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PRESTIGE AUTO BODY
2207 NJ-4, Fort Lee, NJ 07024, United States
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PRESTIGE AUTO BODY
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Ju
Review №1

Tommy and crew did a spectacular job repairing my Mercedes Benz s550 fender and scraped bumper. The customer service is superb. They went above and beyond when fixing my car . They even fixed things that I didnt mention to them. Not to mention , they fixed my car faster them expected and gave me a ride home and picked me up free of charge. 100% recommend

Ju
Review №2

My treasured Volvo was damaged andKen and Paul assured me they wouldrestore it back like new.Their price was fair and it looks beautiful.I was very happy with Prestige!Thank you so much.

Pa
Review №3

Worked with Tommy, who was very friendly and transparent! Talked you through the entire process down to the type of paint and paint matching technique. Felt very comfortable bringing my 2017 BMW M4 and had no problem working with my insurance. Staff was also very kind, kept consistent communication and updates on when parts would arrive and what was going on with insurance. Not to mention that insurance companies are not always the easiest to deal with and understanding when working with higher end vehicles...Tommy has your back and is on your side in these situations. If you have a Luxury / Performance vehicle that needs to be done right, take it to Prestige Auto Body - Fort Lee. (DETAILED REVIEW BELOW / BEFORE & AFTER PHOTOS)***************************************I just purchased a 2017 BMW M4 with only around 15k miles and within 48 hours of it being parked it was backed into. Damaging the front bumper and passenger side headlight. Insurance wanted to take the vehicle to some partnered shop that I didnt feel very comfortable. I than called BMW dealership which to my surprise they just ship the bumper out to get painted and again was not very comfortable about their process and were not very accommodating either...At this point I scanned through google looking for Auto Bodys with experience / specialties in higher end vehicles. Couldnt find many convincing in NJ and or with consistent reviews. A lot of franchises seem to just be puppy mills for repaints as well. I than came across Prestige Auto Body in Fort Lee. Showcasing Bentleys, Porsches, Corvettes, Audis, Range Rovers, and more. I felt I found the one, made the call, setup time to come down and had the vehicle there within a week of the accident.The owner Tommy met with me, gave me a nice tour of the facility and there processes. Everything seemed very professional, done correct, and utilizing OEM or top of the line materials. He was very knowledgeable of all the high end car brands and knows how to get any vehicle looking new off the lot. The claim was through Progressive insurance which they worked with. Now my biggest compliment to the Prestige Auto Body team is there willingness and patience to make sure the insurance correctly quotes and understands the OEM parts needed for these types of vehicles. As I outlined above, Tommy is on your side in these situations which was my biggest appreciation. On top of that they had a rental ready for us. We were picked up at the shop and brought 5 min down the road to enterprise. Again insurance giving us issues on the type of rental...enterprise was on our side and very friendly staff. We got in a 2020 BMW 530i which was great. Wanted to highlight this as this is a nice benefit to have these specific locations working together. Just a really friendly experience, better than my BMW dealership.The car took around 2 weeks to get done because of the delays with insurance so still very quick! Even with the inconveniences that Prestige had to deal with. Picked up the vehicle yesterday and as Tommy said, would look better than when I bought it. He was right! Paint match was spot on, headlight looked great, seams were all even on both sides of the bumper. Very happy with the entire experience and all my auto body issues and modifications will be done here! Thanks again Tommy and the Prestige team!

Li
Review №4

The name speaks for itself. Outstanding service and quality work. Tommy was so warm and welcoming from the start. This will definately be my go to place for any auto body work I need. I would definately recommend this place to any and everyone I know. Not to mention my car looks brand new again! Amazing place and lovely staff!!!! If I could give them a 100 stars I would. 1000% satisfied.

Ji
Review №5

The car came out looking new! The owner is perfectionist

It
Review №6

My vehicle was rear ended and needed some work and some parts replaced. They took the time to explain the process and were very helpful. I needed my truck as soon as possible and they worked with me to make that happen. I highly recommend them! Very professional and great communication.

RA
Review №7

Nice work and cleaned and buffed car to make it look new. Check out the song Lost by Kayla Lee. She was there having her car worked on

An
Review №8

I am so happy I brought my car here for repairs due to a car accident. My car looks absolutely brand new and they did a terrific paint job. If you’re looking for a repair shop I wouldn’t go anywhere else. Thank you so much Tommy and everyone who made my car look so great! You guys are the best!

