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Car Craft Auto Body Edmond
1814 E 2nd St, Edmond, OK 73034, United States
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Car Craft Auto Body Edmond
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Jo
Review №1

I think Run D MC said it best, theres a whole lot of superstars in the house! Kendall and his team are amazing!!

Jo
Review №2

Run D MC says it best, a whole lot of Superstars in the house! Kendall and his crew are amazing!!!

An
Review №3

Amazing shop and crew. Will go out of their way to take care of you!

Ta
Review №4

Great repair work on my car. Great customer service. They kept me informed daily of the progress and they even cleaned the inside of my car before I picked it up! This is how every company should be run!

Er
Review №5

I am very pleased with the finished product. Car Craft helped to arrange car rental pickup and return. They kept me updated on the status of my car (without me having to call them.). They were very close to the anticipated date of completion. Though it took about 2 weeks for the finished product, it was worth the wait - everything looked really good. I had an issue with a piece of panel that was not secured properly - I called and they told me to bring back same day. They took my car right in and fixed that portion. I would definitely use again - though I hope I do not have to!!

co
Review №6

I Chose Car Craft because they were getting the best reviews. I set up a time for the estimate to get done on repairing my truck. The guy was real cool and upfront on everything no runaround. I brought it back to them to get the work done wich was some frame damage, steering, body work on front corner bumper and rear bumper..they had it for a week and a half and looks brand new. What I like the most was the constant updates via text or call. They kept me in the loop on everything. I definitely recommend Car Craft of Edmond, OK

st
Review №7

Got oem headlamps for my car and they ordered me new bright bulbs that fit the oems that they had ordered for me from insurance. My headlights work and shine properly now. Good job on body work as well.

Ca
Review №8

I would definitely go back to Car Craft. My front bumper and tire were in bad shape, and it looks brand new! I was kept informed of the progress at all times. They provide great service and friendly personnel.

Ya
Review №9

I sincerely do not have any words to describe Dustin Harth. I just let God keep blessing him, protect him, and his Family. I was told to get an estimate from at least 3 locations, but when I went to car Craft Dustin’s hospitality, and professionalism blew me away.

Ri
Review №10

My car caught some debris from a truck and suffered damage to the drivers side front pillar, rear view mirror, and both the glass and paint of the drivers door. In the week before and including Thanksgiving they repaired the golf ball sized dent on the pillar and restored all of the paint to apparent perfection as well as replacing the mirror assembly.It is good as new. And I shouldnt have any complaints but the replacement mirror has the same distortion in the middle as the original had (I know its new because the original was shattered), and I dont have any proof but the repaired paint may be a little fragile seeing as it caught two miniscule chips soon after the repair. Beyond that their update schedule is very vauge with 4 word emails on Tuesday and Thursday. I ended up getting a call in the afternoon the day it was finished and had to drop everything immediately to pick up my car if I wanted it that day. I didnt ever really know what they were doing and the expected completion date was never updated through the process even though they did meet it.Lastly they gave it back early because the glass replacement was on backorder with 2 weeks expected. I emailed after 3 weeks and got no response and eventually had to call to find out they had it gotten it in. They told me it had just came in when I showed up but Im just not sure. I wasnt desperate for the glass but I was put off again by how much responsibility is put on the customer to get updates and understand. They perform a walk around when they receive it to assess pre-existing related damage but they did not do the same walk around with me after, probably because they were busy.In the end I didnt really need to know the intimate details of what was going on. The shop is trustworthy. They were also slammed with a full lot of cars to work on and its the holidays. I sympathize. In the end they soundly provided adequate work very quickly while working with my insurance on short notice.They earned my business even though I have small doubts. 5 stars because for some this is flawless service. My complaints are very superficial after all.(Attached picture is of the damage, arguably very hard to notice. It looked good as new after with not even the slightest mis-match in paint)

Ma
Review №11

Got my car repaired here after an accident, was completed before the estimated time, everything was fixed to perfection! Employees were very kind and informative about the whole process and updates.

Ca
Review №12

Great, friendly service. They Update you twice a week automatically on the progress of your car. They always welcome phone calls and are happy to assist you.

Jo
Review №13

Very friendly staff, up front, and kept you informed throughout the entire process.

Cl
Review №14

Rude and dishonest. I got a quote from them and when I asked about parts of it, the lady at the front had nothing but attitude. She couldn’t answer some of my questions, so she went in the back office, asked, then came back and couldn’t explain it. Finally I asked to just talk with someone that can answer the questions rather than play telephone. They eventually explained they didn’t give me a full estimate just what they could see on the walk around, yet still charged me for a full estimate. So I took it home and decided to fix most of it myself. I took the car back and asked if they would fix one part of their estimate. The lady at the front again disappeared into the office, then came back and flat out said “no we won’t.” I had gotten a quote to fix the exact same thing 20 minutes before that, but they simply couldn’t fix it. She was completely rude about it, and they guy in the office just cowered at his desk. Don’t waste your time with these people!Response from customer:Wow that was very well written. It does not at all represent the attitude of your staff during my visit. I will not be returning as there are more honest and friendly body shops I’d rather do business with.

Ch
Review №15

I went in for an estimate, and it was quick and easy. Five stars for Dillon (spelling?), for going above and beyond. He took time to snap in a couple of clips on my fender. Ill be back and will recommend them highly!

Sh
Review №16

TOOK TOO LONG TO REPAIR MY VEHICLE.

de
Review №17

I CAME FROM LOUISIANA AND GOT IN WRECK. THEY WERE VERY PLEASANT TO WORK WITH AND TRIED WITHIN THEIR POWER TO EXPIDITE MY CAR REPAIRS. GOOD CUSTOMER SERVICE. I WOULD RECOMMEND THEM.

