They have the tools the parts I need and they support and the sponsor for Chase Elliott! NASCARs the best to the motor heads

This is a great Parts store. The staff is very knowledgeable and gave great customer service.

Napa came in clutch for a reman. power steering pump for my 2005 Acura TSX. An OEM reman. pump was gonna cost me $1,100+ from Acura. And I’ve bought 1 reman. pump from Advanced Auto Parts that was noisy and leaked after 11 months. I got another one under their 2 year warranty and the one they gave me made EVEN MORE noise. I got a different brand and was brought back to the same problem. I decided to try a NAPA pump which was recommended by a friend and now the noise is pretty close to OEM levels. When it comes to aftermarket parts, I will always buy from here. Never will I buy any parts from Advanced Auto Parts. Plus they have lifetime warranty!

Located in an obscure part of Gainesville NAPA auto part is just like any others. I ordered parts online and stopped by for a pick up on a Sunday afternoon. A senior man behind the counter (probably a retiree on a weekend part time job) seemed to show no interest in interacting with me as a customer. (It could be that I am an Asian-american in a southern town.) I just picked up my merchandise and left. How a customer wants to do business with a store depends a lot on the level of service provided by the store staff members. Unfortunately the indifferent attitude was such a turn off...

Very unorganized, no communication skills

Knowledgeable staff. helped with all my questions i had

Good service not to busy

Had a hard to find part in stock. Cheaper than other stores that had to order it.

Nice place

Very helpful to customers.

Sometimes there are good things in specials, things that are made in China or things that are cheaper elsewhere here are cheaper