I stopped by the Festus Home Depot today to make a quick purchase. I guess as I got into my truck, my wallet fell out of my pocket. One of their employees found the wallet and turned it in. Somehow the customer service department was able to find my cell phone and call me. Upon arrival, my wallet was intact and all of the money was in it. I happen to know there was exactly $229 in it. I attempted to give a reward to the person that found it, however they are not allowed to receive such a gift. What a fantastic job by this employee, as well as their customer service for being able to track me down. This small gesture has earned my business more than they realize. Thank you!

I like home depot a lot.. better than lowes in a lot of regards. Do like their rigid lineup of tools..

Friendly staff, constantly asking if they can help. Clean, very clean and orderly. I have ordered on-line for pick-up and they had my order ready in 30 minutes.

Hopeful service got everything I needed It was a great experience all around get everything for work. The prices werent too bad either.

Excellent! Got exactly what I needed. Staff was very helpful and friendly.

This appears to be an older Home Depot, as it looks a slight bit run down. Not a lot of variety in the garden shop, as other Home Depots. Self checkouts have been installed, but their idea of a self checkout is a little more complicated, than others, from other businesses, but still useful, as there was only one cashier in the entire store. No help in the garden center, either, with only one overworked lady, but she was very nice.

A pretty good place to shop for some building supplies and home needs. Like most chain stores, some items are very competitively priced and others are not.

It eases to get to .we order online . picked up in 3 to 10 days everything went smoothly

I bought me a new weed eater and the people was really nice to check us out

Always great service at this store, other stores should learn from them.

Phil and Christina were wonderful. Helped us make the right carpet decision. They changed our minds from Lowes to Home Depot. Phil took his time to explain the types of carpet and padding choices. They made us feel welcome not pushed into a decision.

I want to especially thank Cole for helping us when we went to pickup our shed . It was starting to rain and he helped me wrap the box so it wouldnt get wet on the way home. Thanks to Cole for a great job. Hes an asset to your store.

Great store friendly and fair pricing

Very very helpful people they dont have it theyll direct you to where you can get it

Excellent customer service, very friendly and very helpful. Prices are good and you always find what you need. A great place to work for as well😉 I worked there years ago and the work environment was the same Great Place.

Can always find what I am looking for

Just like ho.e drpit. They are more friendly when Lowes and very courteous

Organised store with helpful staff. Quick and easy shopping today!

Great staff very friendly have a wide range of stock

I love that they are dog friendly! They are always helpful when I am lost and always give my pup some head scratches which he loves!

Love home Depot. Its time to plant flowers and they have a great selection with reasonable prices.

Ordered a dryer from home Depot put it on my charger account they called a couple days before it was going to be delivered and said there was a problem at the warehouse and they couldnt get it so they were supposed to deliver it yesterday and they called and said there was still a problem didnt know when they would deliver it why sell something you dont have

Friendly staff, willing to help.Try em youll like em.

Very big store. Like how non crowded it is in the store.

Staff are always very helpful, store organization is great and the accuracy of the app knowing where to find things makes this place awesome!

Electrical department missing 80% of what I need every time I go in the store. Everyday electricians use boxes, and fittings. You should have top stock to last you all year yet you dont because you dont want to go over your budgets. Thats like running out of lumber. You dont run out of lumber.

Great store! Great prices! Restroom is great!

Helpful person for purchase of freezer. Always had Helpful staff !!!!!!!

Great store, the people were amazing. The staff was great they went above and beyond to help us . Will definitely shop there again.

Large selection of everything in open place and high quality.

Check out does not give you enough time to even ok your email

They had what I needed and the staff were very helpful.

Store is always clean and well organized, good shopping experience.

Love the store when we can get what we were looking forward too ..

Was asked by every worker except one if I needed any help. All of the workers was very friendly and patient with me until I found what I needed.

Tool rental in a Home Depot is a must. These guys have it. Wish I would have known before I started my remodel!

Cant never find anyone to help they all just walk the other direction or say I dont work in this department

Chris Blanton is the BEST worker ever.. I absolutely love that guy..

Great help from cashier .

Seems of late that they have everything that I need so Im happy with them and their prices seem to be better than Lowes...

They have most of what you want and when I have to buy large quantities I will go thereother than that we have a local hardware store in Bonne Terre that I frequent.

Employees were very friendly and helpful

My favorite place to be!! The self check out cashier was overbearing and all up in my bubble. Minus 1 star......

Horrible srvice lazy workers who lieBuyer beware GO TO LOWES The service is far superior to home depot I tried to rent a Bobcat yesterday I was told I had to be there 6 oclock this morning while I was there theres no Bobcat meanwhile 5 people standing around for a work day who I have to pay home depot says we dont care not to mention some employee running through the store screaming and yelling at me talking about Im gonna call the cops what kind of weird people do they hire here The service is trash I will turn down a job if any customer request me to get product from this home depot

Went in for a specific tool and the only one they had in stock was the display. The worker was very friendly and helpful and sold me the display at a discount. I definitely recommend this store.

Jordan in the lumber department was extremely helpful. Thank you!

