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Reydel Volkswagen of Edison
2034 NJ-27, Edison, NJ 08817, United States
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Reydel Volkswagen of Edison
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Je
Review №1

This is the most satisfying experience buying a new car . Im very grateful with all the staff that took care of me, specially Amanda Cruz , which is very passionate about her work and made me feel like at home, I would give her a 6 star review of possible. It was very pleasant to meet the owner of the dealership, he was very kind to me and Jay thanks for his explanation of the technology of my new vehicle. For all of you, guys, Thank you for helping me in the whole process.

Br
Review №2

Had a phenomenal experience at Reydel Volkswagen of Edison. Ray was amazing and very skillful, and the business manager Amanda got me out of there super fast. Overall an exceptional experience and would definitely recommend friends and family.

To
Review №3

Ray Forziati was extremely helpful. Ive been looking for a car since I lost mine in Hurricane Ida. 2 months of getting nowhere and all it took was walking in one day and working with Ray. I found the car Ive been looking for and everything about my experience was 5 star. Im definitely referring friends/family to Ray at Reydell VW and will be going back for my next vehicle!Thanks again Ray!!!

Mi
Review №4

Had the pleasure of working with Yasmine and Jed in purchasing our new VW vehicle. The service was fabulous and they were able to explain and answer the question and concerns we had effortlessly. I wouldnt hesitate to purchase another vehicle from them in the future. Highly recommend this place to anyone looking to purchase a VW.

Ch
Review №5

We had an absolutely wonderful experience with this dealership. We live an hour away and the Manager, Jed was so extremely professional and delightful over the phone, that we decided to take the drive and buy the Tiguan from this awesome dealership. Just his professionalism alone, over the phone was enough to convince us. Both Yasmine and Jed were so AMAZING to deal with. Yasmine is wonderful. Amanda was also so professional, nice and helpful. This is not your typical dealership, they treat you like family!!! HIGHLY RECOMMEND!!! Customer Service is so important and they do it so well. 5 stars is not enough. Thank you REYDEL!!!

Do
Review №6

Nick and Sunny both are Amazing! whenever I go there they welcome with smile and provide me with best service. within 4 months I bought 2 cars!! Tiguan and Jetta!Not to forget the Service team, what matters most after buying the car is service!! the Service team ( Keith, Fred and team ) are amazing! they do their best! My next car is Atlas!! hopefully in 2021? :-)

Ph
Review №7

This is my second purchase with Reydel VW in Edison. Both buying experiences have been stress free and easy! I worked with Ray Forziati and he really got me a great deal! He wasn’t at all pushy like salesmen at other dealerships, and extremely knowledgeable about the cars I was interested in. He was personable and treated me more like a friend than just another commission check. The entire staff was very friendly and the facility was clean. I needed a couple of days to think about my purchase, but when I came back, I was in and out within a couple of hours. I left that day with an Atlas Cross Sport R Line, a full tank of gas, and peace of mind. If you want a good deal and a stress free experience, go to Reydel VW of Edison! Be sure to see Ray!

Si
Review №8

Great experience. The sales staff (Ray) I coordinated with was extremely helpful all through the process and was available whenever I needed assistance.It was a very pleasant experience overall.

An
Review №9

I just purchased my 5th Volkswagen with Reydel of Edison. This was the 3rd time working with Ray. Once again the experience was flawless. Rays expertise and knowledge made the purchasing process painless. I would highly recommend Reydel of Edison and Ray Forziati for all your auto needs.

C
Review №10

Had the model, color and transmission wanted. Made leasing the car extremely easy- even though I am in another state. Nirav drove the car to me, 1 1/2 hours away from the dealership. Easiest transaction ever experienced at a car dealership. NY took quite a while to get the registration to them. They forwarded the registration via express to me, as the temporary one was expiring. Great customer service. Thank you.

Be
Review №11

My usual protocol of complimenting someone on a job well done, is to say it to them in person.In this endeavor I already did that. Although I feel it is necessary to Reydel Management to be aware of the professional and quality people they have representing their dealership. I found this to be true in Carlos Lanham- Sales Advisor & Amanda Cruz- Business Manager. Both of whom took their time and made everything explicit. All phases and aspects were put forward, no hidden agendas. So thanks to you Reydel Volkswagen I will tell others of your dealership and of the employees that represent your company.SincerelyJohn F. Goepel

Za
Review №12

I have been coming here since 2017 and I dont know how they do it, but the customer service keeps getting better. As long as I live close enough I will keep coming until I no longer can drive.

