to get the best price possible.

Ordered a lot of products and used no-rush shipping. Got them all next day. Like whhhhaaaaat! Amazing!

A little fed up with the JD service department in Dallas. There infamous for not being able to duplicate problems that come back to bight me in the butt. On multiple occasions I have asked to be contacted if they cant duplicate a problem, but they ignore my request and pencil whip the discrepancies.

Great products with reasonable pricing. The staff works with me every time to get the best price possible.

Always helpful and knowledgable. Great products, couldnt ask for more.

Anna and all the staff from Jon Don they go the extra mile to help you with any questions you have,I been customer from the start of my business and they have help me all the way.Thanks for all your helpThank you fromLove My Clean House Team

Great costumer service, excellent pricing. Love the products and service.

Wonderful

Outstanding customer service and great products.

Great service and products, we love Jon Don!

Very helpful

Well organized facility with a friendly and helpful staff. Good prices on professional products. Highly recommended!

Excellent service and attention