Had an amazing shopping experience at this Home Depot. This young man went above and beyond to be helpful. I am an elderly lady and he was extremely patient and courteous with me.

I am remodeling my kitchen. So locating the materials for the price I need is important. I have a budget to manage. I have been able to get most every thing at reasonable prices. Thank you Home Depot for recognizing Service Members. The discount helps me be a blessing to others. You are a great company that I will invest in once I return to work hopefully in a week or two. Dont be afraid people to tackle a repair yourself. In most cases you will do it better than those who just need to put up something thats poorly done. Home Depot can help you get it done. Ask questions.

Went in they helped me find what I needed, and went out that smooth.

Its okay... I got a doorbell and a remote-controlled fan... It was cool...

Home depot seems like it has everything. Hard to find someone to help you, if u need it. Cashiers are nice. Usually clean.

Went in for new gas range & gas dryer. Brenda Madrigal helped me pick both appliances. She was fast to assist me from the beginning but took time to answer all my questions. The appliances & installation were also priced lower than Lowes so a win-win for me all the way around! I will definitely buy more items soon!

I was there with my Nephew and Sister-in-law getting information fir carpet and tile replacement and I was very impressed with PATTY. She was more then helpful, answered all their questions and very polite and patient. 5 stars for her.

The best place to shop for your home repair and more.

The Home Depot store located on N Mesa 2 blocks from IH10 has some of the best staff of any business anywhere. I have been helped by so many wonderful people so many times that if I have had a bad experience in the past, it has been wiped out completely by myriads of good experiences. Currently they are out of stock on some items that are running low due to the new tariffs that have been placed on Chinas products. The container some paints are sold in (ceiling paint) causing a shortage of ceiling paint, the kind I wanted anyway. I highly recommend curbside pickup; you will find out right away if they are out of stock the saving you time, gasoline and your footprint on the planet. Highly recommend this location!

Not too crowded this morning. Was able to find everything I needed to change out some locks. In and out quickly.

Had to go to a store far from me, & then had a hard time finding what I needed. Apparently, Home Depot has no provision to move things from 1 store to another, even within the same city. IOW, no such thing as convenience

Not enough spray paint in stock to supply a small project. Very clean and staff was able to point me into the store that had more stock available. Still worked out, just more driving..

Well it was okay I went to go get me some keys made for my car only got one done for my Monte Carlo but I was trying to get three keys made for my Cadillac and they didnt have any keys so I guess I have to go whenever they get keys or go somewhere else to get keys made for my Cadillac I learned that they were really that was okay and nice about it

Friendly service. They ask if you need help.

My name is ADe Leon I called the rental department on 9/26/21 @11:20am, to ask about a rental and price. He said system was down to give me a price. I asked if I could still go to rent a tool and he said yes. I drove from Las Cruces to Rojas and Lee Trevino store just for the guy to tell me they couldnt rent anything to me because system was down. It is highly upsetting wasting my time and gas.

Its a giant hardware store that carries a nice porshen of appliances it even has a garden squar a parking lot that is somewhat vacante easy access on entry.

So since I had a horrible time at Lowes I decided to go to home depot and guess what. I did nott have to hunt down anyone in the appliance section. I found a person right away. One of the appliances (a fridge) I found at Lowes was at home depot and was at a cheaper price AND their distribution center had it in stock. Was in and out in 30 minutes AND getting delivered and setup next weekend. Dont go to Lowes for appliances.

Home Depot of Letrevino finally have sheap wgite caulk again. 😅

I usually can find what I need at a reasonable price. I always consider looking here when getting ready to purchase large and small items. I wished they would HIRE MORE employees!!!

Great sale on grills right now. They still have a huge selection.

I wasted one hour and a half of my day waiting for someone to help me get customize blinds. In the end both service representatives left without saying a word (this is the second time I come to this Mesa Location in El Paso, TX and end up waiting for more than 1 hour without any customer service. I was also waiting for a product that I ordered online and that hasn’t got here yet. What a disappointment. I just got a credit card from here and wanted to use it buying different products but I rather find a different place.