Ja
Review №18

I was taking my son to school this morning and collided with a deer. After having the car towed to a towing company in Edmond, I called my insurance company and began the claims process. Once the claim was in process, my insurance company told me they have recommended repair facilities they work closely with. I decided to go with Car Craft Auto Body because they are close to my house and close to where my car was towed. I called Car Craft and spoke with Dillon. He said they could not go get my car until next week because they are so busy. He then stated you may want to go somewhere else if you want faster service. REALLY? I am at a loss that a company would even make such a remark to a customer. I will definitely be notifying my insurance company of their service and their willingness to send customers else where.

L
Review №19

Just got my 2016 Suburban back after having the roof and hood replaced due to Hail damage. I could not tell anything was even damage. Great work. Hope I dont have to see them again but if I do, I have all the confidence the work will be done correctly. Great communication and customer service

Ma
Review №20

Great people and getting the job done with guaranteed work

Da
Review №21

A few weeks ago, an incident occurred that caused damage to my fender right before leaving for vacation. We dropped my car off the day we left and it was repaired, detailed, and ready to go when we arrived home one week later! I was very pleased with the quick turn-around and the service I received throughout the experience.

Da
Review №22

We have used this body shop twice. Once through an insurance claim and another paid out of pocket. Both times the service was excellent. They were on time and the work was flawless. Highly recommended!

Pe
Review №23

I just picked my car up from Autotech Collision Center for repair after hitting a deer. Jeff rocks and my car has never looked better. Not only was it detailed outside, but they also detailed it inside. I am so pleased and I give Autotech the highest possible marks. I hope to never need their services again, but if I do, I will certainly use them again and will recommend them any chance I get. They made the repairs for the price of my insurance appraisal and gave me a customer loyalty discount off of my deductible.

Jo
Review №24

I took my truck in on a Tuesday and in three days they had a wrecked heap turned into a work of art. I highly recommend this place. The communication and work was fantastic, if your on the sideline and dont know where to go then let me point you to this shop. I was very pleased.

An
Review №25

Great Service. Jenny Hand did an amazing job.

Sa
Review №26

Great Place!! Go See BRYAN!! I spent over 30 minutes trying to change my low beam light in a car where you HAVE to take the bumper off. Called around and everyone wanted $120 to change it. Bryan looked at it and fixed me up in under 20 mins! And they charge WAY less! Bryan turned my bad day into a good one, he was also super polite and hard working! Definitely will be coming here for anything else!

Da
Review №27

I had the misfortune of someone rear-ending my car and my wifes SUV in the same week. We took my wifes SUV in first to get repaired since it was in worst shape. It took about a week and a half because it was during the week of Thanksgiving for them to repair the SUV. It took less time to repair my car. Both vehicles look amazing! They kept the inside of the vehicles clean and did a fantastic job cleaning the outside after the repairs were made. The folks at Car Craft in Edmond are punctual, professional, and very friendly. I highly recommend this auto body shop.

Ma
Review №28

Great service. Thank you for taking care of me

Do
Review №29

Talk to Gary for all your needs. Excellent help.

Ch
Review №30

Seals out of place and decals missing on the truck after I was told it was complete. Paint was also not complete. Truck was incomplete.

pr
Review №31

I had someone hit my car. I tried to help them out by getting quotes so maybe they wouldnt have to run it through insurance. I got a detailed quote of everything they would need to do to fix the damage. When the individual couldnt afford the $3,100 quote from Car Craft, they decided to go through insurance. When insurance got involved, Car Craft no longer needed to do much of the repairs listed on the initial report & the quote dropped an astounding 47% to only $1,900. The labor hours dropped from an initial 66 hours to 39 hours.

Er
Review №32

Sara, is absolutely devine. The guys did a wonderful job on my Buick Enclave.

Ma
Review №33

Jeff is down to earth, honest and personable. He and his crew do a great job and will give additional options to help save you money. Unfortunately, we needed Jeff’s expertise on more than one occasion; however, each time was a pleasurable experience. We will always entrust AutoTech with our collision repairs. Thanks AutoTech.

H
Review №34

I had to come back a second time with a list of all the stuff that was done incorrectly, missed, and broken while being worked on the first time. Very disappointing.

Ma
Review №35

The lady at the front desk is always very nice! my car came back looking better than ever both inside and out!

Br
Review №36

Great communication and excellent work. Highly recommend.

Ka
Review №37

These people helped me out so quick! The manager is awesome & I definitely recommend them!

Ki
Review №38

EXTREMELY pleased with Car Craft! I was rear-ended and had to take my vehicle in for repairs. They went above and beyond to get my vehicle repaired in one week. My vehicle not only looks great again, it looks brand new!!!! They took the time to clean it and even tried to salvage my custom tag that was damaged in the wreck. I would highly recommend them to anyone needing their services!!!!

Jo
Review №39

So far excellent service.

El
Review №40

When your screws come loose: Thanks for helping out a young man with a car door panel problem. You rock!

C
Review №41

Took my wrecked heap in for an insurance estimate and was greeted by a very friendly staff who maintained full attention despite their busy schedule. Highly recommended.

Ro
Review №42

Have had several Repaires and have always been pleased

Ma
Review №43

Customer Service was surprisingly terrible. The man who talked with me was very short and rude. I was not being difficult in any way. Decided to take my business elsewhere.

Bi
Review №44

Good service good people

Kr
Review №45

Didnt have a great experience.

Sh
Review №46

Perfect job

Et
Review №47

Sucks

Information
13 Photos
47 Comments
4.2 Rating
  • Address:1814 E 2nd St, Edmond, OK 73034, United States
  • Site:http://carcraftautobodyok.com/
  • Phone:+1 405-341-4484
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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