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Bed Bath & Beyond
5413 Urbana Pike, Frederick, MD 21704, United States
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Bed Bath & Beyond
Comments
Ge
Review №1

Excellent selection and well organized store. Workers could be more helpful in being available.

Vi
Review №2

Nice place to shop. Not crowded. When pre-ordered online purchase and pick up at store location nearby, that was a very quick processed. Id like the customer service.

Br
Review №3

They, unfortunately, did not have what it was I needed.That said, all of the staff was friendly when I asked for assistance. They were prompt and respected my time. They offered to order my item online for me to pick up. Unfortunately, it was time sensitive, so I was off to other stores. I thanked them for their time, and that was that.Also, the bathrooms were clean. That’s always a nice thing when out in public.

Sh
Review №4

I went to bed bath and beyond looking for some fancy plates for Christmas dinner. They had a great selection of plates in the weddj g section of China, gold and silver plate sets and silverware. You can buy the pieces individually or as a whole set. The staff is not as attentive as they could be in the wedding section of the store.

Mo
Review №5

Great all in one place to buy things for home.

Th
Review №6

Store was clean and well organized. The kcup section was pretty thin on selection; they used to have a wide variety; I guess they have scaled back

Mi
Review №7

Very organized and clean! Smelled good in the store too😄

Ch
Review №8

Bed Bath & Beyond is a great store, but I dont think they have a wide enough variety of items for sale. I like the selection of the items that they do have. And, the quality and price is great too, but they just dont have as wide an assortment of odds and ends like a Walmart or even a Target would have. Better quality, but less of a selection. I basically go there for my soda stream CO2 replacements, and will almost always pick up a few other items while in the store.

Li
Review №9

It was quiet. Lines were fast and not long.

Qu
Review №10

The store is very clean, and organized, and most of all the cashiers are very courteous.

CH
Review №11

The store set up looks more open and spacious. The staff was very friendly and helpful.

Da
Review №12

I love bed, bath and beyond! Had everything I needed to organize my kitchen, and they have the coolest stuff for my house.

jo
Review №13

Some items are not in display, or not in the store, they said look in their web site.For us is hard like beach chairs, how high from the ground.The information from the beach chairs is not enough details.

DK
Review №14

Ive been a customer for 25 years but not any more. Just another place to buy candles and snacks. This place use to be a top notch store to outfit your kitchen. Now unless you want a coffee maker youre out of luck. Literally 2 walls of their kitchen appliance section is coffee makers. Dont waste your time, shop elsewhere....unless you need a coffee maker.

Gr
Review №15

I love this store, and always have. Some things never change.

Sh
Review №16

The only think I went for was out of stock. Nice customer service.

Br
Review №17

Zero if I could. Horrible customer service. And their products come broken then they wont return or exchange.

Da
Review №18

This is one of my go-to places for Christmas gifts for my wife. They have the best selection of kitchen supplies and hard to find kitchen items.

Ga
Review №19

Well organized and check out was quick. Not bad for a busy Christmas shopping day.

gr
Review №20

Didnt have what I needed

Ka
Review №21

I frequent bed, bath, and beyond. I am glad it isnt closed yet. I have not liked the new layout since they did it. It looks unorganized. I almost always find what I am looking for and they are one of only stores with nice Hanukkah items in Frederick, Maryland.

Pa
Review №22

Quite nice experience. Excellent selection. Very polite and helpful staff. We didnt have to go hunting for someone to help us. Proces were quite fair. Checkout was organized fast and efficient.

Al
Review №23

I love my ugg blanket and sheets. And bead bath beyond was great too

Mi
Review №24

They have reset the store. Very nice and open. Our cashier was the best, friendly and efficient.

Ch
Review №25

A community mainstay, Bed Bath & Beyond has made welcome changes to welcome its guests. Taking better advantage of its spaciousness, the new floorplan allows for smoother transition from one zone of the store to another, especially at the front end checkout where guests can queue more efficiently. Available registers are announced by an automated system as soon as a salesperson is ready to help. Not only will you find what you need to make your house a home, youll feel welcomed during your next shopping visit, guaranteed to not be your last.