The wonderful young lady that helped me in the paint department was amazing!! Helped me pick colors and gave me some good advice! Hope shes there when I go back!!

This store had great helpful clerks that showed me exactly what I was looking for. Great El Paso store.

Halloween is HERE!!!!! Super cool animatronics and props definitely my favorite year so far.

Store clerks always on task or organizing products very good

I was extremely pleased with the help and information that I was able to receive after asking Dan Maldonado and Vianey questions about my purchase. I first purchased shower doors and Dan was very helpful and informative.Dan went as far as going to another store to get a piece that was missing so that my delivery could be completed. I talked to Vianey also when Dan wasn’t available. I also ended up purchashing a toilet AND a vanity because of the excellent service. Thanks also going out to Marcus ( the sales associate). He helped me pick out the right toilet. I am definitely a return customer!!

Good stock on plants but above average prices.

Well on July 14th My Sister and i decided to buy a small Refrigerator well i checked to see the status of when it was to be delivered..they gave a July 30th date...then August 12th then last i checked it was August 19th..so i wanted to know why..well it was like nobody could help us!! My Sister called the 1-800 number they acted like their hands were completely tied! They couldnt find the account then we gave the order number...and still nothing!! The Ball Was Dropped!!! The store was called 3 times only to have them leave us on hold, and never coming back..then one lady who said i am a manager let me see what i can find out..nothing no call!! Frustrated at this point..we decide to go down there...we go to the counter we are waited on by Evelyn..she was helpful and nice..she found out that they had sent it back for a reason no one knows...but gave us a full refund...this was too much to deal with!! I hear this is common..one hand not knowing what the other is doing..Thankyou Evelyn for helping us out!!!

Very very very poor customer service employees didnt know where anything i was lookingfor.And said it wasnt there department.

It good not to craw it. The Employees where helpful.

YIKES! Im reluctant to give a bad review because America is a capitalist country where business need to prosper, but since the cofounders Bernard Marcus, Arthur Blank, Ron Brill, and Pat Farrah are MUY MUY RICOS and since ex CEO Robert Nardelli was receiving $123.7 million (excluding stock option grants) salary and received a $210 million severance package, HAY VOY.I was charged $84.15 to rent a gas 4 cycle cement saw 14 for four hours. Sounds reasonable to you? Well I did not rent such a saw. I wanted to rent it. After 15 minutes of trying to start it there at the store. I told the lady, give me the electric one, she did but wouldnt write the contract for it, saying she would take care of it on my return. OJO!I left heading back west and returned within the four hours and one hour commute. She said, we are giving you back $68.85 from your deposit of $150. I asked how much they were charging for he electric saw. She again said she was returning $68 to my credit card. She must of thought I would have said Gracias with grace. I said how much is the rental on the electric saw because there is a different price on the shelf. She said Home Depot was crediting me with $68. Now it was her that stuttered. I asked to speak to the manager. AQUI VA! She claimed to be the manager. QUE POCA MADRE. No way Jose.So I spoke to an underling (yah right), her sidekick. He then claimed on the contract on the saw I did not rent, it would have been higher for the blade I used as they had not charged me for the rental of the blade of $60. COMO NO. I could buy a new one for $80 plus my veterans discount. After my laughs, I walked away leaving them with the $84.15. It was my payment for a ticketless comedy club. QUE RELAJO!

After calling to confirm that the generator that I was looking for was in stock, I drove for an hour and a half just to find out that they did not actually have the machine. The manager made me wait for 45 minutes while he confirmed that his employees were in fact incompetent and had messed up their inventory and lied to me about the product availability. Epic fail...

How long does one have to wait before you get help?Ive asked three people for help over the last thirty minutes. Same answer each time, Ill be right there. THIRTY MINUTES TO WAIT!I even called the store, from my cell phone, to ask for help. It took THIRTY MINUTES for this guy to show up, and he was acting like he was doing me a favor.Home Depot needs to remember to help the customers, not ignore them.NEVER COMING HERE AGAIN!

I give no stars. Its packed with a lot of people. Way too busy, no social distance. Hard to find what youre looking for. Lines to check out are forever long. Thinking Amazing?

