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Florida Hearing Matters
4800 NE 20th Terrace Suite 301C, Fort Lauderdale, FL 33308, United States
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Florida Hearing Matters
Comments
Ba
Review №1

Well the office is nice and clean it didn’t take me long to get to see the doctor and what she started it didn’t take long to do the procedure and then she explained everything to me which

He
Review №2

I am a new client of Hearing Matters, and my experience with Hearing Matter has been superb. The employees are very courteous and very professional.I Will recommend Hearing Matters to anyone needing hearing aide service.HG

El
Review №3

Dr. Rossetti reprogrammed my hearing aids recently and gave me a new masking program for my tinnitus. She recommended a “shaping” White noise that I find is working very well for me. It’s always a pleasure to come to this office and I highly recommend Hearing Matters 👍

Li
Review №4

I had an appointment with Dr. Rossetti yesterday and was very pleased. The office was extremely clean. Dana at the front desk was professional and polite. My hearing tests went well and the Dr. was going to get the test results back to my Ear, Nose, Throat Dr. yesterday afternoon. Overall I was very impressed with this Dr. and her practice.

Ke
Review №5

Fantastic ear cleaning job. Super friendly, timely staff...

Da
Review №6

My visit was as nice as a trip to the Doctor could be. Dr. Rossetti diagnosed the problem with my hearing aid and had me fixed up and out the door in no time. Thanks Dr. Rossetti !

ro
Review №7

First appt. with a Hearing Doctor. Office is very convenient to myapartment and I will have a return visit next week. All Good.

Pe
Review №8

Great place for all hearing problems you have. I had there great experience for checking my hearing and adjusting my hearing aids. All employees there are very nice and attentive, kind and they will help you. Im very happy patient. Thank youDoc. Rossetti and your team. Peter Miroslaw.

Th
Review №9

I could not have had a better experience with Dr. Valerie Rossetti. She is competent, kind and has been wonderfully accommodating. She recommended and fitted me with a first class pair of hearing aids. When I experience difficulty with its blue tooth connection, she eventually had another pair provided. The problem solved and I could not be more satisfied with the current set or the service she provided. Ive referred two colleagues to her and both shared with me that they are equally pleased. I could not recommend Dr. Rossetti more strongly.Dr. William Leone

So
Review №10

Great place, Pleasant staff. No long wait times.

Di
Review №11

One of my moms hearing aids was in need of repair. The place we usually go to was closed without any information as to when they were opening. I found Florida Hearing Matters online and they were fantastic! Great customer service. Told us exactly what to expect:cost of repair and turnaround time. They were a pleasure to do business with and I will be going to them for future appointments. Thank you for helping us when we needed you the most!

Da
Review №12

Professional, efficient and friendly..Good experience.

Re
Review №13

This is the only other place I’ve been besides my audiologist back home in Chicago and wow! Dr. Rossetti was incredibly warm, calming, gentle, and efficient. She communicated with me through the ear cleaning, and picked up on my cues any time I felt a bit nervous. This was my best experience yet with a cleaning, I can hear properly again, my tinnitus is gone, and my ears don’t ache anymore. Anytime I’m in Fort Lauderdale I will book an appointment here.

No
Review №14

Dr. Rossetti and Dr. Lanza are caring professionals. Helpful and patient insuring quality care and always available. Visits to this office are always a pleasant experience.

Ma
Review №15

I had a great experience with Dr. Rossetti.Her office is Extremely well run. I would highly recommend her as a great audiologist.

Ch
Review №16

Trusted and reliable hearing provider. Excellent service and well run practice. I highly recommend them.

St
Review №17

A friend from overseas needed a new Hearing Aid within a limited time frame. Valerie was very efficient, professional and helpful in ordering and setting up the new hearing aids, and everyone was satisfied in the end. Wonderful service.

Al
Review №18

If any one living in Broward County, Palm Beach County or Miami Dade County and needs hearing aids this is the only place to go. Price cannot be beaten and customer service is Great

Ko
Review №19

Dr. Rossetti is caring and understanding. Her commitment to her patients hearing health shows in the way she interacts with them.

