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Audi Fort Lauderdale - Service Department
1200 N Federal Hwy, Fort Lauderdale, FL 33304, United States
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Audi Fort Lauderdale - Service Department
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Ja
Review №1

Very professional service from Nicole. I definitely wasn’t expecting that. Ended up paying much less than I thought. This is why I bought an Audi!

Mi
Review №2

We are long-time residents and well respected hard working business professionals in Ft Lauderdale and Miami. My partners experience with the Ft Lauderdale Audi service department was very disappointing. Her 2016 Audi TT with approximately 7,400 miles required a new turbocharger. We complained on several occasions about the issue during the warranty period and were told they couldn’t find nor duplicate the issue, we believed the service department and continued to drive the car. The problem continued and ultimately the turbocharger was replaced several months outside of the warranty period at a discounted cost to us in the amount of $2,000.00. The problem continued despite the new turbocharger including no power and always in the aggressive driving mode. When we brought it back, we were told by the general manager Mr Randy (last name unknown) the problem was not the turbocharger but it was our cruise control. We later found the problem was not the cruise control but the turbocharger-we believe Randy may have mislead us. We do not make this accusation lightly and without proof. We have proof and written documentation clearly showing something was amiss . We purposefully held off writing this review because we don’t like to cause problems for others but felt an obligation to make others aware of our experience to help avoid it from happening to others. While I hope this was an isolated case, I respectfully ask the Ft Lauderdale Audi dealership to review their policies and procedures to avoid this from happening to others. Based on our experience we would not recommend the Ft Lauderdale Audi dealership.

Mi
Review №3

Terrific experience with Jeff at Audi of Fort Lauderdale. He found my dream car and its a beauty. The Audi A5 coupe is gorgeous, sporty and fun to drive. Its a real head turner. Delivery to my home was easy and was shown the basics to get on the road. Get over to Audi of Fort Lauderdale to find your dream car!

Sy
Review №4

Steve Hughes was very helpful and informative. He went above and beyond to stay late and get the deal done! Great service and location! You must go see him, you won’t regret and will definitely drive out with your dream car because he will make it happen!

Su
Review №5

I had the best experience at Audi Fort Lauderdale. Wade Higgins, Stephen Hughes and Maurice Mohammed made the process so enjoyable. We had our 2 year old with us and even he had fun. Thank you!!!!! Loving our Q5!

Pa
Review №6

Wade was amazing from the moment I walked in the door until delivery and even after delivery. I am very happy to be in the Audi family. Thank you.

En
Review №7

Just leased a Q5 from Audi of Fort Lauderdale. Our sales Representative Juan Arango went out of his way to make the experience seamless. He was very attentive to our needs with the new car.. Considering the current COVID environment he was conscious of our concerns and did much of the work himself to deliver the car to our house. We are very thankful to him and recommend him to anyone wishing to buy or lease an Audi

Ma
Review №8

Amazing service at Audi Ft Lauderdale by Steven Hughes. He is an example of the highest caliber sales personnel. He was kind, thoroughly informed, extremely helpful and completely trustworthy. We were very impressed.

An
Review №9

Great dealership and amazing sales team. Cant wait to do business with Jeff and Aryeh again! Check them out they have the biggest selection.

Ri
Review №10

Without a DOUBT, the BEST service I have received from any luxury car brand. Eric Palmer the assistant service manager and Cody the shop foreman excelled and exceeded my expectations in every way. I am a true car enthusiast and they took great care of my 2020 SQ5 , and I did not even buy the car from them, I purchased it in my home state of NC. Thank you guys SO much!

El
Review №11

My recent experience (September 2020) at Audi Fort Lauderdale for new front and rear brakes on my Audi Q5 beat my highest expectations. They are rated A++++++. The service was top notch and Eric Palmer who was my service advisor was the best I have ever had. He is not only knowledgable in his field but truly cares about his customers. He is an asset to the Audi organization and should be recognized for his top performance. Thank you again Eric !

Al
Review №12

I had a fantastic experience from my first contact, to my delivery, and beyond with the followup after the sale.I would highly recommend the entire team and of course Audi makes great vehicle.

Jo
Review №13

Service Department: my scheduling specialist (Aylin) is nothing short of amazing. She’s super informative and keeps me updated on my car’s maintenance so I don’t have to stress! I literally drop off the S5 and she takes care of the rest. Would recommend 10/10.

