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River Road Automotive
1353 River Rd, Eugene, OR 97404, United States
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River Road Automotive
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St
Review №1

Excellent auto mechanic shop. Ask for Adam. When got back into town from Colorado was going to a local dealership here for oil change. They had lists of stuff to get done that did not need to get done. Adam from River Road Automotive has helped me with 2007 Subaru Legacy Outback. Adam was honest and did good work and was recommended to me by someone else that had same experience with the local dealership. The price on my mechanic bill was good value not a lot. Not close to the local dealerships prices. Adam was very quick and punctual with completing the work. It was also solid work. Adam also was educating me on the mechanic work and gave me a lot of good information. I learned while I was listening to Adam. I went to River Road Automotive twice now with excellent experiences. Just recommend if you can scheduling up to a week ahead but they do take day of work too. Just call them and talk to Adam. My car has been running strong since. Thank you!

Ch
Review №2

Ive been going here for about a decade and as a young female I was never spoken down to or overpriced. The owner has always been incredibly respectful, honest, and goes above and beyond to help people. Plus he has a great sense of humor and wonderful personality, which can really take the stress out of dealing with car repairs. Everyone Ive sent here has come back with wonderful stories. I dont have enough kind words to say about these folks, but I will happily be their walking commercial and a customer for life.

Je
Review №3

My car broke down about a mile up the road from these guys as I was traveling around with my van full of my life. These guys got me right in made a place for my car as soon as I arrived. One of the men working was even going to offer me a ride to the airport to get a rental. I just can not say enough about how happy I was to have good, honest people to be working with. If I lived there, theyd get all my business all of the time. Highly recommend.

Ti
Review №4

These guys have been my go to shop for years. Whenever I get asked, I refer people to these guys. They know their stuff. Stand up guys that wont try to rip you off at all. Ive seen them work some magic I swear.

Ky
Review №5

Adam is super honest and helped me get my car back on the road in a timely manner. Ill definitely be back for any future car needs.

An
Review №6

Quick service fair prices. There was a mistake made but was quickly remedied. Theses guys will not try to take advantage of their customers.

Ma
Review №7

For God sakes who chose that Smog Generator as your splash screen?Please put it back in your private collection.

Ca
Review №8

So awesome, everytime. I wont go to another mechanic. Trustworthy.

Am
Review №9

Love this place. Everyone here is great.

Ji
Review №10

Crabby man after I said what I needed. They didnt t want the hassle of looking up the prices. Afraid my block was bad. Quoted 2590 for head gasket. Plenty of places to go.

Ke
Review №11

Very. Happy with Repair and. Service

St
Review №12

We have taken 3 of our vehicles into River Road Automotive for repairs and maintenances for the last 5 years, from a Ford Ranger, a Kia Sedona to an older RV. We are thoroughly impressed and satisfied with their services. These are good, honest, knowledgeable technicians. It has been a while but I called and spoke with Adam today, about my 2012 Kia Sedona. He patiently listened as I explained my vehicles electronic problems. And much to my surprised, he recommends that I call Shelbys Auto Electrons for faster and more cost effective service as River Road Automotive do not specialize in automotive electronics, adding that Shelbys is the best in town when it comes to electronic work.Simply put, I was amazed! He straight up helped me without taking advantage of my situation or a dime! River Road Automotive and the fine techs here are the definition of integrity! I will always bring my vehicles to you as you have our complete trust!

Pu
Review №13

Can I just say how amazing the customer service was here?!? Suuuper amazing, all the employees were so awesome and not too expensive repairs either!

to
Review №14

I tow alot of my customers here to have there vehicles worked on they take pride in fixing vehicle properly and honest about how far out they will be definitely highly recommended by high caliber towing

Re
Review №15

Kind of spendy. I think they ripped me off. I spent 310$ to find out I didnt need an oil change and I havent changed my oil since I got the car last October. Nor did any of my other fluids get changed because apparently they were all fine. All they did after the 90$ diagnostics was change my spark plugs. I dont know...maybe they are sterling silver spark plugs ???

Ri
Review №16

Broke down today down the road in the drive thru at McDonald’s. Called Adam and he referred me to a tow company that he trusts. Tow company came and got my truck to him with the quickness. He diagnosed my issues and will have me on the road tomorrow. They even let me put my tools in his shop to keep them safe. Couldn’t be happier with his shop. His guy was even willing to give me a ride but I live over an hour away. They will be getting all my business and anyone I know who needs work will be sent to them. Thanks again Adam!!!

Ja
Review №17

Adam was probably the nicest, coolest mechanic I’ve ever met. He didn’t try to jack me and the price was fair. Fast service too!

Da
Review №18

Ive had three experiences with this place, and all of them positive. The first time I needed a/c work done on my 2001 Prius. I thought it was leaking but they said it was a valve that was broken. They replaced it and it worked fine for a year, then the a/c stopped cooling again. I took it back and they said the valve theyd put in malfunctioned. They replaced it. How much, I asked? Nothing, they said. We stand by our work. The other time was when I had taken my Subaru to the local dealer for a recall matter. That dealership did a free inspection and told me I needed my transmission fluid replaced, and a couple of other things, which would cost about $600. So I took it to River Road for a second opinion. They checked it out and said I didnt need any of those things! Honest, competent, reasonably priced, and friendly. What more can you ask?

