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Baker Tire & Auto
104 S Reilly Rd, Fayetteville, NC 28314, United States
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Baker Tire & Auto
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Ma
Review №1

Went in for an out of state vehicle inspection and they were extremely professional and quick with the services. Only charged me for what was need and I got out in under an 45 min. Extremely impressed and will be returning

Mi
Review №2

They were fair and knowledgeable. Will be coming back here for repairs in the future.

Da
Review №3

They have always provided good quality work on their services at a reasonable price for the service or repair. No appointments are needed, it is a 1st come,1st serve service. They do most maintenance and repair work, from oil changes and tune-ups to parts replacement and AC work.

Ro
Review №4

The staff was extremely nice. I sat there from 8 am to 12. It was told to me that it would take about an hour and half (fix a stud on rear passenger side) and was told with parts and labor it would be 100 dollars (after I was told 90 by the place that sent me to them), then it went to 102, then the wrong part was in the system so they kept trying to find another one. Finally after 4 hours of waiting, it got figured out. Then I get told it would now be 125 dollars because they had to get the part from the dealership. Just ready to get out of there, I just paid. I think after 4 hours of waiting, they could have at least kept with the 100 dollar price. The staff kept me updated with what was going on. But overall was not very impressed. Definitely felt like I was getting screwed around a bit.

Mr
Review №5

Definitely go to Baker for all you auto needs. They are amazing. Friendly, professional, fair.

Ma
Review №6

Great place! Took care of my Suv and was able to get back later the same day. Very professional and courteous.

Jo
Review №7

Everyone was polite and professional. We were the only ones there at the time and I had my young daughter with me. They asked if the movie on the TV was appropriate for her and when I mentioned it wasnt they changed it right away. Service was fast and what I asked for. Will return.

va
Review №8

They were very polite, and they didnt try and RIP me off. I would highly recommend them🥰

Au
Review №9

Starting from the beginning, Jennifer was professional and her customer service skills alone is what kept me on the phone to even inquire of services needed! I had called a few prior who were not very nice. Green was the mechanic who changed my sparkplugs and then I went back for my engine mount changed. Dennis showed me what the damage was before fixing it and that helped assure me of what I felt was one of the issues with my car. I will say I traveled across the country from AZ to here and God spared my son and my life because the mount was extremely bad. I informed Jennifer they needed a new sign that reads We want your business, not your money!. The reason I say that is because they were honest and good business wants customers back for life. Just money is one time but business is what every establishment should thrive for in order to succeed.

Is
Review №10

Actually was on my way to another store for a wheel alignment then look to my left and seen a car with 26s or 28s Rims. Soon I walk in was greeted by I believe her name is Jennifer (DESERVES A RAISE❗) she was nice and told me the she only been there for like 6 months and told me the small print that most companies are scared to tell you. Great work fair price and will definitely recommend family and friends⭐⭐⭐⭐⭐

St
Review №11

Best shop in town! The mechanics at Bakers are reliable, efficient and extremely honest..they’ve saved me tons of money on my car and don’t take forever to assess or fix my mechanical issues!

Le
Review №12

Excellent service,professional and courteous. Went in for rotor replacements ..technician showed me how badly damaged my calipers were from Previous Rip-Off instead repair. Honesty and Integrity

Sa
Review №13

Great quality work and HONEST!! Took my car to them for a few issues, (brakes, power steering issues and state inspection). Took care of it in the same day with great work and affordable price!

Kn
Review №14

Employee are very nice and friendly. They are very good and timely on making repairs.

An
Review №15

Nice place

Tr
Review №16

Very detailed in there work the customer service was fantastic and I havent experienced any problem with the repairs I would return for my car repair needs

Fr
Review №17

I was totally pleased with Baker automotive. They are reasonable and professional. Will definitely go back to them again

Tr
Review №18

Zach was extremely helpful and exceptionally understanding.I would definitely recommend to EVERYONE!

