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Elk River Tire & Auto
690 Dodge Ave NW, Elk River, MN 55330, United States
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Elk River Tire & Auto
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St
Review №1

Replaced an engine in our 2003 Honda CRV and did an excellent job. Glad to have it back up an running.! Top notch service!

Je
Review №2

Excellent service and priced extremely well, compared to any dealership! Fast and friendly service! Highly recommend! They are definitely my go to for all my automotive needs!

Ch
Review №3

This place rules! If you combine the time spent waiting for my last two oil change visits with them it would equal one average time waiting at any other business. The prices for full synthetic are also cheaper than I’ve seen anywhere else.

Ja
Review №4

Had my vehicle towed to Elk River Tire and Auto after it died near the cities. Kerry and the front desk staff were very accommodating on fitting me in, noting that an assessment of the issue could be done in three days. They called me a day earlier than expected with the diagnosis and provided all the information I needed to move forward. Great staff at this location!

Ka
Review №5

I have brought vehicles to Elk River Tire and Auto and have always had great service and friendly customer service. Job well done!

Er
Review №6

They are always very professional and polite. I never go anywhere else for my truck service.

Ja
Review №7

I went there to get a tire leak fixed and they charged over $33. I’ve never had a tire fixed for more than $10-$12. They fixed it correctly but they tried to rip me off for 10mins of work. They decided to knock the price down to $19, after I gave them a piece of my mind, which is still way to high but I paid and left. I won’t be back!

Am
Review №8

Very professional and quick service! My new go to auto shop in town!

Mi
Review №9

Friendly, excellent service. Had 4 tires and requested an alignment. They checked my alignment and said it was fine so no charge. I am definitely going back for service. Thanks for a job well done!

Ky
Review №10

Great service and fair prices. Best garage in town.

Ro
Review №11

Recommended by family and I was not disappointed! Fast, friendly, honest and reliable service!! I would recommend to anyone! Keep up the awesome work!

CH
Review №12

Always on time, friendly and does a great job.

Ja
Review №13

I had used their website and (apparently newer) online booking system to schedule an appointment. While I found it a BIT kludgy to have to answer all the questions, I understood why (no one wants incomplete data). Upon submission, I did get an e-mail stating that someone would be in touch to confirm my desired time....I submitted the appointment request Wednesday for a Saturday morning oil change, but never heard anything...so I assumed that the scheduling had gone through....I showed up first thing Saturday morning, and the admin assistant couldnt find my appointment in the system. She explained the newness of the scheduling system and indicated that it was likely that the store staff hadnt actually received the notification of my request, so I was not on the schedule, and they were booked....BUT, happy ending to the story. Their technicians shifted a few things around and were able to perform my oil change without causing delays for other customers who were on the books for that morning.SO--what could have ended up being a huge waste of time for me ended up being a timely and positive experience.My recommendation to the staff (of course!) would be to figure out what fell through the cracks w/the appointment confirmation process.My recommendation to potential customers is that I felt like my concerns were addressed in a polite and professional manner, and my car now has fresh oil :-)

ch
Review №14

Great service! Hard to get into...but worth the effort. Got oil changed, wipers, tires rotated, tail light and breaks inspected for under 90 dollars. 😁

Du
Review №15

Great Experience... Awesome staff, very professional & quality work!

Te
Review №16

Professionally done, reasonably priced. Will come back again!

Ta
Review №17

The stars were aligned today... I had an emergency situation today and these guys went over and above to get my vehicle fixed the same day. AWESOME work at a fantastic price.

am
Review №18

They always take great care of me and my car! Great service and friendly staff. I would recommend them to everyone!

Aa
Review №19

I went in to get a tire repaired but after inspecting the area it was discovered that the repair wouldnt solve a larger problem. Another shop could have just plugged the hole, taken my money and sent me on my way with the risk of disaster happening in the future but these guys took the time to explain to me the problem and then offered a great price on a new set of tires to help keep me and my family safe on the road. The work was done quickly and professionally with quality that I was very impressed with. I intend on using these guys for all my future car repair needs based on this excellent customer service and experience.

