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MT Needles Embroidery
9900 Dyer St, El Paso, TX 79924, United States
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MT Needles Embroidery
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Jo
Review №1

I have been going to this place for years now, I have never been disappointed! Fantastic work, great customer service and they meet deadlines! A must for all your screen printing needs and more!!!

Va
Review №2

I recently ran for an elected position. I was very pleased with the quality of the t shirts that they designed to advertise my campaign.timelr effecient

An
Review №3

Short hair lady smells like cigarettes is beyond rude!09-7-2021 10:15amI had 6 shirts to be embroidered so I’m obviously trying to support local northeast businesses any chance I get.A nice man exiting held the door open, I thanked him slipped thru.I walked in with my uniform shirts with a older lady short hair behind register.I heard a loud “I GUESS I CAN HELP YOU!”I was like wow okay am I supposed to wait outside?(Rudeness with short hair) replies- well no ones in here!I walked out and drove away.Bazaar on 2430 Yandell El Paso Tx 79930. Is where I’ll have to go. Another embroidery place, Rocks T-Shirts 4727 Honda Pass 79904 .for kids (school uniforms northeast)Bitter Rudeness lady with short hair, you’ve been in the business either too long and have bad customer service, customer service.Take your money other places don’t get treated like trash. As hard as we all work, don’t give it up to ppl who hate the world and are stressed out. Pass the word, not all small businesses deserve support!I’ll be sure to pass the word around every single coworker, customer I come in contact with about my experience.These 6 steps are for the female worker-Hello, how can I help you?-Assist-Take my money-We thank each other-Call when readyThank you, come again!

Al
Review №4

This place is awesomeVery detailed always have everything done on time and the Customer service is great

Le
Review №5

Excellent service 👍 provides quality work 👍Highly recommend 👍Have had several projects with them👍Thank you MT Needles

Ni
Review №6

Great staff, very friendly and easy to work with.

Ju
Review №7

Greatest Of All Time embroidery establishment!!!!My first business interaction with this lovely place was my venture for some William Beaumont face masks. I enjoyed speaking with Tracey about our hospitals requirements for the mask and she was very in tune and professional about giving us what we needed. I already had a good feeling about it and their mask sample was definitely the best out of all the other vendors! Not only did we sell out of the first 50 cotton masks we got from them, but the next 150 polyester masks were just as successful! They truly know what kind of material is in demand and how to execute the best, long lasting embroidery.Ill also admit that a couple of times, i had miscounted some masks and thought i was short one each order. But even when i asked Tracey about it, she was very patient and kind to help me try to work it through, and even suggested to provide me one more. But thankfully i would figure it out again and realize the order was perfect, so i would never have to question the accuracy of the order!Lastly, my friend and I just went to the Rhinos hockey game when it was ladies night. First 25 ladies thru the door gets a free t shirt designed by them! They had 3 wonderful choices to pick from as well and they made it for you right then and there at their table set up! How amazing is that??? They are also beyind generous and have made so many donations to organizations and kept giving free t shirts for the night during the t shirt throws!I absolutely love working with Tracey and her brother here, and look forward to more business affairs!

Er
Review №8

Super nice people. They do a lot of work and do a great job! Made great awards and logos

Jo
Review №9

Great, expedient, professional service - you guys are the Best in town!!! Thanks (1stSgt Hernandez, USMC - Retired)

Je
Review №10

Great work. Great service. Amazingly good price. Best Ive have ever dealt with.

Wi
Review №11

Great price and product. Excepted and followed instructions and request.

Ca
Review №12

I was recommended here by one lady and she said they do marvelous work, so I gave a try. The staff are very nice. But why did I gave it a one star? My new North Face backpack is ruined. I asked specifically for a monogram with Vine font which they provided but IT IS SOOO OFF CENTERED. 😩😭 they offered me refund and restitching but it is going to leave a “shadowing” Decided to take the refund but my backpack is ruined. /:

Re
Review №13

MT Needles-Great knowledgeable and friendly staff! First Rate for all your likes in shirts, hats, or any custom needs!🤓👍👍👌

De
Review №14

Great staff and orders are fulfilled quickly. (That does mean you should wait until the last minute to order your kids uniform shirts!!!) This is the only shop I go to for all of my kids uniform shirts along with custom 100th day and family shirts.

Co
Review №15

Staff very attentive

La
Review №16

Great local shop for logo T-shirts, signs, masks, etc. Tracy and Mike are awesome to work with!

Li
Review №17

Had some face masked personalized, and the came out beautiful.thank you MTNeedles.

Jo
Review №18

They do awsome work and have what you need on time!

Ar
Review №19

They offer very good customer service I like it will be looking forward to getting more supplies thank you.

Mi
Review №20

The folks at MT Needles are amazing. If you are reasonably approaching a deadline for any type of embroidery, poster, custom shirts, logos, stickers, you name it, this is the company to go to. Reliable, dependent, courteous, affordable, and timely. Give them a shot!

Su
Review №21

Due to this pendemic they still offer great curbside service 👍

me
Review №22

Fast and courteous service. Lots of examples to choose from. Quick turn around.

