Im extremely disappointed and hope I do get in contact with corporate. I made a purchase with my consumer card that I just opened. It was scheduled to be delivered today, but Estes your delivery company told me they had no drivers. At 3pm today this was told to me. So, me and my girlfriend both took off from work for nothing. This was her early Christmas gift that was unfortunately spoiled. Since 3pm Ive been trying to cancel this order and my card. I just got in contact with someone to do so.Estes was rude claimed he didnt know anything about the order until today. And claimed to know less about Home Depot. He kept referencing who but you have paperwork I thought. Regardless the process sounds sketchy. My payment is due the 26th. Im not paying for a couch Im not sitting on. Your estimated delivery and payment options need to be customer friendly. Very angry and disappointed.

So dis heerre place. Imma tell ya child, looking mighty fine and dandy. Always got the best and most of what Is be lookin fo wen I be werking

Got most of what i needed. Couldnt find Rustoleum bath repair kit...maybe next time.

Lonnie is the best customer service person there. He always goes out of his way to assist me whenever I come in to purchase something.

Last Wednesday evening my S/O and I stopped here to get my S/O a new pocket level. As we drove in the parking lot we noticed the parking lot lines seemed to need some repainting, which made it harder to park appropriately in the spots.. we were greeted by the cashier on the contractors side as soon as we walked through the door. We were able to find the product we were looking for pretty fast, so our shopping trip was under 10 minutes from start to finish. We wanted to look at some tool bags, but seemed like the selection was limited due to low stock. The store was pretty quite and appeared to be clean.

We went to buy a small tiller. We found them, but they didnt have a price anywhere. We found them online but they said the online price is for online only. It took about 45 minutes standing at the cash register before they found a price. First time to have this kind of service. Normally awesome service. I hope no one else has to go through what we did.

Big enough to safely avoid non-maskers. A little hard to locate an associate for help, but once you get someone they are quite helpful.

Really need one closer to me. Love this store! Staff is very helpful. Got me to where I needed to be (not there very often due to travel time) got my items n out of store quickly.

Normally love shopping here. Today we tried for over an hour to get someone to sell us a dishwasher. We had cash in hand. Were headed to Lowes. Hopefully theyll want to make some money today.

I usually love going when I know where things are. It must have been an inventory day because nobody was available to help me. I finally tracked down an employee and she helped me find someone to help me lift my items.

Needs the Air conditioning on... Pamper your workers and supply your customer with a cool experience..

Usually find what I expect, I look for wierd stuff sometimes not really surprised not to find it. The employees are always helpful no matter what I seem to be looking for though.

Very helpful finding correct bulb I needed for outside light.

A smaller version of a big box store / a left handed store traditionally yields fewer sales , but I regularly shop this store because of the staff/ product selection/ and familiarity...

Cant find help have to fight over va discount just go to lowes

In and out for washer hoses. Seemless and automated.

Wow so nice and very helpful and very very friendly. I am very impressed 1st time there ever and well be back

Better prices than the other big box hardware stores.

The Home Depot!!Love it!!If you know what you NEED youre not going to regret your purchases!!

I ordered online for curbside pickup and went very smoothly.

I would typically give Home Depot a 5 star rating because I love going. This time was different. The girl at the Will Call desk, or whatever they call it, left a lot to be desired. This was my second trip there to pickup an order and still didn’t get it all. OK. I can understand if there was a mixup. But the girl wouldn’t tell me anything. She wouldn’t even make eye contact with me. I finally told her to refund me.

Nice store just couldnt find what we were looking for

Most products I have purchased were/are of excellent quality . Prices are moderate and in line with most hardware/ lumber stores.

We have a bunch of home improvement stores in etown. I think we are all brand loyal when it comes to hardware. For me I like our local home depot the best.

This store is fine for small everyday purchases.all of my big ticket items have been a huge hassel!

Michelle in appliances was superb excellent customer service during appliance purchase

This store was fully stocked and I found exactly what I wanted. Cant wait to refurbish some of my antique furniture.

Great prices, clean store, bathroom was very clean, associates very friendly and helpful

Not happy with this location. I like home depot, but will not go to this one again. Couldnt find help

Got what I needed quickly and self checked out.

All employees were most helpful. In tile. Plants. Paint. Furnace filters. Great service from supervisor when error on payout.

Alot better than Lowes.

The employees here have always been pleasant and helpful.

Helpful staff, great assortment of tools.

Most always have just about anything I need for around the house repairs and maintenance.

We purchased a new dishwasher from this store.We paid in full for the dishwasher and installation charges. We scheduled the delivery and installation to occur concurrently, BUT THIS NEVER HAPPENED! We received the new dishwasher as scheduled, but after diligently scheduling and paying $150.00 for installation, no one ever showed. We waited all day with our electricity and water turned off as required, but NO ONE SHOWED!! We are disabled senior citizens and having to install the new dishwasher was extremely difficult/time consuming! Removing the old dishwasher was cumbersome enough. We attempted to call the Elizabethtown Home Depot office on numerous occasions with very little, or no response. Very disappointed with your store’s ability to answer their phone anytime during operating hours, and the installation department!!!

Great bulk items for cleaning and house maintenance at a very good price. So many items to see. I could get lost in the variety and bargains offered.

I love going to home Depot they have a lot of products to choose from forever need that you need for your project

Still out of plastic 4 X 4 electrical junction boxes, but so is everybody else.

Probably would have been better if it wasnt for the pandemic.