Ch
Review №19

Always awesome service

El
Review №20

Job took almost a week longer than quoted, had some issues even though it took longer than anticipated. Thankfully the representative I spoke with brought some of them to my attention and made sure my A/C was fixed as it worked when the vehicle was brought in; even if it required them to stay later. My line for my gas cap was undone and wasn’t reconnected along with some small issues. Great customer service and honest guys just disappointed with time for repairs and the small mistakes don’t necessarily instill confidence when your trusting someone to assemble a complex machine that gets you to work. I’m sure if I had brought attention to them on these issues immediately they would’ve fixed them, I just wish it wouldn’t have taken that for it to have been handled.

Bl
Review №21

Outstanding service, professional and courteous. I had a nail in my tire and had a plug repair until purchasing new tires. They allowed me to video and photograph the process for my godson who enjoys vehicles, good learning for me too! I highly recommend their services and will use again if needed.

Sa
Review №22

Nice guys But there work is not good. Or willing get the problem fix more interested in your Money. Dont recommend

Mi
Review №23

Zack is the man . I came in to get an alignment on my car and they were backed up from the day before, I had an appointment with them for that day but they apologized for the inconvenience and still made room for my car to get work on that morning. Great people ! I recommend this shop for their professionalism and pricing !!! Thank guys !!!

Jo
Review №24

I have gone to Hinson Tire & Auto with several of my vehicles. They are very knowledgeable and friendly. I always know that I can count on them to get my issues resolved quickly and efficiently without trying to hassle me like some places around town. I cannot thank the staff enough for everything they have done for me with my vehicles. I can definitely say that I am a loyal customer to this business. I recommend anyone looking for honest and reputable service to make this your first and last stop!

Er
Review №25

Great customer service, friendly staff, I would definitely recommend going there. I went for my state inspection and they got it done quickly. I called ahead and they were able to answer all my questions before I got there, including if they were busy at the moment, which is always a factor to consider if you have kids with you.

Ze
Review №26

Came in for inspection which was completed quickly.

El
Review №27

The owners and mechanics are really professional, really nice and honest. Really clean place AND they dont rip you off. Will not go anywhere else except here. I also love the fact that they give great prices. Thank you guys. Youre awesome!

Br
Review №28

This place is great. Walked in for a wheel alignment. Took my car right back and on the rack. I do my own auto care at home but what I cant do I bring to here.

Lu
Review №29

Very professional, thorough and helpful. 5stars, definitely making them my go-to for inspections and carwork

Ja
Review №30

Last minute just before closing and they did two vehicle inspections for me. Thank you for the quick and professional turn around.

Li
Review №31

Tito was a very pleasant person to be around. This place very professional for a mechanic shop. They definitely have fun in there dont get me wrong the prices are great and the staff was friendly. One of the most important things when I go somewhere is honesty and they have it. They wont suggest something you dont need HUGE bonus. If you have to have your vehicle serviced I suggest going here every time! They have truly gotten a new long term customer in me.

Ka
Review №32

Jennifer and the guys are amazing!

Lu
Review №33

By far the best auto repair shop in Fayetteville. They are the most honest people and kept me fully informed about my car while it was being serviced. Not to mention the prices are awesome. These people are the best, i wont ever take my car anywhere else!

Je
Review №34

I went in to have a crankshaft position sensor put in and a new AC compressor because I didn’t own the proper tools to do said replacement repairs and not only were they cheaper than anyone else in town they did an amazing job they also did a full AC cleaning and refill plus I had my car back by the end of their work day I highly recommend them to anyone having any car issues

Ka
Review №35

I will always come to this place to have my vehicle repaired. The employees are patient and kind. They also did not charge me an arm and a leg. I was having a real stressful day with my car getting towed to them and they made my stress disappear. They worked with me and knew how badly I was being treated by a company I pay for roadside assistance. I recommend anyone needing great customer service and quality work done on their vehicle to come here.

Vl
Review №36

I could write a long review but let me put it simple.Honest people and friendly environment.