Je
Review №13

I take my 2007 Volkswagen Rabbit to get serviced here. It is always a wonderful experience! The staff is knowledgeable and friendly. They always make me feel very comfortable and take such great care of my car. Thank you to everyone at Reydel Volkswagen for your honesty and courtesy! I couldnt imagine getting my car serviced anywhere else!

De
Review №14

Had a great car buying experience. My salesman- Ray Forziati was great! He helped me find perfect car that fit my budget. He made the car buying experience painless!

Sc
Review №15

Purchase a new car this weekend from Reydel, and Gene was our salesperson. He was fabulous and it was a smooth and easy transaction from start to end. I would highly recommend Reydel for you next car purchase.

Ju
Review №16

I am so happy about coming here to get my new car. Ray was great at helping me find the best car for me. My entire visit fell very helpful. Also felt like there was no pressure. Overall great experience and Im very happy with my new car, thanks again! :)

gf
Review №17

These guys rock. We spoke to several dealers and came back to Naveen, Gene and Amanda - decided they gave us the best deal. Great interaction - answered all my questions. Recommend them very highly. Keep up the great work at Reydel! Thanks.

K.
Review №18

Very friendly atmosphere. Great group of people, professional, personable, knowledgeable. Gene was awesome and very helpful with purchasing our new car. I would be happy to recommend Gene and this dealership to a friend.

R.
Review №19

This was our 3rd car purchase from Reydel. Professional, low pressure and all around good experience. Ray was wonderful to work with. We will be back the next time we are in the market for a car.

ja
Review №20

The purchase of my 2021Tiguan was the best decision I ever made! Not only is the car beautiful, but Amanda and Ray were so helpful and patient in helping me choose the right car. They are people that truly care about your needs even after your purchase. Overall, such an amazing experience.

Bi
Review №21

Amazing experience... Ken and his service team came through in a moment of crisis for us... stayed late, got parts overnight and had us back on the road by 8AM... this is why I have purchased 15+ VWs over the past 30 years and have three right now.

El
Review №22

The Volkswagen Staff of Edison were extremely helpful to me. This was my very first time leasing a new car. Tommy Brooks was so professional and very helpful to me and my Mom. He guided me in every step of the process of leasing my new car. When I found the car I liked, I fell inlove with it. My 2021 VW Passat is so beautiful! Tommy knew everything! He even spoke on the phone with Insurance to help me. Tommy Brooks went out of his way to help me to lease my new car. I hope and wish he can be my VW salesman for the rest of my life because he knows what he is doing. Tommy Brooks is so nice, calm, sweet, cool, friendly, knowledgeable, smart, and professional. Another person who was also kind to me was Amanda in the signing process. She, too, was very calm, sweet, nice, friendly, knowledgeable, smart and professional. She guided me and My Mom in every step of the signing of the lease. She went out of her way to help us in the process as well. The Last person who I should mention is Willy. Willy was also very kind, friendly, knowledgeable, calm, sweet, and professional. He went right ahead and set up my car for me. He knew the ins and outs of my new car. I want to really thank the staff of Reydel Volkswagen of Edison. Tommy Brooks, Amanda, and Willy are an Awesome Team, VW please give all them a promotion and raise in their salaries, they deserve it. Im extremely grateful for their help. They are nothing like VW staff of Union who were the opposite. The VW staff of Union were not professional, unkind, and rude. I left them and found the friendly VW Staff of Edison who showed me that I was able to have the opportunity of leasing a brand new 2021 VW Passat. Thank you Tommy, Amanda and Willy, you guys are the Best! I wish all you good Vibes and Good Luck in your Lives!

Er
Review №23

I want to thank the Reydel Volkswagen group in Edison, NJ especially Ray Forziati and Amanda Cruz for helping me with the purchase of my 2021 Atlas great people easy process with the purchase thanks again guys keep up the good work A ++++++

Bo
Review №24

What a GREAT experience at Reydel Volkswagen of Edison. Ray was very professional, knowledgeable, willing to answer all my questions. I got a great car, a VW Tiguan and I am so happy with the car. I will only go to Reydel Volkswagen of Edison. Ray was very willing to help with anything that I needed and the entire staff at Reydel were willing to assist. Wish I could give them a 10 Star rating. I will send my son there when he needs a new car.Thank you, Josephine Moïse

Ha
Review №25

Amazing customer service !!! Really helpful and no sales games

Jo
Review №26

Just a quick note to thank everyone at Reydel. Had an out of town trip planned and encountered an unexpected service issue with our Tiguan. Fred could not have been more accommodating in getting us right on the schedule and was even able to address and resolve issues of which we were unaware. Kudos to Naveen and the entire team at Reydel !!

