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Rubber Soul Bicycles
132 W Nees Ave UNIT 111, Fresno, CA 93711, United States
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Rubber Soul Bicycles
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Wi
Review №1

Best bicycle shop in the Central Valley! I drive 50 miles to Rubber Soul bicycles from Visalia and drive right past my local bicycle shop. Because unlike my LBS, Rubber Soul bicycles has inventory and amazing customer service.If you’re looking for a new bicycle, accessories or just need your bike tuned or serviced, Rubber Soul bicycles will hook you up! Ask for Esther or Pablo if you want top notch customer service. They know bicycles and will go out of their way to make sure you’re happy.

To
Review №2

Great bike shop in both service and knowledgeable staff. Solid inventory too. Jon is definitely a go to guy when looking for a bike and Robert is a great mechanic. They both took time even though they we busy to help me out and dial in my bike. Great selection of bikes, Road, Mtn, e-bikes, gravel. Much better experience doing business with them vs a big market shop. Ill buy my future bike from them.

Ni
Review №3

Awesome customer serviceI was in a pickle with a motor issue on my turbo levo. Rich went above and beyond to help me out quickly. I left a few hours after dropping my bike with my bike fixed and nicely tuned. Can’t recommend this place enough! Thanks again to Rich and the rubber soul team

La
Review №4

Best bicycle shop in fresno hands down. Everyone was very helpful and quick to do a repair on my bike. Great prices and friendly staff. Highly recommend checking this place out

Er
Review №5

Purchased my first REAL Mountain Bike here. I had so much help and Support with the associates also very helpful in choosing the right bike for me! Will definitely go back for ANOTHER.

Mi
Review №6

This bike shop has some of the best customer service Ive ever had at a bike shop.I recently bought a bike for my daughter here. Due to the bike shortage we couldnt find the bike she wanted locally. While looking online I found the bike she wanted in her size here at Rubber Soul.We drove up from San Diego, almost 700 miles round trip to buy her bike and everyone at this shop was awesome to work with.I cant call them my local bike shop, but I will definitely be giving them more of my business in the future.I highly recommend Rubber Soul Bicycles.

Ry
Review №7

I have been doing business with these guys for a long time. They are conscientious about good service. I had a special need road bike and they searched hard and produce the exact bike I was looking for. On top of that they found a great bike rack to accommodate my bike, everything works perfect. Everything is very convenient. I would highly recommend Rubber Soul if your looking for a bike or accessories, to anybody.

Da
Review №8

I’ve been searching for a mountain bike for sometime. I felt very comfortable at rubber soul today purchasing a bike from Esther.She let me test ride three bikes was very well-informed about the differences between each.If you’re looking for a bike this is the place to go.

No
Review №9

Sarah was super friendly and helpful! We never felt too pressured, or ignored. Driving by, we ended up deciding to stop and see some options for a new bike. They even let us bring the puppy in with us!We were given options for layaway, and even to put money down-and get a full refund if we changed our mind. In the end we were smitten by a new Specialized Diverge in the size we were looking for, and rode away happy on the same day. Only wish is that they’d be open every day.

An
Review №10

This place was awesome. They actually had bikes right now white is rare. We ended up spending a little more than we wanted to but we are very happy with our purchase. We ended up buying 2 bikes. Sarah was an amazing sales woman and was so helpful in chosing a bike for both our kids. Would really recommend this place to everyone.

Jo
Review №11

Last year bought a hybrid bike and the service was amazing.. Spent $1200Went back to buy another bike and the service was horrible and the owner was rude. Tried buying a Cannondale hybrid and asked him for a Military discount the owner stated that because of Covid 19 he wasnt doing Military discounts on the account he had so many people buying bikes.I was only asking for a Military discount on the accessories but the owner was rude about after the fact I was willing to purchase a $1000 bike?Bad business not honoring Vets..People dont do business with this shop there are too many other bike shops that would gladly honor Vets... Sunnyside Bike Shop was more than happy to give me a Military discount on the bike and accessories..

