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ODaniel Automart/Mazda
4200 Illinois Rd, Fort Wayne, IN 46804, United States
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ODaniel Automart/Mazda
Comments
Jo
Review №1

I take my car there anytime it needs maintenance. Theyve always been good to me. Sometimes the wait is a little long, but Im pretty sure its that way anywhere.

Da
Review №2

Great work, in and out fast for service and winter prep for my car.

Sh
Review №3

My first time purchasing a car and my experience was wonderful. Through the anxiety of having toddler credit history, just moving, and just accepting a new job the team at ODM got me what I wanted and never made me feel inadequate. Luke + Casey helped me get the car I really wanted at a monthly rate I can afford. I’ll definitely point other Mazda lovers in their direction!!

Ge
Review №4

Visit was terrific. Your sales person, Matt is exceptional,presently your Mazda cx-5. He made it easy to decide to purchase the CX-5

Ka
Review №5

Luke and the financial manager were amazing with us. They went above and beyond to make sure we were happy. The facility is clean and the vehicles are very well kept 11/10 O’Daniel Mazda

ke
Review №6

Came in for a reliable car with good gas mileage and walked away with just that. Definitely will be going back in the future

J
Review №7

Great service and sales staff.Sam and Romario were great and patent with me on my purchase and getting tint completed. Corey in detail/prep was fantastic. Service Jesse, Adam and Nick took their time to answer questions i had before making purchase. Parts i talked to about what accessory options for my sport cx5 Mike Adams, parts manager took his time to even show me an example.

Ac
Review №8

The locale was confusing at first with 2 Mazda buildings next to each other, but once inside the correct one, the staff were immediately warm and welcoming. They were quick to explain the appointment details and went straight to work. The lobby was a great area to wait and were done quicker than quoted. Great place to take care of your vehicle.

Ar
Review №9

Came in looking for a 2018 Hyundai that their site showed they had according to car gurus. Got there and their price was higher than the car gurus site but they honored the car gurus price and weren’t pushy at all. Even re evaluated my trade in twice to give me the most possible for my trade in. Russ was the best salesman I’ve ever worked with and the paperwork was all a breeze took less than 15 mins to sign everything and everything was explained thoroughly. Will definitely go back again in the future if needed. Make sure to ask for Russ!

pa
Review №10

All of the staff from the salesman to the manager to the general manager was very helpful. Travis Hoover was a great salesman very helpful and honest. I love my truck and was thankful for all the help the staff provided. Honest people and great cars, I personally recommend this dealership. Great finance options, with a very knowledgeable finance team.

Sa
Review №11

We were looking at 2 different cars, but the positive honest attitude of the sales crew and finance folks was truly a wonderful experience. Thanks Justin and Sam, you were great to work with.

Ji
Review №12

Helpful and friendly service and sales departments.Comfortable waiting area and great shuttle service.

Je
Review №13

A bit pricey but thety did what ai wanted & needed done.

Mo
Review №14

I wouldnt give them no stars at all very rude service department wont get back a refund for a product they was supposed to fix bad bad Im going to tell everybody dont go to Old Daniels

Sa
Review №15

I previously owned a 2017 CX5 and had my vehicle serviced there and the service department is fantastic. The prices for the services offered are fair and transparent.Most recently I traded in the CX5 and bought a CX9. Didn’t know what to expect from the sales side of O’Daniel. My salesperson Justin Beeler was great from the start. I was introduced to Sam who crunches the numbers and he had the answers that I needed for a few questions. I could not believe how smooth and fast the process was to get into a newer vehicle. I could not be happier with my experience with O’Daniel Mazda. I definitely be taking my new car for service there.

Da
Review №16

Had a great experience buying a car here on 8/31/2020. Jim Baldwin was my sales rep and he was very helpful and kind. I highly recommend this place and Jim for your next vehicle purchase. Casey Costello was very helpful and kind as well. Thank you guys for a great experience! I my love my new car!

Bo
Review №17

Probably the best experience buying a new vehicle I have ever had.

