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USJunkCars.com
2901 Stirling Rd, Fort Lauderdale, FL 33312, United States
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USJunkCars.com
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Jo
Review №1

I had to get rid of my 2004 Dodge Durango, and called US Junk Cars. I received a great price quote from the representative on the phone, which was then promptly followed up by a call from a local rep who scheduled a pickup date (within a week from my initial call).My car was picked up when they said it would be, I received the payment on the spot (the exact price that was initially quoted), and the tow away service was free!I highly recommend US Junk Cars for any vehicle owner who wants to receive a prompt, fair price for their old vehicle, as well as a quick, free pickup date.A big thank you for everyone involved in this great service provider!

Sh
Review №2

Awesome, awesome . Picked up my car with no fee. Respectful & professional employees. Driving all the way from Annapolis to pick my car up on eastern shore Maryland within days . Best cash offer for my car around . Exactly on time , easy , fast service and cash money in hand. Car gone in minutes . Could not ask for a better company to take my car. Would recommend to anyone. And have recommended.

Da
Review №3

Painless experience. Everyone I talked to was pleasant from start to finish. This company gave me the most applicable offer for my running car, and there were no fees deducted for pick up. Appreciate the good business. Would definitely refer

Na
Review №4

From the beginning they were efficient and professional. The price they quoted me was more than fair. They were flexible with timing. Brian was great to work with.

Ro
Review №5

They responded to my inquiry in less than an hour. The contact person was very professional and efficient. The quote given was what I received. Someone was here to pick up the vehicle in a couple of hours. Very satisfied with the selling of my vehicle.

Ja
Review №6

These guys popped up thru our search. called and their quote was good for us! Great communication the day of pickup and even came earlier than expected to remove my daughters wrecked car. I hope I dont need to use them again but definitely would recommend them to everyone

Ed
Review №7

Very happy with my pickup today. The guys towed my Jeep in exchange for the amount promised when speaking to their dispatch, and the transaction was fast. In and out! Appreciate your services.

Ja
Review №8

They came through with no complications my car was picked up and I went about my business. smooth company

Me
Review №9

I called US Junk Cars to pick up my old Ford Explorer taking up space in my garage. I called on Monday, took picture of my title foe verification and forwarded it to them, and they came at no charge to me and got my vehicle out of my garage and paid me cash 💵 on the spot. The driver was friendly and helpful and the customer service agents were kind and efficient. I highly recommend this service!

Bo
Review №10

I recently had 2 non-running cars picked up and the process could not have been easier! I received a reasonable amount for the cars and the deal was quick and painless. I would recommend them to anyone!!

Li
Review №11

Had a 2003 vehicle that still ran but was well past its prime and needed to go. Contacted US Junk Cars by phone. The company took vehicle details, offered a price and arranged for a nearby wrecking yard to pick up the vehicle. The wrecking yard called, set appointment, was on time and gave me a check (of course after checking I had clear title) and drove my old vehicle away. Highly recommend this service. Could not have gone any better.

Le
Review №12

Would happily refer y’all, and use your services again if need be. You all were especially helpful in explaining the entire process and I felt more than comfortable when the tow truck company arrived to pick up my cars. Everything was set up after one quick phone convo. My cars were picked up today and I was paid for both. Seamless transaction.

CE
Review №13

Saw the ad, sent an email. Got back to me within the hour and car was pick up a few days later. Cash in hand. No gimmicks, no issues.

La
Review №14

Fast and very professional team. Got in a wreck a few weeks ago and needed my car moved out of a garage. Called in for a quote and was offered the most for my non running Nissan. It was picked up and paidfor by a pair of really nice guys.

Ro
Review №15

I had a very good experience with this company from beginning to end. I started off alittle overwhelmed with trying to figure out what I going to do with my car. They made the process easy from buying the car to picking it up. Was no question asked and the guy came got some information....paid me and loaded it up. I would recommend this business to anyone just on making the process easy.

Gr
Review №16

Dispatch was professional and patience in getting my information to make sure all was accurate. The driver handled the paperwork quickly, and got my truck out of the yard in no time. Great experience, and super appreciative to have received payment for such an old car plus the pick up was free!

Ri
Review №17

I had a car that I was going to fix up and never got the time. It came to the point I had to get rid of it and time was of the essence. I called USJunkCars and within 24 hours they were there and handed me 300.00 and towed it away. Now that may not seem like a lot but when you need someone to come and get the car and they pay you to take it too, that was impressive. The driver was very professional and represented his company well. I would definitely recommend this company. 100% Satisfied with their customer service from start to finish.