Always helpful employees willing to stop what they are doing and help you out. Love coming to this store.

This is by far one of my favorite stores. After shopping here my home either looks nicer or something functions better. Every time I leave here I feel like a 10 year old during christmas.

They are refuse to price match when the competitors have it for much less. Done shopping here. Lowes is much better

Worst customer service, we stopped in this location to buy a open trailer, we waited almos 3 hrs for someone to help us to finalized the purchase. They need to hire more people and train better the ones they have.

It buys as usual , but salespeople are very nice n courteous. Very helpful ...n fast..

The employees are so friendly and helpful. Except one employee. We asked for help in carpet and he said he be right back. instead of coming back to help us. He went to help another family with the dang fridge. Really!!!! That was the only bad part of it all. It was crazy 😫 how pack full of people it was when we went. Love how organized this place is and how your able to find things. I know I can say one thing that it is my favorite Home Depot I come too when I need things.

Service was good picked up i. The lockers awesome

Good place, the prices are what you expect at a big box home store. Customer service could use improvement. 3 of the 4 reps I spoke to didnt know anything about the items I asked about. But at least they were nice and tried to help.

If you cant find what your looking for just ask someone when theyre not busy and they can tell you exactly where it is

Went for garden plants, was well pleased with what they had. There was a large variety of different plants and all the supplies you need. I returned a couple more times and purchased more.

We came for some different types of plants and were not disappointed. The assortment was good and the plants tou could tell were well cared for as opposed to other places you could locate plants.

Always helpful, good selection. Love the ice cream vendor... rellenos de fresa

Almost played chicken with an employee there. They were all in a hurry made it uncomfortable to look for things. But at the End a young lady at the register was very kind

Great place awesome staffs.

Tiller rentals hard to get One however other good finds were grass seed n fertilizer

Items are wrongfully advertised, and the location of items. Visited 2 stores and same thing for both

Excellent service!!! I love the low price!!!

I was in easy now getting out took a little time to get to the check out register, I still give them a 5 star rating 👍

Customer service is good but merchandise is bad.Home Depot needs to figure something out with the product shortage. Been there a few times a week to get lights switches and no luck. But customer service is good

The store needs to put up signage for the customers to know where the lines form to check out. They have the same staffing idea as walmart. More cashiers are needed. If the children can be spaced at 3 feet apart so can people spending money . If you have customers spending time standing in an aisle blocking product they are a lot closer than 3 feet from each other.

This place is horrible when to purchase items that were supposedly on stock according to website but nothing was stock. Complete waste of time.

Good, except that Bonnie plants is getting worse each year with their selection (or lack of actually)! THD needs to look for another garden vegetable supplier to compete with Bonnie!

ALL I KNOW IS TAT THEY AS A BUISNESS GAVE ME IPORTUNITIES TO MAKE MY OWN HOME BY GIVING ME THEIRE TRUST. IN PAYING WHAT I PURCHASE EVENTHOUGH I KNOW THAT IF IM LATE ON ANYMONTGLY PAYMENTTHE INTRESTS ARE VERY HIGH BUT THATS AN OPORTUNITY I STULL NEED & WANT OTHERWIZE I CULDNT HAVE MY OWN HOUSE TO BUILD WITH MY DISABILITY MONTHLY CHECH; NO WAY I COULD NOT DO THIS OR THAT. THANK YOU. GOODBYE.

Krystal from ‘Returns’ is very nice,she helped me out,if everyone was like her,Home Depot would be ⭐️⭐️⭐️⭐️⭐️

I came for some plants ... And they have such a wide variety of new plants in... Indoor,outdoor, vegetable, and many more... Its warm weather get over to Home Depot and add some beautiful flowers to your house today.

We got the tree this year, friendly staff helpful people and great family atmosphere.

I wish they had more personal

Parking lot was packed but I got what I needed, quick in and out

I love home depot I buy my stuff cleaner and decorations

Always have a problem trying to find someone to help. Has always been a problem and never corrected. When you do find help they are always in a rush to move on. Long long lines so I think twice to go. Usually Ill go some other hardware store like Northern Tool . A little out of my way but has better service and I get in and out.