An
Review №9

Tommy and team were professionals, got the work done in a fair amount of time and the car looks FANTASTIC. recommend

Fa
Review №10

Honestly the best auto body shop I’ve come in contact with! First I spoke to Tommy who is honestly highly knowledgeable in the repair field and then this service was above my expectation. Once again thanks guys for the excellent job on my vehicle highly recommend.

Ka
Review №11

As a rule, I do not write reviews. In today’s climate, it is most unusual to come across a shop that shows respect and honesty to their customers. Prestige is one! Their work is completed in the best possible time with excellent results. I highly recommend Prestige Auto Body for their first-rate work and Tommy and John for their friendly, knowledgeable attitude. #CX Ford

Ma
Review №12

I brought our car in after we’d been side swiped in the city. It wasn’t a big job but an important enough job that we wanted to get it fixed. John and his staff were amazing. They dropped me off by the bridge and we’re even willing to drive me into the city if I’d wanted. The work was excellent but truly the best part was that John promised me the car by the following Monday and Tuesday n Saturday he called to tell me it was ready. In my experiences with garages, especially body shops, this is never the case. It always takes longer than they say which inconveniences the clients. They were so attentive to this. It was deeply appreciated.

Ta
Review №13

Amazing auto body shop. I worked with John and had a fantastic experience. Excellent communication, great service, and an incredible job done on my car! Will definitely be coming back here if I need work done again.

Ju
Review №14

This body shop is very reliable professional work, Tommy is very friendly offered me ride home too

Al
Review №15

I have used Prestige Auto Body for 14 years with 5 different cars. Their workmanship and customer service is excellent. Tommy the owner is a perfectionist and always wants 100% customer satisfaction. The entire staff works with you for a great experience. They just completed my Jeep Grand Cherokee and it looks like new. Paint and fit are perfect. I highly recommend them!

Ja
Review №16

Seriously the best bodyshop in NJ, fantastic work, great people, Tommy and John they worked on my cars and always the same result is PERFECTION!! if you have a new car old car high end car and you love it, this is the place to repair it!!!! TY guys your truly the best in the business!!!! 💪💯

Ro
Review №17

Great body shop. Definitely recommend. Go see Tommy!

Ro
Review №18

Prestige Auto Body went above & beyond for our Porsche Macan. From estimate to body repair completion, everything was done professionally and its smooth, courteous and thorough. Owner Tom genuinely cares about his customers and their satisfaction. Very honest and no sugar coating. For any high-end, highest quality body repair, we strongly recommend this auto body shop. We truly thank John and Tom for excellent services.

Ru
Review №19

I have known this shop for over 2 decades and while I am fortunate enough to have only needed their services a handful of times over this period I cannot imagine using anyone else for repair/bodywork. Their work is excellent and they do everything in their power to accommodate your schedule. If anything they under promise and then over deliver, not the other way around as you read about some other places. The owner and all employees are top notch. You will not be disappointed giving them your business!!

Ch
Review №20

Excellent service, craftsmanship and reasonable prices

To
Review №21

Brought in 15 Outback with a fender damage. Tommy, John and his team did an outstanding job. Impeccable attention to detail - they even fixed some minor details around the car not related to original damage. Car was returned to me detailed and clean inside and out. Highly recommend! The whole experience was outstanding! Tommy (the owner) even took me on the tour of their paint facility - he is really proud of all the work they put into the new state of the art systems. The room, equipment and supplies are top notch and sparkling clean! This is not your ordinary dirty neighborhood body shop cave.

Da
Review №22

They were super professional and very welcoming. They way they treat is like they have known you for years and their work is exceptional. I was rear ended by a small commercial truck and they looked at it and told me they can fix it and get it back to me in three weeks no problem. Two weeks later they call me and tell me my car is ready to pick up. When I saw my car I almost jumped for joy because of how beautiful it looked. It legitimately looked better then when I first got the car and it was practically brand new when i got it and they even took care of some unrelated scoffs and scratches on one of my back doors free of charge. I honestly love this place and God forbid if anything happens to my car again I’m definitely coming back here to fix it.

