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Trackside Auto Repair
2170 Cross St, Eugene, OR 97402, United States
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Trackside Auto Repair
Comments
Ta
Review №1

The guys here are all great guys and work hard to get things done. Need a place to go this is best auto shop around. Wheel bearing literally took like 15 minutes.

Lo
Review №2

Great service.Everybody very knowledgeable.Rick is a heck of a nice guy.Ten Stars!

Ar
Review №3

Good value, honest people; would recommend 10/10

Ma
Review №4

They have always been honest and stand by their work if there is an issue. The only Volvo shop I will go to.

Pa
Review №5

On one of those hundred degree days, the air conditioning went out in my car. My auto mechanic took me in immediately and fixed it in about 20 minutes or so. Thank you Rick.

El
Review №6

Very efficient shop very qualified mechanics very reputable and honest prices are very fair I would highly recommend them

Ca
Review №7

Poor service, high prices, very dirty and disorganized

Ku
Review №8

Super stoked, good service, good price. Very satisfied 😌 took great care of my daughters VW beetle.

Se
Review №9

These Guys are great ,very kind and flexible they even let me trade in my old car for $ off and trade in , They do good work to

Sk
Review №10

Super helpful, knowledgeable and reasonably priced. Good with Volvos!

Sh
Review №11

Trackside Auto is the best hands down. The owner cared for my vehicle as if it were his own. With my familys safety being the number 1 priority, Tracksides attention to detail and professionalism lead me to learn that this shop is the only one for me. I had an older 240 restored completely at Trackside. No complaints. The car went 10 yrs no issues. Not one! I will do it again someday! Thanks for everything team Trackside!!

Jo
Review №12

I had exceptional service on short notice.These kind folks showed me their integrity and saved the day!

Ru
Review №13

Always great work! I’ve gone to them twice now for my truck. First one was when I hit a deer and second was vandalism to my truck. Both times they went above and beyond of what I expected. I can’t thank trackside enough for the awesome repair work they do. Customer for life. Thank you! Also, very thoughtful of them to stay open past their closing time so I could get my truck.

Ma
Review №14

Rick and the crew have always taken such good care of me. They provide reliable and affordable service with a smile. Would highly recommend to anyone, Volvo driver or otherwise!

Ju
Review №15

My mechanic for 12 years, and I miss them terribly. Im excited to move back to the Eugene area. Trustworthy folks.

Ja
Review №16

Rick the owner is great I can just show up and he always makes time to fix my cars problems,rather it be big or small and very fair pricing the work is always top notch and the mechanics are always really friendlyI recommend this place for all your mechanic car needs..

Lo
Review №17

These hard working men always come through. They are smart about cars and find whats wrong and fix it. You drive off with a smile.😊

Ke
Review №18

Ive been taking my various Volvos and other vehicles to Rick and his guys for over a decade and, with the exception of 1 temporary employee, Ive never had a problem. Fair, knowledgeable and very good at what they do. Not a high end showroom place, but the kind of place you go to get things taken care of. Highly recommended.

Al
Review №19

Rick at trackside is great! Ive taken 2 vehicles to him and they always give me a good price!

Ha
Review №20

Great work, at a fair price, I will be using this auto repair shop in the future.

Th
Review №21

Im sure there have been circumstances where Trackside Auto Repair delivered flawless customer service and really did a great job, but they did not provide that to me and I wont be going back. I told them that I thought the antenna ring had gone bad, meaning the antitheft system was not reading the chip in my key (and spare key). They were pretty insistent that it was the starter. Spoiler alert: it wasnt.I wound up taking the car elsewhere for the work. Why? Because the people at Trackside do not call back. Ever. They held my car for a week and not one single time did they call me. I kept having to call them over and over and over and over again to get updates on my car that, again, they kept for a week.They may be able to deliver good customer service to you, but I will tell you with a great deal of certainty that taking your vehicle to this auto shop is a roll of the dice.

Sh
Review №22

Great

Br
Review №23

Trackside was a lifesaver. I needed urgent repair on my Honda Civic muffler on a holiday weekend when a lot of other shops were closed. They took me right away, had the parts easily accessible, showed me everything they were going to do, and did an excellent job. They were friendly, approachable, and easy to work with.

Da
Review №24

Fairly priced seems like they know what theyre doing and always treated me very well

Ga
Review №25

I was traveling the country in my 89 Volvo when I was in dire need for repairs. These guys got me in, and back on the road in no time! Easy to trust their experience, wish there were more shops like this

Ro
Review №26

Great service, great mechanics and excellent shop dog. Thank you for fixing our brakes, Casey and Rick!

Ma
Review №27

The guys at trackside are great bunch.My car needed help bad and I couldnt afford new parts,Rick was able to find me affordable used part for my car.He helped me on the labor charges that anywhere else would of cost me double what he charged me.Im so thankful their is still good people in this World.

Er
Review №28

They know Volvos inside out, have a friendly staff and reasonable prices.

Tr
Review №29

I took my Ford truck in for a tune up. The mechanic said it needed the carb. rebuilt 250 bucks three weeks later they said it was done .I drove it and it kept backfiring and stalling. I took it back and they said it needed a carburator for 500 bucks after 3 weeks they called and said it was done and it runs good.I drove it and it backfired and stalled in traffic immediately so I took it back I said the mechanic told me they wood take good care of me and they said that mechanic doesnt work there anymore. They said the new Edelbrock carb needed a intake manifold to function right another 500 bucks after 3 weeks they called and said truck runs good I drove it and the problem was worse than ever. I took rick the owner for a ride and he agreed and said they would take care of it .I left it for the summer ,Rick said either they would fix it or buy the truck . After the end of summer I went back and they didnt touchit but the truck had new dents and someone broke into the cap. Rick offered to trade me for a 200 dollar wreck. Then he said he would buy it from me at the first of the month. Then on the first he told me he couldnt because he owed money to the irs. Finally I went back and demanded that he do something after all the patience and time and money I paid him, over 1500 dollars and he started swearing and yelling in front of other customers that my truck was a piece of junk and he doesnt want to ever see it again.So i proceeded to go to small claims court and found out he doesnt even have a business license. He has a lawyer. I called to see if we could settle in some way and he became completely abusive over the phone and told me to go ahead and take him to court. Hey, you can do business with rick if you want but he is a cheat and a liar and the owes me the 1500 I paid him. My truck was a mint condition collectors truck I sold for junk.

Jo
Review №30

Love this shop and Rick is so awesome

Ad
Review №31

Really its how they are feeling, Very unpredictable attitudes !.

Ho
Review №32

Good work they know what they are doing

Ne
Review №33

Trackside Auto did two thousand dollars of unneeded work to my Volvo 740 after mis-diagnosing a faulty fuel pump.

An
Review №34

Great service and employees.

Ch
Review №35

Good honest repair shop

Information
7 Photos
35 Comments
4.2 Rating
  • Address:2170 Cross St, Eugene, OR 97402, United States
  • Site:http://trackside-auto-repair.business.site/
  • Phone:+1 541-345-9066
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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