Ve
Review №12

Great, fast and friendly service.. thank you

Ch
Review №13

Purchased a bike online from them. Drove an hour and a half to pick it up only to be told they sold me a bike they didn’t have. Refund not coming for 11 days!!!!!!! Staff was not only rude, but told me they didn’t care that I was upset because they have people driving from Los Angles to buy bikes from them. I guess they already have enough customers 🤷🏼‍♀️

Tr
Review №14

Wisdom and fairy dust with excellent customer service. Felt like family when we first walked in, friendly staff offered help right away, had my new favorite gear in record time. New customer for life!

Ki
Review №15

Recently I purchased a folding electric bike (Tern Vectron D7)at Rubber Soul. I didnt want to buy online, and not have local support for any maintenance items.What a great bike shop! Took their time explaining the products, let me trial run a bike. Enthusiastic customer support. I am so happy with my bike, and secure knowing they will always provide support.

Ca
Review №16

I worked with Esther for every visit and she is awesome, really cares about a customers individual needs, and worked to make sure I left happy.

Gi
Review №17

Amazing Service!! Esther was so helpful, extremely kind and patient with me. I will definetely be buying here again!! Thanks!!

Th
Review №18

I have been buying bikes from Richard since 1998. No matter what your budget is, youll be treated with great care and respect. I love this guy and his shop. Keep up the great work everyone.

Mi
Review №19

Always a good experience here. They go out of their way to get you what you need.

Ne
Review №20

I Love This Store!Best In The Valley ! Rich and Danny will Hook U Up! Been doing business since 1995. I wouldnt even think of going anywhere else. They will help you with your bike! Fair prices and labor handled with care. Go Here only if your in Fresno/Clovis especially! See for Yourself! Thanks Guys!

Th
Review №21

Consistently rude staff made me avoid this place for years. I went there three times only to be condescended to or ignored when I had a flat. Recently though, I needed a particular tire so I gave them a second chance. I wasn’t treated like trash this time, so I’m giving 2 stars. But I’d still recommend just about any other bike shop over this one.

1k
Review №22

My shopping experience was cool, however they didn’t have a lot of bmx choices, but I did test out the only bmx that they had, things worked good at the shop. As soon as I got home, I got back on the bmx and not even 15 mins, something with the chain stopped working causing the tires to mess up, something with the bolt being to tight. And I’d like to say that the problem I had yesterday shouldn’t have happened so quick, usually a problem that’ll happen later on. This is just my experience with the bmx I’ve purchased from Rubber Soul.

Ri
Review №23

Wow! The team at Rubber Soul made buying my first bike so simple. Definitely knowledgeable and took the time to talk me through the whole process.

To
Review №24

Richard and his staff are absolutely incredible! They always treat me very well and they actually care about my needs and wants. By far the best customer service out of the rest of the bike shops in Fresno. If your interested in purchasing a bike, theres no better than rubber soul.

Ji
Review №25

Called twice asking about repairs on my wife’s bike. Both times were told to bring it in and it would take 2-3 weeks. Brought it in today and a lady told me that they wouldn’t work on it because I didn’t buy it from them. They don’t have to worry about that from me now. I was going to buy one for me so I could ride too, but now will buy from somebody else.

Ko
Review №26

I went in there with a skipping chain, I thought I had to buy a brand new one but it ended up being the fact that I didn’t put it together correctly, the guy that talked to me fixed my bike in less then 20 minutes and I am forever grateful PLEASE go here if you have any bike that needs repairs, it’s either a long waiting list or a simple solution to a simple problem, I was panicking and thought I would have to wait weeks and get new parts but the guy That worked with me amazed me and it still blows my mind how quickly he fixed a problem that I couldn’t fix within weeks of labor and a lot of google. Thank you and I 100% recommend this shop

yo
Review №27

These guys are awesome!! Super friendly and totally knowledgable (Dave helped me out). Large inventory and very fair pricing on bikes, gear, and service.

mi
Review №28

Great service!! Went above what I expected.

Ty
Review №29

Amazing customer service and knowledge. Very helpful in determining which bike would be right for me. They weren’t pushy to make a sale which I also appreciated. I was able to take the bike for a test run which was also very helpful. Thanks for taking good care of us.