Always friendly employees, they have a good variety of products, prices are competitive with other places

Found everything i needed, was not hasseled, and check out was fast....i was in and back in my car in less then 20 min

Carries Milwaukee and rigid high quality tools at great price friendly service

The little blonde girl at the paint counter was rude , condescending and short AFTER she finally looked up from her phone.

Great store to go to

This is my home improvement store of choice in the area. I know where to find what I need and the staff are always happy to help when engaged. Most of the staff are outgoing and courteous, only a couple times have I run into those who avoid the customer by ducking and dodging around corners and then disappearing. The store is always presentable and as clean as can be expected.

Love them always a great experience

Younger employee helped my diabetic dad. He needed sweets and she got him a soda without hesitation. Couldnt be more thankful for her huge act of kindness!!

Bought new door they were very helpful.

Workers were very nice and helped me find what I needed.

I mean its home depot.. pretty self explanatory. Staff was pleasant and the store was clean

Dealt with the pro desk. Super service as normal for this store.

Best greeter ever!

Always prefer Home Depot to the other big box store. This Home Depot also allows rentals of equipment such as Bobcats, Treanchers, Scissor lifts, etc.

I go there all the time very nice people work there not rude like Lowes people

The store that has everything I need

A couple of fellows one was deaf was great help. Up front by the desk by the power tools same guy that waited on us in the past had gray hair just kept flirting with the other girls and was extremely rude to us. No help from them at all! The deaf Guy five star.

Had almost everything I needed, helpful employees and got out quick.

We had to go to this location to pickup out of stock items at our local store. Everyone was less than helpful with our purchase. Assistant manager Mike was down right rude with his comments. Do not recommend this location.

Went looking for smoke detectors but needed a package of 8 to 10 but they were out of stock..Clean store and courteous employees.

Their doors are expensive

I dont wear face masks cause i talked to corporate and said masks dont protect you from covid19 and they agree

What you would expect from a home improvement store.

No one in the paint department! No bell to ring no button to push have to go find help. Paints done did they let me no? Nope not a word nor thank you for your business.

This Home Depot is great very clean everything was easy to find. Very well organized.

Love this place except when you go through self serve line and they tend to want to come stand by you like your stealing merchandise

Very helpful and professional! A great shopping experience! Thank you Home Depot!

How do I turn this off on this app Im tired of you asking me how things are every freaking place I go.

Tyler, A.K.A Tiger, helped us with some new flooring and went above and beyond, going as far a finding us a flat cart to load our flooring on when we only had a regular cart. We live in Fenton and none of the Sunset hills Home Depot folks have ever been this helpful. Thank you Tiger for your Amazing help.

Great service. Loaded my new mower onto the trailer with no problems.

Couldnt locate the item we found online. Felt the patio umbrellas were a little high. Clerks were helpful! Store was clean and well stocked.

Love this place. Everyone is friendly

They might be over 20 miles away, but no business in our area has the selection, prices, or customer service that these folks do.

Staff is always helpful

Easy access and parking for a semi-53 trailer.Welcoming helpful employees that helped me find what I need and made sure it will answet my needs.

Home Depot is another great place to but building materials and other items. I was very disappointed they dont give a Military discount on appliances! Everything else they do but NOT appliances?! What is that about!?

People was very helpful and friendly.

Prices are great and the employees were so helpful, the store is organized great and its really clean!!!

Love our Festus Home Depot. Helpful employees always asking & ready to assist you in your shopping needs. *****Five star rating from me!

This is my first time going to the Home Depot in Arnold and also the one in Festus theyre both very nice seem to be cleaner and more organized than the Sunset Hills, South Lindberg stores

They had the lumber and, it all looked like good wood. And very organized.

I like Home Depot, just not this one, my experience has been consistently bad with customer service, and to clarify I am particularly speaking about the Customer Service Desk as I have encountered more than one visit that a customer service representative often not helpful, rude, seem inconvenienced when approached, and unprofessional. Even though I have encountered many good employees, but the customer service desk at this location cause more inconvenience than the good of the other Home Depot employees. This instance I am leaving the store empty-handed though what I need in stock but customer service wasnt so helpful, and quick to provide an answer without putting any effort into it.

I was able to find what I needed. I liked the availability of associates to assist me.

Great service

Very friendly staff

They sell wood ok bub

The stores help was friendly , clean even with changing the store around for the season. The people help you as much as they can or they call some one who can help. WELL DONE !!!

Could not find someone to help me find what I was looking for walked around and finally found what I needed myself

I went to pickup several items today and a couple of them weren’t accessible at the moment. One of the cashiers was very helpful and had the items brought to the front of the store. Thank you for showing there still is some people out there that understand what customer service is...

Staff is polite, friendly, and helpful. Always stocked, I have yet to visit and leave without what I went for....plants, landscaping, flooring, tools you name it.

Good customer service, general availability of household hardware items.

Friendly and knowledgeable employees.

Check out the paints!

Im impressed that when you walk in, there is a real person that will help you and can send you directly to what you are looking for. Saves a lot of time also the people who assisted me were very helpful.