Jo
Review №20

After many years of struggling with hearing aids provided by a large national brand I finally found the best of the best. These two professionals know their product and they deliver. Caring, compassionate and skilled. Blue tooth tv experience is a quantum leap in clarity of sound. From managing social experiences with loud backgrounds to adjusting to low talkers the new devices work better than any I have used in 15 years.

De
Review №21

Dr. Rosetti is the BEST! She is so nice, and so knowledgeable about hearing aids. Shes patient - she just wants whats best for you. She helped me through the insurance paperwork maze and in two weeks, I had great hearing aids at an affordable price. I wouldnt go anywhere else for my Hearing Matters!!! I am so happy with my new hearing aids - thanks Dr. Rosetti!!!

Ca
Review №22

Valerie is kind and honest. She explained everything to me so that I could understand exactly what she was testing and what the results were. The office was very nice and professional also. I highly recommend Florida Hearing Matters for all your audiology needs.

Bi
Review №23

Valerie was very helpful and professional, and quickly helped me verify the programming of my aids. She showed me several features that are available on the Phonak app on my phone.

Li
Review №24

Dr. Rossetti from Florida Hearing Matters is a wonderful doctor. She takes her time explaining your options, along with wonderful testing. She has been courteous and very helpful. I highly recommend her for your hearing needs. If you need to see an audiologist, Dr. Rossetti is the one.

Sc
Review №25

They did a fine job performing hearing test and removing excess wax from ear.

Ed
Review №26

Hearing aids and recharging station works well, Blue tooth does not work, very disappointed. Might have to return Hearing Aids , blue tooth very important.

St
Review №27

Very competent and understanding care. Questions responded to in a caring way. Nice office with parking. I have never had an issue getting an appointment when needed.

Wa
Review №28

If you need an audiologist, I highly recommend Dr. Rosetti at FL Hearing Matters. She is very professional; she knows her craft; and has the latest technology when it comes to testing and hearing aides.

ri
Review №29

Dr Rossetti was patient , clear, and direct. She allowed me to try different hearing aids before purchase. She also has available loaner hearing aids for you if yours are being worked on which I think is fabulous.I enjoyed working with her and admired how determined she was to resolve my hearing issues. That being said I highly recommend her.

Jo
Review №30

Florida Hearing Matters has provided excellent care for the last 3 years.

Ma
Review №31

There are no words to express how grateful we are to have our Mom under Dr. Rossetti’s care. The Doctor is is not only professional and knowledgeable generous of spirit , patient and genuinely caring, she continues to work tirelessly, ensuring Mom can stay engaged and stay connected despite her many physical and cognitive challenges. Dr. Rossetti has our our sincerest appreciation and highest recommendation !!

Su
Review №32

Florida Hearing Matters on Saint Lucie West is a great place to go to get help with all of your hearing issues. They work with dealers of hearing aids you can get a free exam; they help with familiarizing you with all of the technology that is now available (not always such an easy task!) ; they help with any hearing aid problems. No pressure. Nice to work with! Try them out!

Ja
Review №33

I have had wonderful experiences every time I have had an appointment. Both audiologists are very helpful in adjusting the hearing aids to my needs. I could not be happier.

Ch
Review №34

Great care by Dr. Rossetti.....she has been relentless in tuning my devices to help me hear better.Update...the new hearing aids have been great. Dr. Rossetti truly cares about how I am doing....not just about selling equipment.

AI
Review №35

Very thorough, careful, and helpful center, staffed by honest, straightforward, and respectful staff. I recommend them highly.

An
Review №36

Doctor Rossetti is amazing, she is very helpful and assists you with anything you need. I bought my moms hearing aids there and i had the best experience ever.Thank you Dr. Rossetti.

Gi
Review №37

Dr. Rosetti is thorough in her examinations, does not rush, and listens closely to your comments.

Sa
Review №38

Dr. Rossetti is great! I highly recommend her for all your hearing needs. She is very good at explaining all of the details and is diligent at getting the perfect settings on your hearing aids.