An
Review №37

I will go back to Baker they dogood work, theyre friendlyvery professional I recommend this place to all my friends and family members keep up the good work guys 👍😁

Lu
Review №38

Employees are all nice and care about the customers. You feel relaxed and welcomed when you go in the shop and can be confident that the job will get done correctly because of the professionalism of the mechanics. Great service and great pricing I wouldnt go to any one else for my car.

Li
Review №39

Best shop ever. these r the most honest people Ive ever dealt with and Ill be a loyal customer for life! Leyla at the front was extremely helpful and so sweet. :) thanks everyone!!

j
Review №40

I brought in my 2006 Mini Cooper S for alignment. I hit a pot hole pretty bad, and my car had a code for the steering angle sensor, which has to do with alignment. I do most of the mechanical work on my cars, but alignment is something that has to be done at a shop. Tito was very courteous over the phone and was honest when I asked if they had the tool to clear mini cooper codes. I brought the car anyway, hoping alignment would make the dash lights go off. When I arrived, I was listened to and my concern was addressed. I was called to the bay where they had the car, and Tito showed me where I had hit the rear left strut. I was recommended to change the strut, but was not pressured at all to get it done, since the car could still be aligned. After the alignment, I test-drove the car, and since the steering wheel was a little to the right I went back. They took it right in even though it was after closing time, and made sure the steering wheel was in the right position, realigned the car, and when I got it it was very well aligned and the steering angle code was gone. I would recommend this shop, and would definitely bring my car here again.

Ar
Review №41

So friendly VERY HELPFUL. SO THANKFUL FOR THE PEOPLE. They help my family out of a bind, made our day so much better. God bless the shop and the people here.

Sh
Review №42

Great friendly staff!!!

do
Review №43

Very organized and friendly team

Br
Review №44

Solid group of guys. Explained exactly what needed to be done on my 2008 Land Rover LR3 and what they could/couldn’t do. Very professional and reasonably priced. Highly recommended

Ru
Review №45

Excellent, fast, and quality service. I am very pleased with the job they did on my car.

Na
Review №46

Great customer service!Brought my 2016 Acura MDX for:Oil changeAlignmentSpark plugsThey where very helpful and the price was fair.

Je
Review №47

Went to Rhudys to get a stereo put in my truck and they shorted the electrical system. Dropped my vehicle off with Baker Tire & Auto and they fixed me right up. No issues. Have had regular maintenance here since then.

Jo
Review №48

Genuinely nice and trustworthy people. Very accommodating and very very competitive prices. I highly recommend this establishment.

Br
Review №49

Great place to get work done on your car. Technicians are knowledgeable and willing to help. Prices are some of the best in town!

Qu
Review №50

This is really a great place to do the routine and other car maintenance. They charge very reasonable. Never charges extra. Highly recommended to this.

Gh
Review №51

Zack took great care of me and the staff were great explaining everything.. I would definitely be back if I have anymore trouble with my car .

Da
Review №52

Best shop Ive ever been to. Very reasonable prices, fast, friendly service and everything still working great. 5 Stars easily.

Ch
Review №53

Its the best pizza with the freshest ingredients that you can find!

N.
Review №54

Informative, friendly, quick service, competitive pricing. Started smelling oil or gas fumes periodically while driving so needed to figure out what was wrong. First time getting automotive work done in Fayetteville so I did a quick Google search to point me in the right direction. Glad I came here, and would recommend to others.

Li
Review №55

Only place in town where my family and I bring our cars! These people are all so wonderful, professional, and honest. Thank you all so much for providing excellent affordable service and going above and beyond.

Ja
Review №56

Very well respected people good at what they do. Had my car balanced and everything was on the dot. Good get your car serviced here.

gr
Review №57

They never fail to give great service. Great work and all around good people. I refuse to go to anyone else

Sy
Review №58

Excellent customer service, trustworthy, honest, reliable. Highly recommended!! Mechanics are exceptionally trained and super nice! Wont take my car anywhere else :)

Rh
Review №59

Go elsewhere!

