If I could give this place negative reviews I would. I waited 1 hour and 30 minutes for a simple prescription in which they said was ready a week ago. I’m a busy working mother and just now had time to pick up my daughters prescription. My son had to get off his bus stop alone because I was not expecting to be there that long. Then when i finally got the prescription I had got my daughter 3 bracelets and the cashier didn’t ring them up even though I put them on the counter right in front of her face. She then asked “would you like me to ring these up as well”. So at that point I just left because clearly no one can do their job properly. As I was leaving the store I was screaming in rage at how terrible their costumer service was and their service manager did nothing to help even though I was clearly upset with their service. I then called to tell the manger how furious I was at the service I had received AND HE HAD HUNGUP ON ME!! I was very polite about it and spoke in a very sweet tone on how they needed better service and he hung up. This is outrageous and they need to fix they’re service. This is the only CVS within 30 minutes so I’m kind of forced to go here.

I had my vaccines scheduled a month in advance , no problem w first one but after altering my work schedule etc they sent a text an and hour and 15 minutes before saying it was canceled. Went through prompts and it was scheduled at another cvs . When I got there they could not do it because I was still in the system at this one ! Tried again Sunday and still not open and can’t get it elsewhere because I’m stuck in their system! Yes my first dose was on a Saturday! The second was scheduled for a Saturday as well . Completely over it . Now I get to do it on a work day and hope I don’t get as sick as I did w the first dose . Some of us need our jobs !

This pharmacy has been patient with me as I have been trying new prescriptions and even saved me quite a chunk of money educating me on how to better manage my medication list.

Do yourself a favor and avoid this place like the plague! Have tried it several times and each time it is worse than the previous time.

Friendly staff, clean environment. Very helpful

85% of the time there is a line waiting on someone to come to the medicine pickup line. They are slow but I do get what I need from there in the end...

Worst CVS ever! They do not have any choices in their stock, are expensive and the only cashier line open was the pharmacy. I was getting over the counter meds, I am not spending an hour in a line for people waiting on their prescription drugs. Walked out and will never be back! Cancelling my care pass! Customer lost!

GO TO ANOTHER CVS LOCATION! This one is absolutely horrible! They are slow as molasses and then when you try to pick-up your prescription, it isn’t ready and the rude lady refuses to inquire about the delay. I have never seen such poor service. Where is City Pharmacy????

I understand its a new store and honestly, way too small but you would think that a customers information from other CVS stores would be in their system? I have been a CVS customer for close to 15 years and they told me I did not exist in their system at this location. Never had a problem with my insurance at other CVS locations but the pharmacy said it was not accepted and didnt want to be bothered by looking into it more.

This store is the worse. Not only were they slow and inefficient. But during this troubled time its uneasy to see the girl waiting on you coughing and sneezing without wearing a mask or gloves. I don’t understand no hand sanitizer in sight. Seems unheard of. I won’t be back

Took my mom to get a flu shot here at the Elkton, MD CVS. We checked in we were told to have a seat and wait for the waiver to sign. After waiting 20 mins I asked if we were going to be given the waiver, the answer was oh it just printed. It took another 10 mins to be given to us. This paper asked all of the same questions that had already been asked when we checked it. What a waste of time. ONLY this was not the worst part. The gentleman that administered the shot put gloves on, then touched the counter, picked up the paperwork, touched a basket which was handled by a cashier, then opened the door still with the gloves on, gave the shot, touched the site of the shot with his glove, touched the sterile pad on the bandaid and then still did not take the gloves off but opened the door after touching the blood on my moms arm. We absolutely will not go back there for ANYTHING! THAT PLACE IS A BIO HAZARD. Hoping mom doesnt end up with a infected site. My advice go somewhere else.

Pharmacist was extremely rude to me and blatantly ignored me when she messed up my prescriptions and wasted an hour and a half of my time when I was trying to leave for a vacation. I told them multiple times that my previous pharmacy had me listed under two names due to getting married and changing my last name and I was assured that they would merge them into one profile. I had to go to the pharmacy three times in two days because they did not give me all of prescriptions that were about to be empty and also gave me 9 pills for one prescription when I was supposed to receive 90! Tried to speak to another manager but she just made excuses about how their just have been a miscommunication. The only miscommunication that seems to be occurring is how CVS pharmacists are allowed to ignore customers when they have questions or complaints and obviously pretend not to hear customers. This behavior was childish and I am furious with how I have been treated, and I have no choice but to use CVS now due to my husband’s insurance.

I would not recommend CVS in Elkton. My daughter was in hospital on Saterday with very bad infection had be on IV. Got released and to pharmacy about 13 minutes before closing. They would not fill her prescriptions for antibiotics she needed immediately!! We would not wait till last minute but she just got release from emergency room!! We go there because of my work insurance but never again!! Thanks to Walgreens, they filled it in 10 minutes!! Will never use this pharmacy location again!! Wish could gave 0 stars!

Really awful. The store is so tiny and only sells bare minimum essentials. If you need something other than vitamins or a prescrition, dont waste your time. The staff is rude and no one is ever at the register, even after a line has formed. Most of the time you have to check out at the pharmacy, so you have to wait behind everyone handling prescriptions, drop offs, pick ups, etc which can be time consuming. They never bother to open up another register. Wasted my time every single time Ive come here. Today I put my items back and walked out after myself and another woman waited several minutes with no acknowledgement from the multiple employees working. Ill drive the few extra minutes to Walgreens or Rite Aid.

Terrible. For the most part. Bunny has always been nice. The rest of the staff from my perspective is either rude, or I havent spoken to.

If they would have the meds in stock they should be a big company I shouldnt have to wait a Day or 2 for my meds

Friendly, fast, and professional employees. very clean and organized

Staff is not helpful in any way at all.

Great staff & prices!

Waited one hour for medicine !

Great place

Love CVS..