Ju
Review №20

Totally amazing. Made an online appointment on Sunday evening and received a response by email less than 1 hour later. My only vehicle was shifting slowly and could see transmission fluid in snow. Front tire making funny sound. Also was overdue for oil change. Spoke with Kerry on Monday and he again confirmed my appointment for this day. I brought my vehicle in and left. Within 3 hours Kerry called with the problem. Tramsmission fluid very very low due to leaking hoses. Did not need to replace transmission. Yippee. Also front tight ball bearing shot. Replaced. Oil change done. Vehicle fixed same day but allowed me to keep there overnight so I could make dinner. Shop was very clean and staff followed Covid precautions. I used their free Wi-Fi while there. Able to redeem coupons without a problem. When picking up my vehicle young woman was polite and informative. Being fairly new to this area I am so pleased I was able to find a honest and helpful mechanic. Thank you ERTA. Definitely my new tire and auto shop. Kudos to all of your staff. Stars only go to 5 but this shop deserves a big 10.

Ch
Review №21

I use them regularly to service all my vehicles. They are reasonably priced and quick turn-around time. Their promotions are always a bonus and they continue to deliver on service.

Je
Review №22

Nice place, good value, good people.****No news or daytime TV while waiting****

Ma
Review №23

Everyone here was very friendly and incredibly helpful when I had a bunch of questions about my car and some problems I was experiencing with it.They were able to figure it out, fix it up perfectly, and helped me out a lot. Definitely recommended there services!

Ri
Review №24

I moved to the Elk River and needed some work completed on my 2008 Acura MDX. The airbag warning light was on. I contacted this shop to complete a diagnoses of the problem. They appear to have great reviews and close to my home.The service technician completed the diagnoses and informed me that the vehicle required a new SRS module, a dealer only part. The part would cost me $1400 dollars. Additionally, the shop mentioned that the airbags would not work with the airbag sensor on, so I parked the vehicle.I contacted Acura, with the part number provided by the shop, and found out that the part was actually $702 dollars and came fully programmed from the factory. This shop was increasing the price of a dealer part, by 100 percent, which is not an industry practice. I am not in the auto mechanic industry but I do know that 100% mark ups are not common practice for parts in this dollar amount.I spoke with Elk River Tire & Auto and was surprised to find out that they indeed were planning to charge me $1400 dollars for a dealer part that costs $702 dollars because they needed to program the SRS module, false, and we often times have to ship it to a third party to be programmed (false). I asked Elk River Tire & Auto to diagnose the airbag warning light and was told they could not get me in the shop until Monday, three days, which I understood.Finally, I asked Elk River Tire & Auto if they were going to charge a mark up on parts after they diagnosed and was told yes. I asked if I ordered the parts from Napa, Oreilys, Acura/Honda, or their approved vendor and brought the parts myself if they could install it. Elk River Tire & Auto said Yes, but I cant guarantee my work. I replied, So If buy the same part number from the same source as you, but dont pay a part mark up, you wont guarantee the work?. My question was confirmed with a yes.I decided to have Honda/Acura dealership replace the SRS module that Elk River Tire & Auto diagnosed as the problem, $1500 dollar mistake.The part was ordered and installed by Honda/Acura. Codes were cleared and vehicle test driven. The airbag sensor warning light came back on, it was not the SRS module that Elk River Tire & Auto reported. After a costly review the airbag code was being triggered by a faulty, $45 dollar, passenger airbag indicator switch.I was extremely disappointed in Elk River Tire & Auto abusive and predatory practice of marking up parts by 100% and requiring this mark up to honor their work. Additionally, their poor diagnoses cost my family roughly $1500 dollars after replacing the SRS module, cost of new diagnoses and the passenger airbag indicator switch.I will make sure to steer clear of this shop. For those of you who are returning customers, please make sure you review your parts prices and compare those prices to the industry standards.

Ma
Review №25

After moving to Elk River Ive used this place for the last two years. Very happy with their quality, pricing and honesty! They deliver lots of value to the customer, I have had two experiences with them where they could have easily charged me more. I will be a return customer.

wy
Review №26

Very happy with our service!

