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Caliber Collision
41041 Albrae St, Fremont, CA 94538, United States
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Caliber Collision
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Tu
Review №1

Caliber Collision did a fantastic job on my car repair. Front desk especially Rena is very friendly and helpful. Thank you Angie and especially Miguel for his professional, courtesy, very communicative, and kept me updates about the process of repairing my car. Miguel also went out of his way to make sure my car is repaired perfectly before release the car to me and tirelessly answer all my questions and concerns. I definitely recommend Caliber Collision.

Me
Review №2

My car was hit while I was parked at work. I was able to drop off my car on a Friday and it was completed by Thursday night. It was nice to receive text message updates as to how the status was coming along with my car during the process. The staff was friendly and even stayed open later so I was able to pickup my car just a few minutes after they were closed.

iv
Review №3

My car was rear ended and my insurance recommended me caliber Collision for the body shop. And I tell you they did an awesome job. So I recommend this body shop.

魏嘉
Review №4

I was rear-ended by a car on the road, and the other party is fully responsible. The insurance company recommended this store to me. After replacing the exhaust system, the store told me that the repair was completed. I drove to Los Angeles and found my exhaust system around on the way. The plastic plate lining the rear anti-collision steel beam was scorched and melted by the newly installed exhaust system. When I returned to this store 3 days later, I was told that I had adjusted the height of the exhaust system privately, which led to the current situation. I went After using Ford after-sales service, they told me that the shop installed on my car was not original parts, which caused the problem of damage to the exterior of the car. I was deeply angry. This shop refused to admit it and I will not repeat it. Give your car to this shop for repair, never

J
Review №5

My truck need repair and paint caliber did the excellent job all around even check it out and polished my front lights glass and shine my truck like new. Customer service by Angy was excellent. Thank you

co
Review №6

Excellent workmanship! Professional & quick. Pricing was more than reasonable. I was completely satisfied 110%. They went above & beyond my expectations! I highly recommend this place. Thank You, Caliber!

Do
Review №7

Brought in my damaged car (front bumper, hood, right side retainer, right headlight, right fender damage caused by hitting a deer) on Mon morning for estimate. Car was repaired and pick up on Wed afternoon. Fast and reliable services. Great job! Thanks

Ak
Review №8

Miguel was very helpful in getting my claim taken care of

Mo
Review №9

Very professional team and services. Great work for removing the heavy scratches on the rear bumper of my car. Highly recommend!

Bo
Review №10

Amazing, amazing, amazing!!! I have been in the hospitality business for over 20 years and I can tell you that Caliber Collision exceeded my expectations completely. Not only were they extremely kind and gracious during the whole process, but my vehicle looks and feels better that before the collision. Keep up the fantastic work.

su
Review №11

I went there too repair my car. I am happy with the service I received. I will recommend caliber collision.

Ji
Review №12

Honest, efficient, professional and caring. Thats what I received from this place and the people from start to finish.

M.
Review №13

Extremely professional, organized and efficient. Terry kept us informed every step of the way and they even handled the return of our rental car. The detail of their workmanship was beyond impressive. I am so glad we now have a auto shop that we can trust 100%.

M
Review №14

Awesome staff! Very professional and Terrie kept me updated every step of the way. Justin gave me my car back and went over what was done, they even washed my car! Not to mention the repairs were pretty extensive, the work turned out excellent. This is the 2nd time I have used Caliber. I would totally use them again!

Ed
Review №15

I was totally satisfied with the service they provide throughout the process. The staff was amazing and very nice. They kept me updates every step of the way. Thank you so much! Would definitely do business again!

As
Review №16

The business is very clean and professional, the staff are friendly and communicative, and the organization uses technology effectively to keep me informed. Drop off and Pick up were a breeze.I even made a mistake with billing, and they corrected it within the hour.Highly recommended.

Ai
Review №17

Customer service was excellent. Very professional and courteous, especially Mr Nick. I was updated adequately on the progress of the repair. Will definitely recommend to friends and family. Keep up the good works. Very satisfied customer here. Thank you very much for your services.

Be
Review №18

Great work team.Justin (Great boss), Jimmy (responsible and professional) and Nina (attractive and professional) to this day a very good job in my car.thanks

Ke
Review №19

Thank you Nick and team at Caliber Collision. Brought my car in for repairs and Nick was super cheerful and communicative throughout the whole process. He and the team made my car look even better than it did pre-collision. I had two separate claims processed through Caliber and my car was back to me within a week.

94
Review №20

I would highly recommend Caliber Collision. I had very good experience from start to finish. Terrie was professional, listened to my concerns and my problem. My car was serviced in a timely manner, I was back in motion in a day.

Fy
Review №21

Great quality repair shop, I just picked up my car today & it looks like new!! I brought in my car for a front end fender bender & they did an amazing job. On took a few days as well. Totally satisfied & will be recommending to all my friends! My name is Christopher Mascaro. Thanks so much for your time and hard work everyone!

Ol
Review №22

Awesome service! They fixed my car quickly and the was great! Nick is a great worker, he understood all what needed to be done and even made some some extra suggestion! Great work!

Vi
Review №23

I was referred here by Nissan of Fremont to get my front bumper fixed. Lobby area was super clean & welcoming. I was greeted by Nick Barrios with a pleasant smile. He quickly accessed the damage and within no time the front bumper was fixed and my car looked as good as before. To my surprise I wasnt charged even a penny. I was in and out within 15 mins. Very professional guy, highly recommend.

