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Carpet Outlets of Texas Inc
3178 Lavon Dr Ste. 101, Garland, TX 75040, United States
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Carpet Outlets of Texas Inc
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Li
Review №1

Carpet Outlets of Texas is a great place for all your flooring needs. Their staff from the sales team, front office, owner to the installers were very friendly, knowledgeable and helpful. Their pricing is very competitive and definitely want to ensure that their customers are highly satisfied. They go above and beyond! We got carpet for 3 houses and the service and workmanship they provided was top notch/high quality. Will definitely do business with them again.

Ka
Review №2

They are a great company to work with. They came and stretched my carpet from where we had plumbing work done and they laid new carpet in my closet for a very reasonable price in an excellent job!!

Eb
Review №3

GREAT SERVICE! Truly an amazing experience with Bruce, Tina, Marty, Brenda & Elechia. Very knowledge and experienced staff that truly know their flooring. We completed 3 carpet installs at my families home and have had the best experience. Great quality carpet and workmanship. Highly recommended!

Ch
Review №4

Bruce and the team were totally AWESOME! Hands-down the best service that my family and I received. They are true professionals and great at what they do. HIGHLY RECOMMEND!

ka
Review №5

This is the second time that I have used this company to install carpeting in my home. They are very competitive in their pricing, offer great customer service and great installers! Brenda, Bruce and all the staff were very friendly, helpful, knowledgeable and responsive. I would highly recommend Carpet Outlets ...... have already sent 2 friends to them!Karen T.

ma
Review №6

Prompt service, great communication, installation was excellent and everything went as promised. No surprise fees or up charges. Highly recommended!

do
Review №7

My salesman Bruce was great and good pricing. Elias the installer did a wonderful job and was very helpful and courteous.Dolly Rosinski Plano

An
Review №8

Love working with this company! I had our vinyl flooring extended into our gym and upgraded the carpet in our bedrooms. Brenda has been so helpful with everything, along with everyone else I’ve worked with. The installers were great as well. Super quick and very courteous. Definitely knew what they were doing. Wish I would have known about them when we had floors upgraded a year ago...such a nightmare with other company. Not Carpet Outlet of Texas!!! I’m now using them for one of my clients who is getting new floors! And will continue to recommend them.

Ch
Review №9

Just had my carpet installed on 9/1, and they did all 1,600 sq ft in a half a day! Crew was very professional, detailed, and respectful to each other. They worked very well together.Brenda was a fabulous advisor, and made sure I didn’t spend more than I should, based on my goals. I visited a couple of times, and she helped me as if we were picking it out together. I can’t say enough great things about her!Bruce came and measured, and even as the owner, he too said “Based on what you want to do, I wouldn’t spend the extra money on ‘X’. I would go with a different grade.”He was right, and what I got looks and FEELS so much better than I thought it was going to.PRICE AND CREW WAY BETTER THAN BIG BOX OFFERED! Please support local businesses!

Pr
Review №10

We are pleased with the services from Carpet Outlet of Texas, Garland location. Marty was very helpful explaining what we were looking. We were able to get the quality hardwood flooring at best price. Jacob and team was best installer. Overall fantastic experience from purchase to installation and whole project finished in 2 weeks though spent remaining one month to get quote from other places. it was a great experience.

Jo
Review №11

Thank you Carpet Outlets of Texas for the awesome customer service and excellent install that yall did at my house. Best price and the best service around the DFW. The owner came to my house to do the quote and then helped us pick out what we needed. We love the floors and carpets in our house that we are rebuilding. Big thank to Carpet Outlets of Texas!

Le
Review №12

Lots of options and also they do installing. Not sure of the pricing but good customer service and very helpful with information I needed to replace my own carpet.

Cl
Review №13

After getting three previous estimates from other places I went to the Garland location. Marty was very helpful explaining what to look for. As a result I was able to get to better quality flooring at a better price, cant beat that. Jacob and the rest of the install team were fantastic. Save yourself some time and money and make this your first choice. Everyone was fantastic,it was a great experience.

