Rude stuff at the Farmacy and the cashiers. Just one person has always been courteous and willing to help customer. I don’t know her name but she looks Russian but I might be wrong. Anywho, this cvs is near my apt but I think I’ll just drive to Walgreens on El Camino. I rather avoid this store. Do not recommend.

Avoid this place for flu shot. Waited more than 45 minutes for a flu shot despite getting an appointment in advance. Still sitting and waiting - its not well run for sure...

I kept pushing the call staff button and waited for 20 minutes for a staff to come and open the locker so I can get a toothpaste. The staff passed me several times but ignored me for no reason. They were not busy at that moment at all, not sure what went through his mind. Pathetic.

45 minute wait on phone. Then person hung up as soon as they answered after waiting needlessly.

Never liked.cvs this no different feels oldage, somewhat friendly staff. Overly priced proclducts...

At this location the cashiers try to push you to get the CVS CarePass subscription. Not sure if other locations do it as well or not though. Other than that, just a regular CVS. Their prices are higher than Safeway next to them on most products. Staff at the Pharmacy though is very friendly and helpful everhtike I have been here.

Remolded cant find a lot of Merchandise they need chart of some kind.

Do not accept ANY offer at the cashier register. They have this thing in which they charge you 5$ every month for 10$ or 20% back (only if you come and buy something).

The obnoxious cashier claiming to be the manager forcefully pressured me and aggressively pushed me to sign up for the CVS program and told me, You dont understand. when I refused to sign up for it. She kept insisting I would get $10 off every time I came and bought anything, even if under $10, but then she showed that it would instead be only $5 savings when subtracting $5 from it. The terms and conditions showed that there would be a $5 charge each month, but since I rarely ever go to CVS, it just wasnt worth it for me. I explained this to the cashier, who insisted that the $5 charge each month wouldnt be a loss for me, which made no sense considering months often go by without my going to CVS. She told me she already had 5000 customers sign up for this, which was a dubious claim considering how few customers there are at that CVS and how unlikely it would be they would allow themselves to be coerced by her into signing up for this program. This horrible experience led me to not buy anything from that CVS and convinced me to not go back to that CVS.

Highly suggested you avoid the Pharmacy here for flu shot.I got appointments at 11:45, arrived 5mins ahead. Then told me Waite for 15 mins for call of my name. Asked me had to Waite nearby waiting area inside. Waited for 45 mins so far. Still waiting. They won’t call me when they are ready. So many people come and go in here, since the waiting area is indoor, now I am really concerning I might get COVID for this long risky Pharmacy visit.The minute clinic in same location is far more better the Pharmacy.If you want a flu shot, avoid the Pharmacy.Updates:Took me 80 minutes for a 10 seconds flu shot.Usually I won’t mind waiting, during pandemic, this is unacceptable.PS: my case was a bad luck one. By the time I realized I had to stay for long it was already 45mins waiting time. So I stayed for longer to avoid another visit for flu shot.Most of visited should be within 30mins with appointment set ahead. I do see there are some serious management issues there. A flu shot took less then 1 mins + 10 mins most paperwork. They are not take pandemic seriously in this location. Otherwise they should care about waiting time on-site and make some improvement to reduce it. Apparently they are not.

Please AVOID this store at all costs. They will open a CarePass membership account WITHOUT informing you the details. and that your credit card will start getting charged monthly. The agents at the front desk CHEAT you. Please be careful.

Rude and careless cashier. There was promotion for nutrient selection, limited to CVS membership owner. To get the discount I decided to apply for the membership. He asked me to write down name and email address, I misheard as mail address. While I was writing down the mail address, he rudely grabbed paper and wrote “EMAIL_______” and handed it back to me with an upset face. This just ruins a wonderful day of mine after Thanks giving.

Consistently inconsistent. Cashiers are hit and miss. If you call the pharmacy to ask a question, they will punt you around like a football and you will waste your time on hold. If there was any other pharmacy close to me, i would never step a foot in this store. I feel bad writing this comment because there are a few great people working there but the majority are not good.

One of the staff there is a little bit rude to me.

I was there to return 2 items yesterday . I told cashier I have return, he purchased my items again. When I told him he made a mistake he got mad. I said I need to see a manager. manny the manager was more confused and angry than him .Long arguments and no professional and polite manner.I wanted to see store manager they told me he is on lunch.

Had the most efficient, pleasant quick pharmacy experience in CA. We are visiting and I lost the pills for my pet. We had our vet call in the prescription to here. It was ready in less than 10 minutes after we arrived.

Great staff behind the counter and at the check out counter.