Al
Review №18

Glad to have chosen your services! All vehicles in our lot were picked up today and I was able to receive money for each one plus there was no charge for the tow. Very happy with my experience

Sa
Review №19

Such a lovely company to work with. The guys were thorough with everything from getting me the best price on both my cars to arriving on time with payment ready 😊 Glad to have done business with you all!

Je
Review №20

Man I talked to on the phone was helpful and the process was generally much more efficient than I expected. My offer and scheduling were given over the phone within a reasonable timeframe. Plus I received a text msg the day before confirming my pickup time. For sure would refer you guys to family and friends. Definitely satisfied

Am
Review №21

Offered a great price for my totalled car, made plans to pick it up and sent a kind gentleman to tow it away for free. I went with USJunkCars because they were the first service to connect me to a human being.

De
Review №22

It was my 2nd time using them. It’s the most simple process ever. Everyone is super nice from the girl who Took the call to the super friendly tow truck guys. I would highly recommend them and will use them again when it’s time for our cars to go to car heaven.

Do
Review №23

My experience with us junk cars was good the young lady I talk to on the phone was very helpful and polite ,and when they came for the car everything went smoothly no problems very good people to do business with.

Jo
Review №24

Excellent experience. The staff were very nice and professional. Easy process and quick response time. Highly recommended.

Ke
Review №25

Wonderful experience from beginning to end! Professional and trustworthy!

re
Review №26

Medina was very friendly and professional. She sent me a confirmation and within 24 hours my car was picked up .no hassle cash is in.my pocket. Thank you..

Ma
Review №27

I never had to get rid of a car this way before. I saw an ad for this place and thought Id give it a try. Everything went well. The tow truck driver was very polite and I was able to get my car out of the parking lot where I live with no problem. Good experience.

jo
Review №28

This company offers the lowest price for your vehicle be cautious and look at other junking sites don’t get scammed without realizing it the offer for 225 was from this site I’ve added proof of other offers in pictures

Ja
Review №29

Drivers were courteous and provided excellent service. We also appreciate covid safety measures/masks being worn. Our check cleared and everything went as assured. No complaints!

Ja
Review №30

My car was picked up on time and in an organized manner, despite all the snow in our area. Appreciate the swift service and you guys getting me as close to my asking price as possible.

Ly
Review №31

Thank you for clearing out both of my junk cars! Y’all responded to all my questions so nicely and gave me a quick quote that was appropriate as per the condition of my cars. One of the most simple and straightforward experiences.

Ba
Review №32

Transaction was so easy had 2 cars picked up,tow driver was great consideringy the cold windy weather took less than 15 minutes,will use again.Just call them they give you a great offer

Ke
Review №33

Called junk cars to get a quote on one running vehicle, and another that just needed to be scrapped. The lady I spoke with was concise and patient with all my questions regarding paperwork. Once connected with the tow company pickup and payment instructions were given and yall delivered as promised. Both cars were picked up and paid for on time.

Na
Review №34

They made an initial offer, but were willing to get the bid up and negotiate. The haulaway was free, and the pickup crew was very pleasant throughout the transaction. Would definitely call you guys again if needed!

Ph
Review №35

Huge thank you from the Baton Rouge area! Tow truck picked up my vehicles today. Kind staff, with easy scheduling.

Ka
Review №36

We feel we were paid a fair price for our new used vehicle and very happy the process wasn’t as time consuming as I thought it would be. The tow rep was well informed about paperwork, and provided convenient pick up options around my day. All around satisfied with my experience

R.
Review №37

Overall happy with my experience. I’d never sold a car by phone before and was pleased with how easy everything was. The driver was maybe 15 minutes late which wasn’t a huge deal. My check cleared and was finally able to get rid of my car

So
Review №38

The process was fast and easy. The driver was prompt, professional and courteous!

Ar
Review №39

They dont want to pay in CASH. Guy on phone said their needs to be trust on both sides.Me: I have the car and easy to get toThem: NO CASH.... Just accept this paper check??? Their needs to be trust on both sides. I am like whaaat???I cancelled the pick up👎👎

Cl
Review №40

Generally satisfied with service. We had to work with the time windows provided, and spoke with the yard a few times to set a preferable one. Though the guy who handled our scheduling was helpful, and our Honda was picked up this weekend.