Au
Review №18

Such an awesome experience today! Bought my first vehicle from this dealer and will definitely return for future business! Matt was so awesome to work with along with some help from Sam, who was just as friendly and efficient. EXCELLENT customer service! Any and all questions were answered! Beyond happy with my purchase! THANK YOU for the incredible car buying experience!

Da
Review №19

My wife and I have a pretty tight schedule during the weekday, and our hours make it impossible for us to really shop for a vehicle. So, Saturdays were the only days we had available and we had a few different vehicles we wanted to check out and possibly test drive.We actually came to this dealership first, then went and visited a few others. At this point we were pretty close to being done for the day as most of the dealership would be closing. But we drove back out to this dealership and hour before they closed, still wanting to test drive the vehicle and ask any questions we had about it.Turns out, the wife loved it, and despite being like 30 minutes to closing time, everyone needed to get a deal done happily stuck around until we signed for the vehicle.Sam Moun was excellent in the process, absolutely no pressure during the process which was a relief. And between him and Adam Heiser they were able to work with our needs and wants and get us the vehicle my wife really wanted.Then entire process was relaxing and stress free, everyone we dealt with seemed genuinely happy to help. Thanks for staying open just for us. Would recommend.

Da
Review №20

Had a great experience buying a new Mazda from Romario. Hope to be back in a few years

Sh
Review №21

Very friendly and helpful! Ask for Justin.

Li
Review №22

Great truck buying experience!!

Me
Review №23

Their service center was great. I was able to get a complimentary oil change and overall vehicle checkup because I’m a nurse (this is during COVID-19). The staff was very friendly and welcoming, even though I wasn’t a “paying customer.” My car was in great condition when I got it back and there was even a thank-you card for ME when I got it back! I am VERY appreciative of the staff at the service center here for being great workers and so friendly. I will definitely come here in the future if I need any work done on my vehicle. THANK YOU!

Ma
Review №24

Excellent service great people!!

Ju
Review №25

Dropped off a vehicle to get recall work, no issue there. But, also requested both headlights replaced, as one was out.After waiting all day to hear from them, we call at 3. The gentleman explains to us that we need our entire headlight assembly replaced, for $700+, because a clip is missing. I decline, because how did it work before this, not to mention the gentleman was overly explaining simple things that did not need explanation, when all we want is an explanation for a $700 headlight replacement.Ill look at it myself I suppose. No problem there, except a call earlier in the day would have been great.Picking up the car, there is a car part sitting in my wifes seat. What is it? Did this need to be in the vehicle? It resembles a cone, maybe I could wear it like a hat?The final laugh, is that I bought a two pack of premium bulbs, so they could be replaced at the same time. But, since they could not replace both, they replaced ONE... The one that worked to begin with. So much for replacing both at the same time, I suppose.Think thatll be the last trip to the Mazda dealer. Lets hope when I bring my Jeep in to ODaniel, its a bit more in line with the modern service department experience Im accustomed to. What a weird exchange.

Su
Review №26

Appreciated friendliness of all staff and kind interactions of staff with each other.

Ma
Review №27

Loved working with Matt. No pressure to buy. Easy to work worth and gave me a fair deal. Thanks again.

Be
Review №28

Although I knew what I was looking for before I stepped on the lot, salesman Nick Whitworth, sales manager Nick Rusk, customer relations manager Ryan Keebler, and Serviceman Shane Griffin were friendly, knowledgeable and did not attempt to sell my anything I did not need. They let me take the vehicle home over night, allowing me to make a purchase decision the next day!

Ni
Review №29

Honestly they did not listen to what I was saying would work best for me and kept trying to get me to get something I did not want. Now I know why alot if friends and family do not care for them.

