I just want to give a big Shout Out for the AWESOME Sales Team and Repair Shop at Big 4 Cycle & Marine. These guys ROCK!! We bought a Sea Doo “over the phone”, sight unseen and it was EXACTLY as described on their web site and in all the conversations I had with Tyler before we went to pick it up. These guys go Above & Beyond to make sure you are HAPPY with your purchase. AND they don’t forget you after the sale. We live outside Chattanooga and the dealer in Chattanooga did NOT hold a candle to Tyler and the guys at Big 4. Chattanooga dealer even sold us a double trailer that was not designed to hold our 2 jet skis. 😡We wound up driving back to Big 4 to trade the useless trailer in on the exact trailer that we needed. If you are looking for a dealer with a knowledgeable staff, with friendly bend-over-backwards service and friends that answer the phone after the sale, BIG 4 CYCLE & MARINE is where you need to go!!We thank you guys so much & a special thank you to Tyler. He gave me his cell phone number & when I need something, I text or call him. You won’t find people like that left in this world.5 STARS ALL THE WAY!Shelia & Mark

Excellent customer service! Spoke with a guy up front in that office, cant remember his name. Taylor or something like that. Looked a little like Gru. He was excellent! Love Big 4.

Customer service was great, I had a few questions on some things and they answered with ease and patience. I think his name was Roger, he was the sweetest. Very good experience, and great staff.

Friendly staff, and decent prices.

Just saw your comment. Other then you being unable to answer the phones, you are also unable to record what work is supposed to be performed, what parts to order, or complete any work. I had to wait 3 weeks just for an oil change. Then you couldnt even complete the very simple repair I asked for. Not only were you unable to do this, but you also damaged my bike in the process and left it in an unsafe condition. This is not the first time Ive had issues here, but it will be the last.

Had a old part needing replaced, Melissa at the parts counter helped me order my part and called within a couple days to let me know it came in. Big 4 is my go to place for parts on my 4 wheeler.

Bought a Can-am Maverick X3 XMR Turbo R from them and had some aftermarket parts put on and they did a fantastic job. Ben, Chris and Roger went above and beyond to help me in my purchases. Definitely good people to do business with.

Super. Great experience, both gentlemen were amazingly nice and straight forward.I recommend going there.

These guys never answer the phone don’t bother to leave voicemail they never call back. This why I travel to flatout in Indianapolis way better treatment

We could not be more satisfied with everyone at Big 4. From sales to service everyone answered our questions & took the time to explain. We traveled 3 hours(each direction) to make our purchase passing many pwc dealers along the way simply to give this family owned business our business. The shelves are well stocked & pricing is fair,knowledge is above par & very willing to share their knowledge. These guys & gals are over the top..... Thank You all for the smooth transaction.

Great place, super helpful, installed my Cardo for me

I bought an older model seadoo 2002 that didn’t run right, called and was told the mechanic wasn’t in, left my name and number. No call back. After two days I went to the store, was told the mechanic wasn’t in again, left my info, nothing. I guess they don’t work on older seadoos. All they wanted to do was sell me a new one. Well, when I am ready for a new one, I won’t be buying from them.

Great business, great folks, cant go wrong with Big 4!

Side by side.. yes! Dirt bikes.. yes! Lawn mowers..yes! Street bikes.. Not much if you want a cruiser! But hey cant have it all. Right?

Best place to get something special..Tommy Jr. My man!

I love Big 4 for many reasons. One being because Ive worked there in the service department for over 20 years and have worked on pretty much every brand heard of and Can Am/Sea doo is top notch! I wouldnt still be there if we didnt sell great stuff and if I didnt love the rest of the staff. Work doesnt feel like work when you enjoy what you do for a living!

Great place with great people who love to help. I highly recommend for any off-road needs!

Ask for Chris! Hes very knowledgeable and helpful!

Very helpful staff.

Took my seadoo GTR.215 in to have the oil changed and serviced, everyone was super friendly and very helpful, took time to answer all my questions. Will definitely be back.

Great place for all your cycle and watercraft needs. Awesome staff!

Big 4 Cycle & Marine is the best around that takes care of their customers need. They really provide good quality services and parts. I would not hesitate to go there for anything I need for my bike. Highly recommended and trusted by all of my friends.

Despite all the good reviews, I found a pretty small selection. On top of that, I walked around looking at the two Victory motorcycles I was interested in for about 45 minutes and couldnt get one person to talk to me.Im all for low pressure sales, but I was the only customer in the building..... just a little help would have been nice.Guess Ill buy mine somewhere else.

