Tried to obtain my second Jaguar after a very successful first purchase and great car driving experience. Negotiated my trade and new lease. Signed contract, paid first month, left dealership only to get a call that my deal was cancelled cause the numbers didnt work. Asked about a counteroffer, etc. as I really wanted to stay in the Jaguar family. No response, no details....moved on. End of my Jaguar ownership. Good luck buying anything here. UPDATE: They closed their operation.

Steve DeSisto and team did it again. Second Jaguar from them. Same hassle free and fully transparent approach from this team. They took the the time to fully understand our needs and requirements and worked with us till they were able to deliver. Simple, stress free, no pressure approach. I highly recommend them. Five stars.

They are very helpful. I get my loaner car so I am never without a vehicle. Always had my car done quickly with no problems

Searched for the right car nationwide for over a year and a half and finally found it at a first-rate, no pressure, friendly, professional dealer—Jaguar Exeter, NH!Jim Dowd was super efficient, thorough, pleasant as to follow-up. He answered all of my questions as an out-of-state buyer and made the process painless and enjoyable.Clearly this relatively small but effective dealership loves cars and made my entree to Jag family most enjoyable.Thank you Jim, Karen, and all the rest of the team at Jaguar Exeter.

Mike Palmer is the best! He was very helpful and patient while we worked on getting the financing for our pre-owned vehicle that we bought there! We bought a BMW 328i xDrive! It was so straightforward and easy. The car in in great shape, and he has had great communication the whole time!Thank you Mike and everyone else @ the Jaguar dealership! Especially the people in service as well. Tom F. is great!

For my wife it was time for her get a new vehicle. Yes it was fun for her to drive around in her Lobster Red Jeep Wrangler 4 door soft top, hard top, she had all the bells and whistles. While riding around on a winter/spring Sunday afternoon we pulled into Jaguar Exeter just to check it out. Never even thinking we would buy a Jaguar. After seeing the price tag and seeing how sharp these SUV Jags were we decided to talk to go there when they were open and talk to a sales rep. We first saw Steve Desisto, and he graciously introduced us to Jim Dowd. We felt like we were treated like gold. I did not think it would be so fun buying a car. Especially looking at all the models of Jaguars. We also talked to Tony. Everybody there was so nice and no pressure. Well we bought a E-pace. After one week of driving it, we went back and bought an F-pace for me. We both love of new Jaguars. Two cats are purring in our garage ready to hit the road. If you are reading this: get over there and check them out! It is definitely worth it.

I just placed an order for some parts for our new Jaguar. I was so surprised & delighted when they were delivered to me in person instead of shipped to my home. Thank you very much. Thank you very much. I look forward to doing business with you in the future. Many thanks to Phil in parts you are a true professional.

This service center introduced air into my vehicles brake system when their personnel replaced a brake caliper. Mistakes happen but this dealer gets 1-star for the way it handled its mistake - by washing its hands of the problem.When Exeter returned the car to me, the brake pedal was spongy and unresponsive to input. This is a serious safety and drivability issue, particularly on a 550-horsepower sports car.Exeter bled the brake system but when they could not return the car to its factory condition they began claiming it operates as designed.I brought the car to independent mechanic who confirmed brakes do NOT operate as designed. The indy shop discovered air trapped in the brake system, and bled it properly. Now the car drives perfectly.This service center lacks skill and accountability. Will not return for further car purchases or service.

Going to Jaguar Exeter is like going to visit family. Readily available to help you. They put customer in Customer Service. I have been dealing with them for 11 years and always happy to go there. Keep it up

Ive had my Audi A4 serviced here a handful of times over the past 3 years and have been extremely satisfied. The work is top notch and I often end up spending less than I expect!! Would recommend to anyone - especially those with German/European vehicles - not just Jags.

Of the numerous cars I’ve purchased over the years, I have to say dealing with Jim Dowd at Jaguar Exeter was my best car buying experience ever!! Would highly recommend this dealership.

I take good care of my cars and I expect the work to be done well. Over the years I have found several places that meet or exceed my expectations. Jaguar of Exeter? Absolutely not. As a jaguar owner since 2013, I brought my car to this dealer routinely for maintenance. In retrospect, having had my jaguar serviced elsewhere exceptionally for the past year, I can say definitively that Jaguar of Exeter is the worst dealership or repair shop I have ever done business with. Not only do they have subpar knowledge of luxury performance vehicles and what can go wrong, they also “don’t know what they don’t know” thereby blaming THE CUSTOMER for what is their own incompetence. Lug nuts “that fall off” the vehicle, failing to diagnose bent wheel rims (common vibration cause in performance cars), replacing the wrong parts and then attempting to charge full price to replace the “right parts” (when a competent mechanic found the “real” problem”), having incorrect knowledge of how headlight sensors work in the vehicle and consistently placing the inspection sticker in front of the sensors (and telling me, the customer that moving the sticker “was not the problem” (it was of course); these are just a few unfortunate examples. I’m sure under the right leadership, this dealership could correct their issues but for now I stay away.

