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Cricket Wireless Authorized Retailer
341 W Felicita Ave, Escondido, CA 92025, United States
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Cricket Wireless Authorized Retailer
Comments
JE
Review №1

Everything was perfect got the best deal only $5 a month got a free phone came to the right place

Ma
Review №2

This place is very good. I went in the store and Juan the attendant was very nice and helpful. Thank you so much for your help

Ma
Review №3

Juan is the best he helped me set up my iphone 12 pro máx and im really happy With my New Phone:)

so
Review №4

Excellent customer service , Juan spent two hours to get me all the information I needed . Very knowledgeable and friendly

Ja
Review №5

Outstanding and very knowledgeable service on behalf of manager ,thank you for helping me set up my phone 5 stsrz for you my friend.

Ch
Review №6

Juan is great. Very parient and took good care of us

Ch
Review №7

Thank you very much Juan ,for helping me get a new cellphone.

St
Review №8

Juan seemed to know what he was doing. But Karl in corporate customer service didnt know what his job was because he kept on giving me the run around. He gave me his service# 362-3101 but not much else. He was very rude to a handicapped customer who has mobility issues. Corporate WILL BE HEARING ME ABOUT HIM ASAP.This was the first place I had gone to after re-instating my credit card, maybe the teller was the one who put a charge for tranquility.com on it Just saying, it was suspicious that IDNK why that charge was on after him. The other charge for A Quiet Place parts 1&2 blu -ray I did on my computer when it said it was for both Blu-ray & DVD, I have since tried to remove that order with no avail, but the Best Buy website has kept me from doing so, but that isnt your problem. Your PROBLEM IS NOW THAT I AM DEMANDING ALL MY MONEY BACK, I am getting A NEW PHONE FROM BEST BUY, so UP YOURS!!! Your business doesnt know its A** from its ELBOW!!! You have ruined my CREDIT RATING!!!

Er
Review №9

Excellent employee really help full his name is juan

El
Review №10

This cricket store and employee Juan and Carlos are great made my day was on budget they got me an offer great phone and unlimited everything thanks guys great job they deserve 6 stars

No
Review №11

Juan is excellent! So helpful and easy to talk you.

Di
Review №12

Very friendly staff, they took the time to help me find the correct phone case for my phone

Br
Review №13

Thank you Carlos for driving to another store to ensure that I purchased the device I wanted, Cricket is awesome!!!

Ch
Review №14

Ported a few lines over great holiday deals right now come to this store nice staff!!

Do
Review №15

Ive been a Cricket customer forever it seems, at least 12 years, probably more. My service from Cricket has always been outstanding.... rarely hit a dead zone.I visited this particular Cricket when I needed a new SIM card. The associate here was really helpful and had us out and running in minutes.

Su
Review №16

Friendly staff and great deals, definitely coming back to this location

Va
Review №17

Excellent customer service definitely coming back to this location

Ja
Review №18

Bad customer service. I really wanted to like this store. All in all , they tried to give me the old run around on a product return. Avoid this store.

Al
Review №19

This location is always so helpful they are always friendly and always help me with all my cellphone needs, they always have great deals and prepaid too

yo
Review №20

Would much rather go to this cricket store than any other in Escondido

De
Review №21

I go there a long time got my sister and her husband there to unleameated talk and text great price

De
Review №22

Outstanding customer service

El
Review №23

Great customer service, staff was very professional helped me create an email and helped me download apps. Gave me a free accessory with my activation and I was able to trade in my phone. Great experience and friendly staff

Da
Review №24

1/17 I came here at 10 AM before my shift at 11 AM and nobody was here, today was the last day given to me to hold the phone I ordered because they close at 8 and I’m off at 8. What is this BS? Did the person opening not wake up? There’s another man waiting outside in the rain for the store to open and there’s not one here? Online it shows 10 AM is the opening time. Crappiest Cricket, don’t even bother spending your time to come here

ye
Review №25

Place says open and nobody was inside

Ro
Review №26

There has only been 2 woman that have worked at cricket for the last couple of years, Sonia was the 1st and the 2nd is Avy who always go above and beyond with superlative customer service. I have been to several Verizon locations and you will be getting my business in the near future because they take their time to answer all questions. What a successful team that you have here with woman. Much prosperity with your business because of these woman.

Jo
Review №27

Best cricket wireless in Escondido

SO
Review №28

MY FAVORITE STORE,THEY ARE AWESOME!!! I LOVE IT..

Wi
Review №29

Poor customer service. Also, getting charged extra fees, and the misuse of promotions (told to me by a cricket customer service representative via phone, it was free and easy)

Ab
Review №30

Its the best

De
Review №31

The staff is very helpful & informative

Is
Review №32

GREAT AND FRIENDLY SERVICE!!!

Lu
Review №33

Excellent customer service, I had to make an appointment with a manager but everything went well. I recommend this store 100%

Ma
Review №34

If I liked this Tuesday about the person Juan was very kind and if he helped me a lot to create the My cricket account, thank you.

Hu
Review №35

Thanks my friend Juan for the excellent help. Very good customer service

Al
Review №36

Many thanks to Juan for his good service! The whole family has cricket and thanks for always being so nice when we go to the store.

Ro
Review №37

My name is Rosa Cerna and I received excellent help from Juan today, Friday at 6:30 in the afternoon, on May 14, an excellent worker from me, thank you very much

Ju
Review №38

Excellent customer service.Alejandra is very friendly and very professional.I 100% recommend visiting that store.

ma
Review №39

Juan was very kind and helped with solving our cell phone problems.

Fr
Review №40

Very kind, they helped me very well.

Ju
Review №41

Very friendly the manager and everyone who works there

Da
Review №42

Thanks Carlos for the good customer service and your good attitude. Cricket is the best !!

Al
Review №43

Juan is a good worker, he attended us with great kindness.

Do
Review №44

Juan many for serving us you are a good worker.

Ma
Review №45

Excellent customer service, Carlos is very friendly and talkative, thank you Cricket.

ro
Review №46

Thank you very much for your service. It was not my intention. Thank you for your service.

Pe
Review №47

Juan helped me, he took care of me very well

Ma
Review №48

Very good promotions

Mi
Review №49

I prefer this store over Mission Ave and Washington, here they are kinder they have more discounts

Ma
Review №50

Juan showed me how to update the phone

Al
Review №51

They always help me with my vegan phone with Alejandra

Ra
Review №52

Very good customer service and they attended me quickly, I recommend making an appointment

Gr
Review №53

Very good customer service, no complaints!

Fi
Review №54

I really like to come to this store excellent service

Jo
Review №55

Very good customer service

Fe
Review №56

Very good customer service helped me with all my doubts I had.The very kind managers.When I changed my phone they helped me and explained step by step how to transfer my photos and contacts and helped me to create a new email because mine calls it lost, they are very patient and kind, this place I recommend.

Ar
Review №57

Very good ... I love your kindness especially the young woman named .. isavella.es ok nice person

Gu
Review №58

Terrible problem with the signal

So
Review №59

عنجد تعامل الموظفين جدا راقي في صبايا تنتين اخوات تعانلهم وصبرهم ما بينوصف شكرا كتير ئلهم وبنصحكم تتعاملو معهم

Information
6 Photos
59 Comments
4.5 Rating
  • Address:341 W Felicita Ave, Escondido, CA 92025, United States
  • Site:https://www.cricketwireless.com/stores/ll/US/CA/Escondido/341-W-Felicita-Ave
  • Phone:+1 760-294-2201
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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