We always go see Roger for all of our parts and accessories. Hes the best! And Eric is an all around good, honest guy. He runs the best shop in town. The staff is friendly and knowledgeable. I wouldnt take my business anywhere else!

Very clean place and awesome guys that works there and help me find everything I needed. Thank you for taking time and making anyone feel important

If your looking for a good bike its the place to shop...ask to speak to to Ben

We took our 2004 Kawasaki Mule reluctantly to repair an issue that we could not figure out after weeks of self diagnosis. Just to let you know we repair all of our machines successfully on our own, but finally gave in for help. Big 4 was extremely helpful and professional in every way. They quickly diagnosed the issue and repaired it for a fair price, calling us to be sure we were aware of the problem and cost. We recieved a detailed receipt with notes on everything they repaired and the issues they found. The Mule works the best it has in years. We highly recommend their service department and will not hesitate to use them again. Great work all the way around!

“Have been buying and trading at Big 4 for over 25 years. Easyest people in the industry to work with. Always have the best selection and service of anyone in town. I have traveled the country from coast to coast and have not found a better dealer Still travel from Tenn. to get my ride serviced at Big 4, cant seem to be able to find a service dept. I can trust as well as here. Looking forward to purchasing a water craft in the near future with them its always a pleasant experience.

Eric was great with helping me with a simple, clean purchase of a new XT250. He did everything very professionally. Im very happy with the way it turned out. Im extremely happy with this bike and am having a blast with it.

Beautiful April 4 Saturday and we just got a tire put on the same day. Unheard-of. Third tire I bought here service is always great and reasonably quick.

Very good crew. I worked with both Eric and Patrick. Very smooth transaction on the Spyder. No hard sales pitch. I asked a lot of questions over many days. Both these guys stayed engaged with me. Thanks guys.

Friendly staff. The place was nice and clean. Full of a lot of fun toys.

The sales staff and service department are great! Top Notch all the way!

Have always been greeted by a friendly and knowledgeable staff - our friends and family have experienced great customer service with Big 4 Cycle. whether buying a $2 part, a new / used ride, or just getting our bikes serviced, weve always observed a professional and courteous group of motorsports enthusiasts. Keep Up the Great Work!

Ive bought a couple of bikes from them now and am very pleased with both purchases. From parts to accessories their prices are in line with on-line businesses and the service is to notch. The best toy store in the area.

“I was in bad need of a rear tire on my way home from a long ride in 2012. Big 4 popped up in a Google search with good reviews. I rode down from I-64, and was greeted by member of the sales staff, who took me back to Service and introduced me to the Service Manager. They didnt have a usable tire in stock, but the local distributor did. The Service Manager picked up the tie on his lunch break and I was back on the road shortly thereafter. GREAT shop, and I do recommend them to my friends who pass through that area.

Great open house! Got some good info on Trikes and jetskis. Very friendly staff.

Awesome!

Everyone is Awesome.... By far the best shop in town. They even worked on my sons KTM so I didnt have to take it elsewhere. Everyone is so friendly and helpful

Great work ethic and will work with all to meet your service needs.

Always good friendly service. Non pushy salespeople. Educated in their products.

Called spoke to a salesman who told me I could come make a deposit the next day due to the fact I was 2.5 hours away and then the next day drove 2 hours only to call and tell them we were 30 mins behind and was told they took a deposit the night before very very unprofessional sales staff couldn’t even make a call before someone started driving would definitely not recommend this place

I like all the man toys here.

Took my brand new scooter back for the 3rd time and they have to order a carb and found out they never ordered it. Not to happy with them right now.

Everyone is very helpful and knowledgeable. Showroom is clean.

VERY POOR SERVICE. HAD MY ATV FOR 7 WEEKS. DIDNT GET IT BACKIN GOOD SHAPE . HOOD DIDNT FIT .HAD PARTS MISSING. VERY BAD SERVICE.

Good

NICE PEOPLE, I GET MY SEA DOO SERVICED THERE, I ALSO HAVE ENOUGH TRUST IN THEM I PURCHASED AN EXTENDED SERVICE AGREEMENT.I USE MY SEA DOO ON A TENN. LAKE BUT BRING IT BACK TO BIG 4 FOR ANY MAINTENANCE, OR SERVICE.

Nice place and the staff was really friendly to my young son who was asking lots of questions of them. Id go back.

Got a awesome crew over there at big4.

Help me with everything...great

When here looking for dirt bike handle bars. They had dirt bike handle bars.

Very nice and knowledgeable

Always friendly and helpful.

Great experience overall !

Awesome people ❤

Very good service but little expensive but still worth it !!!

I wasnt treated very well

Wonderful

Very helpful

Not much bikes at all