Great vehicles and Excellent people. We love our new E Pace!! Thank you!!

First of all good luck to any one trying to buy a car from them. I reached out on Feb 7th looking to buy my wife a New SUV. Her one requirement is having surround vision. I get a response back from Jim Dowd stating I am correct and not all have that feature. Could not tell me what package or anything. Would need to go through his inventory and be back in touch. it is now Feb 12th and no response back. Shows they do not even know the product they sell. A follow up e-mail to JIM and his response back is doing his best they are small dealership and trying to prioritize. Honestly 5 days and still can not answerer my original question. I would not want to know how hard it is to get a veh serviced there. Good luck trying to buy a veh. I would give 0 stars if possible. Buyer be ware.

Very satisfied. Ill return when my new car needs servicing. You have a great staff - both in sales and service. Thank you.Carroll Winch

Amazing experience at Jaguar Exeter. The staff really listens to what your needs are. Last month was my 3rd Jaguar from them.If you are in the market for a Jaguar go to Exeter !Thanks Stephen, Jim and TonyChristopher Mondello

We are a business that deals in Automotive Repairs and from time to time we need to order parts directly from a dealer. Tim in parts (and service) is an exceptionally helpful individual. He has been very helpful on numerous occasions even though we only work on Jags from time to time. Im thankful that these folks are here.

I just brought my jaguar in for service and was greeted with a smile and hospitality that other dealers just dont have. I look forward to visiting again and recommend all that have service needs to visit jaguar of Exeter.

After looking at one vehicle, the price negotiated was more than fair, but the features I was looking for were not on that car. A month later a second car showed up with the features I wanted, the price was right and the deal was done in minutes. No sitting for hours in this place, no back and forth with the manager, no typical bait and switch car dealing. I have not yet had any repairs or customer service interaction so I cant comment or rate on that.

Excellent service. Always friendly and helpful.

Great service experience! Work was done quickly and effectively. Working with Kelly is always a pleasure.

Nothing short of incredible. Bought my 2nd jaguar, Steve and Stephen are fantastic and made sure we were absolutely thrilled with our purchase. Thank you!

I just purchased a new Jaguar from Exeter Jaguar and it was one of easiest new car purchases ever. The staff were friendly and knew their product well. I highly recommend Exeter Jaguar.

I have called their parts department 5 times and always got a voicemail. How does a parts department have voicemail? I think they think they are better than there customers and do not provide any help when i need them. My next purchase will be elsewhere.

Great Service by this dealer after the sale. Very much recommended if you are in the market for buying Jaguar

Absolutely positively the best experience ever - with both the sales and service teams at your dealership. We traded in our previous Jaguar to you and bought a new XF from you...everything went smooth. I recently brought in the XF for its first service...the service team handled everything perfect. Im glad weve found you.

It is closed and no longer in business

I purchased a Jaguar XK from them on 06/23. Their price was right, the staff was knowledgeable and friendly.

I have put 1000 mi on my f type .I AM LOVING IT.

Purchased a 2016 XF - the entire experience was great - from the test drives, to the sales process; everything about Jaguar Exeter exceeded my expectations. Steve Desisto was my primary contact and made the entire process seamless. I highly recommend Jaguar Exeter (and the XF)!

I have been very happy with Jaguar Exeter. Good experience all the way around.

I received great customer service.

Great sales manager got a incredible deal on a Few Pace S

Great cars, not the warmest of communication from staff. Waiting room is straight from the 80s...

Very disappointing, went back and forth with Steve for 7 emails without him answering the one question I was asking, he kept coming back with things that had nothing to do with what I was asking. I was interested in a XE and he brought up an Escalade??Finally called about a car they had on their website, it says lease for $319, when they finally came back with number they said it would be mid $500s to lease....How does that make any sense?? I had called Peabody and they had given me a quote of $355....Exeters website said $320.....and they came back with $550+????? That is beyond questionable, and very very shady advertising! I was told it must be a typo, but 3 other XEs on the same page had leases for UNDER $300!!!!!!! I feel like I was taken for a ride (no pun intended) and I never even got to drive the car.Very disappointed, Steve is the worst person to deal with, and apparently this is how Jaguar of Exeter does business, very sketchy. Do yourself a favor, if youre interested in a Jag call Matt down in Peabody, you will get yourself a much better deal and not have to put up with the ridiculousness I just dealt with

Theyve always treated me well.

Great dealership and overall experience.

Quick, personal and well performed service

Your service is always excellent!

Top Shelf Service!

Very personable and good service

Great cars and good selection

Kelly is a pleasure to work with. I am completely satisfied with customer service at Jaguar of Exeter!

Very professional