Jo
Review №23

Prestige Auto Body is the only place I will take my car for body work. My neighbor hit my car while it was parked and the door needed to be replaced. I took the car to Prestige. When I got there, the car rental people were waiting to take me to get the loaner. Charlie at Prestige took care of the accommodations. My car was completed in 4 days. What beautiful work they did!I had another incident where my car was parked in a supermarket parking lot and someone backed into it and damaged my bumper. My trunk door couldnt even open. I brought it to Charlie to take a look and he was able to adjust and smooth out the bumper so the trunk door could open. It doesnt even look like any damage was done, but I am still going to get the bumper replaced and Prestige is the only place I will have the work done.Thank you Charlie! You are the best!

St
Review №24

Great work, honest and your car comes out like new. Thank you

Mr
Review №25

Great work and people. They fixed my car and you cant even tell body work was done. They got it done in a week when the insurance said it will probably take two weeks. I am very happy and will go back if I ever need body work done.

Cy
Review №26

My experience at Prestige Auto Body was amazing. I just purchased a brand new Camry and when I got hit I was very upset. Charlie walked me through the entire process of the repair and made sure it got done right and was as good as new. He even helped me deal with the insurance company and car rental.When I picked up my car on the day Charlie said it would be done, it looked brand new!! There was no dent and the car was spotless!! It was cleaned inside and out!!Prestige Auto Body does fabulous work; they are friendly, helpful and very informative. They do great quality work and they care about their customers. Getting into an accident can be a very frustrating thing, and it’s nice to work with people that understand. I recommend them to everyone that I know that needs even the smallest to the largest repairs. Thanks again !!!!

ni
Review №27

Let me start off by saying that they did a unbelievable job with fixing my car. They did fantastic work and got it done within a reasonable time frame. Workers were respectful and made sure you left understanding what was being done step by step with your cars process. From doing the absolute smallest to biggest projects Prestige knows how to get the project done with their best ability. Overall I will always go to Prestige Auto Body and recommend this shop for everyone.

Vi
Review №28

I seldom write a review, UNLESS the service is exceptional. Prestige Auto Body are consummate professionals that not only do amazing body work but are incredible at customer service as well. Everyone I met in the shop was great and friendly from the moment I first arrived. Unfortunately this is one of those times I cant say that Im hoping to see them again soon since that would mean I was involved in a collision, yet if ever do I know where to go and be in good hands. Thank you guys...!

Sc
Review №29

I could not be any happier with my experience and the job Prestige did. The work they did to my Truck was great, and the staff was all very friendly throughout the whole process. On top of it all they finished the work earlier than original estimate. The time and quality that was put into my truck was amazing, i was actually shocked that it came out looking the way it did, once i got my car back they even had it washed and cleaned for me. From customer service to honesty and friendliness prestige auto body is amazing.

sh
Review №30

I brought my car in last week for repair. Jani, John & Tommy made the process so easy. No long appointments, no hassles and not tons of paperwork to fill out. The car was ready earlier than anticipated and great work. They also have a good relationship with Enterprise which is close by and was also seamless. I highly recommend the place!!

Jo
Review №31

Thank you Tom and Charlie from Prestige Auto body. Your attention to detail ensuring that my 2009 Toyota Tundra be nothing less than showroom quality. “White Glove” treatment all of the way, including you calling the rental company on my behalf to make sure they had a rental for me. Your staff was courteous and professional. I would recommend your body shop to my friends and family.

Al
Review №32

I had recently bought my 2018 Jeep Grand Cherokee and wanted to make a few additions to it. The vision of the owner, Tommy, and his team made it come out greater than I had expected. They are friendly, knowledgeable, and precise in the work that they do and have quickly become the go-to Auto Body for myself, friends, and family for vehicle upgrades or repairs.

Er
Review №33

The entire staff is so helpful and helped make my car look brand spankin new. Special shout out to Tommy & John for being so hospitable and helpful. I needed to rent a car and John even drove me up to the rental car office so I didn’t have to Uber. Extremely helpful and efficient. 10/10 would recommend to everyone. So very satisfied!!!