GK
Review №26

☹️!!!Edit 3.0:Bought clearance labeled items, got home and the receipt has them changed at full price (explains why it was so overbudget). Tried to call multiple times and the press 0 to speak to a sales associate just hangs up the call. Rating 1 star to get the stores attention. Please get back to me asap.Edit 2.0: 🙂 4 StarsVery clean and well maintained. Bathroom is quite nice.Helpful salespeople on the floor. Order online and pickup in store is a breeze.Genuinely what one would expect from a sales experience.Not so sure about the Beyond+ thing though. Last star reserved for how it affects future experiences.

Ja
Review №27

It was fine. Got a couple of trivia games on a clearance table for .99 each. The 20% off coupon brought the air fryer we bought almost down to the price on Amazon. Lots of cool odds and ends. Worth the trip

Di
Review №28

Love love this store. It has everything from pot to deodorant! And I get to use my coupons.

De
Review №29

Didnt find anything I wanted this time, usually do.

La
Review №30

It was very different nice clean and redone nicely. Store Associates where very hopeful and very nice. Great deals. Plus use my coupons.

He
Review №31

Nice and big, well organized and good layout. Staff is nice, and pretty much stocked well everyrime I go.

Gr
Review №32

Its a chain department store.[UPDATE] This location has recently been remodeled and re-merchandised. The new look is brighter and cleaner, and there are now items I had not noticed before. (Not saying they are necessarily new items, just that I had not noticed them before. For example, a line of healthy snack bars with low glycemic index.) Of course some things have been moved to different locations, so it may require exploration to find what I may be looking for.

Ca
Review №33

Great place to shop!!

ki
Review №34

I shopped there and people were doing the social distancing. I was not alot of people there made shopping safe. Found what I was looking for.

al
Review №35

Very neat and clean.

Ly
Review №36

Update: I went in after Christmas and had a fabulous experience. A new manager and a very accommodating check-out employee made what might have been a nightmare into a positive experience. This store is back on my nice list! :-)I used to love this store, but since the remodel their entire management seems to have changed. I was in last week and there was a line of 10 people waiting for the registers. Meanwhile, only two were open and BOTH had two people (one a manager) working to solve a problem with one customer each. Meanwhile, the folks in line waited - and they told me they had been waiting for quite a while, over ten minutes already. Two ahead of me gave up and left in frustration. I waited almost 20 minutes - only because I wasnt in a rush and had found exactly what I wanted. But I did consider bailing. FINALLY one additional cashier came up to slowly deal with the line (while people joined behind me). The two problems continued with two people each dealing with them, oblivious to the needs of the many waiting customers. When one finished, BOTH cashiers who had been working on that issue simply walked away. I made a loud, frustrated comment, and one of them came back to open another register. After I finally got to the register, I asked to speak to a manager. I explained everyones frustration and that they had lost at least two customers because of it. All she said was Im sorry you were frustrated, but we had to deal with these issues. I suggested that she should have handled it herself, as the manager, and let the cashier work through the line. She told me that wasnt an option. SERIOUSLY?! I asked her if anything would be different if I decided to visit them again. She said, not really. My hands are tied. They have lost a long-time, loyal customer.

Ja
Review №37

Excellent place to purchase things for the house. Large selectionof household items from top to bottom. Knowledge and helpful staff. Good saving using coupons.

Ka
Review №38

Store is well stocked and checkout is safe and efficient.

Li
Review №39

Staff exceptional and very helpful. Positive experience!

Vi
Review №40

Awesome big and beautiful mami good stuff!

Mi
Review №41

Miss the China department.

Je
Review №42

Extremely friendly service. Very clean store. Love that the counter was wiped down after each sale.

Pa
Review №43

The staff is very helpful. I love the selection of toiletries. Im thrilled to find shampoo and conditioner that is cruelty free. I just love walking around and looking at everything.