Br
Review №27

Bought a used truck with wheel locks and no key and needed them off. Had two other shops look at it. Beings the lugs are custom and so deeply set, one shop refused to do it, referred me to the other one and they said they could drill them out but that would take a full day and over $500. Took it hear and they had them off in less than 30 minutes (no drilling or torching) and had new custom lugs delivered as well in very short time. All this for less than $100. Will definitely be using them in the future.

Ty
Review №28

The guy running the front desk clearly knew his job, and did it well.

Tr
Review №29

This business doesnt really understand honesty and loyalty. I received a GIFT of a free oil change for my birthday, which is stated as a gift. So, they have a special for $39.99 oil Oil Change Packaged includes Wiper Blade Replacement, Rotate Tires, Basic Brake Inspection and Battery Check! I wanted to get the oil change package with Synthetic oil, but they told me I can not use my GIFT with the special. On my GIFT it says, If your vehicles oil change requirements exceed $34.95, you can apply $34.95 as credit towards a diesel or synthetic oil change service. That is not true. They would not allow me use my credit as it states on my GIFT. I think it is really bad to call something a gift and have stipulations on it that goes agaisnt what is written on the gift. Mixed messages. It is an $80 service without any coupon for Synthetic Oil. I would have still spent $40, and all I was asking for was the Wiper Blade Replacement, Rotate Tires, Basic Brake Inspection and Battery Check that was being offered to others getting an oil change.I was offered a free oil change if I left a review, which I did and never received a free oil change. I inquired about the free oil change and I did not hear back from them.And their App is not user friendly and it doesnt let you complete your profile, but tells you it is incomplete.It is very upsetting to me as a customer of theirs to not honor a gift as a gift.

Jo
Review №30

The guys here go well above and beyond service. They do anything possible to get taken care of. They took a huge burden off my shoulders making my day a little easier.

Da
Review №31

Outstanding customer service! Great service at an even better price.

Ro
Review №32

Im always happy with the quality of service I receive at Elk River Tire & Auto and they are always so upfront and helpful. Theyve helped my truck make it to 210,000 miles (and counting!).UPDATE: My truck is on the verge of 250,000 miles and I credit the great maintenance it’s received from the crew at Elk River Tire & Auto! With vehicle prices inflated and new purchases impossible to find you need a service shop you can trust.

Je
Review №33

Had a new set of tires put on and an oil change. Great service, fast, friendly! I knew nothing (still dont) about tires but they recommended a tire based on what I was looking for and it was one of the lower cost options! Loving the new tires.

Ma
Review №34

We needed new tires for our car. Elk River Tire & Auto were able to get the needed tires in a day. Two days later they were put on. The appointment went quicker than expected. We will refer Elk River Tire & Auto to our friends.

Ky
Review №35

I had to get this done. Communication was great to set up an appointment. Service was quick and easy. Only live 0.5 miles away. Convenient. Thanks

me
Review №36

Crystal and Julia are the greatest girls ever. I went in today to get some tires put on my truck. I gotta say this was hands down the best experience Ive had at a shop. These girls kept me good company while my truck was worked on and even went the extra mile by getting me in for an oil change. Love the small town hospitality of this place and they have earned my business and recommendations in the future. Thanks Girls and Elk River Auto!

Pa
Review №37

This my first here but not first exhaust system and the guys are really nice and they actually seem like they care I would not hesitate to recommend thank you for the great service

To
Review №38

Misdiagnosed my vehicle costing me am extra $570. Not overly friendly. They always have a million cars out front so if you want anything done besides tires you can expect to wait days to get in.

Ku
Review №39

Have been using them for a few years. Honest, quality work. Fair competitive pricing. They handled our Odyssey timing belt replacement beautifully. I had them replace a starter in our civic, the starter failed less than two years later. They replaced it no questions asked, it fell under warranty work. Couldnt be happer.