Ar
Review №14

Came in to buy a high end Audi R8 cash out the door. No one came over to introduce themselves and offer any help while I was in there. Every available salesman just stood in the corner watching. I opened the door to view the inside of the car and immediately one salesman yelled “ NO TOUCHING “ and shook his finger at me. Absolutely disrespectful and ruined a 217,000 $ sale. Looks like Miami Audi will be gaining my business now.

Me
Review №15

I’ve bought a few Audis from different dealers- hands down Bob was the best. Very transparent sales process and addressed all of my concerns.

Fr
Review №16

The best auto dealership ever!Im a repeat customer and will be going forwardGreat people to work with and purchaseThe best cars .....AUDI ....

Ch
Review №17

Service departmentFantastic experience from the service department getting warranty work done on my 2016 Audi A3. Eric Palmer was my advisor and he made sure that I was still be able to get to work and kept me extremely up to date about what was going on and what they were fixing. I havent had a car under warranty in quite sometime but its service like I received here that makes me want to always have a car that is under warranty! I highly recommend Audi of Ft. Lauderdale service department

Ty
Review №18

I appreciated Juan answering my questions and accommodating our needs as we waited. I look forward to addressing my car needs at Audi Ft. Lauderdale in the near future.

H.
Review №19

Wanted to thank Steve, Bob, and Mo for their professionalism and excellent work. The entire buying experience at Ft Lauderdale Audi was very pleasant...especially since we drove up from Miami. Would highly recommend them and are loving our A5!

Ro
Review №20

Amazing experience, Eric Palmer really when above and beyond, ( customer service ⭐️⭐️⭐️⭐️⭐️).Eric help me right away and solve my problem, Eric is very knowledgeable and professional, he always making sure that everyone is treated well and satisfied with the service provided by Audi Fort Lauderdale.You guys are so lucky 🍀 to have him.Awesome job !!!!Thank you !!!!!

Tr
Review №21

I had the pleasure of working with Taina with getting a brand new 2020 A6. I would recommend anyone who is purchasing a vehicle at Audi Fort Lauderdale to check her out. She was patient and attentive to ALL my wants and needs. Reach out to her you wont be sorry.

Co
Review №22

Excellent service. Friendly and professional staff.

Ja
Review №23

I’m very disappointed and shocked how Audi service was when I drop my car off for an oil change. I work very early in the morning so this was my 1st time dropping my car off at this location to get service. I was helped by lady name Aylin, I told her my wipers was turning on sometimes by themselves and could please find out why. She told me it was a sensor in my car that needed to be replaced. I sent her over my warranty information and asked for it to be fixed. Now it’s 4pm in the afternoon and I’m getting off when I arrive to the dealership my car still isn’t ready. I waited and when my car was done I was told the sensor wasn’t not done can I should come back on Monday. I dropped my car off at 7am and at 4:40pm. I was told I only got an oil change. I came to this dealership to spend my money on GREAT service and Got service like I walked in to a Jiffy Lube.

SA
Review №24

Jason koobir was my service technician and I am extremely grateful for his help! He has helped to get my car back into the condition that is expected of it as well as helping me find the root cause of my concern, I couldnt be happier to have found a knowledgeable and experienced individual to help me maintain the pivotal tool that gets me to and from each day.

Mi
Review №25

Just picked up my vehicle from Audi FTL tonight and could not be happier with the process. Everyone from Abbas, to Randy the GSM, to Mo in F&I, were a pleasure to work with. I was in-between vehicles so they told me I could drive my rental straight to the dealership and just drive off in my new Audi. A positive experience for sure! Highly recommend.

Mi
Review №26

Abbas Msari is a gentleman & the most diligent & accommodating car sales person I have ever dealt with . Thanks for ur effort u were a pleasure to do business with

Li
Review №27

Easiest and Smoothest car buying experience ever! Thank you Frank and Steven. I’ll be sure to recommend both of you and your dealership.

Lo
Review №28

We saw so many great reviews on Jesse, so we decided he was was the guy to talk to. And, he definitely was! We went there to drive an Audi A4, and we are happy to say we left with it! He was no-pressure, great to work with, and let us go for a nice long test drive. His easy personality and professionalism made the car buying experience painless and stress-free. Thanks again Jesse!