TO
Review №60

Awesome Service the guys had great personalities and customer service

ki
Review №61

Friendly and curtious service..Quick with great quality... Will come back for more service..😀

Ma
Review №62

Just dropped my car off here today. Praying all the reviews do me justices. They seem like great people and was nice to me. and Im willing to give them a try other place in Fayetteville aka jiffy lube are liers and dont even do oil changes like they are supposed to. So hopefully they workout

Je
Review №63

We needed a used tire as ours went flat. This place had 1 in our size. The tech should have known it wasnt sell-able. It was bald. We were charged about $40 for the tire and putting it on the car just for the tire to go flat in a few days. I took my car to Econo down the street, come to find out, the tech that originally put my tire on didnt put it on right...the wheel weight wasnt installed correctly which caused the tire to be pinched and was losing air.

Ke
Review №64

Came in for a State Inspection and they took there time and were very professional. Definitely recommend!

Jo
Review №65

This is one of the most professional and best places Ive ever been to. Did an amazing job on my car and i will always get my car fixed here.

Eb
Review №66

Very polite, timing wasnt as long as I anticipated, I will be back again for more service when needed. Thanks

Do
Review №67

I have always received great service here. They are friendly, efficient, and professional.

Ca
Review №68

I cant rave more about this auto shop. They are kind and wonderful people, they know what they are talking about and do spectacular work with the best intentions! We have been bringing our cars here for several years and I will always return here! Their customer service is friendly and quick! Their attention to detail and their ability to care about every situation your car might be in makes them a priceless go-to nessesity.Really, I could go on. But the bottom line is, these are great people and they do a very good job!Thanks guys for taking care of us everytime we come in!

Ky
Review №69

Great things come in small packages.I looked around on google maps for a good mechanic based on reviews, and saw this place had a 4.2, so o decided to come in for grinding noises. When I got here I noticed it was a bit small but figured why not. They gave it to me straight and Tito literally showed me all the parts that were messed up and explained what and why it was happening. Not to mention the price wasnt too bad at all.

Dr
Review №70

Professional, reliable, trustworthy and customer care.

FL
Review №71

Wonder customers service. Fast and reliable. Busy at times but come in the morning and youll be out in no time.

Ma
Review №72

Got my NC inspection done. I showed up close to closing time but they got the job done and everyone was very polite.

na
Review №73

Really great people! They helped fix my car the same day.

jo
Review №74

Very courtesy and prices are affordable !

Te
Review №75

Very nice and very professional and affordable, will always take my car there for now on.

Ch
Review №76

Excellent service fast and reasonable I will definitely be going back for future repairs

Ke
Review №77

By far the best. I will only takes my vehicles to Hinson. I have had both my old Subaru and my new Jeep. Didnt take long at all before they had diagnosed, excellently priced, and were all over it. Have zero complaints.

ro
Review №78

Honest and fast service, very trustworthy

Ra
Review №79

Very friendly and welcoming .Fast service. Definitely will be coming back.

Ei
Review №80

Best place to fix your car and good service

Ph
Review №81

I have done business with them for years great guys

Sh
Review №82

The best auto-repair shop in Fayetteville by far.

ke
Review №83

Always great job and takes care of customers!

Ma
Review №84

Grate quick work

Ga
Review №85

Great friendly service.

Ad
Review №86

Excellent & Fast service

Ra
Review №87

Great group of guys.

St
Review №88

Great SERVICE FAST SERVICE

om
Review №89

Very helpful staff

La
Review №90

Very professional

LS
Review №91

Quality service

Vi
Review №92

Very professional and curious

Information
14 Photos
92 Comments
4.8 Rating
  • Address:104 S Reilly Rd, Fayetteville, NC 28314, United States
  • Site:https://baker-tire-auto.business.site/
  • Phone:+1 910-764-2277
Categories
  • Mechanic
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Car service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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