Good service

Everything is ok and everything is inexpensive and good quality and very clean

It was busy for everyone to get their A/C going. The check out was pretty fast for a Sunday.

Time 3:00 pm. Not too much in a hurry!!!!. But as a pro with only one cashier out of 2 open and sitting in line watching cashier Kimberly talking and chatting with the customer like she was at the super market! And the line getting bigger and bigger! And no one doing anything until me and the customer behind asked for help to other associate!! Ridiculous!!!!!!!!!!!!!!! Home depot!!!.

The only thing is and this could be on a not so busy day but only gets worse the busier they get wheres all the staff at I waited 30 minutes in the electrical department before just leaving and I noticed this is a routine every time I go its hard to get assistance other than this I have no complaints

I have to say that our experience was wonderful . We went there to get parts to fix a plumbing issue and the gentleman who helped us was extremly knowledgable and helpful . We came home and successfully fixed our outdoor faucet .

Very great customer service, employees are very friendly and helpful, the paint department employee was very helpful and did his very best to get what I needed.

Go to place. Have all your needs.

Normally I have no complaints but this last visit I purchased an item online to be delivered in the store and an item in store. The purchase should qualify totally for the Military Discount that I always recieve. However, this time I was told the in-store item did not qualify as it was an end of sale item. Niether was it on sale or is it an item they stop carrying due to seasonal changes etc... Needless to say I requested the additional discount since nothing was posted online or in store about a sale. I should not have to request the appropriate discount on higher priced items due to the stores lack of signage or policies not being posted.

Not too crowded this morning. Had my keys cut in only a few minutes.

I LOVE WHEN I WALK IN... THERES ALWAYS SOMEONE READY TO HELP.VERY SATISFIED.

Customer service knowledge needs improvement but over all is a nice clean store

Home improvement warehouse is huge and is a clean environment with sanitized clean restrooms. Inovative products you wont find at lowes. Plenty of parking and handicap accessible, Wear your face gear 😷🇺🇸

Went to give a payment on my new refrigerator. 😊👍❤️

Love Home Depot. They always have what I need at good prices. Knowledgeable staff. Always willing to help .

I love this place, so many projects come to mind and home depot has it all 🥰🙃❤❤

Employees are very helpful . Im always able to find what I need

Excelente price. Most of all great customer service.

Outstanding location to get your home repair/new projects and or find new ideas for your projects.

Always hard to find a worker when you need one and when you do they are talking to coworker or on break.

Could get a little more informative about orders online. Felt I got the cold treatment.

Went looking for Ant killer. My house lately has tiny black ants. Home depo always has everything Im looking for. From cleaning supplies to building materials and I got some new face masks there too. Saved me a trip to the super center.

Awesome service n great prices

I love Home Depot, not only do they have good specials but you could tell that they are taking care of their customers during this pandemic. They have sanitizer in every entrance, there’s plenty of space to walk and shop with comfort. A+

Gave me military discount, good pricing on the exhaust pipes actually. Best. Over Ferguson and lowes

Very unorganized and dirty....there is absolutely no pride by employees or managers

Had to leave right away ... We were getting bit by mosquitoes

Lady at the cash register very helpful and pleasant

I couldnt fine anyone to help me. So I went to Lows.

Thank you to the lady in Lawn & Garden that helped us get the chain replacement for my friends chainsaw early this afternoon.

This home Depot is the worst to get in and out of the parking lot youll spend more time getting in and out than youll actually spend in the store

Quick trip, But associate that helped me was great, made it a lot easier.

Always reasonable products workers sometimes dont know the products but at least they are willing to help you can tell.

Good. I ask for assistance and got it quick.

Long waits in line. When an associate opened another register, she didn’t get to the people who we’re waiting the longest first. A lot of people got upset.On a separate note, we asked a guy for help, he wasn’t sure where the item we asked about was but he also didn’t ask anyone else.

The staff member that helped me was great! Friendly, polite, and knowledgable.