El
Review №29

From our first step onto the property, Jesse Giuseppe made our car buying experience relaxing, informative, fun. We stopped by the Audi dealership to learn a bit more about the Audi Q3 when we met Jesse. He was helpful and informative, like a friend you brought along to look at cars, instead of a car salesman. At every turn he was kind, calm, informative and not the slightest bit pushy. He went above and beyond to find the exact car we wanted. When it was time to bring in the store manager to talk price, everyone was fantastic without the stressful waiting and ping pong effect we have experienced in the past at other dealerships. If you are looking for an Audi, which I highly encourage, you have to meet Jesse Giuseppe. I can not say enough about how wonderful he is to work with and how he transformed our car buying experience to one of great excitement and joy.

an
Review №30

This review is about the service department, Found out after paying $180+ an hour for service on my audi that they are only paying the mechanics like $20-30 an hour. This should be illegal. Mechanics are entitled to 1/3 of the labor rate, I will be contacting Audi Corporate to let them know also.

La
Review №31

We are very satisfied with the amazing customer service Jonathan offered us from the moment we step foot in the dealership. He did his absolute best to find exactly what we was looking for. Very satisfied with his efforts and work ethic.

ka
Review №32

Always bring my Audi Q3 for everything I feel really secure when I come to them the job is always done n done very professionally!

Ja
Review №33

I recently bought a Toyota 86 860 Special Edition from this dealership and the car is GREAT! Jesse Guiseppe was the salesman that helped me out and he is very professional and extremely knowledgeable. He truly puts his customers first. The dealership itself was very professional and made the process of buying a used car as painless as it could possibly be. All of their used cars are very clean and they will not accept anything sub-par. If you need a new or used luxury car, this dealership is as good as it gets.

Me
Review №34

I had the best experience buying my first car with Mike! He was so helpful and informative, and genuinely cared about helping me find the right car. I came back the next day to purchase the car, and he had made sure to set everything up in advance so I would have a fast and easy experience. The sales manager, Randy, was also very helpful.Overall, a big thank you to Audi ft Lauderdale, I felt so comfortable making my first big purchase with such a supportive staff!

Ch
Review №35

I just moved from Fort Lauderdale to Oregon, and took my car in for service before making the drive. I was under the impression I needed a specific mileage service, so I went in and everything went smoothly. The next day, Chris in the service department gave me a call to say that after looking at the records, it was due for a different service. I really appreciate that Chris made sure my car received the correct service before a long drive. I also really appreciate that he was proactive in keeping me updated. Very happy with the service.

He
Review №36

Came in to Fort Lauderdale dealership and had a hassle free experience! Jesse Giuseppe as my Sales Rep and he did an amazing job. I didn’t feel like I was walking into Shark salesman mentality. He gave me a great deal right off the bat and worked with my budget!!

Wh
Review №37

I will come way from palm beach just to come to this dealership because they are nice and friendly people that help you out. Wade and mo the finance manager were the best

Lo
Review №38

It was a great experience. Johnathan was really nice and made the process super easy and smooth. I would highly recommend him if you want to purchase and car.

Ur
Review №39

See Aryeh and Kristina. Best team ever!

Mi
Review №40

Place is always dead, go in there for car wash nobody says hello. I also have a Mercedes and their customer is top notch. Asked for tires to be cleaned on the wash and the guy said they don’t do that any more it’s extra. But the GM said no it’s complementary. If you love dull personality car reps come here or go to North Miami Audi.

Jo
Review №41

Chad is one of the best car salesman I’ve dealt with in a while. He knows the product and is extremely patient and made the car buying process very easy. If your looking to buy a Audi please visit Fort Lauderdale Audi and ask for Chad M. for the best experience ever. Happy customer 2019

I
Review №42

Frank Fernandez was an absolute pleasure to work with. I really appreciate his dedication to do business together and his customer service even after we received our vehicle. I will definitely be purchasing my next Audi from them.

Jo
Review №43

Jonathan was great and helped me out big time with a great car! Very easy to work with and super educated in helping me find the best car for me!

To
Review №44

I stopped in to this Audi dealership with my 2010 S5 convertible with a problem with my windscreen device! It diverts the wind when the top is down . The service guy came out and took my broken windscreen out and went back to the parts room and brought out a brand new one to replace it! I’m from Minneapolis Minnesota! This was seriously the best experience I have had with an Audi dealership in my life! I would highly recommend this dealership to anyone!