Ju
Review №34

After my three month old Mercedes was hit in a parking lot damaging both passenger doors and wheels, I went to Prestige in Fort Lee to have it repaired. The owner, Tommy, and the staff offered outstanding service. Tommy immediately called Enterprise to get me a loaner car. He took my car in, leaving me without stress. My vehicle was repaired and returned to me in about ten days, and looks as if it is straight out of the showroom. The entire Prestige staff is courteous, friendly, professional and efficient. I highly recommend Prestige Auto Body.....GREAT ESTABLISHMENT!

J
Review №35

I didnt think they made service shops like this anymore, but im glad i found them! prestige is professional, knowledgable, kind, confident and efficient. They literally handled EVERYTHING but filing the claim (and i did that thru the insurance app)! the quality of the work is OUTSTANDING, the shop is modern & clean, and from the expensive cars on the lot, its clear they know what they are doing! There was a subsequent repair needed(unrelated to their work) that couldnt have been found during initial repair. they even took care of contacting the insurance company AGAIN for those subsequent repairs (no paperwork or phone calls to insurance)! Accidents are stressful enough, so having Prestige on your side, makes it a lot easier to deal with. Dont hesitate to visit them when in need of auto body work,

ga
Review №36

Just picked up my baby from Prestige auto body and my car came out perfect! I was recommended to come here and was not disappointed! Highly recommend this place!

Wa
Review №37

The BEST Autobody Shop in Northern NJ. I’ve had 4 cars in my lifetime and have brought all 4 to Prestige for service. Extremely Professional, Responsive and Reliable. If I could give them 💯 STARS ⭐️ I would!

Fr
Review №38

Charlie and Tommy did a great job on my BMW and I would definitely go back there again. I didnt have a problem and they had my car washed and detailed. They had my car ready in just the right amount of time.

An
Review №39

Excellent, just absolutely amazing work. I fully customized my bmw 328i with a custom paint job. things i though that could never be done, they did it. amazing customer service, and very respectful workers. usually at other auto body shops its just the owner bringing out the car and saying here you go and its done. This auto body shop the owner , painter and the body work men came out and made sure I was happy with the car. I will never go anywhere else except for here. 5 OUT OF 5. Their arent enough stars to rate it to be honest.

St
Review №40

One of the best in the area. No BS, just honest appraisals and clean, good work.

Pa
Review №41

A friend of mine referred Prestige to me so i Brought My bimmer in too install some stuff i ordered online and these guys quoted me less than anyone around, got it done in just a day and even cleaned my car inside and out! Thank you Tommy! I would send anyone one here if they want good quality work done in just the right time.

Ch
Review №42

Just got my car back (someone had side swiped it) looks good as new! Great service fair pricing and was completed in a timely fashion. Thanks John and Tom!

Ni
Review №43

Got my car repaired recently after a small fender bender i thought why not try this place out it had some good reviews and the facility looked great. I definitely will be going back when in need and would recommend this place to any of you for the future.

Ky
Review №44

Scammers!! Where is 0 star option because 1 star is even too much for them to deserve. I mean WTF!! They keep your car for over a month on purpose so they can rack up storage fees. Their actual body work is terrible. When my car was finally finished after over one month in their shop, it overheated on the way to my house and had to be taken back and fixed for another week. When I got it back my wheel alignment was totally off and I was leaking coolant. I brought it to another body shop where I was told they just did a total rush job and all of the hoses were loose. Had to pay someone else to fix their work. I asked them to do me a favor since they had my car for over a month and just fix some nicks I had on my back bumper while they were painting my front bumper. Got my car back and they didnt touch my back bumper (when questioned, they said they did their best??!!) but had the nerve to to affix a license plate holder bearing their name to my rear license plate when I was in a front end collision and nothing needed to be touched on the back of my car. When I makes numerous call to them to complain, they decided to avoid my phone call. VERY FISHY. CONSUMER BEWARE. DO NOT GO TO THIS PLACE. I STRONGLY WARN YOU

Bh
Review №45

Great work and phenomenal customer service. Would recommend Tommy and John anytime.

Ge
Review №46

Great job done in a timely matter. Wonderful people to work with. I wouldn’t go anywhere else again!!

Pa
Review №47

I took my Audi in for some minor repair and I was treated like a VIP even though this was my first time here. The guys here are great and I highly recommend them.