Home Depot used to be the best place ever Ive had a few bad experiences unfortunately Im not going to divulge that experience and I apologize for anyone depending on this review to help make a decision. Then please are nice and thats it thats all I have to say

Took less than 6 minutes to locate and purchase the air conditioner I needed or the upstairs area of my home.

Had to look around a little to find what I need didn’t get asked if I needed help

Mostly well stocked. Wide aisles. A bit crowded.

Found what we need in just a few minutes. And the price was right. Also the plants where Beautiful.

Was not pleased with 3rd party company that delivered my fridge. Once delivered, the delivery team realized the freezer door would not open. I asked them to take it back, they said they could not once delivered. Headache trying to schedule a pick up!! Hardwood floors were damaged when delivered & picked up & now dealing with estimates & repairs.

I did NOT appreciate two individuals disrespecting me while trying to purchase lumber I left and went to 84 lumber.Homedepot you call me a list and disrespect me so you will NEVER get my business n Im building a privacy fence and aa deck. Guess you didnt need the business cause you sure did lose mine.

Super helpful in the Garden department!

Love Home Depot. Love Milwaukee tools they are the best. I go between Lowes and Home Depot. Both carry things the other doesnt.

Picked up an on-line order, my 1st time, great service

Missy was very very helpful, she is a manager at home depot thanks, help us with washer dryer, stove frigidaire, dishwasher, we bought them all in a package deal, and a backpack blower, echo 580 module. Thanks again. 2.21.21. 1 pm.

Dont always have what I need but if they it very fairly priced.

Great!! Traffic was hard to maneuver on way out..... need a better system to get out of there

Great store. Staff is always helpful. Items ordered online return quickly.

Needed help with bulbs and was helped by a friendly employee. Asked by a couple different employees if I needed help. Could be because it was 15 till closing time. But it was good to be asked.

Not a bad hardware store. The associates are very nice and knowledgeable.

Refused to price match a sink even though they advertise that they will. I was told it was at manager discretion (Pete). He lost a sale and a customer over $20 hope hes proud of himself.

Got fireplace love it

Employees were all very pleasant and energetic to help me.

Always love going to Home Depot. We found the cleaner Krud Cutter easily. Several employees offered to help which is impressive.

Wouldve been 5 stars...but self checkouts...

Found what I needed and was on my way.

They have the best buckets in the game

Great. They had just what I needed

Great service,went in for some drywall,they loaded on the trailer for me.If only they could take it down to my basement too...Lol.

Friendly and knowledgeable staff are always ready to help.

Awesome place! More quality tool selection than Lowes. By far the best toy store around. NEED ONE IN BARDSTOWN!

No one in outside garden area, could not locate the outdoor bug sprays, not one cashier! Out of four self checkouts three of us needed help. One person trying to run between and do all of that. Absolutely ridiculous!

Always needed here!! However, the store is so wide that my legs...lol!!

Its better then Lowes. But so is having A.I.D.S.

I was checking out and couldnt figure out the self checkout and this very sweet and humorous elderly Scottish man made my day...yea he has jokes😄😄😄

They are super busy ,but the customer service was great!

Decent for a Home Depot. Actually not out of everything you need.

THIS TIME curbside service was great. Young Alex was delivering to another car when I pulled in, and came to the passenger window to help me. LAST TIME, I had to finally go into the store to get help. No one was even answering the phone. Glad the management got decent signage up and hired Alex!

Good customer service 👍👌

They were the only place in Hardin County that had ice melt for my driveway and sidewalk, awesome!!!

I found the grilling products that I needed and the personnel were very informative and helpful. Would go there again.

Purchased a propane tank for my grill had them fill it. They gave it back to me empty…..

Had what I needed with a great price

I just like customer service there

It’s a Home Depot. People are usually nice

Friendly and courteous. Helped us look for a heater for our garage as well as a receptacle.

We bought a washer and dryer set..the sales clerk didnt offer much knowledge about the items we bought..

I came in with my family to look at floors. We had no clue what we wanted. One of the workers helped us from start to finish. She was extremely friendly and helpful. We left with a new floor and a very happy experience here!!!

I couldn’t be more disappointed. We called Home Depot to ensure what we wanted was in stock at this location. The person the that specific department assured us it was. We drove 30 minutes only to find that is wasn’t in stock. Went to the service center and received no help there either even from the store managers. They were even unsuccessful in managing to order it online for us. We barely even received an apology. We won’t be going back.

I buy a lot of things for home from home depot! Today, were proud to be the worlds largest home improvement retailer. In more than 2,200 stores across North America, we aspire to excel in service – to our customers, associates, communities and shareholders. Thats what leadership means to us. Thats The Home Depot difference.

Great to deal with and good people

Did not find any toaster ovens or air friers in stock despite looking it up online before we went. Completly out of stock due to the holiday rush. Wasted trip. Will look elsewhere. :(

Very helpful and great service

Really helpful staff and solid deals on various home improvement needs. I shop here exclusively for my home needs because I always seem to get a great deal or even better customer service.

I love shopping here they always have what I needed the best prices. Theyd be very price in town Lowes Menards down even compared to the Home Depot

Really nice people

Nice place, clean.

Great service

Limited stock availability in the window coverings we were shopping for. limited knowledge but the associate who assisted us so we went down the street

Did not have no one at register had to go through sell Or service desk

Love Home Depot. They usually have what you want.

Very disappointed in the stock today, everythingi wanted was out of stock. But went to lowes and got a great deal on dewalt combo kit.

Alot of stuff and really good prices

Needed paint for our front door and you had what we wanted.