Na
Review №45

This dealership is pure excellence. I had a painless car buying experience. I dealt mostly with Michael A. who was professional and very pleasant. He made sure that my Audi was tip top before I left. I would drive all the way down south just to buy a car from this dealership. Not to mention service at this dealership would be almost fun to go to. The people there are so fun and nice!

Ja
Review №46

Bob was a great salesperson! He was patient and very true to his word. We are so happy coming here versus any other dealership. We were able to take our time coming to terms with our choice in cars. I definitely would recommend coming here if you have a used car to look at and have someone work with you. Keep up the good work!

Pa
Review №47

Audi of Ft Lauderdale has made leasing a vehicle a pleasing experience. Our salesperson Curt Early was professional and knowledgeable. Curt has above and beyond our expectations! We enjoy conducting business with Curt so much that we leased a second vehicle. If you are looking for superb customer service go to Audi of Ft Lauderdale and ask for Curt Early. Curt thank you once again for providing us with two amazing experiences!

Fo
Review №48

Showed interest online for a car at this dealership and immediately was able to make an appointment. We were helped by Seth Thomas when we arrived, and he was a very helpful individual that made sure we got the best deal we could get. They are a no pressure, non-hassle dealership. Highly recommended

Bo
Review №49

Great experience! Great People! Great Car! Everyone was professional, courteous, sincere and caring to my own situation. When I visited the dealership to meet my sales person and my new car, it was easy. Not only that, but all of the customers in the dealership at the time were very relaxed and happy. I truly feel that I have also received a very fair deal with respect to pricing. After all, I spent a month doing my research. What else can I say? You should get your next car at Audi Ft. Lauderdale. You dont have to be rich to own an Audi, just smart!

El
Review №50

Absolutely best car experience Ive had at a dealership. The entire staff is very friendly and accommodating. I bought an awesome Audi S4 from this place and I dont regret one bit of it. Steven didnt just go the extra mile to get this deal done for me, he went the extra 10 miles. I was a difficult customer and they still went out of their way to make this deal happen and most importantly, make me extremely happy. The entire process from appraising my trade in, to negotiating, to signing and delivery, every aspect of the purchase was pleasant, smooth and comfortable. The sales people take pride in their work and they all were exceptionally friendly even though it wasnt their sale. Chris in finance was also great in the closing of the deal, even though I made them stay late after hours. (and he got me an awesome finance rate). If that wasnt enough, I had the pleasure of meeting Ashley in service who was beyond accommodating to my requests and it was done within minutes.When I normally purchase a car from a dealer, they usually get annoyed by me by the end because I demand 110% in regards to everything. This dealer went above and beyond that, and Im ecstatic I get to go back to service my S4 there.In other words, you have to give this dealer a try, I dont regret one bit. I would recommend this place hands down over any other dealer Ive been to.

Kh
Review №51

Purchased my first Audi yesterday. Sales and finance staff were wonderful to deal with and very fast. I arrived at the dealership 30 minutes before close and never once felt rushed.Big thank you to Chad in sales and Gina in finance, for their hard work yesterday. I will definitely be working with them again in the future.

Gr
Review №52

I couldn’t have been happier with the Audi team in Ft Lauderdale. It was my first time purchasing a car so I wasn’t sure what to expect. My sales rep Chad personally picked me up from the airport and within an hour or so the entire process was complete and I drove off in my new E-tron. I’d like to thank the entire team for making me feel comfortable I had no idea what to expect but they made the process smooth and exciting! A big thank you to my finance rep Gina as well. I would definitely recommend anyone looking for an Audi to stop by.

K-
Review №53

Bob Gilbert was AWESOME! I leased my first Audi and he made the experience quick, easy and efficient. The price point was on point and there was no haggling. I was in and outta there sooner than I expected. All the car buying for dummies research I did was a waste of time. Excellent experience and I would definitely recommend this location and I definitely recommend Bob.

Be
Review №54

Just purchased an Audi Q7 at Audi Ft Launderdale and our experience was AMAZING. Our sales rep, Tania Prudencio, handled the whole experience from A to Z in a truly seamless and FAST way - our best car buying experience yet (even in times of Covid-19). Definitely recommend both the dealer and her when purchasing your new Audi!