Ge
Review №44

This store has changed a lot since its remodel and Im not sure if thats good or bad. They have stopped carrying a couple of my favorite items but have added new items that are pretty good. Growing up my favorite store was the dime store, as an adult, its Bed, Bath, and Beyond -- same idea just higher prices.

Li
Review №45

Cashier was super awesome and helpful.

Br
Review №46

I went to purchase a regular coffee maker/K-Cup from here and the process was great. Finding what I wanted did not take long, and the cashier was quick and helpful. The store was well-stocked and organized. It generally seemed to be clean as well.

Ma
Review №47

This Bed Bath & Beyond has had a Total Remodeland, it is Fabulous. New Layout and New Unexpected Products....Well Done!If You havent been in for a While...Stop by and take a Peek....You will be Delightfully Surprised!

Jo
Review №48

They just modernized the store and gave it a face lift and changed the layout. Its very nice and the staff are friendly and helpful as ever. Im never disappointed by this store or its staff.

Ka
Review №49

Excellent service overall. The staff were very helpful when we had questions for a wedding registry and found what we needed.

De
Review №50

The absolute number 1 retail story for customer service, hands down! I have returned without hassle for years. I usually have a receipt but even when I dont, the return goes on a BB&B card. The staff is knowledgeable, friendly and genuinely seem to care about your interests in products. They also price match and their 20% off coupons are plentiful and the best part, when you order online in the store any of their merchandise they dont have available, they ship for free and apply 20% off automatically!

Je
Review №51

Great remodel! So go crazy when I go in this store! Meaning Id love to buy the entire store. LOL

Ti
Review №52

I called in to store to inquire about in stock merchandise before arriving. The assistance by phone was amazing and quick, my products were on hold awaiting me and in store services were quick, friendly, and above expectations while there. Store was also nicely stocked, clean, organized, and easy to navigate. Impressed.

He
Review №53

Love this place. They have so much under one roof. All different price points. I sometimes order online and pick up there to save shipping costs. Other times they may not have enough of the item I want or the size I need in the store, so they order it online for me and I get free shipping to my door. Staff is extremely helpful. I get coupons in the mail and save them to use one for each item. Great savings!!

La
Review №54

Love Bed, Bath & Beyond- the store where your coupons never expire. I went in for one thing only, hard to believe, which was to order lint roller refills. I own 5 empty plastic holders with no sticky stuff. Employee member, Adam, quickly placed my order online while in the store, and low and behold, BB&B now carrys my item in the store...no special order needed. I paid for my one and only item and floated on Cloud 9 back to my car. Kudos BB&B!

Fr
Review №55

Another great place next to Target in Frederick MD, amazing service and courtesy to resolve my problem regarding our Coffe Machine Keurig 2.0. Efficient and polite employee at the counter make me and my family happy to resolve the problem of coffee capsules about our expensive coffee machine.Thank you very much, I will return back and reccomend your place.Thanks again,Best indeedFrancesco PistorioThurmont, MD 21788

S
Review №56

Staff - PleasantStore - Close Out Sell feeling. Makes you wonder if this is the store that restocks returns from other locations. Simply not the experience I’m used to. But great toiletry area.

Om
Review №57

Everything you can think of for a house is here. Huge selection. Bathroom amenities. Clean store. Easy to find. Helpful and friendly staff

An
Review №58

Great place full of lots of different items for your home. Our cashier was wonderful.

Da
Review №59

Loved it

Fa
Review №60

Great store policy regarding their never expiring coupons regardless of the date on the 20% coupon or the $5 off $15 or more. No hassles and sometimes the check out person will scan as many coupons as the companys computer network will take for the number of purchases you ate making. Friendly helpful staff if you can find one when you need one.

Be
Review №61

Love this store. Nice selection of items for home. Plus coupons!! The employees help find items, are polite, and the cashiers will help with using coupons so you save money.

Ka
Review №62

Very helpful people clean and organized.

La
Review №63

A little expensive. They need to put prices on things. Staff was helpful.

F.
Review №64

Go there with a set budget. If not, you might just walk out of there with the whole store. Trust me.

Da
Review №65

Real.friendly and knowledgeable young lady helped me out and answered my questions.