Br
Review №30

Used Vehicle BuyersPAY ATTENTION!!GET EXTRA INFORMATION/ & INSPECTIONS! REGARDLESS OF IF THEY CLAIM TO INSPECT.WE FOUND OUT THE HARD WAY ABOUT THE USED CAR 19 POINT INSPECTION.We purchased a used vehicle in February 2019. This vehicle was a current sales manager trade in, we were told how he took great care of this had it serviced under the warranty with the company and we were buying a great deal. Well sit back and get comfy heres a little look into our Great Deal! MONTH 1 of ownership (March 2019) trim to windshield breaks off partway to reveal it was velcro holding it down. MONTH 2 of ownership (April 2019) Trim & rubber seal to windshield breaks off completely. Also, LOTS of Rain in the forecast revealed 2 blocked drain tubes for the moon roof that caused a monsoon in our SUV. MONTH 4 of ownership (June 2019) weather is starting to get hot, AC is not cold. $100 diagnostic test later we have 2 cracked rear AC lines. What are we told about all of these problems.... you bought AS IS,but we can trade you into a new car

Sh
Review №31

Great experience working with Matthew Tillapaugh! Couldnt ask for an easier purchase even though we drove over 3 hours to get there! Matt had everything set up and ready for us when we arrived.Dan Ringenberg had all the financing paperwork ready and patiently answered all our questions.

Am
Review №32

Such nice people! Very helpful! Truly appreciated your assistance today helping out a Kentucky girl. Good job guys! Really went above and beyond

St
Review №33

I had a great sales experience here at Odaniel with Nate and Sam. I highly recommend the dealership, they made the process easy and transparent.

Ch
Review №34

The service center was good to me. Even let me borrow a comfy loaner car while my car was getting fixed over the weekend. 😁

Ju
Review №35

Very happy with O daniel, (Russ ) is great , Me and my son bought two vehicles from him , makes it easy and affodable , best in the business , for anyone looking for a great car , and great service with great affordable cars and pricing, I highly recommend this place hands down . Thank - You Russ

Ty
Review №36

I just purchased a new Mazda 6 and had a great experience with this dealership. I worked with Sam and he listened to what I was looking for and explained the features of the car without any pressure. He was very easy-going through the process and just wanted me to get into the best vehicle that worked for me. Everyone was very nice and approachable and did a great job following up with me. On the financing side, everything was laid out and clear. It was a simple process with no surprises. Overall, a great experience.

Ry
Review №37

Jasmine was amazing working with my son on the purchase of his first car. She not only made it fun but also a great learning experience. She took the time with him and explained everything so well. She found him the car he wanted and could afford. I would definitely recommend Jasmine to any mom or dad concerned about their son or daughter buying a first car!

Am
Review №38

Very grateful to Jesse Moore and the ODaniel Service Department staff, while traveling through the area the check engine light came on in my 2019 Mazda CX5. I Googled this dealership/service department with no expectations. However, I was greeted with service and customer support that went far beyond anything I could ever expect. They checked every detail of my vehicle (found a piece of carbon in one of the hoses) and let me borrow one of their vehicles so I could continue on to my destination. They had my car fixed within hours. I was able to get back to the service department the same afternoon where they generously returned my car at no cost. It is amazing to find people willing to help with no expectations in return.

Mo
Review №39

Drove 500 miles one way get a cts coupe called talked to them several times about condition. I was told great shape everything work as it should and there was no body work Got down there to test drive in person ac wasnt working hood had several chips they touched up poorly. The rear bumper had been damaged and repaired bad. Do not trust this dealership.

Je
Review №40

Great efficient service

Ch
Review №41

My husband and I bought a used car here on Saturday. Russ was our salesman and he was very respectful when we said we had other cars to look at that day. Sure enough, we ended up coming back to buy this car because we liked it, and we were well treated and not pushed or hassled to make a decision right away. Russ, sales manager Nick, and finance manager Dan all worked with us and stayed late on a Saturday to get the deal closed. We received a fair price for the car and a fair price on my trade. Would recommend to anyone looking for a low-stress car buying experience.

Er
Review №42

I have been to several dealers who wouldnt work with me and they did! They are absolutely amazing, I barely gave Eric any information on what I wanted and he nailed it to a T. I dont think I couldve picked something out for myself better than he did. From the body style to the color, he did an great job! He is absolutely awesome! They went above and beyond to help me I wouldnt recommend another place to anyone, Everyone is so nice and there is so many different vehicles. They will definitely receive my business again! Thank you guys so much I love my Jeep! Keep up the good work and keep being awesome! Oh and I must add best customer service I have EVER had!