J
Review №55

Chad was awesome and helped us get a great used vehicle. The finance team was great. The entire staff was awesome the whole time we were there . Best dealer experience Ive had

Jo
Review №56

Rarely can you say that a sales team is as good as the services team at a car dealership. But in this instance, I think the sales teams service levels might be higher than the service department at Audi Fort Lauderdale. My 2007 A6 was at her last mile, and even though Audi had an opportunity to take advantage of my situation, they did the exact opposite. Frank, my sales rep, provided me with all the information needed to make a decision. He gave me time to look at other vehicles at other dealerships, and never put pressure on me. When it was down to the wire on decision making, I provided my needs and wish list, and Frank was able to beat my expectations and get me to stay in the Audi family. From that point forward, it was an easy and nearly fun process. From a 2007 A6 to 2019 Q5 in the matter of 12 hours. The Audi brand is represented well at Audi Fort Lauderdale, and they have another very happy customer!

Ja
Review №57

I drove all the way up from Miami to purchase my Q5. I already knew what I wanted and Seth made it as easy as can be to complete the deal. No traditional sales tactics. I felt respected and appreciated. I will definitely be sending more business to Audi of fort Lauderdale and Seth. I LOVE MY NEW Q5!!!!

Ed
Review №58

I went in today inquiring about a A5. I reviewed the sportback and wanted to do a test drive to get a feel for how it drives. The lady asked me when I was looking to purchases/leasing it, I said not sure yet want to do research but probably in the next 2 years or before. I was informed I can’t do a test drive because they don’t want to put the mileage on for someone who wants to buy it. This is the first time I ever heard of this. And she claimed she went to ask the manager if I could test drive and the manager also said no. So I can say they lost a potential customer and I wonder if others have been treated that way as well. On top of that she never gave me her business card and they didn’t have any brochures on the A5. A bad experience and horrible customer service.

Jo
Review №59

Was looking to buy my dream car, the Audi A7, and I couldn’t have been more happy. Mark was excellent and helped me along the whole process. He knows his stuff and was able to answer every question I had. He showed me and explained all the features of the car and was helpful in getting all my paperwork filled out as needed. They even worked on the price of the vehicle to help me stick to my monthly budget. Gina the finance manager was so nice and she also was there for me every step of the way. I definitely recommend this dealership and ask for Mark when you go pick up your next Audi.

12
Review №60

Best experience!!!! I was helped by Mr. Cirilo Gil last week. My husband and I are looking for a new vehicle. All the benefits and fixtures for the Audi was explained by Mr. Gil, he was professional and relax (no pushy at all). Again thank you for the excellent service. Will be back :)

D
Review №61

Car buying is not my favorite pastime. Abbas Masri made it a positive experience. Always helpful never pressured me. He was really patient with all of my questions before,during and after the process. Dealership follow up has been excellent. My first and likely not my last Audi.

Ma
Review №62

Audi is first class. Every person I dealt with was exceptional. They gave me an amazing loaner. Thank you Samantha and my service rep. Too!!!!

Je
Review №63

This past Friday, late afternoon, my sunroof decided to not close. I was not near my regular Audi dealer (coral gables), which when I called was told they couldn’t do anything to my car until Monday and a loaner was not an option at this point. Summer time in south Florida pretty much guarantees a rain shower daily. I was near the Fort Lauderdale Audi and pulled into the service entrance around 4pm hoping for a miracle, which I did get! I was quickly greeted and Aylin came outside to see how she could be of assistance. The sunroof was fixed, got a complementary car wash , and was out of the dealer by 5:30pm. I’ve never experienced such friendliness and efficiency at any Audi dealer, I’ve been leasing with Audi since 2010. Definitely worth the drive for my next service and lease!

Am
Review №64

Just bought my Ford Mustang at the Audi Fort Lauderdale location. They have a lot of car options here, the location is several floors. Definitely recommend asking for car salesman Jesse Guiseppe, he is very attentive and helpful. Great experience purchasing my vehicle here.

Ca
Review №65

I cant speak highly enough about my experience at Audi Fort Lauderdale. The show room and facilities are flawless. I dealt directly with Curt Early who was knowledgeable, honest and most importantly, genuinely cared about my purchase. I highly recommend stopping in to Audi Fort Lauderdale if you are considering ANY vehicle purchase or lease, even if you didnt originally plan on looking into a luxury vehicle.

