They have super friendly staff making everything from coffee, Frappuccino, to chai and other flavored teas. The store is always clean and the food is good too. They have mobile ordering too.

So proud of this Starbucks. They set up a table with coffee for our 13 fallen soldiers. God Bless America !

Im usually in and out really quick. Everything is always clean and the team is always incredibly friendly. Sometimes I order time consuming drinks like an iced London fog (takes 6-7 minutes to makes because the tea needs time to steep) and theyve always been happy to make it as well as notify me that it takes longer than other drinks in case Im in a rush. Super friendly and always accurate with my drink order. This is a busy location during rush hours (morning rush hour and afternoon rush hour) but they do always keep up with the pace.

Coffee was mediocre compared to usual. Iced coffee was warm, not cold, too sweet. Wait time was perfect though, baristas did a great job keeping up with orders inside and drive thru seemed to move quickly.

The people at the window are always super nice but my drink is never made right. Even with it being sent back. Today a girl was mad she had to remake it because she didn’t read the instructions correctly. Been trying to give this place several chances but after today I’ll definitely never be back to this location.

Cappuccinos were not made well, twice. Nothing to worry about but is not the standard as in other places were Baristas make a well done cappuccino. Nice staff though. No coffee taste or blend of tastes with the steamed puff milk. Caramel syrup was good.

Drive thru is always fast and effecient. In need of Honey Almondmilk cold brew 😫

The baristas are always super helpful and nice. The main reason for a lower score is the wait times (mainly in the drive-thru). I dont know any of the circumstances or reasons why, but if the service was faster, this would be an easy 5 star location.

This Place is great I got the caramel crunch frap.

Today I got a strawberry funnel cake frap., to start w/ more than half of the drink was whipped cream due to the cup being filled w/ whipped cream before the drink is poured into it! Then I open my straw and see that it is a paper straw…at first I thought it was strange but whatever so I’m half way through my drink and nothing is coming out of the straw so I look down at my drink and notice the straw has come apart!! I apologize for complaining but when I wait in line for 5-10 minutes or more and pay over $5.00 for a drink I expect it to be a more than average experience considering I am paying more than average and waiting in line more than the average wait time at a drive-thru.(BTW this is the first bad experience I have had here )

The food is good, the frappucinos are amazing, but I had employees laughing at me the entire time my husband and I were their. All bc Im a big girl eating healthy. Nice.

This one definitely did better than my usual location this morning. Actually put my coffee in the right size cup, and it didnt taste terribly bitter and burnt like last time. Only off-putting part about this morning was first day handed me my food, I waited about 10 more minutes for one drink, and about another 10 minutes for my last drink. That was definitely a strange way to go about it. Like I said though, my drink was better made here than at the covell location.

I always love coming here

I was excited when this Starbucks opened so close to my house but it’s been years and it is still consistently bad. The drive thru is the slowest i’ve ever seen, the drinks are never consistent, and they are constantly out of stuff. I stopped going here on my way to work because it’s always a gamble if they will have any breakfast items or simple drink ingredients. I think it may be a training Starbucks based on the drink inconsistency but even so, the bad quality is insane. Hopefully this location will get new management soon but until then just pick a different Starbucks.

Almost a wee ago I went to the drive through. The employee greeted me very well. Also I had put my order wrong to another store. The manager spoke to me a lovely lady . She was very nice, and sweet . She said it’s okay we can help you here . She was able to help me out . Got my drink and snack. She was real professional an the drive through employee. I will be going to these Starbucks . Always great people . Love the environment. Thank you..

There is never any room inside... there is a dangerous car line out into the street -- its not easy to get in and out. I accidentally messed up my order and I got a robot stare. Whats the point of going there?

Every time Im here it seems like I always have problems. its either the customer service, the time it takes to make one drink or just the quality of the drinks. this location is not my favorite. its not terrible, just not one Ill be returning to. thanks.

My cold brew with vanilla sweet cream wasnt sweet at all, like it was just plain cream. Yuck! And Im Disappointed the breakfast sandwiches are the same cost but smaller size wise. Looks like Ill be making my own from now on.

I love this Starbucks. The drive thru is slow, but the drinks are consistent. I usually try to order ahead but the pups wanted their pupchinos!

Good customer service, the drive through is so messed up though, customers have to fight to get into line from different areas.