Mi
Review №43

Eric was super nice and knowledgeable about the vehicle I purchased. He was able to meet all of my needs. I purchased a Used Ford Explorer. He went out of his way to stay late to complete the transaction, as I live an hour away. In my opinion, he went above and beyond on his end. Finance was very efficient and helpful as well. I feel as though I got a great deal and am satisfied with my purchase. The vehicle could have been detailed and cleaned up a little better, especially considering the quality of it. I just purchased yesterday and it was my 1st time at this dealership. So far so good.

Ni
Review №44

Bought a Mazda6 CPO and after a week I couldnt be happier. I shopped around and was continually disappointed with dealers and their lack of knowledge on Mazdas. I couldnt stand feeling like they were trying to push me in a car and get me out the door.I dealt with Sam here and he was amazing. I cannot recommend him enough. He never pushed me to buy, always gave me good direction and was always there to answer any questions I had along the way. He just wanted me to be happy with my decision whether it was buying from him or elsewhere.When I am finished with this Mazda, I will come back to Sam. Amazing customer service, amazing cars.

Pe
Review №45

This was my first time buying a car from a dealership and I was super nervous about it, but Jaylon made the whole experience exciting and easy! He was very professional, never pushy, answered all of our questions, and remained available to me throughout the entire process. We appreciate the help from the other team members, too! Thanks for setting me up with a car that I love!

Ly
Review №46

Jesse in the Service department was terrific this week...as usual. He helped me with repairs on my daughters car. Im a Dad so thats my practical Christmas present for her. She is in Fort Wayne and Im in Tennessee. The personal but professional touch we receive from everyone at ODaniel, and especially Jesse, is much appreciated. Their great work and great service keeps us coming back.

St
Review №47

Best Service

Jo
Review №48

I only did service with this place on my Mazda 6 but never had a problem with them. I would say it’s a good place. I can’t speak for trying to buy a car from them. They did great service on my car for 2 years.

Me
Review №49

Heinrich was very knowledgeable, personable and patient. He is an excellent sales representative and we were absolutely satisfied with the services he provided. He really couldnt be any better. Thank you for the low pressure, informative approach that your company exhibits. We will certainly be back and will tell others as well. Wonderful! No negatives at all. Thanks, Mel Tucker

Am
Review №50

Everyone here was very helpful and informative. There was no pressure to buy anything. They even stayed to help us after the lot had closed! I would highly recommend this dealership to any of our friends and family, they are awesome! Nick Sheets was extremely patient with us and helped us narrow down the vehicle we really wanted. Nick Rusk helped us achieve a great deal on our vehicle and Casey Costello helped with all our financing choices and answered all our questions and got us through our paperwork quickly. Thank You to Nick Sheets, Nick Rusk, and Casey Costello, you made lifelong customers!

Jo
Review №51

Good service. No high pressure sales tactics. Our buying experience was not horrible.

Bo
Review №52

The staff there is really friendly. I felt like I was able to relate to the employees. Sam was a really good guy to work with because he was genuinely interested in helping me find the right car. The service center there is also awesome. Really quick work, and a nice waiting room to boot. Definitely a well oiled machine.

Ke
Review №53

Just got off the Phone with Tim at the Mazda Service Center and he was absolutely great to work with! I didnt have the best phone signal and it was probably way too hard to hear me and I had a bunch of questions and he was very patient and understanding. He also took the time out to find out some extra information I was searching for about my vehicle and got me the answers I needed! Thank you so much!

Ad
Review №54

My son bought his first car here. The place was clean. Staff was real nice. We called ahead so they had the car ready to examine and test drive. Paperwork process went quickly and smooth. Would consider buying from again.

Li
Review №55

I recently worked with Heinrich and Todd. They were very helpful, professional and respectful of my parameters. Heinrich was very personable and helped me find the best car for my needs. I highly recommend visiting this business for your next car experience. You will not be disappointed. I am very thankful I stopped in. It made what could have been an overwhelming decision simple and easy.