Br
Review №41

They seem determined to get our car sold; I highly recommend

Sc
Review №42

Quick and easy pick up! The driver was also wearing gloves and a face mask, which made me feel safer during this crazy time of COVID. Definitely would recommend!

La
Review №43

Nice staff, great service. Definitely recommend!

La
Review №44

Negotiated over the phone. It was a very easy process and everyone was pleasant to work with. pick up and payment was timely! These guys are awesome :)

Ia
Review №45

An appointment to pick up my car was made in less than 10 minutes, and I was offered cash in addition to the free pick up. Very happy with these guys and their service! Everything was handled over the phone which was convenient.

Ja
Review №46

I cant say enough about this company. I reached out to a few others and their word was not reliable and the driver was rude.. Us junk cars followed through immediately with me on any questions, they paid what they said they would and their driver to pick up my car was prompt and friendly.

Ya
Review №47

Excelente service, fast, efficient, and helpful.

Da
Review №48

Very quick and efficient company. I called in and was well taken care of by staff.Easy transaction with the tow guy at pickup.Highly recommendable service.

Je
Review №49

Spoke with them over the phone yesterday and got the best possible offer for my vehicle. They came to pick it up within 24 hours and the whole process was quick and efficient. Definitely recommend their services.

St
Review №50

Did a great job

Do
Review №51

These guys are awesome. They gave us more than we were expecting to get and the whole process was quick and easy. All it took was a phone call with their friendly representatives to get our quote, exchange information about the car and set up the appointment for the tow. The tow guy they used was great as well, he was friendly and worked fast. I will be going through these guys again and recommend them for anyone else.

Ki
Review №52

We worked over the phone. Very professional. The transaction from start to finish was straight forward with no problems. I highly recommend this company.

ch
Review №53

Trustworthy team! Sent photos of our junk car, got a quote, and it was picked up before the weekend.

Cr
Review №54

Trustworthy team that took care of getting rid of my car and all paperwork. The tow truck driver had cash on hand for me as guaranteed

El
Review №55

Very polite and acommadating

Ti
Review №56

Hello. Called to get the Quite on my 2007 Honda Accord, Got Highest price comparing to Competitors! Customer Service is very good. The tow service was done as promise. Will Defiantly recommend to my friends. Thank you Guys.

Da
Review №57

Excellent customer service! They know how to make you feel welcomed.

Ka
Review №58

Not usually one to do reviews however the young lady from junk cars who coordinated my pickup was so pleasant and helpful. I live in Wisconsin and my car stopped while in Florida. Such a stressful situation but I was luckily able to get it all worked out. There were no complications when the tow truck arrived and they paid me on top of picking up our car!

Ma
Review №59

I just had my 2002 Hyundai Sonata picked up by us junk cars. Called in this morning and their service was nothing less than kind and efficient. Definitely a reputable tow company in my book.

Do
Review №60

The worst experience ever! They gave me an offer and said they do not nickel and dime. Your quote is guaranteed but that was the furthest from the truth. They deducted $25 when they got here and they said it was the dispatcher aka the guy who picks up the car decision to take my car or not. All of this is after I waited an entire week for him to pick my car up. I took off work twice after making an appointment only to get stood up. Just unbelievable. There dispatch for the Missouri City area and this company was a major let down. From start to finish

Lo
Review №61

So very very very pleased with the level of service. I was new to this and chose us junk because of there reviews and they did not disappoint. I will make sure to tell anyone and everyone I know who needs to get rid of a car to use this provider.

Ma
Review №62

Fast and easy to deal with and very professional. Highly recommended.

Au
Review №63

The entire process was quick and very professional when they towed my car. I’m glad I was able to go through them. Definitely recommending to others.

Ma
Review №64

Happy to have negotiated by phone with this courteous and professional staff and then dealing with the on-time tow driver who had the check for our vehicle!

D
Review №65

They did a great job setting up the towing and keeping me in touch with the dispatcher. Quality service and they paid me cash like i asked for. Pleasant experience!

Ca
Review №66

​Beings rant! us junk cars is freaking amazing!!!!! everyone was on the same page. i called in with the proper paperwork and got offered $300 more then before! i spoke to about 3 people. everyone friendly and fast in getting me scheduled. one of the guys in the office even called to make sure i was aware of my pick up time today. thank u again! AAMAZING! ​! THANKS!