I had the best experience in Starbucks and the coworkers are very nice to the people were inside and I wish I got some money to tip them

Good but overpriced coffee. Can get almost same at 7-11 cheaperif you go to right one.

I drank it too fast and wanted more but it was great also puppichino

Quick. Order is always correct. Out of the 2 other Starbucks Ive visited in town has best tasting coffee.

Worst customer service I have ever experienced at a Starbucks. I ordered ahead on the app waited 30 minutes for my drink and had to ask twice for my batham bagels and wasn’t told until after the second time they were out. I understand being out of something but not telling someone when they first ask about it is just pathetic. Communication goes a long way. I was never greeted or given an explanation or apology for such poor customer service either.

Worst service ever! Sitting here for 20min and still in line. Speed of service is horrible.

I just waited in line 20 minutes. I tried to order 2 nitro cold brews and the woman rushed me and said I’ll have your total at the window. Once at the window the woman gave me someone else’s iced coffee. I told her that wasn’t my order. Now mind me, She never completed my order in the drive thru. She then proceeds to give me 2 small nitro cold brews and I told her they were supposed to be grande size. Then she comes back with 2 grande cold brews. As I drove off, I realized they poured straight black coffee in cold brew cups and added sweet cream and it tasted horrible. Very bad experience compared to the other Starbucks around the metro. Don’t recommend going when they’re busy.

Consistently the slowest out of allarea Starbucks locations. I have been stuck in this line for more than 30 minutes at times, pre covid and after. Not worth it anymore and won’t be trying again.

Typically have no issues at this location, tonight I was second car in the drive-through and waited 16 minutes for a latte. When I got to the window I asked what the issue was. The employee said that the car in front of us ordered a tea and they were out of the drip brew tea. For future reference if a barista needs to brew a new pot of coffee or tea please ask that the first driver pull around and have an employee run the tea out when it is ready. The employee confirmed that all of the other cars in line ‘s drinks were ready before the tea was done. Simple solution: ask the person who is waiting to pull around and run the drink out to them. PLEASE.**Update. Service has been much better. Hope this location will incorporate having front car pull ahead of needing to brew new drip coffee or tea.

Ordered online and the app said 10 minutes till ready. Waited in the parking lot for the app to say the drinks were ready. It never did. Went inside and they hadnt even started on them. The barista was very friendly. But the rest of the staff had a total combined personality of wooden post.

They constantly change hours. They randomly close.. . I placed a mobile order and got there and the store was locked so I had to wait in the drive through. This Starbucks used to be awesome. They are clearly not concerned with customer service.

Pikes Peak is my husbands favorite it is a must for him

Was nice, a bit pricey but thats expected

This place is a disaster. Unbelievably slow and the employees are moronic and get orders wrong constantly.Dont ever come to this place if you value your time or money.

Absolutely the worst Starbucks! Go to a different store! Especially if you’re in a rush. To begin with, good luck guessing the hours! They open and close randomly. Absolutely without a doubt the slowest Starbucks I’ve ever been to, on average I’m waiting in the car line for 30+ mins just to place my order I have actually started driving 10 mins further away to a different location now, and I absolutely guarantee they will be out of any food you want to order which is made worse when you wait 30+ mins to make an order. If you managed all the Starbucks stores this way you would loose so much money. Go to the Edmond store on 2nd... fast, efficient, friendly and usually pretty well stocked up!

Best mint mocha Frappuccino ever!

LOVE THE NEW STORE MANAGER!! she absolutely made me and my sisters day!!

This is what, I had purchased for my 12 year old son....he seem to really enjoyed it a lot, some large chocolate cookie n cream frappuccino!

They are really good at making secret menu items! Just make sure to bring them the recipe

Delicious coffee!☕

Literally out of half their stuff! Everyday. By 10am. Its not that difficult to order more product. You are losing out on money due to poor management.

Is this how you treat your customers? I ordered a mobile order for Turkey pesto sandwich. When I waited in line (lunch rush) and you said you didn’t have anymore, I choose the chicken caprese. I was a tad upset because the mobile order said they have it. But I worked in food for a long time, so I understand. But then, you give me a smashed sandwich? That is falling apart? I will never be back to this location again. (Look at google photos for my sandwich picture)

They’re supposed to open at 5:00am it is 5:08, multiple cars waiting in the drive through, the doors are still locked and they are ignoring us.It’s unacceptable to be running so behind. Specially for Starbucks.

Great location close to work and great service and attitudes. Love they have the moblie ordering available here. Keep up the great work guys!