Prescription wasn’t ready on day they said it would be because they didn’t have enough pills. Waited for an hour for a partial prescription to be filled.

Have gone here a few times. Decent store. Not much to complain about.

I probably shop at CVS for over a decade several times a week and never had any complaints but this CVS in foster city was a nightmare. I work in customer service as well, I know it can get stressful but I was so poorly treated like never before ! How can they put someone at the cash register on his first day all by himself !? All my transactions were messed up - ecbs werent correctly deducted. Received a attitude like I dont know what Im talking about ! Missing receipts from transactions. Main manager was decent but mentioned he is new as well and doesnt know much yet how everything works. Lisa I believe she mumbled her name was the absolute worst of all. Her attitude was over the top and she treated me like Im an idiot and need to leave the store. I will call corporate tomorrow - since my refund was messed up as well and I dont have the receipt ! They need to get them proper training and teach them some basics on customer service ! I definitely wont go back to this locations ...

Probably the worse pharmacy experience Ive ever had in life. The physician did not follow instructions and did not fill my complete prescription!!

Hopefully these ppl will understand how cvs and coupons work one day.

Location always has what i need and surprisingly nice to find groceries are well priced. Pharmacy staff are helpful most of the time.

I am really disappointed in the service at this cvs. Everyone there was rude, the pharmacist was to busy doing something else and only after 15 minutes noticed me.

Small typical pharmacy In foster city with good customer service

Love coming here for essentials and medication. Staff are always super friendly.

WORST CUSTOMER SERVICE AWARD GOES TO ANDY S. AT FOSTER CITY LOCATION. I am a everyday customer at the cvs in foster city and today I had the hands down worst experience with ANDY S., this guy was fighting with me and bickering with me about a coupon I got the day before. VERY RUDE AND SHOULD NOT BE WORKING IN CUSTOMER SERVICE. Made me feel very uncomfortable around other people in line and was denying of my coupon. Everytime I go in and get stuck with this guy at the check out its the worst experience. Will be contacting HR ASAP. He does not belong working with people. Asain man in his 40s cross eyed and glasses beware, much rather go to safe way then deal with him. Caused a scene for no reason and me so upset and embarrassed

One if the worst pharmacies ever!! I have to use this pharmacy for last 3 years because my other option does not have two of my meds as an option, which is Target. They are at least friendly at Target. At this CVS i hear, well I didnt do it maam so I cant help you and after waiting for 30 minutes in one line you then need to stand in the other line to find out what the mistake is a then IF they get it fixed you get to stand in the pick up line again. When anything goes wrong the staff have clearly been trained to blame anyone but themselves for the error and most certainly dont offer to help fix it. Make the patient do all the leg work. From management, pharmacists to techs. They are either rude or powerless. Customer service training clearly is absent here. I have now waited two days, and 5 conversations later they still cant fill my script because they dont have the resources to call Target and get the prescription according to pharmacist on staff tonight at cvs and target wont call cvs either. So I am out of luck!Is this really how we treat people?? I would normally not post this but it has been 3 years of consistently lousy service and I have reached the end. I have no choice however and will still need to get my meds there, I am just so done being pleasant with them.

Cashier tall man light complexion was very rude a few months back when i had a wrong coupon also wouldnt show me where the other cvs coupon scanner box was after i told him the one that was in our view didnt work he rudley pointed to the back of the store

Called the store 2 minutes before arriving to inquire about passport photos. Was told they could do it. Arrive and the clerk told me they couldn’t. Thanks.

Great selection of products, good pharmacy, and cheap stuff. Opens late.

Perfect pharmacy to get prescription medicines and OTC.

Stopped the passport photo service over a month ago but still advertise it

A young dark-skinned male cashier with a short beard was very rude to customers. I have not seen him before, so he seems to be new.

Highly unprofessional and demotivated team.

Maybe it was bad luck or bad service. Closed without notice. Was turned back after walking like 12 blocks to visit this place.Bad service

Pharmacists judge too much and play games with you.. if they dont like you, they make you wait longer, etc.

Just don’t expect great custimer service here. Employees keep their heads down and don’t make eye contact. Not very friendly. Always a frustrating experience at the front end

Decently priced goods.

It’s your typical CVS pharmacy.

No customer service

Very good

Very bad experience with Pharmacy

Terrible line and Customer Service

Opens late and not much of a queue. I often come here for toiletries and snacks. Staff are generally friendly.

Extremely slow service

Very bad service !!!

There are more kinds sold than before.In addition to various drugs, daily necessities, stationery, and food are also available.

Well equipped drugstore.