Au
Review №56

Nick was really awesome in helping my family find the perfect SUV that would fit perfectly for what we needed it for. He kept looking even after the first car we looked st just wasnt quite right and got us set up with the perfect Mazda. We will definitely be buying from Nick again in the future

Ma
Review №57

Oil service and inspection on Honda Pilot. Ive tried 3 local shops close to me on the far East side of Ft Wayne and they just cant seem to do a general inspection. Oil change price is exceptional because they pass any oil rebate to the customer and they use a punch card - buy 5 get 1 free. Im back with ODaniel to stay. Its worth the drive.

Jo
Review №58

Great help

An
Review №59

Generally I had a good experience. I was given time to think about buying the car I was looking at and everyone was friendly. A glitch happened during financing, that wasn’t anyone’s fault except the Fed, and I did get compensated fairly for this. Extremely fair pricing at this dealership, which is really unheard of. I liked how the car features were described personally for me before I left with my new car. One downside: I just wish I was talked to more than my Dad was. I was the customer and it was my money being used to pay for the car. I felt frustrated in that aspect, and wish I hadn’t brought my Dad.

Jo
Review №60

Russ was a awesome person to deal with very personable and honest! He and Dan helped me to find the perfect truck and helped me get it financed! They treated me as a person not as money. I really appreciate everything and would recommend them to everyone!

De
Review №61

They are very good at what they do.

Ja
Review №62

My sales man is no longer there. My wife and I have purchased three vehicles from there in the past four years. We LOVE the cars. Luxury but with reliability. Love the feel while driving and they’re just intuitive.Those who appreciate driving or luxury are more likely to appreciate the cars. If Fuel economy or interior space are your biggest needs, you may appreciate other options. Mazda isn’t bad, but in 2019 there are better (potentially changing in 2020). For me... I need a vehicle that brings happiness every time I put my hands on the wheel. I need the joy. Note that I purchase the high end models, but the driving experience feels good regardless of model. I’ve test driven all of them except the Miata.The sales is non pressure. They allowed me to go through my process, walk away and come back a week later to kick tires again. I’ll miss our sales guy, who knew me by name and was extremely knowledgeable AND ACCURATE about the pros and cons of the competition. Cars are a personal preference but it’s nice to also have great service.I love their service department too. Some places feel slimy. These guys were able to identify a warranty issue and fixed quickly. No issues since. (Electrical circuit board)If you get in a wreck and need to replace your car (I survived unhurt, love the cx5), don’t expect their auto body shop or sales to communicate well. Serious disconnect there, but also was likely an unusual situation.My next car will either be a Tesla Y or Mazda. Mazda and this Fort Wayne team has impressed me that much. I’m incredibly picky about service and this dealership currently has it. I hope they keep it.

Ri
Review №63

Jesse and the whole service team continue to surpass my expectations in every way.I find the staff to be honest, persons of integrity. Committed to provide exceptional service at a competitive price and developing a relationship based on trust backed by knowledge values & skills.I highly recommend the ODaniels teamfor your car service and when considering your next purchase.

Kr
Review №64

I had hoped to do business with ODaniel and although they worked a great deal, I got a better one in Indy. Giving the higher rating because the only thing I had issues with was the final details of the deal.

Da
Review №65

Excellent experience and no hassle. Junior was professional in making the deal and Ryan was very helpful in getting great financing. This is the second vehicle our family has purchased and both times it was a great experience. I would recommend them to anyone looking for a good deal and honest people.

Tr
Review №66

THIS DEALERSHIP STANDS OUT FROM THE REST! NO FAKE SMILES OR LIES, THEY TREAT YOU RIGHT!My wife and I had stopped by the dealership on Memorial Day and looked at a few cars while the dealership was closed. We came back the next day and Sam greeted us. We told him about a couple of cars we were interested in and would like to test drive. He kindly rounded them up for us and while my wife and I test drove different cars he helped us entertain our 2 year old daughter. We decided on a used Mazda 6 they had their. Sam, along with Todd and Georges help, got us into the payment plan that our budget allowed. Sam was very nice and understanding to our needs, Todd was very fair and friendly, and George was extremely honest and easy to talk to (I had dealt with him previously last year when my younger brother bought a new Mazda 6 from the same dealer, he was very easy to deal with then as well). This was my second time dealing with this dealership, both great experiences, and I will be back in about 1-2 years when I look to purchase our next vehicle. Summary of our experience: Nice, honest, and very understanding group of people who actually work with you to meet your needs. I never felt pressured to buy nor was I treated like an idiot. They didnt try to sell us a car we didnt need and actually listened to us. All three guys treated us like we were family, which I sincerely appreciated. I will definitely be back again.