Am
Review №27

Nav was amazing!!! He made leasing a car through this pandemic a great experience. Moving forward I will only be leasing cars through him. 100% recommend working with Nav!!!!

Ma
Review №28

Had a great experience purchasing a car. Couldn’t imagine this process with any other dealer.

d
Review №29

Called Humza in the morning and drove away with a 2021 Atlas Cross Sport later that afternoon. Nice easy problem free business finance deal consummated very quickly. Thanks Reydel!

Sr
Review №30

Had ordered the ID4 online and selected Reydel Edison as the dealership for delivery. I had never done business with them and purely picked them based on proximity. Having taken delivery of the car, i am so happy that i picked them. Naveen and his team were great to work with and obliged multiple request for test drives. I had an issue with renewal with license and they held my car (which was in high demand) for 3 weeks even if they werent obligated too.

Ro
Review №31

Great deals and courteous staff! I was a little concerned about how complicated it would be to check out a car and buy one during this COVID period but they made it worth my while, especially with a first responder discount. All together I started with a phone call about 3pm on 4/30, negotiated the price and service etc. and by about 830pm that evening I was driving away with my new car. All paperwork completed and I had a new car. Aakash, Nav, Darius and lets not forget Amanda were fantastic, friendly and courteous. I’ve already referred a few people and I’ve switched from a Nissan car driver for the last 20 years to loving my new VW!

Au
Review №32

Great service. Very good experience always

Ma
Review №33

We shopped at many dealers but when it came to buying our Taos we were blown away by the excellent service, care and attention to our needs. I cant say enough about Naveen, Gene and Amanda. I place my trust in Naveen hands. He took the time to answer all of my questions and concerns. I look forward to a long relationship with his dealership. Gene helped us when we picked up our car and made sure we knew how to operate all of the options. Amanda made sure we understood the lease package we took out. Ive received many follow up calls, emails and text messages to make sure all was good and that we were happy. My final remarks are that they are simply the best!

Ma
Review №34

Our family has been with one dealership and brand for over a decade and this was our first experience leasing somewhere else. Despite just one online inquiry, Nick was very personable and spent a good deal of time and knowledge on the phone providing details on the Atlas. Aakash and Nick worked with us quickly to get a rock bottom deal on the exact car we were looking for with no haggling. Out front ready and waiting when we arrived, Nick was there to greet us and show us our new car. Reydel is not only a great brick and mortar dealership, but, in our experience, it rivaled the online competition with one call inquiry and less than an hour there to finalize the paperwork on exactly what we discussed on the phone (not a penny more) so we could drive off in our new car. Thanks to Nick and Team!

Jo
Review №35

Best and Quality Customer Service! Their Staff, Gene, Nav, and Sunny are attentive to what the customer needs and what you are looking for. Never any pressure like other dealerships. And I would definitely recommend them to everyone I know.

Mr
Review №36

In the time of shortages Reydel found me the vehicle I needed , The sales team was right on point and made the experience easier . Overall I spent 2 hours on two separate visits and was out with the car and of course with the budget I have had. I would recommend this to other since they went to earn your business and don’t waste your time.

Ni
Review №37

Top notch service! After dealing with another dealership and getting a run around for over a week on a sale I was referred to the team at Reydel and I could not be any happier about the overall experience. From start to finish the Reydel team prioritizes the customer experience which made the buying process super easy. The price they gave me over email is the price I got out the door and they even sourced the color I wanted, which they did not have in-stock, in less than one day. If you are looking at purchasing a VW in the near future, I highly recommend visiting the team over at Reydel VW!!

St
Review №38

Amazing experience throughout. Fair price and great customer service. If you are in the market for a car out Reydel at the top of your list.