Da
Review №66

I thank Audi fort Lauderdale for taking good care of me. I believe that Audi have the nicest people who have an awesome personally, i know its bad to mention and recognize names but I specifically thank Frank Fernandez that helped me, I appreciate the time and patience he had with me. One of the best employees that I know. And second of all I thank Jim and the rest of the team! Great work, very professional.

Br
Review №67

If you want the all-around most pleasant car-buying experience possible, look no further than Audi Lighthouse Point. I had owned my previous Audi for the past 7 years, and switching into a new Audi was going to be bittersweet for me. From the first few moments of interacting with George Mouakar, I knew he had my best interests in mind. He is professional, courteous, knowledgeable, and genuinely wants to cater to his customers so they see the love for the Audi brand as much as he does. George took the time to explain every aspect of the new vehicle, answered all my questions, and ensured that this was the most enjoyable time I have ever had getting a new car. He worked tirelessly to meet our terms for the purchase, and for that we are sincerely appreciative. It is evident that George wants to dispel the myths surrounding what the car-buying process is; he made it a truly fun and enjoyable experience. Ron (the general manager) and Chris were also fantastic - they made me feel like a welcome member of the Audi family! The staff at this dealership is welcoming, professional, and an absolute pleasure to interact with. They know their product inside and out and take pride in the brand, which are qualities that I value greatly. I have already received follow-up correspondence, which makes me feel like a valued customer. I will certainly be a long-time customer and will be recommending my friends to them as well!

Me
Review №68

This is one of the nicest dealers I have visited, their hospitality compares to no other. Especially of Cynthia which was the sales representative that took care of me. Not only was she very professional she was also very knowledgeable. She made my car experience very easy and she went above and beyond as she was always open to answer my questions. I liked working with her and I would highly recommend her next time you buying a car.

Xx
Review №69

I visited this location about 2weeks agoAnd had the pleasure of being assisted byCirilo Gil, he was very informative aboutWhat I was looking for versus what I neededCirilo Gil, was very very professional, during the time I spent with him. Cirilo Gil was very patient with me and was also very attentive to my 8yr old daughter!! All in all, my experience with this gentleman was a great one!!

Ru
Review №70

I am quite satisfied with your service, but I am not satisfied with this certified used car, because I think there is an accident with this car, many gaps on both sides of the car are different , and the left side of the hood tilts forward about 2cm from the right side. If you touch it with your hand, its obvious. This shouldnt happen on a certified car, because you promised me the car absolutely no accident, but you cant explain why the gap is too big . After you have repaired this car twice, It still slightly pull to the right. I am a full-time student, I wish i can complain to your salesmen because they lied to me, but I dont have much time to deal with this car. Overall, it is not a satisfying experience. I will not recommend your used car to anyone.

Br
Review №71

Great service from Abbas and Frank!I had an appointment with them but couldnt make it on time. We made the car purchase transaction after opening hours and it went very fast.I highly recommend this dealership for its service and professionalism.

An
Review №72

This was the worst experience that I have ever had with a dealership. I called enquiring about a vehicle and stated that I am in the Navy and am trying to purchase their vehicle but I was located in another state. I stated that I have been approved through Navy Federal and I didnt need to financing through them. The salesman basically told me that he didnt believe me. I went on and sent pictures of the check to prove that I did my do diligence. After being told that they were going to follow up with me, they did not! I called back and was given the run around. After a week they finally validated my information and decided to send me an offer. I emailed them several times to confirm the terms of the deal and never received a reply and my calls were ignored. Needless to say I purchased an Audi from Audi of West Palm and was treated with the respect a customer should be granted. I understand that many people arent as prepared as I was to make a purchase but I felt as if this dealership (Fort Lauderdale AUDI) made me out to be a second class citizen. I would never do business with the kind of individuals who I have dealt with at this location nor refer anybody!!!

Bi
Review №73

Mark E, my salesman, is very friendly and easy to talk with. I never felt any of the sales pressure you get at some other dealerships. This was probably the most enjoyable car buying experience Ive had. Everyone I met there was very nice.The place is spotless and I can easily recommend Audi For Lauderdale to anyone who is car shopping.

AN
Review №74

Hey see Jessie Giuseppe for a car. The man hooked me up! JC in service is the bomb. Best Audi dealership in Florida

Sh
Review №75

Absolutely top-notch.Contacted them via web/email to give an idea of what I wanted and my trade in. They got back immediately with preliminary numbers and asked when I would like to come in - so I said later this afternoon.When I got there I met the manager and was introduced to Steve who went through everything including a great test drive. We then looked at options and inventory and I left after just a few hours with a brand new Q5.Highly recommended.