Ji
Review №67

​Very simple process and the driver didnt attempt to haggle when he came to pick up my car. Everyone I spoke with was overall professional. The tow guy did show up a hour late but the representative who helped me had no problem getting a eta. Overall I would recommend us junk cars to anyone needing to get rid of a old vehicle.

Me
Review №68

Very helpful young lady assisted my husband and I. Superb customer service. We had a few tow snuffs the day prior after missing the call from Danny. This morning we received a courtesy call at 10am and the driver was out before noon. Efficient service

Ja
Review №69

I called a few cash for car places after getting in a wreck but most of em were low balling me and I wanted to keep my battery and radio too. I called junk cars and the lady I talked to explained everything really good. They did not deduct any money. I kept my new battery for same price. Very happy with this deal

Lu
Review №70

Good! Most place in miami offer you a number and then give you much less money when picking up. These guys were fair. Offered me a good price and gave me cash like promised.

Sa
Review №71

Really good phone service, the lady was helpful. Gave me a good information about their services, very helpful!!

St
Review №72

So all in all it seemed like a fair deal fair place. I called early in the morning to get everything set up they made me an offer for $75 a manager named ERIK personally texted me and was asking about the vehicle and I told him I called around looking for a better price, found a place that would pay me a little more then what US JUNK was offering. He instantly came back with we will give you $110 so I told him I would call and cancel the other place. He then started asking me questions about the vehicle and if it ran or drove ETC. I told him the died so it currently doesn’t start.(Keep in mind he already priced it and said he would come get it.)After telling him this and giving out my personal information the reply’s stopped and I haven’t heard from anyone in over 5hours. Not sure what is going on and if this is how business is conducted where they say one thing and do another I must say very disappointing and bad character trait especially coming from a MANAGER.

Ke
Review №73

Excellent customer service was provided. Call in yesterday after my car was picked up with a few questions and all were helpful.

T
Review №74

Notarized my title for free! You seriously can not beat that :) JC was so very helpful. I would give a million star rating if I could. A reputable company for sure.

Li
Review №75

I sold my 99 BMW 540i to this company. The process was very easy and the driver was very helpful. Good service overall.

Fr
Review №76

US JUNK CARS compensated for our notary. It was no charge to us and our car was picked up today. I would recommend this company definitely.

Ji
Review №77

Hello,I called to inquire about selling car using the number provided for the Greenville location to only hear Im sorry, there are NO buyers in the area. This is the challenge of using a generic template to cover all geographic areas. False advertising? Perhaps, though for others in a given area, this may be a good alternative.

Ге
Review №78

Good job. Special thanks to John tow truck driver. Very polite.

An
Review №79

​Minor scheduling issue but they had no problem accommodating and fixing it. Otherwise pleased with services.

J
Review №80

The process from beginning to end was so super easy, I was very impressed. I couldnt believe I was getting paid when they were making my life easy. My mechanic mention that I could probably get more for my piece of junk car by driving it to a salvage yard that he knows of, but who has time for that?! I wasnt even sure if my car would make the 20 minute drive without overheating. I called USJunkCars, the rep put me on hold for 60 seconds, came back offered me $125, asked me more information about the car, then gave me a reference number. Not even an hour later, I received a call from a local salvage yard that came, loaded the car on a tow truck and gave me $125 cash. Less than two hours, and I had that headache out of my life and some spending change in my pocket. Needless to say, I am satisfied.

La
Review №81

Very nice customer service and emailed my receipt right away. Thank you so much for your help!

VI
Review №82

Had an excellent experience, customer service was grade A. Best car buying service Ive used and they paid cash!! I would definitely recommend to friends and family.

Mi
Review №83

Everything was as promised. will recommend. Thank you!

og
Review №84

Best car buying service I’ve ever had and awesome customer service.

J
Review №85

Paid me in cash and had a receipt emailed 5 minutes after the car was gone. No complaints. Thanks yall!

Ta
Review №86

Pleased with my service! Everyone that took part in scheduling me was professional and my car was picked up in a timely manner.