Je
Review №39

I can not say enough great things about my experience here with our sales person Chris P! From the moment my friend and I walked in, he was patient, knowledgeable about the cars, professional and relatable! I also thought we were going to be in the dealership for hours but he made the visit fast and pleasant! After my friend settled on a car he gave us a detailed review of the car before we drove off. 10/10 would highly recommend Chris P to friends, family, and strangers out there!

Na
Review №40

They take business really serious here. Nav and Gene did a great job representing the brand. Dedicated team. Transparent and to the point.

Ma
Review №41

I went look at used car at this dealership. My experience with Ray Forziati was excellent. He was a very nice person to work it.

Vi
Review №42

The entire process was an easy experience. My husband called that morning to see if the manual Jetta we found online was available. They said yes and we were able to come in about an hour later for a test drive with Gene. Everything was good, and the car was a great deal so we discussed details and the financial manager (Josh) was able to offer us even lower financing than our credit union since the vehicle was certified preowned. He also offered a maintenance package that made a lot of sense for us. The vehicle, experience and people were all great and the entire thing took under 4 hours which is what I would expect from buying a car. Would definitely recommend to anyone in the market for a VW!

Je
Review №43

Reydel VW made the process quick and easy. Nav, Ray and Amanda were great. Love my new ID.4! Car was exactly as ordered. Never had such an easy and seamless experience getting a new car.

Si
Review №44

I took my car in for service, the staff was friendly and helpful. Fast service. Thank you for a great experience

Ch
Review №45

Having never leased a vehicle in the US before, the team at Reydel (special shout out to Ray!) could not have been more helpful, patient and honest. Explained everything, didn’t push us in any way (which we felt after visiting other dealerships) and the follow up service is incredible!Nav is particularly awesome. We still contact him with questions and he takes time to troubleshoot small issues with us (I was struggling to pair my phone) so he jumped on FaceTime and walked me through it. Unreal!He even sent us ‘pens’ to cover up a scratch after a careless valet caused us damage. I cannot recommend this dealership enough. Even though we moved 2 hours away, we plan to return for our next lease and will only work with Nav!

me
Review №46

Stay far away from these well mannered criminals... wether it be sales or service both departments in this location should be shut down ....sales department sells the lemons and the service department makes you think there isn’t an issue no matter how many times you express it to them , one trip to another service location and now I’m on day 3 of what is going to be a full engine repair and the company Volkswagen itself should be ashamed 1st and last Volkswagen I will ever buy ! I’m demanding general manager (Sonny) of this location contact me !

Gi
Review №47

Good work on my 2008 GLI. Honestly

Je
Review №48

Great Experience here and a phenomenal deal! Our sales person Aakash understood what we wanted and helped us to get there, he did not push anything on us and it was a great overall experience. Amanda worked I’m on getting the number where we wanted and the Manager Nav even helped us as well. Highly recommend if you’re in the Market for a VW.

Mi
Review №49

My wife and I cold called last week and spoke with Nick. We had a few questions on the Atlas. Nick spent over 30 minutes with us. Because he answered every question and was so professional, we stopped by the showroom the next evening. In less than an hour Nick and Sonny leased us a great car and were happy with the deal that we made. A very pleasant experience!

Al
Review №50

I got my 2018 elantra sport in this dealership couple days ago, nice people since i opened the door, really easy and smooth process (from the very beginind until the last signature) to get the car...NEVER HAD AN ADDITIONAL FEE, thats what really made me to trust on them!!!Thanks RAY FORZIATI... you are the best!!!

Al
Review №51

Excellent service and the salesman, Nick was very easy to work with! Got me the car I wanted at the price I wanted without issue. I definitely recommend Reydel!!

Ge
Review №52

I’ve worked in the auto industry with an emerging car maker. I have worked hard getting my sales and service team to try to provide memorable experiences. This team and service here at Freehold is beyond memorable. The entire team was in tune with us and Krishna and Andre know how to keep things transparent and fast. This is bay far the best place on the east coast to by a car. If you looking for great service and a team that puts your needs before theirs it’s Volkswagen of Freehold.

Ja
Review №53

Shopped both Edison and Linden locations for a used certified Volkswagen and they had the best selection of any stores nearby. Every vw certified car had a warranty and ended up buying the Jetta at the linden location because they had the color I liked. Service was excellent at both locations. Best place to get a used car.

