Excellent costumer service. I ordered shocks for my car yesterday and promised by Friday, I called today to check order status and to my surprise they had them already so when ahead and picked them up. That was lighting fast! Thanks!

Great prices, knowledgeable staff and customer service is always great. They do take care of wholesale along with walk in retail. So sometimes it can be a few minutes until I can order. But really I have waited for worse things. The prices are worth it and theyll even lower prices to make up for their phones ringing off the hook and having you wait a few extra minutes. Travis is excellent and knows what hes doing. Helps get you to the next available sales person and if your parts start to take longer than he feels appropriate hell go back and get it himself. Nothing but the absolute best. Large inventory and professional staff. Beware this store gets hoppin in the morning so wait times should be expected to be a little longer but theyll get you setup in no time. And last if you are military you should only be coming here hands down the manager Kevin will give you a good military discount. Would most definitely recommend !!!

Part Authority in Gaithersburg is a great place for your auto parts. The prices are inexpensive and the customer service is wonderful. I have met Chad , Travis and Die who are very friendly and nicely. I would refer everyone to this location for their own experience.

They have the parts you need at the price you can afford. Talk to Chad hes the best!!

Very nice people and had what i needed

Busy place yet gave excellent service.

Great custumer service and the prices are gud . I loved it .

Excellent and easy to locate, by the way better price

Busy store that services wholesale and retail customers. Knowledgeable staff, large inventory and great prices.

Always great customer service

Good response on call....

Staff is busy on the phone, picking up order takes eternity.

Exelent

Nice place