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Sprint Store
9541 Vista Way, Garfield Heights, OH 44125, United States
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Sprint Store

Comments
Ho
Review β„–1

Lance was amazing!!!! He listened to my needs and recommended a phone that was good for me. He was very knowledgeable ( as were all the team members that were there when I went in). He got me a great deal for my new upgraded phone. Then I went back with some billing issues and he took care of them as well. He made me feel comfortable as did all the employees who were there with him ( my apologies for forgetting their names).They were friendly, outgoing and very knowledgeable. I would definitely recommend them to anyone I know who needs a phone or wants to change carriers. Thank you Lance (and crew!)!!!! You are the bees 🐝 knees!!!!

Ad
Review β„–2

Do not go to this store. They do not inform you of all the details and charges. They hype promotional deals up as if they are the best just for you to get your bill months later and have added monthly charges. DO NOT GO TO THIS LOCATION.. rather don’t go to Isaac M. who helped me and gassed the β€œpromotional” deal to me.. I would have been fine with the price either way but it’s wrong for people to sell something as a deal and once everything is said and done it’s not even a deal rather a scam.

Da
Review β„–3

I transferred my family members to my sprint plan today which consisted of 4 new phones and all their numbers ported over to the new plan. Andrew was SO SO helpful, professional, and knowledgeable. He was patient with my family and I which meant a lot. I have always had good experiences at this store and I will definitely go back.

Am
Review β„–4

Stores Manager/ District Manager Taylor, made me very Happy by solving my most troubling and deepest pain with my sprint phone service. She resolved my issues and very patiently took the time and listened to my problems and she resolved them all. I am very pleased with Sprints customer service.

ra
Review β„–5

Awful experience. I will never go back. I got a new phone activated, and so far I’ve had nothing but issues. The rep seemed to be anything but knowledgeable about what was going on.

Le
Review β„–6

John was very helpful! From the get go he was on top of everything and made some of our doubts of sprint go away. Him and the other associate in the store also had great customer service. All in all, the experience we had was fantastic!

eb
Review β„–7

John was very helpful and knowledgeable and made sure all my questions were answered, he was very attentive to my concerns and made sure I got the best deal. He is definitely a people person and there to serve the customers.

Je
Review β„–8

Had such a great experience at this sprint store! They set me up on such a great deal! Would recommend 10/10!

Ma
Review β„–9

So far very helpful the girl that helped me very outgoing & friendly black girl only person who there at the time of my service

Ch
Review β„–10

Quickly addressed my issues with kindness

Ni
Review β„–11

Well i USED to have sprint, we dont anymore, this store isnt the best, but its not the worst, ive seen the worst store before.

Za
Review β„–12

Tajiana helped me figure out the best way to get my bill cheaper, and she got me a free phone for my kid!

Dr
Review β„–13

Jabriel and the team are great people didnt even knkw this sorint store was here i am veey happy with the customer service

Dr
Review β„–14

Marcellus streety was great with service

Er
Review β„–15

These guys that work here are the biggest liars on the planet. They switched my plan after I left. Which began my horrible service afterwards trying to fix this issue which has gone on for now 3 months. These guys will do whatever it takes to get commission for their store.

Mi
Review β„–16

Nice staff always ready to help,they let me charge my phone while I was paying my bill and they actually talked to me about what I could do to save my family money on our bill

Be
Review β„–17

Amazing staff this place is awesome

Am
Review β„–18

Jabriel was awesome and helped so much!!!!!!

Li
Review β„–19

They need help always busy and not enough help

Ja
Review β„–20

Ok

Information
1 Photos
20 Comments
4 Rating
  • Address:9541 Vista Way, Garfield Heights, OH 44125, United States
  • Site:https://www.sprint.com/storefronts/bd/sprint-garfield-heights-oh-44125-d-8641/
  • Phone:+1 216-640-1051
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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