Ed
Review №40

Have shopped around for a good oil change and am tired of the high pressure tactics of some of the drive thru places. I found Elk River Tire and Auto to get me in on my appointment time and did a complete job as advertised in a timely manner. Will come back again.

Ma
Review №41

I called Elk River Tire at late notice hoping they could fit me in for a last minute oil change. And sure enough I heard a yes we sure can on the other end of the line. After I arrived, I sat in their quiet waiting area on a comfy seat and watched TV. I had just gotten interested in a show when I heard that my car was all ready to go. Thanks Elk River and Tire.

Ti
Review №42

The people at Elk River Tire & Auto are super friendly and always fit me in the schedule quickly and conveniently. Ive gone to places like Jiffy Lube before and been left stranded on the side of the road because the oil cap wasnt screwed on correctly, but that is never been a concern here. These guys are professional and so nice to work with and thats why I keep bringing my vehicles back. Thanks!!!

Je
Review №43

ABSOLUTELY AMAZING! I LOVE this shop, the teamwork and the service! You all go above and beyond and you stay honest and provide accurate information!! I am sooooo grateful for everything! If you are looking for a truly honest company and service team that is beyond excellent.. go here! Elk River Tire & Auto!!! Thank you for always being amazing!!!

Be
Review №44

We always enjoy bringing our cars in to Elk River Tire and Auto. The people there are very friendly and knowledgeable. Great service!

J.
Review №45

Great

Ro
Review №46

Kerry and his staff are wonderful. I was looking for a service station that would assist me with multiple vehicles with multiple issues. I have complete trust and faith in Elk River Tire and Auto. Fast, dependable and fair in repair prices because Kerry finds ways to save me money. Thank you.

Br
Review №47

Would give it more stars but brought my trick in for an oil change and they did not fill it all the way. Had to add close to a gallon. But when called to talk them the following day they did make it right. We even paid for extra oil at date of service.

Ch
Review №48

I own a local Collision Shop and have used ER tire and auto for all our Alignments and mechanical repairs. They have allways been upfront and honest with us . There prices are great and work has been perfect . It very reassuring when you know you have smart people you can trust to finish up major collision jobs for us. *Outstanding Shop*

Me
Review №49

Im always happy with this location. Everyone is super friendly and they are really quick when working. I never have to wait long. Ive had oil changes and tires done here. When my tires were done, they were really helpful with getting me in and finding tires for me. I go back here every time I need something done on my car, wouldnt think of going anywhere else.

Ni
Review №50

They do a great job with speedy service and keeping you informed with whats going on. Sydney did an awesome job with showing me what was making so much noise and making clear there was nothing to worry about. I feel safe bringing my car here knowing theyre not trying to charge outrageous prices even for a great job done. If youre questioning where to bring your vehicles this is the place!

Jo
Review №51

Needed new tires and was shopping around online, found the best price for tires online (not at the shop) but the online place recommended ER Tire & Auto to get them installed.I also needed some brake work done, and check out a vibration issue I had. After meeting them Mark at the shop, going over what I needed done, I scheduled an appointment for two days later.Today I dropped my car off, got a ride home so I could work, two hours later and everything was done and ready to go. I got picked back up, and everything was as promised.The best part about the whole experience? The bill. The rates at ER Tire & Auto are by far the best I have seen in the area. I would highly recommend them, honest, straight forward and easy to work with.

Jo
Review №52

I’ve had tires repaired here before and the staff was courteous and pro.Then I bought 4 new tires that they installed and was disappointed I had ask for the valve stem caps that were not installed on my new tires, and the tires had dirt marks and hand prints of some white lube or whatever on them. I thought they would have wiped the grime off my brand new tires so they looked great when I picked up the car.

Jo
Review №53

I have been going here for many years. I trust them and know they are always honest and do great work. I have had Tom and Joe both work on my vehicle and along with excellent repair work, theyre customer service is top notch. I have since had them do service for my parents, kids and siblings. The last 3 times I went in, I was able to use a coupon right on my phone which was very convenient. Plus they price matched a set of tires for me and that saved me $200!