Ho
Review №66

Went looking for Christmas gifts and didnt see what I needed and disappointed in what the had equivalent to what I wanted

Sc
Review №67

Great store with helpful staff

Si
Review №68

Nicely updated store, lots of items attractively displayed, too many chinese imports for my taste, but always a fun visit.

Ma
Review №69

Love everything about bed bath and beyond. Love their sheets. Great customer service

Br
Review №70

Some staff is very friendly and helpful, others not so much. Overall is a good shopping experience. Very good registry staff and always offered us a free soda when we were adding stuff to our registry.

Vi
Review №71

This is my favorite store they are super nice and friendly thanks so much for all the help.

Ah
Review №72

Love it ! The place is clean and well organized.

Sh
Review №73

Health and beauty products sold here. Love this location: coupons and markdowns = test products..

Na
Review №74

Newly remodeled. This site has make-up. Awesome employees.

De
Review №75

There should not be sex games for adults in the checkout line at a childs eye level to read about while standing in their long lines.And they have nonsale items with their on sale items. Very unprofessional and the manager would not honor the sale sign. The sale sign does not say it has to be in a small radius of the sign.I worked in retail all of my life. Shame on you BBB. You should go back to your old program. Customer first, not employee/manager attitude projects the customers question is wasting her time.Was a long time customer. Guess I will be shopping at, At Home and Pier 1.

pa
Review №76

I can always find exactly what I need here! And the sales people are extremely helpful!

Br
Review №77

Store has been updated and is much better organized and managed.

JO
Review №78

It always amazes me how many different different things one can find here. I repeated that word for a reason. You can find things here that are difficult to find anywhere else. There is great selection, with good quality. Yes.

Ca
Review №79

While waiting in line with four other customers ahead of me and only one register open-though the customer service had several people waIting as well...a new register opened and the clerk took a customer from service line and took her AHEAD of all the others whod been waiting for sometime!!!When I brought this to her attention her ATTITUDE was well I just came on duty. I told her thats no excuse and brought those patient customers to her attention...she couldve cared less.Maybe you better train your people to be better clerks and care about customers.

At
Review №80

Nice place. Friendly helpful staff

Ri
Review №81

Love this store, theyve got everything, always got a coupon to boot.

Li
Review №82

Looking walk to get where I wanted, everything set up oddly. Able to find what I wanted, thats what counts.

Tr
Review №83

Helpful, courteous associates. Knowledgable on kitchen and vacuum products. Would definitely purchase here again.

Je
Review №84

Pricey but good quality home goods store

Ad
Review №85

Very nice BB&B. The store was just remodeled. They will order anything you cant find.

Mi
Review №86

Nice good discounts

Pa
Review №87

Average didnt have what I needed

Sk
Review №88

The new layout was very nice and I love that they have a new decorating and furniture section

Ji
Review №89

Lots of fun items for wife to buy.

Bo
Review №90

Bb&b carries the only hair spray that doesnt yellow my grey hair.

Ed
Review №91

Always pretty busy and hectic. They have a massive inventory and lots of employees to assist. Easy parking

Ma
Review №92

I always find what I need. The staff are always helpful. It is one of my favorite stores.

Sa
Review №93

Bc I did go thier u went to Petsmart

Sh
Review №94

Very professional.

Pa
Review №95

They took my out-of-date coupon! Excellent

Da
Review №96

Remember to bring your coupons!

An
Review №97

Went to pick up a new fan everything was in order store wasnt busy so it was fast friendly service at the check out lane...

Mi
Review №98

Great selection! Wife very happy. Nicest BBB in the area.

Mj
Review №99

Nice place. Rearranging one area inside. Not sure what they are placing there.

Ki
Review №100

Always end up spending more then what I came for

Information
91 Photos
100 Comments
4.2 Rating
  • Address:5413 Urbana Pike, Frederick, MD 21704, United States
  • Site:https://stores.bedbathandbeyond.com/Frederick-MD-21704-188?MCID=YT_YEXT
  • Phone:+1 301-695-6333
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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