Da
Review №76

Fantastic group of car sale professionals!I was able to get quick and honest numbers, and they really do everything they can to make sure they can meet your goals, if they can.Would recommend this location to anyone wanting a stress-free car buying experience.

Jo
Review №77

Audi Fort Lauderdale saved the day! Eric and Brandon took real good care of me after I had a bad experience at Audi North Miami. The people here have great customer service skills and treat you well. Ill definitely be recommending this place to people I know.UPDATE: 7 months later, Eric is still always willing to help me out when I have any issue. Its great dealing with such good people in this industry. Highly recommended!

An
Review №78

Bought a used car here. Everyone was super nice and helpful. The salesman Mark and finance guy Joe and the manager. I never felt like I was being hustled whichoften happens when your buying a car. They were professional and extremely nice. I would go back here in a second and recommend them to anyone. Made buying a car a pleasure.

Ke
Review №79

Thank you Bob and Audi Fort Lauderdale for making our recent Q5 and A5 purchase experience so positive and fun!! Im always nervous walking into a dealership, but you made it hassle free and we drove away feeling great. They look great in our driveway!

Ca
Review №80

Bob Gilbert was very helpful and the deal was smooth. I really liked the X price model, it made the process easier. Very happy with my new car and Audi Fort Lauderdale provided a great experience. Thank you.

An
Review №81

I absolutely love this Audi dealership I have purchased Audis from other places but I’ve never been treated this great. This is definitely the Audi dealership you want to purchase your next car from

Mi
Review №82

I am a first time Audi owner, thanks to Bob our salesperson and Jim the finance manager. Bobs knowledge and professionalism made our decision to purchase our car very easy. He was extremely patient and thorough when answering each and every question that we presented him. His honesty is not an attribute of many car salesmen. My husband and I will not hesitate to refer Audi Ft. Lauderdale to family and friends, and especially Bob Gilbert.

E
Review №83

Although I did not end up purchasing an Audi at this dealership, the ONLY reason that I did not was because I was in a rush and Fort Lauderdale was not local to me. I had found the exact make/color/interior at a dealsership closer to where I lived, so I went there instead. However, had I been able to, I would have gladly purchased at this dealership. Anthony worked with me on a car that I would have purchased had there not been one at a dealership closer to where I lived. He went above and beyond---and the experience I had with him was 100000% better than with the sales person at the dealership I bought from. In a perfect world, Anthony would have worked where I purchased. So even though I never stepped foot in this dealership, I would definitely recommend it and Anthony in particular! He was extremely understanding of my situation and helped me in a high stress, time sensitive situation. Definitely ask for him if youre looking for a car in the Fort Lauderdale area!

Da
Review №84

Excellent experience buying here! Go see Jesse Giuseppe - he’s extremely professional and will take great care of you!

Ja
Review №85

Ive had a horrible customer experience at Audi Fort Lauderdale. I went to go see a car, the next day called and put in offer. Only to have the offer used by the dealership to sell the car to someone else a few hours after I put in my offer.Talked with the managers what happened and they didnt care at all.

Ro
Review №86

Got another A6 , smooth transaction. Very loyal to Audi Fort Lauderdale. They make it easy. Mark E was my salesman. Highly recommend him if you want a great experience!

FR
Review №87

My Father and I left Audi North Miami and was very pleased with the way Audi Fort Lauderdale assisted us and got us into my fathers dream car. Will definitely refer friends and family to them. Ask for Eric he is a good man to work with.

za
Review №88

Audi Brand Specialist Jonathon Fong Hong helped me pick out the perfect car for me! He gave me amazing advice and all of the information needed. The experience was very easy going. Thank you Audi Fort Lauderdale.

Ch
Review №89

Every employee that I spoke to at this location could not have been nicer. They were patient, easy to work with, and made me feel comfortable with a big decision. Love my 2017 A3. Thanks Kurt youre the best!