Ju
Review №24

Caliber Collision provided excellent customer service from start to finish. The process of dropping my vehicle off for repairs was seamless. Once the repair process began, Terrie texted me early and often to keep me up to date on the process of the service.I received a projected completion date, and the work ended up being completed on time. When I arrived to pick up my vehicle, I was able to leave my rental car with Caliber Collision staff, saving me the hassle of driving to Enterprise. My car looked beautiful when I picked it up, to be honest not just the repairs on the outside, but the inside of my vehicle was in better condition than I turned it in. All of my personal items were neatly wrapped in plastic bags in the back of my trunk.The car also had been detailed from front to back both inside and outside. I highly recommend Caliber Collision. Be sure to talk to Justin, the General Manager, the next time you are looking for quality collision repair.

jo
Review №25

This is my first time at Caliber Collision and I am completely satisfied with their work and customer service!! Everything was explained to me and broken down for me to understand what was being done to my vehicle. Thank you to everyone at Caliber for making this experience as stress free as possible!

Ka
Review №26

Great service provided, great communication, good quality and timely work.

iv
Review №27

Thank you to Justin, Nick and to all the team that helped me get my car fixed. Their customer service is very much recommended. Even if you are running late for picking up Justin will definitely wait for you.

Va
Review №28

Terry, the Estimator and Justin, the General Store manager were very friendly and professional. They answered all my questions and concerns. My car was repaired in a timely manner.

Ja
Review №29

My vehicle was vandalized for a second time and since I had already had such excellent service at Caliber Collision I already knew where to go. Terrie, who was my estimator who covered my last claim, had my car covered right away. She had may estimate for me within 20 minutes and ready to start my repairs. She was nothing short of friendly and professional, I knew I was in good hands.The technician who worked on my vehicle cleaned all the glass. They even removed my door panel and cleaned up all the glass that was inside the door! My car is cleaner than when I left it and Im so happy with my repairs. Thank you Caliber Collision. If I ever need to get any repairs done, I will definately come back.

Ar
Review №30

Very friendly staff. They didnt charge me for a few free touch-up they did. Had my work done quick. I would highly reccomend it to anyone who needs some body work done.

Na
Review №31

Thieves stole my Priuss catalytic converter. Caliber folks replaced it in two days. Also, installed the shield! Very friendly, knowledgeable staff, responsive. Highly recommend. Thanks friends.

Am
Review №32

Excellent service and Terrie really goes above and beyond! Could not be happier with their service!

Ma
Review №33

Great service from start to finish. They worked my insurance company to make sure it was done right. My car was done within two weeks. And I recieved texting to keep me up to date on their progress. Paint is flawless and all the body lines match up. You honestly cant tell it was ever worked on. Hopefully I never have to use a body shop again, but if I do this will be my only one. A+.

Ro
Review №34

Great customer service and facilities

al
Review №35

I took my car to have a broken bulb changed and they gave it to me without a toolbox, they removed a black center cap from the rim. and they were not responsible for the damage caused....they robbed us

Al
Review №36

All honesty...ok service... I came to get my car estimated, and they took pictures of the damage, I havent heard a single callback from them at all about the estimate. I tried calling back , but never received a message or email. If you arent patient save your time and go somewhere else that would provide better service.Update: Might give a chance, but there

Sh
Review №37

Insurance claim process all covered repairs and more was done.

Ed
Review №38

Called my insurance company. This shop was one of the ones they had on their list of shops they deal with. When I went in they had all my paper work ready and I wasnt sure why because I havent decided I wanted to use their services. Their front desk person seemed a bit unfriendly and distant. She scheduled just my initial estimate inspection 3 1/2 weeks away. I thought it was odd as there was only one other customer just sitting in the lobby. Every other shop Ive been in to rushed to do the estimate even for walk in customers. I was not impressed by these peoples child like behavior. Ive been living in this area for more than 40+ years its always the same type of people being malicious towards certain races of people. I hope they dont retaliate against me or my insurance company for writing this review. They do have my personal information.

Jo
Review №39

Work was excellent didnt meet commitment on delivery

Pr
Review №40

Great customer service. Seamless experience from inspection to delivery

Bi
Review №41

Justin and the crew where awesome

Br
Review №42

Very accommodating..repairs well done

Ba
Review №43

Got my car estimated here . The person handling my estimate was friendly . The girls at the front can do a better job tho . Dont work in customer service if you dont like interacting with ppl.They have free snacks in the lobby and its fairly clean . The location in San Leandro is much better as far as customer service.

ki
Review №44

Didnt send my estimate to AAA. Had to call several times to have it forwarded. And still AAA said they never recd. Eventually went with Janssens instead !

B
Review №45

They do a great job

De
Review №46

Hi Danny. He fixed my dent.

Ra
Review №47

False promises. They took more than a month for fixing my car which was promised for 1 week delivery. And also they promised me they get approval and funding for rental car which i ended up paying for.

Ar
Review №48

They were very fast getting a minor dent repaired and the final product looked great.

Information
13 Photos
48 Comments
4.3 Rating
  • Address:41041 Albrae St, Fremont, CA 94538, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/fremont-north
  • Phone:+1 510-651-8800
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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