Ta
Review №67

Great experience!! Thank you Romario!

Ga
Review №68

It was a pleasure dealing with Russ, Nick, and Dan! I’ve been putting off getting a new car for roughly 3 years now but it was finally time to upgrade. Love my 2015 Patriot! They made the process enjoyable and simple. Thanks again, will definitely reccomend you guys to family and friends!

Ci
Review №69

Oil change and tire rotation done very quickly.Great job!

Do
Review №70

I just purchased a new Mazda CX-5 Grand Touring. This is only the second new car I have ever purchased! I have bought used cars - Mazdas - three (3), from my sales guy, Junior Hammond, and with support from a great dealership team working together. Every time, a great experience, from a greeting, to the delivery. I also have great experiences in the service department, and that team too.It is always a seamless experience, and a totally professional atmosphere - right through the follow-up calls to check back.

AP
Review №71

Upon browsing for a new car, Cassandra Swain was more than helpful! Her car knowledge and genuine concern for my wants and needs was impressive. I will be back, buying a car from her in the near future. Thank you!

tr
Review №72

I visited the dealership to look for a used car. The Sales employee Junior Hammond was very courteous, friendly, customer service oriented and his car facts was superb. I would highly recommend anybody to come here to purchase a car from junior. Junior’s experience in dealing with the public showed before during and after the car was purchase. This dealership should be very proud to have a salesman of this caliber. Their is no doubt that I will come back when looking for another car and will tell all the people I know where they can go to get excellent service. In this day and age is hard to find this kind of excellence! Keep up the great job!

Ta
Review №73

I got a good deal with a salesman that didnt treat me like a no one. Talk to me answering questions and didnt pressure me.

A
Review №74

If I could give this place no stars I would. I purchased a 2016 Explorer Sport in March and between March and May had it in the service department 4 separates times with them keeping it around 25 days for agreed repairs. After them saying originally a few days and it would be done. They would never resolve the issue so we kept having to come back. I live 1 1/2 away from the dealership so I spent 12 hours driving back and forth and put close to 500 miles on my vehicle. They did provide a car 3 out of the four times which was about the only thing they’ve done. I was told by sales manager Nick to call and he would get with his boss to see how the could make our time and depreciation of our vehicle right. 3 messages later still no response.We avoid large chain car dealerships for this very reason.. we purchased a brand new Toyota at our local dealership a few years ago which was who we should have went with, have no plans to ever return or refer anyone to this dealership!!!!!!

Ke
Review №75

Sam and Todd were both outstanding and knowledgeable. We will be repeat customers and I will recommend this dealership to family and friends. They made the buying process worry free from start to finish.

Ma
Review №76

This is a professional, knowledgeable, caring organization. They listened to my needs and small business budget, and they provided the perfect new car (Mazda CX5). The sales person even selected the color and interior, since those werent my main interests...and he did a beautiful job. The company also met my needs related to timing and payment options. From start to finish, this was a WOW experience!!!

Ky
Review №77

Never had a better car buying experience. Sam Moun was great to deal with. Personable, courteous and professional as were all the people i encountered. Everyone did their part by the numbers and all did a good job. Sam was my salesman from the beginning. He was there every time I stopped in and was willing to work with me when I wanted and let me look and shop on my own when I wanted. A few weeks after I bought my car I called Sam with questions and he was more than willing to help. Have had my Mazda 6 for a month now and it was a good buy

St
Review №78

The trade in experience was low pressure and hassle free. Matt & Nick listened to our needs and got us going again in no time. Within a couple days of driving off the lot, we had an issue with the car and between Matt, Nick and Tim, we were able to get that fixed. We were impressed with the staff there and would go back to them next time we want to buy/trade!