Ja
Review №48

Being a women and going around to auto places i often get the run around or get blown off however with prestige auto it was completly opposite!! Not only is the owner very nice and informative but so are all the workers. After my repair was done Tommy even walked me into their shop and showed me exactly what was repaired and how it was done. I would deffinilty be going back

PB
Review №49

Super nice an 100% quailty, they have fixed two of my SUV and my Benz is in right now for much needed body work after I was backed into in a parking lot

St
Review №50

Dishonest and overpriced. The owner (Tommy) will claim anything to get you into the shop, but in the end will not deliver. A minor job took a week to complete, despite promising to finish in 3 days - costing double in car rental; promised to fix other small dents and scratches for the same price - and didnt even touch them; the quality of the work was far from perfect - leaving a noticeable rough/inconsistent pattern along the edge of the fixed element; accused me of picking the car up late, even though I had called almost everyday to check on progress and was patient with delays. A significant portion of their business appears to be fluff - just a presentable image. What happens behind the scenes, as it turned out, is not better than your typical body shop with somewhat experienced manual labor. This job cost almost $2000, while realistically (from experience) it should have been closer to $1000, and only if it came out perfect. Considering I was new to this area, and read a few good reviews, I thought it was worth the quality - definitely not. For anyone who decides to try them, just make sure you get everything in writing, with clear and specific language, along with clauses to cover delays and deviation from agreement, and photograph everything. Otherwise, theyre not worth the headache.

Do
Review №51

Tommy and Charlie did a beautiful job on my car. They did it on time , while making me feel very taken care of.I will be a customer for life.

Ar
Review №52

So i brought my car (Mercedes C350 4matic Coupe) and it got a little banged up. Long story short, i had asked around from friends and colleagues of mine, that Prestige Auto Body was a 5 star shop. Im proud to say that my friends and colleagues were correct! Great staff, clean shop, and real attention to detail. I would definitely recommend this autobody shop to anyone who wants there car back to the original condition. Thanks guys!

St
Review №53

Terrible job on my Porsche 911. Alignment came out all bad. When I went to pick up the car which was delayed more than 2 weeks, front trunk was flooded with water they use to clean car. The owner was a nasty guy through out whole ordeal. Very bad experience.* they are not affiliated with Prestige Mercedes Benz.

PL
Review №54

Very Accomodating - Excellent Body Work - Customer Service Friendly

De
Review №55

I just returned from the Vintage BMW Show at Saratoga where people stood in complete amazement that my car is 20 years old. It looked so close to new that several people asked me if BMW started making that model again. Those oohs and ahhhs can largely be credited to Prestige Auto Body and Charlie Marra, who have always taken great care of my car and prepped it for the show with body work, painting, detailing, etc etc. They left no stone unturned and it showed.. Charlie promised me it would look like new....and it did!! A work of automotive art...as one spectator described it.

AN
Review №56

My Voodoo Blue Scion took a bad hit last month. Friend of mine recommended Prestige Auto Body for the job, was reluctant due to the fact that a year ago another body shop had sprayed my baby........Get this!!!!!!! Baby Blue!!!!. Theres Blue, Baby Blue, Crazy Blue, Electric Blue, and then there is Voodoo Blue which has freakin depth the kind of Blue that makes my Black & White days colorful...know what I mean? Expressed my concerns to the guys down there about getting the color right. They laughed in my face and I thought great!! when it rain it pours!!! They said you keep on singing buddy (Im a SInger) and well do what we do!!!! Handed over the keys put my head down and left. Came back a few days later to pick up my car and literally wet my pants!!!!!! The color was amazing forget about it!!! I have renewed faith in people I know it sounds stupid but thats how I felt then and thats how I feel now 3 weeks later !!!!! They again laughed in my face but this time I got a pat on the back when they handed my keys back to me....Wow!!! What a Prestigious gift !!! Thank you Thank you!!! Prestige Auto Body freakin rocks!!!

Lo
Review №57

Great service, friendly staff

Mi
Review №58

First class body shop

LI
Review №59

Please do not take you car to this man. My rating is a negative 10. Lies after lies after lies. I dont know how he is still running a business.

al
Review №60

The worst ownerThe worst job

Information
35 Photos
60 Comments
4.6 Rating
  • Address:2207 NJ-4, Fort Lee, NJ 07024, United States
  • Site:http://www.prestigeautobodynj.com/
  • Phone:+1 201-944-0101
Categories
  • Auto body shop
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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