Ch
Review №19

If I could give more stars, I would. Honest, knowledgeable and great prices. Couldnt ask for anything more. Thank you, Adam, for making my experience of having to get a van repair hurt less. 10/10 recommend.

Aa
Review №20

Adam is a great guy, very fair, didnt even charge me to diagnose a problem when I needed to go to the dealer for parts. He also answered my call before opening to give me info on my car. If I still lived in Eugene hed be my go to mechanic.

Ti
Review №21

I have been a very happy and satisfied customer of Wades at River Road Automotive for MANY years. Wade and his crew have kept my 84 Honda Accord in excellent running condition. There has never been a problem that they have not been able to evaluate and fix. Besides providing honest, thorough, prompt and professional service, the cost of repairs have always been very reasonable and fair. Wade also guarantees and stands behind the parts and repairs. I completely trust and rely on River Road Automotive for all my cars needs and know that Im getting excellent work and outstanding customer service! I HIGHLY RECOMMEND River Road Automotive! Wades Mission statement is absolutely TRUE!

Br
Review №22

Outstanding. Ive been several times and I could not be happier with both the work itself and the integrity of the staff. I recommend them wholeheartedly.Edit: Five months later I’d give them 6 stars if I could.

Gr
Review №23

Best general auto repair service in town in my experience. Great service, great communication. Wade is fair, honest, generous and bends over backwards for his customers. (Nice guy, too.) Highly recommended.

We
Review №24

The owner here is very honest and upfront. The prices are good. The service is great after finding this place will go no where else.

En
Review №25

For $50 radiator he asked $650 to install. I got offer from other mechanics about $400. I asked him for discount he said lowest $500 otherwise come take the car in 1hour and arguably not nicely anyway I wish never took car to river road automotive. Strongly dont go. And not fixed exactly but I didnt want to more argue with f.him

Ni
Review №26

Wade is great. Super friendly. Ive had him work on a couple of my cars. Always on time, always good work. Highly recommended. Hes the only mechanic Ive worked with that seems happy to help vs. other mechanics that seem annoyed or condescending. Wade is really honest about the work he does and Ive never felt like hes trying to upsell me on things I dont need. Easy 5 stars.

Bo
Review №27

I have an old GEO Metro, that I love. From the very first time we met Wade, we knew we could trust him! I just left there about an hour ago. I was a drop in customer on a Friday night to boot! They fixed my cars issue; within my time frame and for a reasonable price! Thank you Wade for your help with my baby.

Ra
Review №28

River Road Automotive get 10 stars from me! Wade is awesome and he really truly helps me with any problems on my 2002 Honda civic. River Road Automotive is so convenient - and theyre friendly and fast. Ive had them do everything from oil changes to my timing belt. They are affordable and I trust them. Being a female, Ive had other repair people try to up sell me on services and repairs that I probably didnt need - Wade has never done that to me. I completely recommend River Road Automotive 110% ! WADE ROCKS!

M
Review №29

River Road Auto is a great shop. Wade and his guys work hard and do good honest work. Wade tells-it-like-it-is. NO B.S.They help a lot of people in the local community with car help and a can-do attitude.At first impression the place looks a bit messy inside, But when youre as busy as they are it can be hard to keep clean.

Sh
Review №30

Super nice people! Great price and they were able to get my car in same day. I was having problems with my vehicle where it left me at the gas station.. He was showed concern for my kids and I and offered to come get us so we werent stranded. I have called in to pick his brain about whats going on with my car and he so helpful and knows what he is talking about. I recommend him to everyone I talk to. Couldnt ask for better service!

Bl
Review №31

I have brought my cars to River Road Auto for about 10 years now and I wont go anywhere else. I have used many other mechanics in town and Springfield and no other place treats you right like these guys.They are honest, fair, and hard working. Wade takes the time to break everything down and give you options. Thanks River Road Auto for getting me in and out so quick today!! You guys ROCK!!!!

Sa
Review №32

River Road Automotive Owner Wade very personable and makes sure every thing is taken care of. He makes sure his service is as well done to perfect. I loved how on top he was. Called me, when the quote was done, as soon as it was done. He was concerned about how inconvenient of it is not to have my car. And knows its very pertinent part of life to rely on my car. He said he would finish as soon as he can. Let me know, the expected time my car would be done. As so, it was done when he proposed. Super nice,and loved how concerned over just the little things.

Ch
Review №33

Been to lots of shops and was treated like just another car. The staff went above and beyond my expectations!! They really helped me out when I needed them the most. Awesome staff Great Prices work done fast. I highly recommend them.

Li
Review №34

Service above and beyond expectations....Adam sent mechanic to my home to inspect my disabled vehicle. Thank you!! So nice to have found a mechanic that is dependable and can be trusted.

Ju
Review №35

Always had fantastic service here. They have fair prices, friendly and trustworthy staff!

