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Brooks Auto Doctor
33947 B St, Eugene, OR 97405, United States
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Brooks Auto Doctor
Comments
An
Review №1

One of the best and most satisfying experiences Ive ever had in terms of vehicle repair/ knowledge. Thank you Bruce and staff for your genuine care and concern and making me feel like a valued customer.

Ke
Review №2

Super helpful with my Mini Cooper. I will be back. Thanks Jason!

Ca
Review №3

Brooks Auto Doctor came highly recommended to me by three different people. Their shop is very clean ! They are very informative and efficient. I have had my car in their shop for three different repairs and am totally satisfied with their work and reasonable pricing. Thank you Bruce and guys for taking such good care of my car ! I was also given a nice loaner car on all three visits .

Ad
Review №4

Very nice and friendly guys. They are very thorough and good at what they do. They have a nice office and seemed very busy. Definitely recommend them to everyone

Z
Review №5

Exceptional and highest quality auto service shop. Bruce and his team are outstanding. The work they have done on my Mercedes 560 SL was exemplary. Enthusiastically and without reservation highly recommended.

He
Review №6

My family has been coming here for several years and Bruce, along with the rest of the team at Brooks, has been a fantastic help. Non of my family have ever had a bad experience with these guys. I have Brooks Auto Doctor to thank for the 270,000 miles I just reached on my 85 Benz. Cheers!

Al
Review №7

Amazing staff! They do great work on your car at a honest, fare price. No run around or hidden extra charges and they stand behind there work...

Ja
Review №8

We had a really great experience with Brooks Auto Doctor. They took the time to thoroughly inspect/diagnose our Mini Cooper. The detailed report of their findings was above and beyond our expectations. The best part? They were fair and honest! They didnt try to sell us something we didnt need. I will definitely be going back in the future to have inspections/work performed on my vehicles. I suggest you do the same!

Ka
Review №9

These guys are honest, fair and thorough. I was getting an error message on the computer stating I needed to recharge my remote. I had purchased a new remote from the dealership because they said I couldnt recharge it. After several months of still getting the error with a new remote, I took my car to Brooks. They showed me how to recharge the remote with an electric tooth brush charger! I am sold on these guys and I wont take my BMW anywhere else.

Ga
Review №10

This place is great! They’ll try to work with your budget and keep you in the loop on everything they are doing. After being disappointed by another local mechanic, Brooks surpasses my expectations! Bruce called or texted me multiple times a day, and fixed my car for way less than the diagnostics at another joint. Definitely recommend and will return!

St
Review №11

Ive been taking my Mercedes to Brooks Auto Doctor for over 10 years now. The owner Bruce is very straight forward, no sales talk, no fancy lounge for the customers that you end up paying extra for, just a good old fashioned honest business. They have great mechanics, more than fair prices (much less expensive than my brothers Jag mechanics), and get the job done right and on time. They take the time to explain why a repair is needed, what your options are, etc. On more than one occasion they have accommodated an emergency repair, going above and beyond getting the car road ready when I didnt have an appointment. Great people, great service, I highly recommend them. They are Mercedes experts!

Jo
Review №12

I have known and depended upon Brooks for almost thirty years. He has absolute integrity and goes over and above. An insight here: I recently used another shop (closer to home) that also has integrity; but there was a miscommunication that amounted to several hundred dollars. After talking, we worked out an equitable solution. I dont know the details of the negative reviews; but I do know the business and highly recommend it.

Me
Review №13

NOAH HAS EXCELLENT CUSTOMER SERVICE SKILLSAND TOOK EXCELLENT CARE OF A MUTUAL CUSTOMERBETWEEN OUR SHOPS TO KEEP HIM ON THE ROAD!VERY IMPRESSED WITH THEIR SERVICE AND WOULD HIGHLYRECOMMEND HAVING THEM HELP YOU OUT WITH YOUR VEHICLE!THANK YOU FROM DELCARPINE AUTOMOTIVE REPAIR INC.IN HOOD RIVER, OR.WORD OF MOUTH IS PRICELESS!!!

Ki
Review №14

This service center is simply excellent. The technicians keep you informed of what service is needed or what service is coming up. they do not over charge with extras not needed. It is worth taking your German car to Brooks Auto Doctor.

Da
Review №15

Cant say enough good things about these guys! Ive taken my BMW several places over the years but nobody compares, especially local dealerships. Fair pricing, speedy service, and open, honest communication, I wouldnt consider taking my car anywhere else.

Mi
Review №16

Thanks again for the great service I always receive at Brooks Auto Doctor for work done on my MINI Cooper.

Je
Review №17

Brooks Auto Doctor is awesome! Be sure to talk to Noah - his customer service is unparalleled! If you take your car here, what you can expect is great, honest care by highly skilled technicians that wont try to gouge your wallet or upsell you on some halogen fluids - come here and you wont be disappointed!! A+

M
Review №18

True professionals. Top-notch european automotive technicians. Excellent advice and opinions.

Me
Review №19

I have had nothing but great experiences with Brooks Auto Doctor. I have taken my cars there for years and always get great service and they give me a heads up on things that may be coming down the road. Not only do they work on German cars, but they are also excellent with Toyota, Honda and Nissans. I have run several pre-purchase inspections with them and they saved my bacon a few times by spotting potential issues with cars that I had considered buying. And anytime that something has gone wrong with a repair, which is rare, they fix without question. This shop is trustworthy and has great integrity.

St
Review №20

Really nice and honest people and they do great work

Je
Review №21

Honest Fair Experts you can Trust!

Ta
Review №22

Great work for a fair price.

Ru
Review №23

Good work, good price, worth the trip as it saves money and your car gets excellent care.

Ja
Review №24

Weve been taking our Mini Coopers to Brooks for years and have always been treated well. Today I needed to bring in the Mercedes for some work and once again was very pleased.

Er
Review №25

Great service, great staff. A hidden gem in Goshen.

Ke
Review №26

What the other people said, plus two words: Loaner cars!

Ch
Review №27

Great services and reasonable prices

Go
Review №28

Excellency is their tag!

Ra
Review №29

Best customer service!

Information
6 Photos
29 Comments
4.9 Rating
  • Address:33947 B St, Eugene, OR 97405, United States
  • Site:https://brooksautodoctor.com/
  • Phone:+1 541-321-0002
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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