Ja
Review №79

Nick was fantastic to deal with and made everything very easy. I came from Southern Ohio, and would do it all again to deal with this dealership. Great pricing, great staff and extremely helpful with any questions you may have. Do not hesitate to deal with them.

Er
Review №80

I cannot recommend O’Daniel Mazda enough! This was my second experience dealing with Matt and he is the best. Truthfully this time he went over and beyond for me. Never once pressured me into something he knew I couldn’t afford. And I honestly feel like he did have my best interest at heart, which is uncommon in sales people usually. If you are looking for a great and easy experience buying a new car look no further than Matt at O’Daniel Mazda.

Da
Review №81

Courteous sales department goes over and above in helping you find a good used car. They are always looking out for your new to you car.

Hy
Review №82

The showroom was immaculate and very impressive! Junior seemed more like a friend than salesperson, he went out of his way to give us the knowledge we needed to make a good decision on the right vehicle for us and allowed us the time we needed to discuss and come to the logical conclusion for us. Each time I went in, he was there to greet me, he even came outside in the awful weather and after the purchase he took time to explain all of the cars features and went through them one by one. I would highly recommend Junior Hammond and the Mazda dealership in Fort Wayne to anyone I knew was interest in buying a new vehicle. I have no complaints and couldnt ask for a better experience!

Ja
Review №83

Ive had my 99 MX-5 serviced at this dealership since owning it the past 10 years. Have always been pleased with the service. I am a loyal Mazda owner and decided it was time to upgrade to the 2016 model. I worked with Junior Hammond on the sale and he was a pleasure to work with. Very polite, down to earth, and honest. I never felt pressured to buy. All my questions were answered and he spent a lot of time going over the car with me. After a fair amount of negotiation I decided to purchase. Very happy with my decision and I would highly recommend the dealership if you are considering purchasing a vehicle. ZOOM ZOOM.....!!!

Ja
Review №84

I couldnt have asked for a better salesman. Wade was upfront on the few items that would need attention after the purchase and was not pushy like a lot of salesman are. I will definitely have Wade help me in the future and will recommend him to friends and family.Thanks again Wade!Jason

La
Review №85

Our experience was awesome! I highly recommend Sam Moun. We didn’t feel any pressure. Already recommended to other potentional buyers. We will return for our next purchase. Nick the finance guy was awesome to worked hard to get us a great rate at no time were we ever made to feel pressured.

To
Review №86

Ross was very informative about the vehicles we were looking at. He answered all questions very quickly and friendly. Felt no pressure to purchase but we did! Fast and simple when life is usually not!

Be
Review №87

It had been a long time since I had purchased a new vehicle and wasnt certain what to expect. The moment my husband and I were on the lot, we sat in cars, looking them over, etc. and Junior Hammond inquired how he could be of help. Before test driving the MAZDA CX-5, Junior went over the features to get us acquainted with the SUV and then we were off to driving. After returning home and from test driving several other makes and models, we decided the next day on the Mazda. The one we liked, had sold, Junior let us know when another would be coming in. He was excellent in communicating and letting us know the status of the new vehicle arriving as well as, working with our schedules. Upon the completion of the sale, Junior thoroughly went over all the features with us and made sure I understood the set up so that I could customize and maneuver the features just as Junior had. Which I appreciated the follow-through, he gave and not just letting me have to thumb through the manual before I drove off the lot. Not pushy, listened and worked with our needs. Overall, it has been an excellent experience.

Ci
Review №88

I started my search for a vehicle on the internet. Matt picked up on the information and contacted me immediately. He followed though on all of my concerns and was very informative and found answers for all of my question. He walked me though the whole process of purchasing my car. I am very happy with the whole process,from the first time he called me to the day I drove my vehicle off the lot.He has even contacted me after the purchase, to make sure all was going good. He has assured me that he is still there to help me out,If I have any question or concerns on the Mazda 5,that I purchased. He was very understanding and very knowledgeable about what he was doing.He took me to George,for the financing of the vehicle and he,too,was very good to work with. Both men made my buying experience the best. I would recommend anyone looking for a vehicle to call them or contact them by e-mail.. E-mail messages were always answered in a timely manner. Great Place to do business,and both were great people to work with.