Da
Review №36

If youre looking for integrity, quality, and friendly service, use River Road Automotive! I had a great experience working with them. I took my car to get my breaks looked at and Wade told me they could fix the squeak but that it was not necessary for the safety of the breaks. I really appreciated his honesty and will definitely take my car back in to him for any future problems. He also gave me his cell phone number and updated me with text messages about my car. Great service! Im so glad I found this place.

ja
Review №37

Brought in my 08 Focus because of a check engine light and Adam grabbed the reader and told me the issue on the spot, which was awesome. The Ford dealership charges $200 for a diagnostic fee which is robbery. Told me what was wrong, showed me what he was going to buy and the price. Also showed me the shop for a bit, very cool of him. They were very upfront and transparent about everything and that made me feel good about the work they do. To top it all off, when the car was done he had someone in the shop come pick me up so i didnt have to walk to get the car. I live close by, but that was really helpful. They made my stressful week a little less stressful, i recommend giving them a try.

La
Review №38

Nothing is more troubling than having car trouble when Im out of town on vacation. Fortunately, I couldnt be more pleased than to find Wade at River Road Automotive. Wade worked me in, in an emergency, was fast efficient, knowledgable, and friendly. Absolutely great. Thanks!

Ri
Review №39

You know youre in good hands here! Great guys well versed in what theyre doing.

Ra
Review №40

They can fix things and they really try even if they cant find the problem.

di
Review №41

Couldnt fix my car correctly, tried

Sa
Review №42

The BEST auto repair shop in town. Honest, fair, fast and reasonably priced. Wade has been a life saver for me!

Wi
Review №43

I have been taken advantage of by other shops. My wiper assembly came apart during the recent deep freeze. I was told elsewhere that it would cost $300 to replace. But the guys at River Road Auto fixed it and it cost just $95! I highly recommend this shop if you need any work done on your vehicle. I trust them to do right by their customers. I will be back.

Ch
Review №44

Still on the fence. Wade seems like a fairly legitimate guy... and there was a discrepancy of over $120 between estimate and actual work... never a happy day.

Te
Review №45

Adam did good job and great customer service. Highly recommend.

El
Review №46

These guys are amazing. Professionals who are honest with customers.

Mr
Review №47

We are Mechanics ourselves and we have known them for years and have sent allot of work to them over the years, as a matter of fact they dont even realize how many people we have sent their way, well awhile back I needed a personal favor to have my VW Jetta heater core installed and he literally just refused to do the work I couldnt believe it, so I will no longer send people their way dont get me wrong they do good work but now they are getting stuck on themselves think they are to good and decide what they are just going to ignore I wasnt asking for a discount just a favor my wife needed her car my mechanic partner was out of town and I was swamped and couldnt get to my personal vehicle, man all the people we sent to him all these years what a kick in the face. NO INTEGRITY. --UPDATE since I was swamped and couldnt get to my vehicle and the wife really needed that heater core my father in-law did it for me and funny thing it only took him and his friend a couple hours to take the old one out and put a new one in so again I say what a cop out If I wasnt putting customers first I would have done it myself I guess it just shows how incompetent they are down at River Road Automotive was a fairly easy job but you heard the man he only takes certain selected brands so if you need a mechanic that can do it all I guess look else where and use your own judgement!

Do
Review №48

This is a great shop, I appreciate that they are old fashioned mechanics that can tell you what they think is wrong by hearing what you say and what they hear or smell without relying on a computer

ch
Review №49

This business has failed 2 times at a Valve cover gasket.Both times a folded valve cover gasket was installed and not checked . Over torquing bolts . Resulting in me paying out of pocket for these mechanics mistakes .. And they blamed me for over torqued bolts when I dident even touch my vaulve cover .So today out of curiosity I decided to unbolt my cam gear cover and check . Well Lookes like another vaulve cover gasket for me ! Also I had a poor Idle issues,so they replaced my mass airflow sensor. all reality It was my Egr vaulve completely clogged with carbon build up. Im not a mechanic but I could be if these guys were hiring 😂 btw I own the White Midsubishi Mighty max 👌🏻 I tell my friends to stay far away ... You can trick old people not me ..

Do
Review №50

I always get treated fairly, great service and price.

Ch
Review №51

Awesome staff and reasonable prices.

Ba
Review №52

Always sincere and honest...Good serviceThe auto shop has been recently been upgraded...great place and fair prices for sure

si
Review №53

Super service! Honest auto repair.

Mi
Review №54

Fair and honest mechanics.

Li
Review №55

Wade rocks great mechanic

A
Review №56

Wade is a good honest mechanic.

Wi
Review №57

Warning this company prays on your fears to pad their bottom line and all under the guise of “it’s not safe”! Snake oil for sale here!

Da
Review №58

Excellent, honest service!

La
Review №59

It was alright.

ni
Review №60

Great people

Information
13 Photos
60 Comments
4.5 Rating
  • Address:1353 River Rd, Eugene, OR 97404, United States
  • Site:http://www.riverroadautorepair.com/
  • Phone:+1 541-688-6000
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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