Bi
Review №90

Just wanted give a huge shout out to the folks of Audi Ft. Lauderdale. My mom made an appointment to see an A3, and when she showed up she was the recipient of world class service. Bob, thank you for making my mom so happy with her experience. She has raved to my wife and I since she got home. That said, look for us to buy an Audi based in this experience.Thank you again. Kudos to the staff of this dealership.Bill and Misty Hayden

So
Review №91

Earlier this week I received the best customer service I had ever experienced at a car dealership at Audi Fort Lauderdale. I entered the dealership not knowing exactly which model I wanted, but Abbas Masri, my salesperson, could not have been more helpful. He was so knowledgeable and patient while answering all of my questions. He also took to explain the features of each car to ensure that I would pick one that best fit my needs. I can’t wait to go back next week with my final decision, and would definitely recommend this dealership and Abbas if you are in the market for a new car!

Mi
Review №92

We leased our Audi from this dealership and were pleasantly surprised by how smooth the experience was and how friendly the staff was. Our salesman, Curt Early, was professional, knowledgeable, and not too pushy. He made sure we got the exact model we wanted and educated us on the cars many amazing features. Overall was a great experience and would definitely recommend to others!

Ke
Review №93

Visited this dealership recently to turn in my Audi SUV lease while I was there I purchased an Infiniti G37 the salesmans name was Eric he was outstanding when it came to explaining everything on the car and also with financing I hope he doesnt mind me mentioning that if anyone has trouble getting financed come to this Audi dealer and ask for Eric I never thought that an Audi dealer could be so helpful

Jo
Review №94

I’ve been many cars before. By far Mark Epperson my salesman at Audi was the best to deal with. I trusted him and he made it easy instead of feeling like it was a difficult thing to buy a car! Actually everyone there was easy to deal with. Good people!

Vl
Review №95

This Audi dealership does not deserve to carry the name Audi. What a shame! The service people have very limited knowledge of the cars they are supposed to be servicing. Training anyone? They have no clue what they are doing and they blame the customer. Seriously? One service person tells you one thing, another person tells you another thing (if you get a hold of them in the first place, because they promise to call you but never will). The woman who deals with the loaner cars won’t even say hello or look at you. The service department manager would rather hide in his office than get out and actually solve problems. They keep the car for days and then they tell you to pick it up because they don’t know what’s wrong with it!! Run don’t walk! I would rather drive 100 miles than take my car to this dealership. People say “never say never”, but I’m saying NEVER to this dealership.

Jo
Review №96

I originally did not plan on buying an Audi but looked at the A5 Cabriolet online and wanted to take a test drive. I was able to receive a quick response from the Audi Fort Lauderdale web sales team. Their representative was able to secure a test drive appointment when I requested. When I arrived I met my salesperson who was genuine and easy to get along with (thanks Bob G) and he introduced me to the rest of the team. From there I received nothing but world class customer service and was able to test drive the A5. After driving the A5, I decided to take it up a notch and grab the S5. I took the S5 without driving it. That did not sit well with the team and when I returned the next day to pick up the car they MADE me drive the S5. All I can say is oh wow!!! So now I believe in Audi and I am a very satisfied customer. My future looks good and if all goes well I am coming back Bob but this time for that little shiny car in the front.John

Na
Review №97

This was my first time having my Audi A4 serviced at this dealership. Larry Eacho was fantastic at making sure everything that needed doing was done. Felt like I was driving new car when I left. It seems like a place where they care that you get the best service.

O
Review №98

My man Seth!If you’re in need of a car and don’t want to go through the standard back and forth that comes with normal dealerships, go see Seth at Audi Ft. Lauderdale. They’re very professional and don’t put any pressure on. They gave me a fair price for my trade and the 2018 GTI I purchased was very competitively priced. Frank (Sales Manager) and Joe (Finance) we’re also great. Honest guys who will take care of you! Also refreshing that they know their cars at Audi Ft. Lauderdale.

Be
Review №99

Had to do an engine rebuild on my Audi A5 2011. These guys took great care of me. If you want a repair done right they are the best.

Hu
Review №100

Always helpful and responsive. Aylin is an allstar.

Information
1 Photos
100 Comments
4 Rating
  • Address:1200 N Federal Hwy, Fort Lauderdale, FL 33304, United States
  • Site:https://www.audifortlauderdale.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_service&utm_content=website_button
  • Phone:+1 954-545-4650
Categories
  • Brake shop
  • Auto air conditioning service
  • Auto glass shop
  • Car repair and maintenance
  • Car battery store
  • Car inspection station
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:8AM–1PM
  • Saturday:Closed
  • Sunday:7:30AM–6PM
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