Pi
Review №30

Staff was super helpful, they abided by Covid-19 requirements, and they were knowledgeable about my bike I didnt even buy there.

Jo
Review №31

Walked in to buy a tube for my old mountain bike and get some info on a new carbon road bike... walked out with a huge smile, tons of knowledge and hopes of buying my next bike from Pablo. Thanks for a great experience. Staff is super helpful and the selection is unmatched.

Ra
Review №32

Very nice Staff and very professional. I am impressed with how well they repaired my bike and give me a very fair price. They have a large selection of bikes and even a place to take a test ride.

Da
Review №33

Always excellent service from people who love cycling!

Pe
Review №34

Its a great place to go Rich and the staff are very trustworthy and knowledgeable with the best selection of bikes and accessories with great customer service and repairs.

Br
Review №35

Really great service esther was helpful

Ru
Review №36

Very helpful staff. Not much selection because they are so busy everything is sold out. But the effort means everything to me and I appreciate their accommodating us during this pandemic craziness.

ch
Review №37

My bike is my only transportation, so I was immensely grateful when they got it working properly. The sealed cartridge bottom bracket (Shimano BB-UN26, 68x127) which James installed works beautifully. I hope they are there for a long time.

Fe
Review №38

Amazing customer service. When you come in here you just know youre going to be taken care of. The staff is very knowledgeable and very kind. They always have great deals and not to mention, I bought my beautiful D2 Trek Bike from here and luckily it was on sale. The shop is beautiful and they have just about everything you can imagine. It is small but what they lack in size they definitely make up for it and there items and great customer service. This is one of the best bike shops around. Highly recommended!

Ra
Review №39

Went in for the first time about a month or so ago to check out prices for a bike for my sons birthday, saved for a month and returned yesterday. The staff were able to get us an AMAZING deal on the original TREK we looked at!!!! This place is really focused on customer service and we will definitely return!!! WOW great service!

Am
Review №40

AMAZING Customer Service!! Each time we’ve gone the associates are always very generous in giving help.First time bike buyers and we were helped out by Pablo. He knew a great deal about each type of bike and what would best suit our needs. Especially about the different parts needed for each bike and how to care for them as well.Would highly recommend!

St
Review №41

Went into Rubber soul with my son today; from the moment I was greeted/welcomed. Staff was very helpful on knowledge since I’m a beginner. They directed me to what I found the best suited for me in pedals/shoes. Any bicycling questions I definitely know where to go. Will go back for any bicycling needs in the future.

Ta
Review №42

Just bought my new cycling Bike from Rubber Soul Bicycles 2 weeks ago. David helped me out a lot and he spent a lot of time talking to me and educating me about the different road bikes they have. He let me test drive a few and helped me get fitted right. We installed the water bottle cage on my bike, installed a new kickstand and he helped me get the right helmet and gloves. He had the guys in the service department put slime for the tires and tuned it up for me. Great Service and all the clothing, sunglasses, and protein they have in the shop is high quality.

Ka
Review №43

Wanted a bike to ride to and from Fresno State and to run simple errands. Went here and was well taken care of! Salesman (sorry forgot his name), was super patient and kept reiterating that he wanted my bike to suit me, not just get me a bike that looked nice. Got a sweet deal on a hybrid bike and a lock. Had a great couple of days riding it, until the front tire went flat around 2 days later. I detached the front wheel and returned, where explained I’d only had the bike for a couple of days. The shop fixed the inner tube for me in minutes, and when I went up to pay for the repair at the front, they told me it was free! Awesome salespeople, free maintenance repairs for life, and super fast. Thank you guys.

Da
Review №44

Great service and good prices. Unbelievable staff. I needed an original receipt from a Trek purchase 7 years ago and they sent it to me overseas no problem. Ben is fantastic. Highly recommend this store!

Sc
Review №45

This is the go to bike shop in the Fresno area. Trek and Specialized in the same store is unusual. Excellent staff in the sales and mechanical areas especially Pablo. Its a nice atmosphere overall. Plenty of parking with easy access from main roads. . There is even s great smoothie store close by for your enjoyment.