Ad
Review №54

When it came to buying the car I was happy they made me feel like family till something happens to the car…. Then it is like let’s play clueless and point fingers on who is to blame for the false information that was given. Very disappointed

Lu
Review №55

Nick was amazing. He answered all my questions and was very knowledgeable. If your going to Reydel I recommend working with nick and also frank. They were both very helpful throughout my experience in buying my first car!!! Thank you

Br
Review №56

Our recent purchase of a Tiguan from Reydel Volkswagen was the best experience I ever had buying a car. While everyone we worked with at Reydel was great, I really have to tip my hat to Nav. He could not have been more helpful and honest. I actually told him that he was first car salesman I ever trusted. I would recommend anyone looking to buy a new Volkswagen to work with him.

Lo
Review №57

I can’t thank Reydel Volkswagen enough for how easy and painless buying my new car was. This is not my first time buying a vehicle, but this was definitely the easiest and fastest. They handled everything quickly and easily. Akash was amazing to work with. If you are in the market for a new Volkswagen please ask for Akash. He is extremely knowledgeable, friendly and professional. I can’t say enough great things about my experience with Reydel Volkswagen of Edison and Akash!

Ka
Review №58

Very nice people here. They got me a deal that 0% apr tiguan. They will try their best to help you. thank you guys

Ra
Review №59

Stopped in to check out the ID4. Met Nav, the EV specialist, who was super informative and more than willing to answer all of my questions. I would definitely recommend coming in to Reydel.

Je
Review №60

Terrible service. walked in with no welcome and the guy “helping” me and my mom was not even helpful. asked to look at a car and he just stared at me.

Re
Review №61

I am updating my rating. Things didnt work out for me to get a vehicle and I didnt have the best experience with a couple of salespersons. The General Manager did follow up with me regarding my experience and that shifted my view on Volkswagen. Thank you Brett for restoring my faith with Volkswagen and I hope to do business with Reydel in the future.

Je
Review №62

Bought an Volkswagen Atlas here a couple of Saturdays ago. . Both Sunny and Nirav were a pleasure to deal. Upfront and straightforward. The numbers were given to us clearly and broken down. We came back later to pick our Atlas up. Explained all feature to us. It was the top of the line Sel R premium so had lot of extras. Lovely experience. Absolutely would recommend them. Thank you for being so transparent and making it a amazing experience In buying.. We sent a friend over yesterday and they bought a new vw also.

Ga
Review №63

I leased a car and it was time to hand it in and they would not accept. I would never get a Volkswagen again. To hard to give them the car back when it’s time

Wa
Review №64

Thank you Mike S. for making our recent car buying experience pleasant and easy. My daughter loves her Jetta.

Ar
Review №65

All the gentlemen in this dealership are great! Their patience with my back and forth plate registration is very much appreciated. Special shout out to Frank for getting me into my new Jetta!! Your customer service was outstanding! Thank you so much!

To
Review №66

First rate dealer. My salesman Carlos was chill and very comfortable to work with. Frank was my finance guy and took the time to go over things with me and answer all my questions. I never felt rushed or pressured. They were transparent and did everything they said they would. Everyone there in general were friendly. I’d highly recommend them there is no game playing there! Carlos and Frank both followed up with calls about a week later to make sure everything was good and to see if I had any issues or questions.

Li
Review №67

Just completed my first year of ownership of my Certified Jetta which I bought from Reydel. The car has been great all year. The reason I am writing this review now is that I just used their service department for the first time. They did a oil change and I was on my way. No pressure to sell like other places. Service dept is a great as sales. Have sent 2 referrals already in my first year. Thank you Reydel.

Ni
Review №68

Gene Shilman made our experience a very positive one! He was very patient and professional. After test driving and deciding which car to buy, the process took only 45 minutes before we were able to drive away with our new Tiguan! Highly recommend the dealership, and Gene specifically.

Kr
Review №69

I leased my first car with Reydel and they worked hard to make my first lease experience a good one. Everyone there is super friendly and helpful. Sunny and Gene were great to work with. I shopped around and visited other VW locations and honestly none compare to Reydel, as far as both the location and employees.

Br
Review №70

Should be your first call if your looking for a new lease! From the start of my search Sunny was great to work with and was able to get me the best price on my Tiguan after pricing the car with 5+ dealerships. The entire team at Reydel made my leasing processes seamless and I would highly recommend.

Jo
Review №71

This dealership is awesome!!! Ray is the best, he got me the best price!!! Im sticking with reydel vw edison!!!!!