Ra
Review №54

I will never go to this place again, a simple tire rotation is what I wanted and they come to tell me I should buy $1000 worth of tires and a front end alignment first. Isnt it my choice what I do first. I just wanted a rotation and when THOSE tires wear THEN Ill check into a front end alignment and tires. Smh

Th
Review №55

ER Tire and Auto is great. They always make an effort to get me in even if there arent any appointments. Very honest about what needs to be done and willing to make sure I am comfortable with the process. They have saved my butt a few times ! Will be going back !

Bo
Review №56

I recently had my first experience with the folks at Elk River Tire and Auto. They slid me in last minute to get my oil changed so I could have it done before I went out of town for the weekend. The service was fast and friendly. Their waiting area was surprisingly clean and comfy (soft leather chairs to sit in) and even had a kids area (I have 4 to manage). Overall, I was really pleased with my experience and will definitely be back.

Ge
Review №57

I had taken my vehicle to another shop several times and problem could not be found. I brought it to Elk River tire and Auto and they found and resolved the problem, it turned out to be a bad fuel sensor.Great job!George

St
Review №58

Locally owned independent shop.Well run with great customer service.Above all, honest repairs at a fair price.Great job - Keep it up!

Mi
Review №59

Everyone is honest and nice. I have had oil changes and mechanical work done, very happy with overall experience. Cant beat the prices. I had to tow my vehicle there early morning, they handed me keys to a loaner and I was back on the road in 5 minutes! Will never go anywhere else!

AJ
Review №60

My son is leaving for another duty station, these guys did an awesome job getting his spare tire fixed. Military friendly!

Ma
Review №61

These guys really are the best! I have always appreciated their service, but a couple of weeks ago I was in tough situation because the battery in my truck was starting to go bad, so I went to the auto store and got a new one. When I went to pop the hood, it wouldnt pop. This had never happened, even earlier that day. I was in a time crunch so I made a quick decision to drive over to Elk River Auto hoping they could give me a tip or squeeze me in. Even though they were very busy, they squeezed me in and shortened the cable and even installed the battery for me super quickly. Great place!

Na
Review №62

I brought in my Corolla at the last second to get some new tires put on that I purchased online (way cheaper and free shipping) They got me in right away. It took about an hour for install, balance and reinstall. Overall Im pretty happy with the service and work they did.

Ka
Review №63

Great service! Love that mc donalds is in shared parking lot so kids can go play.

Ch
Review №64

We have been using Elk River Tire and Auto for over two years now and have been extremely happy with the customer service we get from them! When we take our vehicle in, they are very honest about what the problem is, what needs to be done right away, or what we can possibly wait on. They would never hesitate to direct us to the dealership if they thought the problem could be taken care of there under the warranty. We love using Elk River Tire and Auto and will definitely continue taking our vehicles there.

Ja
Review №65

Fan motor broke

Er
Review №66

Ive worked with Crystal several times - and also with Sydney today - and service was top notch. Sat with them for a while and discussed some upcoming vehicle maintenance. Crystal was very knowledgeable and recommended that I only needed two new tires instead of the four I was expecting to need. Very positive and friendly personalities, welcome environment, and they even offered us doughnuts! Ill be a lifelong customer.

Ka
Review №67

Fast and Friendly Service. Are able to get me in quickly and work with my schedule. Clean and comfortable waiting room. They do a great job of explaining the work that was done to our vehicle.

Di
Review №68

Ive taken 4 cars over time to these guys--their prices and work are fabulous. I even went to the lengths to have my car towed from 70 miles away when the fuel pump died on it during a trip to make sure they would be the ones to fix it. You wont be disappointed using them

St
Review №69

I brought my camper in to get it ready for the camping season and was impressed with the level of service and professionalism displayed by the entire staff. They not only helped me with new tires at an affordable price but also took care of many small issues like missing tail light covers which are not easy to find on an older model Coleman camper that is no longer in production. I would highly recommend Elk River Tire & Auto to anyone looking for an honest and budget friendly repair shop.