Ve
Review №14

I remodeled two homes by going to big box stores all over DFW to find enough flooring for the first home--a miserable experience. The second home I called Marty and he made it all so easy to get new flooring and carpet down. Wish I used him on the first house too! Good Prices and Installation Crews! They get my vote!

Bu
Review №15

Bruce came to my house July 2nd, to inspect the bathroom where I would have a bathtub/shower conversion and new tile installed. The chosen tile for the wall and floor was chosen from the Carpet Outlets samples. Bruce measured the areas in the bathroom. Before leaving my home, he led me to believe that i would be receiving a quotation from Carpet Outlets in a few days. As of August 12th, no written quotation. Dont need Carpet Outlets now. I have hired a good contractor who what to do business.

Kr
Review №16

From inquiring to installation, Mr. Mooreland and his entire team have been amazing! We just love our new carpet and the price was great!!Thank you to you and your entire team for such an amazing experience!!!If you need new flooring, this is the company to pick!!

Be
Review №17

What a fabulous end result! Our new nail down hardwoods perfectly match the original floors installed in 1963. Laced new in with old seamlessly. They all have that soft look of old floors. Exactly what we were trying to accomplish. The custom stain color they helped us pick is spot-on and compliments/highlights the other colors in the house PERFECTLY! Great Job!!!

Ji
Review №18

We just replaced our wood laminate, carpet and tile with vinyl plank throughout and are thrilled with the results! Bruce Moreland and his installation crew were a pleasure to work with. So professional and got the job done quickly and thoroughly. Bruce even came by after the job was done to look over the work and make sure we were 100% happy with the flooring. I highly recommend Carpet Outlets of Texas!

Be
Review №19

I own a commercial construction company and all of my carpet is done by Carpet Outlet of Texas in Mesquite. Bruce (the owner) is an awesome guy, who stands by his product and meets the deadlines. No matter where you are at in the metroplex, give these guys a call. You will not be disappointed! 11/10

Br
Review №20

Bruce and his team were great to work with. He came out with lots of samples and was very knowledgeable about the different products. Great price. Great installation. Great customer service. Will recommend!

Da
Review №21

I cant say enough about how great this place is. From the moment I walked in the door I knew I was in the right place and was confident that I would get exactly what I wanted and not be taken advantage of. I had 3 flooring salesmen with other companies come to my house already and was fed up.The sales people at Carpet Outlets of Texas are extremely knowledgeable and professional. They helped me find the exact color of blue that I had in mind in my price range. Marty came out and measured our rooms a few days later. In less than a week my new carpet was installed. The installers are top notch and even fixed a problem that I caused. You cannot even tell there are seams they did such a beautiful job. I am extremely pleased and LOVE our new carpet! I could not be happier and I recommend Carpet Outlets of Texas to everyone looking for new flooring.... not just carpet but ANY kind of flooring. Their selection cannot be beat!

Ch
Review №22

I rarely leave reviews; but I have to give a shout out to Brenda and Carpet Outlets of Texas. The other company I was working with failed to order my carpet. Then the carpet I wanted was out of stock and unavailable prior to move in. Brenda somehow made it work on a very short timeline and the cost was $800 less than the carpet retailer that dropped the ball. Working with Brenda was the best experience Ive ever had with any retailer. I would never buy carpet any where else now. Thank you all!

Ph
Review №23

It was a pleasure experience to work with Bruce. From the get go, he has been ver helpful to find out exactly what I need. Since I am out of town and can only be at the house on one Saturday, he has tried his best to accommodate that. Im very happy with the outcome of the carpet. The rooms look beautiful. Oh by the way, the price is a lot lower than others in the area.ThanksPhi

Co
Review №24

Loved working with Bruce Moreland the the AWESOME team from the Carpet Outlets of Texas. We had our carpet replaced recently at Cornerstone Baptist Church and they did an OUTSTANDING job! The also did the original installation of the carpet in 2008 and it held up well for 11 years. Our church sanctuary gets a great deal of activity as it is a multipurpose space but we have always been pleased with how the carpet has held up in spite of much activity.The installers were professional!!!! They gave attention to detail.We look forward to not only using them in the future but also highly recommend them to others.