Th
Review №72

The waiting area is clean with adequate space for social distancing. The staff are courteous, knowledgeable, and friendly. And they do not try to persuade you to purchase unnecessary services. Speaking of which, the service is excellent and I do recommend them.

Me
Review №73

After going to several VW dealerships, only Reydel made my deal happen and provided me with outstanding customer service. Frank and Carlos were so helpful, considerate and willing to work with me to make everything go as smoothly as possible. They were so courteous and professional. I could not be happier with the service and experience at Reydel.

He
Review №74

I purchased a 2019 Jetta back in December 2019. At that time my license plates were to be transferred from my old car to my new car along with common sense would say a brand new registration. Never received a brand new registration and I never looked that was on me as with ALL other cars I have bought it was always done. However a year later when I found out I had no registration in speaking with the New Jersey Department of motor vehicles I then contacted Rydell Volkswagen whom told me I would receive a refund of 50% of what I paid for the old registration and new registration. This was Dec 26,2020. I never received my refund and now March 2021 I called and unless I want to take a day off work I will not receive a refund as they will not send me a check as promised months ago. I will say the manager attempted to assist me but due to others that have decided not to honor what Sonny had worked out with me I will not be doing any further business with them nor would I refer anyone.

Gi
Review №75

Super friendly and above all, honest dealership. I really enjoyed working with Akash and Frank who answered all questions and helpfully explained all aspects of my new car in detail.Much appreciated!

Ra
Review №76

My sales person was Ray Forziati and I had a very positive experience leasing a 2021 Golf GTI

Jo
Review №77

Had such a great experience buying my Tiguan SE R Line! Very professional and the best prices!

T
Review №78

Had a great experience working with Gene and Frank. Overall we are very pleased with the vehicle and service provided to us. Only downside we experienced was that the vehicle was not detailed when we came to pick it up and finalize the sale. We did call to request for it to be detailed before pick up and I’m not sure if they just forgot or what happened there. When we were done finalizing paperwork it was raining pretty hard and would have been easier if they had pulled the vehicle up to the doors as it was parked in a super tight spot. Instead we left the kids standing by the door to move the van closer to them so they could get in. Also, this one is our fault for not initially realizing but the Pacifica we purchased comes with a flat spare tire you’re supposed to inflate to use. Unfortunately the spare tire is still new but the previous owner took out the inflation kit. We will have to order that one so we do not end up stuck on the side of the road replacing a flat with a flat. Other than that Gene and Frank were wonderful to work with and honest about any questions we had along the way.

Do
Review №79

Hats off to the service department yet again. I had off today and needed to get my car serviced last minute and Chris and Keith were able to get me in this morning. Thank you!

Ch
Review №80

You won’t leave Reydel VW disappointed as sales and service team are genuine, attentive and truly provide outstanding service!Be sure to work with Aakash if you’re in the market for a new car. He and his management team Nav & Darius are hands down the best team I’ve worked with in my life and I’m on my 6th car!

Fr
Review №81

The owner and management were very helpful and accommodating. My family and I walked in to the dealership late one evening and drove off with a beautiful new car at a reasonable price. We were helped by the owners son Naveen. He was an extremely kind, attentive, and friendly person. He walked my family and I through the process every step of the way. As we became closer to a deal I was still hesitant to close because the car was a little more than I was willing to spend. That is when the owner came over and told me he was willing to give me the car at the price I was comfortable with. Every person who helped us that night was patient and friendly. Like I said, we arrived late on the evening close to the time the dealership closes and no one was rushing us and we didnt feel pressured in anyway. By the time we were ready to sign the papers with Mike it was far after closing time. Mike was great too! It was late and I had my two young daughters with me so Mike did his best to speed through the process and get us home for the night. I would highly recommend this dealership to anyone who is looking for a car. The owner, Naveen (owners son), the manager, and Mike the financial person were all extremely kind and friendly to me and my family. I will certainly be back to this dealership when my lease is over. Do yourself a favor and walk into this dealership first!

Da
Review №82

I just leased my second Tiguan with Volkswagen today. After visiting several dealerships, VW Reydel of Edison was the most pleasant experience! Overall, we didnt spend much time there when looking for a new car. Reydel was efficient and quick to answer any questions. In addition, Sunny was wonderful and extremely accommodating. He was very friendly and made sure our experience was as seamless as possible, we left happy! I would also recommend seeing Gene in sales. Darius also helped us, and he was very friendly and helpful.Most importantly they were very honest and straight forward !

