user
Small World Auto Center Inc
2090 W 11th Ave #3588, Eugene, OR 97402, United States
Appearance
Small World Auto Center Inc

Comments
Ro
Review №1

Going to this shop is the best experience Ive ever had with auto work/repairs. Ive gone here a handful of times and every time the staff is kind, knowledgeable, & professional. I always feel like they are doing the right thing by me and it feels great to be able to trust the person working on your car. I will continue to go here for all my car work.Note: I drive a Subaru Forester. They have two Subaru techs currently.

Mi
Review №2

Glad to have a good local shop that can be trusted to deliver exceptional service. Ive had very good experiences with them since the 90s and they havent changed their commitment to quality. I can totally recommend S,W, to provide honest service at a fair price.

He
Review №3

Very curious, professional, timely, and communicative!I highly enjoyed my experience with this business yesterday and my car feels and is running great!They replaced my transmission a couple of years back and I knew I could count on them to treat me fairly and that they are reliable and look to help me save money.Yay for small world auto!

Be
Review №4

They did a super job got me in without appointment because my car overheated when I was not moving. They check my car in between cars that were ahead of me. I love how they took a personal interest in my concerns and let my car stay there because I did not want to drive away until it was done and now it is done and all is fix and the time they took with my car for the price you can not go wrong and they will not over charge you.

Mi
Review №5

Brought in some heads with snapped bolts, got excellent advice and service. Havent tried other local machine shops but if these guys get me taken care of then I probably wont see any reason to take my business elsewhere. Will post update.

Co
Review №6

I have had great experiences with Small World. I have taken my vehicles there several times over the last 5 years and always had a great experience. The one time I went somewhere else (to save a few $) it bit me. They are always fair, reasonable, and do good work. I really appreciate that they communicate well, explain your options, and help you prioritize issues.

Li
Review №7

Small world is always very professional, accommodating and welcoming. They make the car repair process painless!In addition to repairs, I take my car to them for all my oil changes and they never try to pressure me into a million extra things.

St
Review №8

I had an amazing first time experience at Small World! My coworker referred me to them after always taking her vehicle with positive experiences. I normally would go to the dealership and after the last report, I needed a lot of items done on my car. I decided to go somewhere local instead and I have no regrets. From the first phone call to set up an appointment, to picking it up - my experience was perfect! They’re friendly, professional, efficient, and knowledgeable. I was confident leaving my car in their hands! :)

Pa
Review №9

I can’t recommend Small World highly enough. I set an appointment and after I dropped it off they had my car done the next day and ready to go. Knowledgeable, friendly and competent service. Hands down the the best shop I’ve been to, and the prices are much more fair than the dealership!

Ja
Review №10

Marty did a clear description of the work that needed to be done and completed it the time frame I needed.

Co
Review №11

Very busy it would take a week for them to even look at youre car

li
Review №12

Thankyou marty for taking good care of our old kia. you have been dependable and kept it going for many years now. we trust you! take care of yourself in these crazy times.

Ca
Review №13

Friendly staff, reasonable prices and worked hard to get the work done with a busy schedule.

Ba
Review №14

I would prefer to not have problems with my truck, but things like that happen with the best of vehicles and I must say that my experience at Small World Auto made the ordeal much more tolerable than it might have otherwise been. The people there are great, the shop is amazingly clean and obviously efficient, and the prices they charge seemed very fair. Marty (a very personable owner) explained everything very patiently and clearly and was attentive throughout the time I was there. When it became clear that my truck would need to spend the night there (for parts ordered), Marty gave me a ride home. All work was done the following day and my truck is working well once again. Overall a very pleasant outcome for an unexpected situation.

Jo
Review №15

Small World Auto was excellent. I had a pretty good idea of the problems I was having with my Toyota. However, I had run out of time to do the work myself and went looking around. They responded quickly and got me in the que. Their staff confirmed my observations and promptly took care of the issues. My little truck is running great. Thanks to everyone on the crew.

Ta
Review №16

Small world called me back on a Monday morning put my car in on a Tuesday, and had it ready by Friday morning, she drives and rides like a Cadillac. Thank you small world!!!

he
Review №17

I thought I needed a machine shop to fix my electric wheelchair transfer handle. The front desk guy fixed the the handle in seconds by switching out the existing brackets. Small World saved my world! Good people!

Je
Review №18

Honest and great to work with.

Jo
Review №19

This place is all around one of the best mechanic shops I have found in Eugene. Knowledgeable, efficient, and affordable. Love it.

Je
Review №20

Ive always received great customer service, with mechanics and technicians that are qualified to get the job done right. This locally owned business gives honest feedback, and has done whatever work I needed in a timely manner. I trust that the team at Small World will keep my car in good hands.

Tr
Review №21

Great service and support. I have a somewhat rare vehicle that is not widely found in the US, and Small World helped me to find parts necessary to service. Additionally I appreciate the inspection they perform when carrying out work to let me know of other potential areas to address.

pa
Review №22

Happy that SW could deal with a minor electrical problem at very short notice; happy that they checked/changed fluids and test drove the car, too. All positive.

Ca
Review №23

Ive been taking my 95 Saturn to Small World for repairs since I bought it 7 years ago. The service is excellent, the prices fair, and they go above and beyond for customer satisfaction. Marty and Nick rock!

ja
Review №24

They had a very nice staff! Also they all took really good care of my now fixed car! People who drive CRVs should really check them out!