Be
Review №25

I have waited to write this review on my purchase of new flooring at Carpet Outlets of Texas, Inc. as I wanted to see how this flooring held up. We checked out several carpet stores and decided on Core Tech Luxury Vinyl. Not only were Tina and Brenda at Carpet Outlets of Texas extremely informed about the product but they were so patient with my decision making and calling. I know I went back to the store several times going between hardwood floors and the new product. We were very pleased with our final pricing and felt that it was very competitive and the best price available. The great service did not end there. The installers that came to our house were so efficient, so caring and so diligent about completing the work and getting my house put back together in a timely manner. They even left my home cleaner than when they came. We have had other installers come to our home and certainly not received the same caliber of treatment. The people at Carpet Outlets of Texas really seemed to care and appreciate our business.I highly recommend Carpet Outlets of Texas for any flooring needs.From the owner, Bruce Moreland, to every employee we dealt with,we were very pleased! Thanks for a job well done!

Sh
Review №26

From walking into the store and seeking to understand different flooring styles, to the purchase and installation - nothing but 5 stars! Tina spent a long time explaining the different flooring types, warranties, care, etc. Purchasing was done over the phone and all the details that needed to done on my end and theirs was covered. The installers showed up exactly when they said they would and did an excellent and fast job to make sure that we were not only satisfied but all the small details that make a job look professional were done. MORE than satisfied. Thank you Bruce and Tina.

MI
Review №27

Ive used Carpet Outlets to refloor my house. The work was outstanding! All of the floors look great, especially the wooden/laminate floors!I recently had some cabinetry work done in the kitchen. Carpet outlets even came out and patched the flooring with the same tile. Looks great!

Jo
Review №28

So easy to work with and extremely competitive offerings. They can get you whatever you need. Loved working with Tina and Bruce! Got me the lowest price on product and labor. and made it so easy along the way.

Li
Review №29

We have come back to carpet outlets because we wanted to put flooring in our sunroom. We would not go any place else. We had carpet installed a few years ago and found the service here to be the best! When we shopped before, we were given information comparing the different kinds of carpet giving pros and cons of each one. It was nice to come away knowing we had chosen what was best for us, knowing why a carpet even more expensive might not be the most durable.I love the honesty found here. Choosing flooring was simple with the information given. I took 3 samples home to look at it in our home on a Thursday, made the selection on Friday, and by Tuesday afternoon had a beautiful room with PVC planks that are waterproof and durable and look more like wood than the laminate flooring we have in other rooms. The installers were efficient, polite, and just plain good, answering my questions and leaving me with clean floors and furniture back in place.

Sh
Review №30

I love this place. If you go, ask for Brenda and you will get great customer service from her. A year later, we couldnt be more pleased.

Em
Review №31

Bruce, Tina and the entire team do a great job. We had 2500 of carpet installed in our current house and they did a great job. Installation team was prompt and on schedule. They moved all of the furniture and got the job done in 1 day! Everything back where it started and in great shape. They even had me go around with them to find all of the squeaky board to screw them down before pad went down. Well done job and great company! Thanks again and we will come back in the future.

Ja
Review №32

Great prices, great products, great sales staff. Honest, trustworthy company, and the installers are the best Ive seen

Ca
Review №33

4 major renovations to our home this year! The floors were the last thing to do. Wow, how lucky we were to contact Marty and the team at carpets outlets of mesquite. Salesman sounded like all the rest, we can do it, you won’t believe how great it will look and last, we are here when you need us, all our installers are the best...... etc. in this case all of the above were and came true. Great job Marty, Jose, Gustavo and the nice lady that my wife worked with and I never met. Unbelievable that this job was this stress free, perfectly installed, on time and looks better than we could have imagined. 👍👍👍