Ka
Review №70

Great costumer service and great prices. Would recommend to anyone

Da
Review №71

They performed exactly what I had asked, didnt try to up-sell me on other services, and were accurate with their time estimates. This is all we can ask as customers, yet the ERTA staff provided this with friendly smiles, great communication, and genuine respect. For these reasons I thank them and will definitely be a repeat customer.

Ab
Review №72

Always had reliable service from them. Even though you have to make an appointment for Stuff they still fit you in pretty quickly in my experience

Kr
Review №73

Elk River Tire and Auto are always so friendly. they are prompt and dont pressure you into unnecessary repairs. We have all of our oil changes there and buy our tires. We have been very satisfied with them for about 3 years now.

J
Review №74

The entire crew at this location are phenomenal. They are clear and concise and tell it how it is. Crystal and Jycenta were very helpful in explaining the situation that the techs working on our vehicles encountered. I recommend this location. Truly a gem.

Ch
Review №75

The staffs here are super friendly and the service is quick and reasonable. I would recommend this to anyone needing an oil change or new tires around the Elk River area. I will continue coming here for my next oil or tire need.

Br
Review №76

Great job. Replaced starter. Runs great. Crystal was very helpful and squeezed me into their very busy schedule on a cold day. Thanks so much. Will be back..I hope not too soon though.

Ju
Review №77

The staff (pink girl and Crystal ) and others at this location are so helpful and friendly. This business is a five star and I have bragged on them to friends and will continue to. Whenever I need service even tires air checked, they are quick and kind to help me.

Au
Review №78

Quick, friendly service! I have been going to ERT&A for years and will continue to go to them for all my automotive needs. If your car has an issue theyll give you an honest assessment of what your options are, along with a repair estimate. From past experiences, trust is one of the biggest factors when choosing an auto shop. I fully trust these guys.

Ma
Review №79

Great service and personable staff. I have recommended them to my family and friends and will continue to do so.

Ni
Review №80

My experience was not good. I had my oil changed and tires rotated and requested my brakes get checked while the wheels were off.When I got the car back I was told I needed a new battery and new pads/rotors on the front end - and that this could all be mine for $750-800 (for my 2006 Scion xB). I said I’d wait, thanked them and was on my way.I tested my battery a couple days later and found it was in good shape. It’s a good thing I didn’t pay them $300 to replace what didn’t need replacing.I then went to pull my wheels to do the brake job and one of the studs sheared off. Two others were suspiciously difficult to break loose, leaving only one that spun off as it should. To their credit, ER Tire and Auto got me in that same day to replace the sheared stud.When I went to do the brake job after getting the car back I found TWO OTHER studs cross-threaded! Two other studs from the same wheel sheared when I tried to pull the wheel off.Rather than calling ER Tire and Auto again to make it right, I opted to find a shop that I could trust not to haphazardly slap parts on my car and not diagnose problems that didnt exist.I dont know whether they tried to cheat me or they just have inexperienced kids working in the shop. Either way, after my experience I just cant trust this place.Edit (to respond to ER Tire and Auto’s reply to my original comments):I dug out the estimate I was given and it appears I was wrong about the quote I was given for the work. It was only $712.72, not $750-$800. My mistake. The $600 figure the owner cited is not accurate.Like I said, I just can’t trust this shop after the experience that I’ve had and would advise others to beware. I have no axe to grind, only a poor experience to share with would-be customers.————————————————————Update 02/26/2019:Were on the other side of the coldest months of the year and my battery is going strong, starting like a champ every day.

Ma
Review №81

Had a wonderful experience here. They work hard, and are very friendly. I will be going here for all my future car needs.

Va
Review №82

Moved here a year ago and this was the first place I took my car for an oil change and I havent looked back since. Even though I have now moved out of the Elk River area, I will drive the 30 miles to have my vehicle serviced.Very friendly employees and very knowledgeable of servicing needs!

Mi
Review №83

Awesome place to get work done. And the guy at the counter, (Jamie I think) is great to work with!

Li
Review №84

Elk River Tire is awesome! Kerry is great to work with. Great place to go to get any work done on your vehicle

Di
Review №85

Good repair service but you will need to make an appointment.