Ch
Review №83

I appreciate Reydel checking with VW factory rep to confirm OBD reset was not covered under VW warranty. I knew Reydel was not doing free services for customers; however, I did feel like the work they did was less than 1 hr and kept my car in garage for 1 hr to bill 1 hr labor fee.

Li
Review №84

Exceptional service. Fred was very helpful. Very satisfied with my visit.

De
Review №85

I just left Reydel Volkswagen after having a car payment complaint. I am happy to say, they took the side of the loyal customer. Thank you again Neil!

Ch
Review №86

Before my wife and I purchased the 2019 Atlas a month ago from this dealership, we shopped around at many other dealerships. I would say sales reps from every other dealership bombarded the both of us trying really hard to sell us a vehicle then and there. Felt like I was being forced into something we were not ready for or have not decided on which vehicle we wanted yet.Reydel of Edison was a completely different experience. As soon as we walked in, we were kindly greeted by Javier. (Highly recommend working with him. Super knowledgeable and very helpful) We were interested in test driving both the 2019 Atlas and the 2019 Tiguan. We quickly filled out some paperwork and we were on the road. We slammed Javier with questions from every direction about every level of each vehicle that we drove and he knew it all like the back of his hands. This made the decision really hard because both the Atlas and the Tiguan were beautiful cars and drove great. We also have a baby on the way, hence why we were looking at the SUVs and both Javier and the sales manager Sunny, knew their stuff. Not once were we pushed to purchase the car or have deals thrown at us to get the car at that moment. We loved both cars and my wife and I needed time to make a decision. So Javier kindly gave us his information and told us to let him know whenever we were ready to come back when we’ve decided. We were too excited and came back the next day.Never have I ever had that type of experience before. I thought that by going to the dealerships to buy a vehicle, the norm was to be attacked by sales reps to buy buy buy and to pretend you aren’t interested for better deals or what not. Javier and everyone at Reydel has been nothing but helpful in our decision to buying the beautiful new 2019 Atlas.This past week, weather mats came in for our vehicle and my wife came to pick them up. As soon as Javier saw my pregnant wife walk in, he excused himself for a second from a customer to help my wife take the car to the back and get the mats put in and made sure all were good. Now that’s service. Javier is by far the kindest, most knowledgeable and most helpful person I’ve ever dealt with at a dealership before.Thank you Javier and everyone else from Reydel Volkswagen of Edison for helping us decide on the perfect car for our growing family. We highly recommend these guys. Even the service center is great!!!

Si
Review №87

Came in to look at a pre-owned GTI and in a couple of hours I had traded my old car in for that one. Aakash Patel was helpful in making sure that I am fully enjoying the car. He let me test-drive both a new GTI and the certified pre-owned one which gave me the reassurance that the CPO vehicle drives just like a new one. Overall, very good experience!

Br
Review №88

Great experience at Reydel Volkswagen. We worked with the Salesman Nick, who went above and beyond expectations to help us lease the car we wanted. Glad I traveled over the bridge from Staten Island to visit Reydel.

Pa
Review №89

Love this place ,got my family and I 2019 jetta great car,great deal.have it a year already.love vw 50 plus mpg I can deal with that.Ashley Medrano is the person to see she came though on every she said she would no bs and no pressure thats why I keep sending friends and family to see her...go Vdub

Ro
Review №90

Everyone at Reydel Volkswagon is great, very helpful throughout the entire process of buying my first car! Special thanks to Ray!

Pa
Review №91

Spent over a month and visited three dealerships before settling on Reydel. I was met at the door, constantly checked on, listened to and never pressured into a purchase. Im not into haggling but certainly dont want to be taken advantage of. All of the people here (most stopped by to say hi) were very friendly, even on a very busy (Black Friday) day, they took their time to make sure I was comfortable with everything. Their price was fair and made me feel good about my lease. I would recommend to anyone.

No
Review №92

Good Service Department. Will be back. Ask for Ken. He is very good.