Sc
Review №46

I have been a customer at Rubber Soul for several years. The shop carries a very impressive selection of items, pricing is excellent and the crew is outstanding.The mechanics have always done an great job on my repairs and maintenance at very fair pricing. When I needed a new saddle Rubber Soul loaned me several seats over a period of a month until I found the one that was just right. These guys have always taken care of my every cycling need.If you are in the market to buy a bike or have cycling questions then you should definitely pay them a visit. The staff is both very knowledgeable and friendly.

Ra
Review №47

Helpfull staff but didnt have what I needed

Ro
Review №48

Best bike shop in Fresno, one of the best in California.Great selection on hand, professional service, tons of enthusiasm and experience.I may be slightly biased, as i bought my first real mountain bike from Ben and Rich 25 years ago, but I have spent those 25 years heavily involved in the cycling industry and In my opinion there is honestly no better shop in the Central Valley.

10
Review №49

Excellent service, excellent inventory. The entire staff is friendly, helpful and knowledgeable. They always have plenty of staff that is willing to spend as much time with you as you need. I have been to many bike shops and this is the best! Not only in the Central Valley, but anywhere I have been! Thank you guys for always taking care of us!

Ki
Review №50

I cant say enough about these guys. I came in with a little knowledge and a lot of questions about e-bikes. Rich, the owner knew I had no intention of buying one that particular day, but introduced me to Ernesto, their resident e-bike guru who set up a number of bikes for me to test ride. He spent time showing me the basics and pointed out those features that set different makes and models apart.I mulled things over and came in the next week, having decided on the Trek Verve +. Pablo, who helped me on that visit could not have been nicer. He spent a lot of time with me, getting the setup just right, watching me ride and giving me pointers.It can be intimidating shopping at an enthusiasts store when you are so rusty at riding that just mounting and dismounting is a struggle. These are people that love cycling. Its obvious that they want you to love it too. They very quickly put me at ease.Great shop!

Di
Review №51

My experience at this wonderful shop is always positive.. bought a bike almost a year ago and they have unlimited check up /tune up . The people there are always helpful & honest!.They know exactly what to do if you have issues with your bike. I would definitely recommend this place. Theyre the best!

St
Review №52

This is my regular place, I mean Ive probably visited a handful of times but Im already loyal. As a graduate of UCSB (you should google the bike culture there), I feel right at home here. Thank you to all the staff Ive had the pleasure of talking with.

De
Review №53

These folks are absolutely awesome! great customer service! I brought my sons bike in to have the back tire and gears fixed and in a matter of 20 min everything was done and at a good price. I cant say enough good things about these guys. This was my first visit to Rubber Soul Bicycles and it wont be my last!

Ar
Review №54

Love this shop. Everyone is more than helpful and they always have the coolest bikes and bike tech. Great repair/service department and they are 5/5 when it comes to customer service

Ro
Review №55

Best bike shop in Fresno. The staff went out of their way to make sure I got the best deal and the bike I wanted. Great price, awesome staff!

Mi
Review №56

This is my go-to bike shop in the Fresno area. Staff are always helpful, knowledgeable, and they dont try to upsell customers. The service dept does excellent work too. Its the first shop I recommend to anyone who asks.

Da
Review №57

These guys REALLY are so wonderful to have work on my bike. I always go here there always very fair friendly and fun helpful quick and very flexible with repair costs and only doing what you need done. Thank you!

Jo
Review №58

These guys have been very cool and easy to work with during this virus lockdown. All transactions have been handled outside of the store without going inside, and theyre all friendly.

Je
Review №59

Wonderful group of people here. Id recommend anyone in Fresno on any skill level to visit these guys. Every one at the shop genuinely cares about the sport and customers not just selling you things. That being said rubber soul has a wide selection of bicycles and accessories for all disciplines of biking.

Na
Review №60

I purchased my road bike, mountain bike, & Garmin 810 from them. The staff is extremely knowledge & trustworthy. When I was a newbie cyclist, with no knowledge or experience with bikes, they were extremely patient and explained everything I needed to know about purchasing a bike. I have never felt hassled or pressured into buying something I didnt need. I highly recommend Rubber Soul!!!