De
Review №34

They installed wood floors in the home I was purchasing. I had to change the install date 3 times due to delays in closing. They were so nice about the delays, and then the install came together perfectly, right before I moved in. The floors are beautiful! Im so glad I decided to get the new flooring put in!

ci
Review №35

If you need ANY type of flooring, give Carpet Outlets a chance to show you what they have to offer. The customer service is through the roof, the prices are fair and the job they do is perfection. We have used Carpet Outlets for our last two homes and updating our homes - and we couldnt be happier. Ask for Jacob and his crew.....meticulous in every step of installation! Go by and you will be so surprised at the selections - HUNDREDS to choose from...not to mention Bruce Morelands clock collection - you will be amazed. Would give them 10 stars if we could! Awesome employees....wonderful owner - give them a try - you wont be disappointed!

Cu
Review №36

We received three bids on replacing the carpet in two rooms and Carpet Outlets was by far the lowest. Because they were recommended to me by a friend who was very happy with their work on his home, I did not hesitate to give them the job. Two days before the scheduled installation, we decided to replace the carpet in two additional rooms. Bruce came out and measured and gave me a price on the spot, and they still showed up on schedule and did the installation. They did a quality job that included moving all the furniture out and then back after they had installed the carpet. We cant be happier with the price, customer service, and quality of the installation. I would highly recommend Carpet Outlets.

P
Review №37

Their prices seem very good, but their customer service is horrible. I came in with measurements I already had from another company and was quoted a price. For accuracy they came out and did a free measurement and quoted me a lesser price. When I asked how did he come up with that total I was told that’s not how he does his estimates. I did not ask for specific measurements for each room, as mentioned I already have that from another company that I paid to come out, I simply wanted to know the total number so I could compare and contrast as a customer looking for quality work at a fair price. With other companies I’ve spoken to I’ve been told how much the carpet, padding, removal, etc. is. This company just gave me a number and refused to tell me exactly what I was paying for. That seems shady to me and that’s not how I do business; I like to know exactly what I’m paying for. Their prices seem fair, but at the end of the day I will pay extra for awesome customer service.

Yu
Review №38

Professional, fast and friendly. Listened to what we wanted. We got an excellent quote and they did a fantastic job on installing our floors.

Ro
Review №39

This was our first stop out of 5 for the day to look at the Big Green Egg and gather pricing and package information. We had called a few locations and had already received pricing but wanted to see them in person. The customer service and pricing was so great that we didnt even go to another store. They have a great selection of products, with friendly associates who know their products and to top it off they offered the best pricing for the Big Green Egg. I cant wait to put the egg to use and come back to the store to purchase more accessories.

Da
Review №40

The Mesquite location is where we purchased from .I had already had the carpet style in mind I wanted Marty and his team were very helpful , even though they didnt have the sample there they got it whithin a couple days and were very helpful in answering any questions we had .We had the entire house done with both hard flooring and carpet. The cost was less than we planned which is always a plusspluss, there were two teams of installers both were prompt and on time and in three days after left our home spotless. We couldnt.be more pleased . I would recommend them to anyone.

V
Review №41

Horrible customer service. This carpet company acts like they are doing you a favor, they dont take into consideration that you are a paying customer. The two ladies up front and store manager are very rude and need to learn how to communicate with their paying clients. I would definitely not recommend their sales service to anybody. Plus they are totally overpriced. I would recommend you look elsewhere!

Bi
Review №42

Been doing business with them since 1994. Good quality products and good installation. Prices seem hard to beat too. Have bought both tile and carpet from them and been completely satisfied with looks and durability.

Sh
Review №43

I was in a pinch with new tenants moving in less than 3 days. They measured & installed in 48 hours without any prior notice. The installers did a beautiful job.

Ju
Review №44

Purchased our wood flooring and porcelain tile here several years ago. Received excellent customer service and installation of flooring was A+. Bruce, Marty and Brenda are extremely knowledgeable, friendly and exemplify the best in customer service.