Super fast and friendly service but the inside of the store was super dirty

Came to this location instead of my usual because they adjusted their hours & were not open before I had to get to work. This location is more out of the way for me , ordered a venti iced matcha for $5.25 and took it to go, took 1st sip when I got to work and the milk in it is totally spoiled. Drove back bc I didn’t want to waste money, went inside & told them what happened & asked for a new one. They took the drink back & started on a new one but I could see them debating amongst themselves if my drink was truly spoiled or not...wouldn’t have gone out of my way to drive back if it weren’t. Was given a new drink, tasted it in the car & it was still sour. Didn’t have time or the effort of going back in AGAIN, so I just said screw if &went without a drink today. However the wasting $5 is what upsets me the most :(

Excellent friendly barista at the drive through. Great coffee as always.

Wouldnt recommend this location to anyone. I dont think they know how to make their drinks yet.

What else is a starbucks besides a starbucks?

Very friendly baristas, but always be aware that this one of the busiest Starbucks here in Edmond, so depending on time of day there will be a line.

Love the egg bites. Flat white was delicious as well. Thank you for being open and friendly in the ice storm!

The coffee was great

Was nice while it lasted, wait times are now 20-30 minutes and they are always out of Nitro. Even at the beginning of the day. Stop using Covid-19 as an excuse for bad service.

My go to location and the staff is always friendly.

This is the best, most-consistent Starbucks location. My mobile order is always ready in a timely fashion and somehow their Nitro Cold Brew with Sweet Cream is better than all the other locations!

My wife and I came through the drive through this morning and waited an obscenely long time in an EMPTY drive through for coffee that tastes burnt and a cold microwaved sandwich that took five minutes to make. Neither one of us will be returning to this location.

Staff is always professional and attentive. The coffee is always perfect. No complaints for this Starbucks at all.

No matter how long the line is whether 10 cars or 2, the service is so slow. I moved from Washington State where there are many other options but here this is the only coffee place close. I switched to mobile ordering and it said the wait was 15-20 mins so I got there right at 20 mins and still not ready, the 2nd time I ordered I gave them 30 (even though it said 15-20) my order was ready but it was wrong. Today 3rd time ordering and again it was ready at 30 mins BUT wrong again! No more business from me.

Been here multiple times and they never get the order right. Nice employees though.

Coffee was watered down when I got there I ordered 2 minutes in advance!

This Starbucks is my favorite go to place to study and hang out. The baristas consistently make my drinks correct and have a smile on their faces. They always greet me when I come in and leave. The shift managers are amazing and the new store manager has changed the whole dynamic of this location!

Had a little girl with strep throat and she wanted a frappuccino to cool her throat. They were quick and pleasant. Although a very busy location my service has always been great..

The food was good, although its really busy on Sundays!

Great coffee but absolutely terrible customer service.

Waited an hour to get two drinks after ordering inside. They had one person working on mobile orders and didn’t seem concerned that most people had been waiting 30 minutes or longer for their orders. Will not be back to this location.

Always the Best service!!! Tessa is an Amazing Leader, you can tell by how friendly and outgoing and knowledgeable her team is.. They are just like her Awesome.

Yes so understand it was a Saturday morning, so it was packed, but they could’ve told their customers it would be a 30 minute wait for drinks. When I walked in, there were a lot of people on the other end of the restaurant waiting for drinks so I was tempted to just walk out. But I stayed because some received their drinks and left. So I ordered my three drinks and waited 20 minutes before going back up to see if they had started them already.... they hadn’t. So I refunded my order and left.I get it, Starbucks is a very busy place in the mornings, but I would’ve appreciated a warning when i ordered about the wait.

Drive thru line takes at least 20 mins.

Lines are long and after waiting you are told they are out of several things.

Staff is nice but man, I’m from Washington/Oregon this is the slowest Starbucks I’ve ever been to in my 38 years of living! They need people from the west coast to oil this machine and speed it up!

30 min wait @5:30pm. And it looks like the cups are smaller. I only go because I have gift cards.

They make your drink the way you like it. Personable, friendly, pleasant atmosphere. Green Tea Frappuccinos! The bomb!

Slowest drive-thru Ive ever encountered! Every single Starbucks I go to is steadily moving and fluid....the only time youll move quick through this one is if youre the only one there!