St
Review №87

I scoured the web today looking for a company to junk my car with. I decided against AAA after a friend of mine informed that she had an issue with transferring paperwork.I called US Junk Cars, and was directed to their customer service department where Nataki took care of all my needs. I had questions in regards to all paperwork that would be done. I was very skeptical about the entire idea of getting my car picked up without knowing 100% it would not be in my name there after. I also did not want the car back on the road.Aside from my inquiries, I did not have a tangible title nor registration and needed to know if that was okay.Nataki reassured me that the tow yard assigned to removing my vehicle is very reputable, gave me some background, her direct line and email, making me feel the utmost comfortable and confident in the integrity of this company.I was put on hold for a moment, and she came back to inform me of an alternate method to proving ownership of the vehicle and said one of her reps would call me back with a quote, and proceed in scheduling my pickup.Less than ten minutes another young lady gave me a call back with a more than fair price for a 14 year old car and within an hour I had a set time and date.I wish I could thank Nataki’s supervisor personally for the vastly comforting service I received. Her professionalism should not go unnoticed. Great company. Simple process and all that I spoke with were patient and knowledgeable! Such customer care was a breath of fresh air.

S
Review №88

Ms.Taki was such a blessing. I called us junk cars at least 5 times this morning going back and forth trying to get my car removed. I needed it out of my apartment complex before noon. She was able to get paperwork faxed over to my leasing office confirming it would be gone by today and remained on the line to help me set up with her tower. The entire process of getting a new vehicle and ridding of the old one had been such a nightmare. Her customer service went above and beyond! Even walked me through the process of keeping my plates and thoroughly explained what would happen to my car once removed. 5 star service, truly.

Ma
Review №89

Reliable, on time and one of the best prices on the web ! Would totally recommend !

MJ
Review №90

USJunkCars convinced me to turn down two other guaranteed offers. Then they kept stalling the pickup. They texted me two days ago asking where car was located. I answered, but no one came.Yesterday I texted asking why car was still here. No response. So today I called, and was told that tow company said car was inaccessible (not true), but no one had given me the courtesy of contacting me. The phone rep attempted to blame the week-long delay on the tow company, and when I told her that THEY were responsible for their contractors, she hung up on me.I do NOT recommend USJunkCars; it has been an awful experience all around.ADDITION: US JunkCars has replied to my review with incorrect information. My car was at the end of my driveway in the front yard, not blocked by other cars. I am a retired woman who has not worked in over a decade. I am home all day. All day. I never asked them to pick up the car after 7:00pm. The call with their rep was not dropped; she hung up. I never received a voicemail from them after they hung up on me when I pointed out that they were responsible for the inaction of their contractors. As I stated the first time--POOR experience all around. The dishonesty of their reply says it all.

To
Review №91

I called in to sell my honda on friday & surprisingly secured a pickup date for before the holiday. I was connected to Joe and right away and him and his guys just picked up my car as schedued. 5 star tow yard and service. I would use them again in the future.

Ro
Review №92

Very rude, unhelpful customer service.

Se
Review №93

Best Service I had in a while good prices and task were completed quick.

M
Review №94

Organized and friendly customer service. I sold my car to junk cars on May 12th. Called in today with very little refrence looking to get another receipt and they answered all my questions about the dmv too. My information was located promptly. Very quality staff.

Ja
Review №95

I called to get a quote for my non running car. I held for 20 minutes before getting disconnected. I called back and the gentleman asked for the zipcode to where the car was located. I said one moment I have to look it up. He said just call back when you have it. I told him that it was sad he could not wait two minutes for me to look it up and was told in a very rude voice fine, Im waiting. To that I replied never mind Ill just call someone else.

Jo
Review №96

Easy to work with and responsive. Good expereience

bi
Review №97

They gave me a $50 offer then a used car company called and said they cant take it.

Je
Review №98

Scammers. Took my car, said I can’t get cash, but I would get a check and cash it at Bank of America, driver showed up and said, no, you cant cash this checks. Now they want me to mail it so i can get the money by paypal. Never again and not recommended, this 5 star review are all fake. Dont trust them like I did. Find someone else.

Du
Review №99

Really happy with the whole process. Yall gave the the best price for my geo prism in the tri state area.

Ma
Review №100

NOT only was I on hold for half an hour which seems to be the usual but the representative was rude and the quote was a complete joke when I politely declined and thanked her for her time she literally SIGHED and hung up, what a joke of a business. Biggest waste of time.

Information
2 Photos
100 Comments
4.2 Rating
  • Address:2901 Stirling Rd, Fort Lauderdale, FL 33312, United States
  • Site:http://www.usjunkcars.com/
  • Phone:+1 888-871-4488
Categories
  • Car dealer
Working hours
  • Monday:8AM–9PM
  • Tuesday:Closed
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
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