Jo
Review №45

Very satisfied, they did excellent job & fair price installing ceramic tile in our kitchen, took up old floor & moved & reset appliances. Cleaned up when finished. Looks perfect.

je
Review №46

Beautiful work. Great deal. Very professional. Thank you.

Ma
Review №47

Its a great place to do business. Very professional and extremely helpful.

An
Review №48

I visited Carpet Outlet of Texas last week three times to look at carpet for my home in Lakewood. I first spoke with Marty and he was very informative. On my second trip I spoke with Brenda and she was was also very nice. So after finding several carpet samples I liked, I then scheduled Marty to come out and get accurate measurements on 8/24. Later that day I called to get the total install price for the carpets I was thinking of purchasing. There was some confusion so I drove down to the store to speak with Marty directly. The confusion was cleared up and I then asked him how he came up with the total amount and how many SQ ft was it based on. I simply just wanted to know if the blueprint measurements that I provided him days be for were accurate. He then became argumentative and refused to let me know what the total SQ footage was. He said Im not Home Depot I dont charge for my measurements and that if I want to know what they were Id have to sign a contract and pay for the carpet. So at this point he tells Brenda I can go elsewhere and get quotes and Im done arguing with him. At which no point in this whole conversation did I ever remotely argue. I just simply wanted to know what the measurements were based on the total price I was getting charged. Clearly open honest business practices are not something that The Carpet Outlet practices. Marty was extremely rude and unprofessional, because of his actions Ill take my business elsewhere. Also fyi majority if not all carpet companies are more then happy to come out and give a FREE estimate and share their measurements and how they came up with the total cost.

GR
Review №49

Very helpful. Kind and friendly. We will be back. Learned a lot.

Mo
Review №50

Great selection. Nice staff.

Ap
Review №51

Is the carpet store that used to be owned by Tim & Bonnie?

Ba
Review №52

Great Customer service!!! No hassle, no hidden fees, very humbling experience, thank you for the great prices!!

Di
Review №53

Carpet Outlets installed hand scraped, engineered hardwood flooring in our foyer, office, dining room and living room. Old tile was removed from our kitchen and replaced. Carpet was installed in 4 bedrooms, a game room and stairway. Additionally, they replaced our kitchen countertops, sink and backsplash. All of this work was done professionally and on time. Our interaction with the owner (Bruce Moreland) ,operations manager (Tina) and crew supervisor (Gustavo) was fantastic. The price was competitive and the workmanship was high quality. We are thrilled with the result and would recommend this business team to anyone.

Er
Review №54

Provided a good product at a good price. Did both carpet and laminate. Installers did a quality job. Would use them again.

on
Review №55

Excellent wood floor work done , professional and friendly.

Ju
Review №56

My flooring is beautiful.

Mi
Review №57

Great store, showed me and explained flooring to me. They told me how to gauge flooring Evan of i didnt buy from them.

No
Review №58

Very affordable prices and carry most major brands

Ar
Review №59

Excellent alternative to the higher carpet and pad prices at Lowes. Didnt have to buy a whole roll of pad either, just what I needed.

St
Review №60

Have been buying here for almost 30 yrs. I still shop my projects but these guys always win on price and quality.

Ba
Review №61

Guess they have been in business for too long, very rude salesman.

Mi
Review №62

Great service and friendly, knowledgeable staff!

ke
Review №63

THANKS Kenny and Baltimore for addressing repairs.

Ma
Review №64

Excellent customer service

Ge
Review №65

Best products at the best prices!

Ch
Review №66

Excellent quality and good service

Jo
Review №67

You find everything you need to remodel or decorate your house interiorly. Widely recommended

Information
30 Photos
67 Comments
4.5 Rating
  • Address:3178 Lavon Dr Ste. 101, Garland, TX 75040, United States
  • Site:https://www.carpetoutlets.net/
  • Phone:+1 972-279-4800
Categories
  • Carpet store
  • Carpet installer
  • Lamination service
  • Tile store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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