Jc
Review №61

Had a wonderful experience at this bike store. I purchased a Cervelo r3 about two years ago and the service and warranty on this bike has been phenomenal. Every time I go in for a tuneup they are more than happy to take a look at my bicycle and return it to me very promptly.Five years ago I purchased a Trek road bike and also very satisfied

Al
Review №62

If there was a six stars on this rating I would give them one! They did a fantastic job with my bike. They were really nice to me, so their customer service was an A++. They were also willing to work with me because my bike has some serious damage (Tires bent, broken pedal >:0) it came out looking great when they finished fixing it. I couldnt be happier! Thanks You Guys!

Ma
Review №63

Rubber Soul sponsors 95% of the cycling clubs and teams in the Fresno/Clovis and surrounding areas. They are unfailingly dedicated to keeping people happy on bikes. Ive been all over the country and Ive never been in a better bike shop. Perfection is impossible but doing every single thing in your power to provide the best service and the best products is absolutely possible. Its Rubber Soul! :)

An
Review №64

Extremely friendly and helpful staff. Love the atmosphere. Just got my bike from this shop. Had it put together the same day it came in. Best place for quality bikes. Supreme customer service.

Er
Review №65

I purchased a Trek enduro mtb from Rich over at Rubber Soul. Rich is very welcoming and his prices are fair. I love the bike, and in the past year I have continued to shop their for parts and accessories. However, in my experience, the service center has not been organized. Multiple times I have brought my bike in for specific repairs and when I picked up my bike the requested repairs were not completed. The retail side of Rubber Soul is fantastic, but the service center has pushed me to seek out an alternative shop.

Si
Review №66

Warning novice here keep in mind. I walked in to three people at the counter the nice girl welcomed me with a smile asking what can I help you with. I asked about bike tubes she was speaking to me when one of the men cut here off rude like with the question if it where a schrader or presta stem. I said I have no idea. He roles his eyes then explains the difference like I was stupid. Then he went back to working on the computer like I wasnt there and didnt offer any help further on bike tubes and the girl was busy so I walked around the store for a few minutes then decided to leave. Plenty of other bike stores around that have better people skills.

Jo
Review №67

Their service department is great, fair pricing, on time repairs, nice people. I have nothing but nice things to say about this store, 100% satisfied. 15 year old bike rides like brand new!

Ho
Review №68

Always super helpful. Love this place. I will drive across town even though theres a shop around the corner from where I live.

Lo
Review №69

Overall the two times Ive been here they seem pretty nice albeit pricey for minor things like tubes. Most likely they didnt have any budget options at the time. Ill definitely put this place in consideration when Im looking to upgrade.

Mo
Review №70

New to area and staff was very friendly. Were able to help me with what I needed

Ja
Review №71

Best supportive and honest worker. Huge bike selection. Top Brand. They greet and welcome old customer and new comer.

Es
Review №72

Great service, honest and personable. Prices are fair, I wont go anywhere else, had enough bad experiences elsewhere. Grade A+ in my opinion

Ri
Review №73

Day savers, for sure!!! Freehub seized during my ride, but these guys dug deep into a bin of used hubs to find a suitable salvaged/replacement freehub body... That effort allowed me to get back on the trail for an amazing 30-mile adventure. A solid fix 👍. ***This was customer service above and beyond for an out-of-towner... Not surprisingly, the other riders (locals) that I encountered along the river trail all said that this was their go-to bike shop 👍... Thanks, Rubber Soul, for saving the day!!!

Ke
Review №74

These guys are great, best service I have gotten and decent prices on most things. I had to basically rebuild a MTB my son bought and these guys helped me with everything, I had no clue what I was doing. Very friendly and patient.

Ci
Review №75

My name is Curtis Pimentel and I suffer from PTSD . My riding bicycles has been a lifesaver to my mental and physical conditions. I would like to thank the Owners and staff for always making me welcome and taking care of all my needs in a timely manner. I would recommend Rubber Soul to anyone as being the place to shop for your family.

