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Valley Powersports
1041 State Hwy 99 N, Eugene, OR 97402, United States
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Valley Powersports

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Cr
Review №1

We bought two new Can-Am quads and were treated quite well. Kurt was very friendly and knowledgeable and Travis handled all the paperwork with ease. We enjoyed the low pressure sales too.

El
Review №2

I drove from out of state 12 hours to buy a Sea-Doo spark. And I was not one bit disappointed. Their service and pricing were phenomenal and they were able to get everything set up by phone/email. They also had inventory months before other dealers (sea-doo had production issues so orders were longer than usual). Id consider making the 24 hour round trip again if I were in need of another machine. Thats how good they are.

Ga
Review №3

What a great experience purchasing my ryker 900 ace, this is a no nonsense dealership, Casey was very helpful and made the whole process very stress free, I would not hesitate to do business with them again in the future, if any of you are looking to purchase a can-am product or any other brand they carry I highly recommend this dealership and tell Casey Gary sent you.

ni
Review №4

Awesome place treated me really well. Zane is amazing on install workHe kicks a**. Top of the line place if you need to buy or have work or install work done.😎 And special thanks to Kurt for helping me get everything ordered and arranged

Ky
Review №5

Our family had bought the Seadoo 230 Wake Pro from them and ordered Spark Brothers and they have been very friendly and informative. They have a solid line up of salesman and technicians who know a lot about what they sell and work on. We are very pleased with their service and will always return to them for anything related to our jet skis.

Ma
Review №6

The extra mile goes the farthest! Thanks guys!

Jo
Review №7

Great service, honest prices, knowledge expertise. I drive all the way from Albany to take my CanAm 4 wheeler to them for service. Thank you

Ga
Review №8

Great service, wide selection of inventory.

Da
Review №9

Helpful, and great price, had what I was looking for look forward to do business with them again.

J
Review №10

Best experience ever!John and Joey went above and beyond to make sure we were taken care of with our boat buying experience. No pushy salesman tricks was a plus. John and Joey made us feel like familyThank you guys.Stacie and Jeremy

Ju
Review №11

Great service

Ka
Review №12

We had a great experience with Valley Powersports! They were very helpful with the loan process & purchase of jet ski. Would come back again to buy more toys!

Ju
Review №13

I purchased a Can Am Defender with a lot of add-ons through Travis and was very happy with my purchase experience. There were a few minor issues that he took care of quickly and satisfactorily.I reached out this past fall to him again to order a set of tracks for my Defender as I wanted to give him my business, even though it is a 5 hour round trip for me to go there. He gave me a great repeat customer discount, which made it worth the trip down.Here lies the problem- they ordered the wrong adapter kit for my machine. It was an oversight on their part and there was no way to know on my part. I was running out of time to install them, so I went to a local independent shop to install. He tears the machine down to start to install and runs into problems. He realizes the parts are incorrect, so I reach out the Valley Powersports to tell them the problem. They agree it was an error and would send me out the right kit but it will take a few weeks. So now Ive missed my planned trip to use the machine and have to pay the local shop 2 hours he has into it to put it back together as it was not his fault nor could he have that big of a machine taking up his shops space for a few weeks.When I reached out to Travis to see how he could rectify the problem his shop made, I suggested I could bring down my machine for the 5 hour round trip and split the costs for his shop to install as I needed the tracks on. He denied any assistance and said since he discounted the price on the tracks, I shouldnt expect anything further from his shop. He said Id gave to pay his shop full price to install the tracks and they were very busy, so that wouldnt happen for several weeks.This was quite disappointing as I had not expected this type of treatment based on my previous experiences. I am a good customer and dont believe their mistake should have cost me additional money and delays, especially when I even offered a reasonable solution.Unfortunately, this treatment has made it clear that I will no longer do business with them, and I will no longer recommend them like I had been the past few years.He had an opportunity to make their wrong a right and chose against doing what is right.

Al
Review №14

Travis is the man I was in a tight spot and he I was in and out in 20 minutes with a fully functional rebuilt clutch even took parts off his own car thanks bud will definitely be sending people your way!!!

To
Review №15

Overall friendly service. Did a good job.