Al
Review №86

A pleasant place with a very nice young girl who works at the front desk every time I go in; Im a significantly bad driver (other people tell me, although it doesnt change my opinion which is that Im great at driving) and have visited this place often in the last couple years. Carrie is a good discounter. One time he gave me my life really, really sucks bad discount. Very good business and trustworthy people.

Je
Review №87

Great

To
Review №88

Brought my sons car in on a Thursday afternoon because the air conditioning was not working. The gal I spoke with at the front desk was helpful and pleasant, and we got the diagnostic scheduled for the next day. We dropped the car off early Friday afternoon, and there was a different helpful and pleasant woman at the desk. About an hour and a half later we received a call with what the issue was (bad compressor), options for repair (used vs new replacement), a cost estimate for each option, and a time frame for the repair (the next day).They not only fixed it correctly, they had it done later the SAME day, and came in UNDER the estimate.I typically try to do my own maintenance and repair work on my cars. I have enough knowledge (and a well-developed BS sensor) to know when a place is trying to talk me into unnecessary repairs. When it comes to independent repair shops, for me cost is secondary to finding a place I can trust. This was my second stellar experience at ERTA, and I definitely feel like I can trust them. I will be using them for all auto service and repairs that I cant perform on my own.Mike and his crew are great!

Co
Review №89

Cant repair tires that are older then 5 years because of liability what a joke. My tires only have 30k miles on them... They have lost a committed customer forever... Hows that for liability.

To
Review №90

I have been taking our cars there for the last four years. Their service is consistently good and they dont recommend doing something unless you actually need it. Also - they are active in helping community organizations and I appreciate that.

Je
Review №91

Good coupons for new customers; free oil changes and stuff

Jo
Review №92

Huge thanks to Joe and Kerry from the Elk River location! I desperately needed work done on my Jeeps breaks. They were able to get me in the next day, and the car was ready just a few hours later. Amazing service, very accommodating and excellent work.

Sa
Review №93

Got awesome service from Crystal at the front desk! Very helpful and knowledgeable. She gave me plenty advice on what to do for my vehicle and told me about a lot of different coupon options to help with the cost. Will definitely be coming back here!

Du
Review №94

They got me in right away and got my vehicle aligned and for a good price.

Mi
Review №95

I will no longer be taking my business to Elk River Tire & Auto. I had an appt scheduled for Wednesday. I show up at my scheduled appt time. After 15 min of waiting the receptionist informs me that it will be at least 2+ hours for my vehicle to be looked it. She then states that my vehicle is only being looked at for a diagnostic and that I will need to reschedule another date and time for me to leave my car for at least a full day. Terrible customer service. I could have been told the previous day that my appt was only going to be a diagnostic appt. They also could have informed me prior to my appt that they were running over 2 hours behind in appt times.

Be
Review №96

Kerry and everyone at Elk River Tire and Auto make us feel like family every time were there. They make sure our cars are running well and never sell us what we dont need. Simply put, they take care of their customers.

Mi
Review №97

I have had my SUV worked on a few times here and had great service. Once I even came late and they were still able to squeeze me in (thankfully!) My husband has had snow tires on his car and also had amazing service. Mine need tires soon and I know where I will be going.

Bi
Review №98

Had to go in due to a tire they put on a week before but never torqued down so it was about to fall off. I mean, come on now, isnt tightening down a tire taught in Tires 101??

Da
Review №99

Ive had a great experience with Elk River Tire & Auto through the years. Today when I brought my vehicle in for an oil change I had Crystal look up several things for me and give me a quote. Shes always so positive & friendly. She called me back and gave me the info I was looking for. When I asked for the good news about my truck she let me know the oil change was done! We both laughed...Thanks Crystal

Mi
Review №100

Great service personnel and friendly customer service. When I dont want to mess around and just get it done right, the first time, THIS is where I take my vehicles for any kind of repair.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:690 Dodge Ave NW, Elk River, MN 55330, United States
  • Site:https://www.elkrivertireandauto.com/
  • Phone:+1 763-441-2889
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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