St
Review №89

Jaylon and Nick were very thorough in answering all my questions. Im comfortable with my purchase, would definitely return for future purchases, and would refer friends and family without reservation.

Ju
Review №90

The service department is always helpful.

Br
Review №91

Absolutely the best experience Ive had by far. Nick Whitworth is very efficient, friendly, honest and I would recommend him to anyone out there! I was in and out of his office within 55 minutes with my new car. Excellent work, very impressed!!

To
Review №92

I met with Matt Tillapaugh who was recommended by a coworker. Matt took a great deal of time to work with me while I was purchasing a used car. He was terrific, and I greatly appreciated his help. Everyone I worked with during the process was very friendly, professional, and helpful. I had a terrific experience, and will definitely talk to this team first the next time I need a car.

Ca
Review №93

I left a message for Heinrich Hilger and he contacted me in a timely manner. After we discussed what our family was looking for he emailed me a list of possible options to consider and then followed up to schedule a time to meet. Heinrich is very easy to talk to, and tries to give you all of the options that would meet your needs. Finding a good solid used vehicle can be very challenging, but we really appreciate how Heinrich works with us to make the process as easy as possible. Thanks also to the other team members who came along side to finalize things and complete the details of the sale.

C.
Review №94

I had been searching for a new vehicle for about two months when O’Daniel happened to have something that fit my tall frame. Jaylon has some of the best people skills I have ever experienced. He could sell me a rotten banana if he tried. He has a great personality and a real knack for helping people out. You can easily tell that he cares about his customers and finding something that fits their needs. I can’t wait to buy another car from him!

dj
Review №95

It was a very friendly and professional place of business. Dan was very helpful and very easy to talk to. It had a nice place with TV and refreshments for the kids to wait for us. I loved the experience. It was nice to know that there was somebody from my hometown working there.

Jo
Review №96

Junior Hammond delivered a company car for me at the ODaniel Mazda dealership about 4 years ago, I have been a pharma rep for 31 years and therefore have had many company car experiences. Usually its heres the keys and off you go! This time however was the 1st time that a salesperson took the time to demonstrate all the features of the car and even set up the blue tooth for me! ( I could never have figured it out)Junior Hammond has kept in contact with me for four years now so that when I wanted to buy a truck I knew I wanted to buy one through him! He found me the perfect truck for my new business and bucket list! He is truly the best example of service and coming from an old salesperson like me I think thats a pretty great compliment!

Ka
Review №97

I would never buy a car anywhere else. Nick was an amazing dealer and helped me every step of the way! He made sure I got the exact car I wanted for a really good price.

Me
Review №98

You know how it is, you walk into an average dealership and even if they notice you, you dont receive their undivided attention. ODaniel is different!!!! They actually want to sell you a car that fits what youre looking for and your budget. I found the service consistently excellent, from my salesman (Junior), the manager (Todd) and the finance person (Dan). No games, just straightforward, top-notch service.

Mo
Review №99

Never will i ever go back to this place i took my car in due to a light outage i told the guy its not the light bulb it may be due to wiring issue they charged me 130.00 just to tell me its a wiring issue never fixed it.

St
Review №100

Matt and the rest of the Mazda employees were very nice and helpful in the car buying process. They never pressured me into buying a car and wanted to make sure I was happy with my decision. Best dealership that I visited during my whole process of finding a car.

Information
51 Photos
100 Comments
4.6 Rating
  • Address:4200 Illinois Rd, Fort Wayne, IN 46804, United States
  • Site:https://www.odanielmazda.com/
  • Phone:+1 866-484-4432
Categories
  • Auto parts store
  • Used car dealer
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Car detailing service
  • Car service
  • Mazda dealer
  • Oil change service
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Buys used goods:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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