To
Review №16

I was very pleased with Valley Powersports. I brought my street bike in for service. I was helped by Kurt, Zane and Austin. I found them to be trustworthy and affordable.

Ho
Review №17

Great customer service. Very patient, answered all our questions, and would not help me talk my husband out of anything (dang). Even has test rides at the dunes twice a month. Guess who is going?? Great place

Ju
Review №18

Wow. What a nice group of people. It was clear from the beginning that Johns main focus was that we have the machine that best fit our family.Not sure there is a salesmans bone in his body. No pressure, just tons of information and what looks to be a lot of fun for our family. I dont think I could have asked it to go better. Nice to know there are still places out there like this!

id
Review №19

The true indication of the quality of an ATV dealer comes when there are issues to be taken care of. This dealer rates low on my scale. If your machine is in the shop for any length of time it will be up to you to call to get updates, they dont initiate calls. VERY simple and easy to keep their customers informed. Attention to detail was something out of a high school shop class. My machine was returned with a cracked plastic panel, non factory fasteners as well as missing fasteners. I also found a bolt that mounts the transmission to the engine VERY loose. When it came time to make it right they failed again. I was told that they had to check schedule on Monday (I called them on Saturday) and would then come get the machine. I had to contact them later that week. I was VERY unhappy to have to baby sit the issues. I bought fasteners and torqued the bolts myself. I would look elsewhere for a dealer. They, like every other dealer, will be great on the machine sales end. SERVICE AFTER THE SALE IS WEHRE ITS AT!!

JD
Review №20

Great service and price, a rare combination.

Ri
Review №21

Great experience. Steve went above and beyond. No pressure sales, knowledgeable and got a great deal.

Ry
Review №22

Purchased two brand new 2018 850 Renegades Backcountrys from Valley Powersports - bottom line - they gave the best deal out of any dealership in the entire country - We drove from Spokane Wa to pick them up and they (Travis) even came in on a Sunday to help us out. We could not be more pleased with these guys!! They will be first on our list for all future purchases without a doubt!!!

Ve
Review №23

Hands down by far better than Ramsey in Gleenwood.

SL
Review №24

These guys dont care at all about what theyre doing and the owner got right in my face aggressively without a mask on.

Co
Review №25

Love this place!

Ja
Review №26

Good selection

Li
Review №27

Awesome!

mi
Review №28

They have a variety of side by sides, motorcycles and some boats. If you need help with anything theyre very helpful and nice.

El
Review №29

There a locally owned and great service

je
Review №30

Called in to order a part, they were very helpful and the part arrived the next day!! Was very happy

Da
Review №31

I wont take my toys anywhere else. Awesome people, highly recommend.

Sk
Review №32

These guys are very knowledgeable and extremely profession. Would HIGHLY recommend.

Te
Review №33

Great experience, prompt scheduling and service! Call Kurt today....

Pa
Review №34

Great Family owned Dealership, I highly recommend!

El
Review №35

Got my bike in when nobody else could,thanks so much.. Great people..

Pa
Review №36

Always nice to deal with even when the product isnt perfect. Great people.

St
Review №37

Good service... friendly staff

Ma
Review №38

Not pushy, very informative, nice people.

Sp
Review №39

Excellent product and Excellent Staff

Th
Review №40

Awesome group of people, always respectful !

SH
Review №41

I can only speak for myself so : I bought a scooter here and a helmet and EVERY time I ride that scooter it makes me soo happy, even today my wife says, what are you smiling aboutThis dealer made that happen by giving me a very fair deal and facilitating the paper work AND helped me load it..just saying

We
Review №42

Super friendly, lots of knowledge

Fe
Review №43

Clean and friendly store!

wi
Review №44

They are ok

gw
Review №45

Full service Powersports store

Ro
Review №46

They are a typical dealer

Information
40 Photos
46 Comments
4.5 Rating
  • Address:1041 State Hwy 99 N, Eugene, OR 97402, United States
  • Site:http://www.valleypowersports.net/
  • Phone:+1 541-255-1446
Categories
  • ATV dealer
  • ATV repair shop
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:9AM–4PM
  • Thursday:Closed
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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