Kr
Review №93

I sincerely wish I was able to select more stars to add to the five above!I was nervous going in to trade in my lease to another dealership, as I had a Hyundai and my lease contract was not up yet. I had spoken to Aakash prior and told him what I was looking for, what I needed it for, and he pulled up the Atlas that I wanted. After going through a few bells and whistles as well as the color I really wanted - BOOM - the truck is right there in minutes.Aakash was so easy going, nothing like Ive ever experienced, and FAST! I used to spend full days at dealerships, and walk out not even excited for my new purchase. Nope, not at Reydel ... I gave him my numbers I wanted and I heard DEAL and his hand extend out. I thought I was in a dream! After the financing team worked out the numbers as well as purchasing my lease, I was driving home in my new Atlas.DO YOURSELF A FAVOR, if you are in the market for a new car/truck - check out Aakash and his experienced team at Reydel, you will NOT be disappointed.I can say this now, I will not go to another dealership when this lease is up; youve earned a lifer my friends!

Ro
Review №94

Buy your car here. Trust has value. The pricing is straightforward with no hidden fees. Ray and Nav will treat you right and help find the car that is right for you. I have bought new cars here and most recently a used car for my teenage son. Each time the process is easy and exactly as expected with no surprises. This is the kind of dealership where they are going for business not only across your lifetime but across generations. Folks with that kind of long term commitment are nearly impossible to find in the car business or any other business for that matter. This kind of trust takes time to build. I recommend Reydel without any hesitation.

Ma
Review №95

Gene was awesome, very patient with my ADHD husband who didn’t take his medication, need I say more. Knowledgeable in the product went over everything not one time but 3 times...

Co
Review №96

ABOVE & BEYOND!! Is not enough for me to say for REYDEL VW DEALERSHIP who delivered customer service ABOVE & BEYOND my expectations!! The process was actually RELAXING! Ive been leasing from dealerships for 10+ years and got tired of the games other places play. REYDEL VW didnt play games. They went to great extents to get not only the deal I wanted but CHRIS HARPER actually drove to VA to get the car I wanted. They were all PROFESSIONAL! SUNNY SIDHU is a great manager and I wish all dealerships had rapport such as his. I cannot thank them enough for allowing an easy transition for a new VW buyer such as myself =)

Be
Review №97

I came to Reydel looking for a reliable, lightly used car on a tight budget. I was met warmly and my criteria was carefully considered. They presented me with several options that were well within my parameters. I never felt rushed, hassled or pressured. On separate three visits that were required to view, test drive, pay and finalize my purchase I never once felt as if the place was actually as busy as it was. Nearly every employee interacted with me in a natural, fun and friendly way. Not a single person acted as if they were too busy to talk with me, even when they were with other customers or not directly involved in my transaction. As for my purchase I couldn’t be happier. They gave me a used car in pristine condition, within the budget I proposed and were able to provide me with several extras on top. Mike, Gene, Frank and Justin made the process absolutely painless and never once put up a fight or made me feel as if my concerns were valid and treated them with careful consideration. Necessary repairs were completed precisely and promptly without any argument or hassle. I’d absolutely recommend to anyone interested in a new or used car to go in and support not only themselves with an investment in a car but more importantly to this expertly operated business.

An
Review №98

Had the greatest experience buying a car at Reydel. We were treated with respect and patience, no pressure, no back and forth haggling. Just an honest and knowledgeable sales team. Went back for our plates and was greeted as if weve been friends forever. Would definitely recommend to anyone!

Eu
Review №99

Last Wednesday my a/c stop blowing cold air. Knowing that I have 2 years old car I assumed that it should be covered by the manufacture warranty. After calling numerous vw service and getting same answer, “sorry we booked till August” (really I need to wait at least 3 weeks, and drive my car without cold air in July) I called these guys. They were able to squeeze me in and resolve my problem in just 4 days. The technician covered interior, to make sure I’m getting my spotless car back. Performed a free check up. Also, I needed a set of tires and they gave me same as Internet price (including installation, so technically dealership beat the Internet price). Overall very pleasurable experience, and I will definitely recommend them. Only one small thing, due to COVID-19 I didn’t want to seat inside, and had walk around the lot for 4 hours, that be nice if they would have some benches. Thank you guys.

Ka
Review №100

Absolutely the best experience in obtaining my new lease. Nick, Naveen and Sunny were super helpful, patient and guided me through the process with ease and knowledge. Highly recommend them to anyone who asks or seeks a new or certified used car.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2034 NJ-27, Edison, NJ 08817, United States
  • Site:https://www.reydelvw.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 732-287-2828
Categories
  • Volkswagen dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:Closed
  • Sunday:7:30AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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