This was my favorite location. My current position on this particular Starbucks is teetering toward a single 🌟. We continue to go there early am because there is a nice, professional, hardworking, fellow. The man makes excellent drinks consistently. Lately, we have received the wrong type of tea, the lids on the coffee stink like whatever scent the employees wear, and today my order had coffee beans in it. Please try and remember you are in the service industry.

I’ve lost count of how many times I didn’t go buy a coffee here because I didn’t want to wait in their drive through for 20+ minutes. Ridiculously slow service.

Speed of service depends on the day and time for this location. Afternoons seem to be overwhelmingly slow for the amount of people visiting. Other times its speedy and perfect. Drinks are always made correctly, its just a busy location.

Very fast service!

Service is always great, great drinks great food. The only thing I dont like is how my iced drinks are always warm at the bottom, so youve gotta shake it. The personalities at the store make it impossible for me to stop coming back

Quick and friendly drive thru

I dont go out for coffee much but I have to say that Starbucks is awesome. I like a simple coffee and they always have the best. How do they get it that hot? I mean it seems beyond the realm of what is possible. Lol its not boiling but must be very close. Way to go!

We use to love this store but now it has gone completely down hill. The employees are always so rude and don’t seem to care to do their jobs. I don’t know how many times I have been in there and heard the girl behind the register cussing and talking about costumers. And their floor manager doesn’t seem to care she just laughed about it.

This location used to be very slow and annoying. But they now have new employees and I haven’t had bad or late service with them for the past 2 months. Good job

I’ve never really tried Starbucks before so I was nervous about what to try but Taylor H was super knowledgeable on their menu and helped me pick the perfect coffee! I loved the atmosphere and everyone was really friendly! I’ll definitely be returning to this location!

This store knows what’s up. They’re always friendly. They make my drinks the way I like them. The only complaint I have is that they run out of the specialty drinks super fast. The unicorn frappe and the brûlée latte never last long enough for me. But regardless, I love this location 💚

12/27/2019This location is challenged with fulfilling online orders accurately. I know they are a super busy location, so I gave them a few opportunities to get the same order correct. They failed every time. I dont think they read the actual order. I ordered a Caramel Ribbon Crunch Frappuccino - no caramel drizzle, no extra crunches, no whipped cream - even after a phone call asking them to be sure on the third attempt to get it right. Will have to go somewhere else in the future.11/2019Such an active location! Even with a heavy order load, the team was very friendly and engaging. My order was perfect.

Always seems to be busy, but everyone is always very nice and I get in and out fairly quickly.

Beautiful store with really nice employees! Theyre still working on getting faster - one of the baristas told me they opened the store with 80% new staff! Give them a chance and be patient! Opening a brand new store is never easy! Now, its my number one hang out spot.

Always nice. Always fast and always delicious. I think I’ll go right now.

I love me some Starbucks but this particular location needs to change the parking situation. The bank and bucks needed to be combined to make the parking easier. I will go else where so I can not get stuck in the parking lot.

Great coffee, service took a moment, but its only because of the business

The people there are great no doubt about that but service is way too slow inside and out. Ive been getting the same drink for YEARS and my drinks never taste how they should every time I go back. Its a great location but I thought with this Starbucks maybe it would save me from driving across town but until I see improvement on speed looks Ill have to make that drive after all. I get they just opened but they need to improve.

Great Starbucks in Edmond #1 so happy an really friendly employees. Jeffery took good care of me great employee and welcomed me with a big smile . That made my night thank you.

Can take a long time sometimes but most of the time fast

Customer service is always incredible here... This location is always super busy though no matter what time of day it is. Also the parking lot is bad its not easy to get in and out. The drive through are blocks a drive through bank. The service is fast considering how many people they are serving.

Clean facilities, pleasant employees. They do tend to be a little bit slower than I would expect for the customers who come inside to order. I have always gotten my drinks as I ordered without any issues. They are just painfully slow.

Caramel Frappuccino was delicious

These guys are great! Faster than most Starbucks and staffed with super cute friendly young women.

Always delicious.

Ive had it with this place!!! Go in and order 2 coffees and 2 sandwiches, sandwiches come right out but the coffee takes 30 min!! Why? Why does it take 8 people 30 minutes to make 2 coffees?!? So now I have 2 cold sandwiches to go with my coffee that better be a made of gold!!

Staff was great and very helpful. The inside has lots of room and is spacious.The drive through line wasn’t very well thought out. Usually long lines and can make parking to go inside difficult.