Ti
Review №76

Usually busy, but thats because theyre good. Service and expertise are at a fairly high level.

Da
Review №77

Best bike shop in the valley. Awesome inventory, awesome people. Highly recommend.

Da
Review №78

This is a great shop. Great service, great selection and no pressure to buy.

To
Review №79

This is what a bike shop should be. They have a huge inventory of bikes and great group of people working there.

Br
Review №80

Great customer service. Always have plenty of employees handy. Carry some of the nicer brands and parts.

Te
Review №81

Always Great customer service Pablo is always so helpfil and honesty

mi
Review №82

Everyone works there is nice no problem on gettin customer service

St
Review №83

Awesome bike shop! Fresno roots run deep at this location.

De
Review №84

I Purchased a bike from a coworker. I took it in to be serviced and gone over to make it street ready. I purchased a new seat and a rear fender as well as the pimp out my bike and make it road ready service. Cost me 120.000 . I came by to pay for it took 20 min for someone to wait on me to take mymoney. Then went to the cage where it was locked up. Well it was going to be awhile getting it out of that thing so i told them i would be happy to come back. So get it home put it in the garage take it out. The back tire is flat. Flat. Flat. Flat. Seriously 120.0 and had to bum a pump off of my neighbor. I find that un cool.

Av
Review №85

Rubber Soul is a great shop the staff is very knowledgeable regarding their bicycles and accessories. I want experienced cyclist that can relate to my riding experiences and give me answers based on the same or a simular experience . Rubber Soul is the only shop that has people with that knowledge and experience all in one shop . Thats what the novice and experienced can count on . Thats why I come here and will keep on coming . Avi Azoulay

Mi
Review №86

Great people that surround themselves with great bikes and more great people. Service with a smile, even outside the front door during COVID lockdowns. And they stand behind their products and work like nobody else!

Da
Review №87

Rich and company have it going on! I was in the market for a Cervelo tri bike. They didnt know me from Adam but I was treated to a 3 hour experience of preliminary set up and fitting. They explained the process as they went...very informative. And the bottom $$$ was more than fair for the bike and upgrades. Theyve got my business even though theyre an hour away. Thank you Rich, Mike, Helen and the service crew!!

To
Review №88

Rubber Soul is the shop to go to for outstanding selection, customer service and cycling vibe!

Br
Review №89

Ive know Ben and Rich for years and theyve always had my back regardless of the bicycle related situation that my come my way. From a loaner bike to letting me try out seats before I made the purchase.

Jo
Review №90

Fantastic! Great service and helpful staff!

La
Review №91

The only bike store you ever need..... Enough said. Super service and integrity.

We
Review №92

Rubber Soul Crew is AWESOME. Great Customer Service, Very Friendly and Knowledgeable! :-)

Mo
Review №93

Super nice selection of bikes, but they do come at a cost.

Vi
Review №94

Everyone is very nice and experienced. Would recommend them.

Pa
Review №95

Incredible service and quality...Ive been buying bikes here for years and it just keeps getting better.

Ro
Review №96

Rubber Soul staff are always helpful. So knowledgeable!

Jo
Review №97

David really takes the time to work with you to find the perfect fit! Its our favorite bike shop!

Ru
Review №98

I went in to look at the bikes, first thing as I walked in was greeted my the owner. He was very laid back and helpful. I was so amazed he let me ride the bike around, just said be careful of the car lol I was like what are you joking no go ride lol , coolest guy ever , these people are very passion at bikes , thank you everyone from rubbersoulbicycles

Za
Review №99

Good service and they got good aero wheels lots of bib shorts and the got cannodail drap pac caps and they got a bmc with sram red e tap

Gl
Review №100

This is a great shop for bicycles as well as parts and repairs.

Information
31 Photos
100 Comments
4.7 Rating
  • Address:132 W Nees Ave UNIT 111, Fresno, CA 93711, United States
  • Site:http://www.rubbersoulbicycles.com/
  • Phone:+1 559-435-2453
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:11AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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