Ma
Review №23

Great service, rapid turn-around time, and take time to ensure what youre looking for is what you want.

Ja
Review №24

Always a pleasure and very attentive, super quick service

Fr
Review №25

If you’re looking to grow your business this is definitely the place to go! Amazing staff, superior knowledge, and I don’t think there’s much this place can do! I could go on and on! Thanks to all the kind staff!!

Ne
Review №26

I love going there everybody is very polite and very professional, Im glad I found this place for my little ones school uniforms

Cu
Review №27

Their work is outstanding and the store expansion is great too; very clean and spacious! All employees are very nice and professional. Great store!

Se
Review №28

Amazing work on some hats I took and did it in a timely manner.. I loved the work and will always keep them in mind.. Thank you guys so vary much!

Rr
Review №29

The Benson Family and their staff are always great and highly professional... I ordered several embroidery items...All were excellent quality...

Ma
Review №30

Theyve done work before, and it was good. This time they really messed up. They gave me a project with an inkblot on it, and told me they could not guarantee 100% quality on their work.

An
Review №31

They always do great work!!

Ji
Review №32

Great service and pricing, I highly recommend it!

Mi
Review №33

I took my wedding dress here to get it altered. I asked the lady to bring in my breast area and she refused. Now Im going through alot jus to try to get it fit properly. She cut the bottom cuz it was to long but the stitching looks like a 5 yr old did it. I would NOT come here to get alterations!

Ca
Review №34

Very affordable. Great service.

E
Review №35

Always good service and quality products.

ne
Review №36

MT has always been very professional and extremely helpful whenever I needed their services. I highly recommend their services to anyone.

ju
Review №37

Fast friendly service low prices

Su
Review №38

They go above and beyond to get you what you need. Great service, and products.

Da
Review №39

Great place and service. They have a lot of options to choose from you customize shirts

Jo
Review №40

Great customer service!! Love this place

Vi
Review №41

Having the fact school started last week many uniform stores didnt have any uniform shirts and if they did you had to order 3 weeks ahead of time. At MT Needles Embroidery they had my order within the next day and ordered an extra 5 shirts and had them embroidered and picked them up within a week of me putting in the order.

Ja
Review №42

Great staff quality work and pricing is perfect

Ga
Review №43

Great service, nice people

Ma
Review №44

The Best Customer Service in Town, Always a pleasure to do business with.

Ru
Review №45

Great service, quality and prices.

Ga
Review №46

Friendly, helpful staff who are ready to assist you with your special orders. Turn around time is usually about 5 business days, depending on the type and quantity of the order.

Je
Review №47

We got all of my daughters uniforms for school here. The service is fast and customer service is wonderful.

J
Review №48

We get my sons uniform shirts from this shop and theyve always been polite, helpful and willing to work with us. Would give more stars of possible!

So
Review №49

Horrible horrible experience. I took my garment in to have a zipper replaced and we were ripped off. I called and spoke to the owner and she explained that the seamstress is not an actual employee but contracted. She did offer to have the seamstress fix the zipper again . We took my garment there for a second time and once again it was still broke and not replaced. My husband called and asked the seamstress how come that kind of zipper was used and she said with here usual attitude , You guys should of just bought a new garment . We couldnt believe it. We were charged $43 for a $3 zipper that was broken before I even put it on. My biggest upset was when I called back and talked to the owner he told me he would contact a person he knew to have my garment fixed properly and call me back to help with the situation. I wear the medical garment to help with my kidney issues. Almost 2 weeks now and not even a phone call to follow up or an offer to refund. Mabey they dont care because Im just 1 person but a sucessful business cares if its just 1 person. Word of mouth is everything. My family has help build their business but I will never go to this place again. Not ok to treat a customer this way.

Ab
Review №50

Great staff, overall great service

O.
Review №51

Outstanding work with excellent turnaround time.I will, without question, keep my business with MT Needles Embroidery.

Le
Review №52

Amazing people and amazing embroidery ❤️

JO
Review №53

Poor service all I have to say.

JR
Review №54

Great job and great customer service!

Al
Review №55

Wonderful service! Quality work!

He
Review №56

Great quality great people

Is
Review №57

Great customer service!

Li
Review №58

One stop shop from business cards to work uniforms they do it all .Thanks MT

St
Review №59

Great local small business

Da
Review №60

Friendly staff and quality work

ms
Review №61

Great service!!

Jo
Review №62

Fast service

Er
Review №63

Very friendly employees

Ro
Review №64

School uniforms here are cheap

di
Review №65

Excellent customer service. They are very friendly and if there is something wrong with the order when it is time to pick up quickly they will solve you. I recommend them without a doubt. Stickers do not come off after washing.

Information
9 Photos
65 Comments
4.5 Rating
  • Address:9900 Dyer St, El Paso, TX 79924, United States
  • Site:http://mtneedlesembroidery.com/
  • Phone:+1 915-821-4340
Categories
  • Embroidery shop
  • Promotional products supplier
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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