Da
Review №39

They are very attentive and helpful. They patiently evaluated my old aids and recommended a new product at a reduced cost and superior ability that can be adjusted over the phone when I am in Michigan for the summer. Both Doctors are excellent

Mi
Review №40

I found FHM when I was looking for a more competitive price than the one I was offered by the place I used to go for my hearing needs. FHM was very responsive to my questions and offered a far better price. Cost isnt everything when it comes to your hearing but it was enough for me to go for a free consultation. I am very glad I did.. Valerie the audiologist turned out to be a very knowledgeable caring professional. She tested my hearing and fitted me with new hearing aids. I have been very pleased with both the devices and her professional audiologist service.!

Be
Review №41

I appreciated Dr. Rosettis kind and sensitive approach during our session. She is very professional and communicates well. A fine addition to the office!

GE
Review №42

FLORIDA HEARING ARE VERY EFFICIENT, FRIENDLY AND PROFESSIONAL.I WOULD RECOMMEND THEM TO ANYONE.

Ja
Review №43

Dr. Lanza was thorough, friendly and caring. Place is professional and appears well run. Appears clean and modern. I had two things done. Custom molds for earplugs and hearing test. Dr. Lanza said my hearing was normal and I needed no assistance. She showed a graph of the results and reviewed with me after the test results printed. I did not have to wait at all as my appointment started on time. After each appointment they send a link via email asking for a review on google or Facebook. They are confident that they are serving patients ethically and competently. I agree they are.

Gl
Review №44

Excellent service. Thorough knowledge of the products available and the are readily available for any adjustments. I would highly recommend Hearing Matters.

Ma
Review №45

Great professional testing and feedback experienced at this organization. Timely and expedient services rendered.

Ke
Review №46

Love it, the doctors are very helpful n caring couldnt ask for more

Ha
Review №47

Dr. Rosetti is professional and attentive to her patients needs; Im still adjusting and shes following up regularly.

St
Review №48

I would not go anywhere else Great Doctor,Great Service and very understanding and compassionate.

Ju
Review №49

Dr. Rosetti is MOST COMPSIONATE and a TRUE Professional in every sense of the word! She has cared for my 89 year old Mothers Hearing issues and Hearing Aids and has always been so successful in resolving all problems while being caring, and always exceeding our expectations! She always is showing extraordinary PATIENCE with her patients! :) No Better Professional to trust your hearing care to in Florida!THANK YOU Dr. Rosetti! :)

El
Review №50

I first met Dr Valerie Rosetti at Florida Hearing Matters a few years ago when my Phonak hearing aids needed a repair. Anyone else would have shipped them away for an unbearable 2-3 weeks and charged $$$$$. Not Valerie! She is a professional audiologist as well as knowledgeable on small repairs. She fixed my aid for free!! Since then I have worked with her to adjust my aids and now need a brand new set. Anyone considering hearing aids MUST use an audiologist and I recommend that you use Dr Rosetti. You will not find any better in the area!

Da
Review №51

Owner has a misplaced air of superiority and speaks to customers condescendingly as though she is smarter and more important. She operates with bear-bones equipment in an office the size of a large closet. Terrible experience.

Ro
Review №52

Great audiologist. Knew exactly how to program my new hearing aids.

mi
Review №53

Excellent care, understands the needs, great service, no waiting timeVery satisfied

El
Review №54

Dr. Rosetti is exceptional in her knowledge, kindness, and compassion. She helped my brother when he had a stroke and it was a game-changer for him.

Al
Review №55

If you have a hearing problem..this the Place to go.Professional

Ra
Review №56

Great doctors and staff.

Am
Review №57

Great professionals and team!

Da
Review №58

One of my worst business experiences ever.

Ba
Review №59

Professionals who know what they are doing!

Jo
Review №60

This doctor is amazing

Ja
Review №61

I bought my headphones in Cali, Colombia, very service, the right side did not work when calling, they check my headphones, I am still under guarantee, they want to charge me around US $ 100, so what is the guarantee of a cost of US $ 5,000

Information
29 Photos
61 Comments
4.8 Rating
  • Address:4800 NE 20th Terrace Suite 301C, Fort Lauderdale, FL 33308, United States
  • Site:https://www.floridahearingmatters.com/
  • Phone:+1 954-884-8796
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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