An
Review №25

Contact number on google profile is service center not parts center. Great prices

Ji
Review №26

Small World Auto has always done a great job with our cars. They consistently do less work than I authorize, doing only work that really needs to be done and thereby saving me money.

Pa
Review №27

Always able to get an appointment in a timely manner and always happy with their service. I was referred to this service center through a friend and Ive been very pleased with their maintenance on my car.

La
Review №28

My initial experience with Small World Auto was the result of a radio advertisement where Marty, the manager expressed, We dont service cars. We service people who own cars. That was many years ago, and they have been my only mechanics since then.Last evening, as I was heading home during rush hour and just as it was becoming dark, my panel lights went on display--first the abs, then the brake, the gas gauge, and the check engine light. My windshield wipers were at a crawl, and my gas gauge showed I had more gas than I knew I had.I quickly turned into a gas station. I was 1/2 mile from the shop, so my thought was to add some fuel, which I knew I needed, then head for Small World. The fuel was added and paid for, and the truck wouldnt start. My next plan was to call a tow truck and be towed to the shop. It was right before closing so I thought I could then get a cab home. The tow company said it would be a 2-hour wait.I have Small World Auto in my contact list so called with the question, What should I do? It was 4:57, and I knew they closed at 5. Marty and Dave, the mechanic came to my rescue. The truck started for Marty, and Dave got in to drive it back to the shop. The alternator was going, going, gone, and he had no lights as he headed back, using a flashlight out the open window to see where he was going.It will take me 35 minutes to fix it, Dave said, and that he did. I was headed home at 5:45.They do service people. And that is why they are my mechanics. They are good people.

je
Review №29

Vehicle service on the autos of today are much more complex, so the real question when choosing a repair shop comes down to trust. Small World Auto has earned my trust with their high quality and timely work. Thanks!

ma
Review №30

I have been taking vehicles here for over ten years, and they have never let me down. Great shop!

Ca
Review №31

Excellent auto repair shop......Brought my old car in for a number of repairs, which they took care of in a very courteous, efficient and helpful manner. I highly recommend them if you have issues with your vehicle not running smoothly.....you wont be disappointed.

B
Review №32

I know I can trust Small World Auto Center to take good care of my car and respond to my concerns with respect. That means a lot to me.

MJ
Review №33

Excellent customer service. They fixed my car in time to go to an important meeting 😁🙂

To
Review №34

Knowledge staff, with very fair prices on labor and unbeatable prices on parts.

Ro
Review №35

Fast and repairs done right. Thank you.

Je
Review №36

Loved it

Pa
Review №37

This is a very professionally run business. Nick and the guys delivered excellent customer service with a high standard of work ethics.

Ma
Review №38

Great service. Nick and Marty kept me informed during the process. My car was ready super fast 😳 I recommend them all the time. Thank you Small World 🌎💓

To
Review №39

Nice place for auto and pick-up repair. Reasonable prices.

Sa
Review №40

Honest, hard-working people. I can trust that my car will get fixed correctly the first time, and I will be charged a fair price.I bring my car here everytime.

Ja
Review №41

The best job I think Ive ever had always true to warranty above and beyond expectation

Ma
Review №42

Great service, honest and very fair priced

As
Review №43

Very friendly and I appreciated that they checked with me for each thing to authorize it before going ahead with repairs. This time took much longer than in the past, but overall bill was pretty reasonable for such a complicated problem.

Ly
Review №44

I have been taking my car to Marty and his team at Small World Auto since 2012. Thankfully, I stumbled onto Small World Auto after a terrible experience with a different shop. I appreciate their honesty and customer service. Their prices are spot on!Thank you Small World Auto!

Fr
Review №45

Small World are the most Honest & Comprehensive automotive group I have ever dealt with ....

Jo
Review №46

They are always thorough and clear in explaining options and repair needs and communicate well when any questions come up. They readily find options for cost savings when possible.

Do
Review №47

SMALL WORLD AUTO CENTER IS THE PLACE TO GO IF YOU WANT TO HAVE EXCELLENT SERVICE AND COMMUTATION ABOUT WHAT THE PROBLEM IS .THEY WORKED ME RIGHT IN WHEN THEY FOUND OUT I WAS FROM OUT OF TOWN. I WONT BE GOING TO ANOTHER SHOP CAUSE THEY GUYS ARE THE BEST I GIVE A FIVE STAR RATING

Bi
Review №48

They keep my ole Toyota in good shape.

To
Review №49

Fast friendly service

An
Review №50

First time customer. Now a regular!!!!! Great service

Tr
Review №51

Good work guys- thank you

Jo
Review №52

Very knowledgeable, helpful, & nice too🚘

Ju
Review №53

These guys are friendly, competent, and trustworthy.

Za
Review №54

Honest and fair.

Ja
Review №55

LEFT MY CAR UNLOCKED IN THE LOT

Information
6 Photos
55 Comments
4.7 Rating
  • Address:2090 W 11th Ave #3588, Eugene, OR 97402, United States
  • Site:http://smallworldauto.com/
  • Phone:+1 541-683-6475
Categories
  • Auto machine shop
  • Auto repair shop
  • Brake shop
  • Mechanic
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–12:30PM
  • Thursday:8AM–12:30PM
  • Friday:8AM–12:30PM
  • Saturday:8AM–12:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations