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Ray Catena Auto Group
910 US Route 1 Driveway 1, Edison, NJ 08817, United States
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Ray Catena Auto Group
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sh
Review №1

Recommend this dealership for their professionalism. Sales Exec Gunther Wu is very knowledgeable, honest and straight forward. No hidden fees, so there was no need of negotiations. Purchase process was smooth.

Ch
Review №2

We have been Ray Catena patrons since we first moved to New Jersey in 2003. Hands down, Ray Catena Mercedes in Edison has the most energetic, courteous, client-focused, and knowledgeable staff of any dealership around. Our sales representative, Tom Cola, embodies these characteristics and more. He treated us like family and made our most recent purchase a breeze. The awesome experience working with Tom adds meaningful value to our new car. If you are in the market for a Mercedes, be sure to go to Ray Catena Mercedes in Edison and ask for Tom. You won’t be disappointed!

St
Review №3

I had Tom Cola as my sales rep and again he was great. This is the 3rd car I have bought from Tom and If I could give him 10 stars I would. He is the best! I look forward to getting another new car in 3 years when my lease is up! Thank you Tom Cola

Ka
Review №4

I had the best experience working with Tom Cola at Ray Catena Mercedes in Edison. He was very professional and friendly. I was in and out in a few hours. I was able to enjoy the rest of my day in my beautiful new Mercedes. I recommend if you are looking for someone that care enough to make sure you are happy with your purchase, go see Tom. I am forever grateful! Norvette Kettles.

Os
Review №5

Bought my firs car in this dealer and service was great . But a have a second car 2020 and I went to get 10 000 miles service and recall . I got appointment given vin # . When my wife went to drooped , she couldn’t get back home because was denied a loaner car explained how we bought it out state we aren’t allowed to have this benefit . Where is costumer satisfaction of Mercedes Ray Catena . Can be policy of ray Catena to put down this brand of car . That it was very inconvenience for us .I have to leave early of my company to pick up her . What happened if this for a new car owner , what expect to owner of use car at time to do maintenance. Mercedes Benz is a great company around of the word .

Co
Review №6

Tom Cola is an absolute professional. He sits at the front of the store, because he is number 1 and always working. He made our experience at Ray Catena even better that what it would be without his help. He made us feel welcome and while we wanted something very specific, he worked really hard to get exactly what we wanted. There is a reason he has all 5 stars. He is that good. Ask for him by name.

Tr
Review №7

Ray Catena is the best run dealership I have ever been in and Tom Cola is the best salesperson who has ever helped me with the ownership experience. Everyone there is very professional and well trained. I received a very through explanation of the workings of all the electronics and other features of the GLE I purchased. I am now a loyal customer of Ray Catena and Tom Cola for life.

Da
Review №8

Ray Catena Mercedes-Benz of Edison is our go-to dealership and Tom Cola is our go-to salesperson at this dealership. He is always straightforward, personable, knowledgeable and professional. He listened to our needs and led us in the right direction with no pressure. Needless to say, we left with a brand new Mercedes. He is an 11 out of 10 stars.

Ca
Review №9

My husband & I went to the Mercedes Benz dealership in Edison, NJ, and meet Tom Cola, he changed our lives. Tom was fantastic. He was down to earth made us feel like we were a part of the family. Tom listen to our concerns and assured us that buying a Mercedes (our first) would be one of the best decisions we ever made. Guess what, he was right. Tom went above and beyond to get the car of my husbands dreams. If you are looking for a Mercedes, please go to the Ray Catena Mercedes Benz in Edison, NJ and ask for Tom Cola, you will not regret it!

Ja
Review №10

This is Frank Q.Just wanted to share my outstanding experience with Chris Khalil. I bought a new QX60 from Chris yesterday. He really knows the product and guided me through the whole process without a hitch. He answered all my questions and went above and beyond in service. I would definitely buy another vehicle from Chris and recommend him to friends and family without hesitation.Best of Luck Chris!Regards,Frank Q

rx
Review №11

Wonderful experienceAbsolutely without a doubt the best around...I wont go anywhere else to buy a vehicle. This is my 1st purchase with Tom Cola. There is no reason to go anywhere else!

Vo
Review №12

Tom Cola was great and very professional. Detail oriented, listened to what we wanted and offered what was the best match. Not pushing on selling but making sure the client walked out happy with the decision made!Thank you, Tom.

Ha
Review №13

Yassin was great to deal with made the purchase experience easy and effortless. I would highly recommend him to anyone looking for a mercedes Benz

Ma
Review №14

Tom Cola is a great salesman. He goes above and beyond for his customers and I love that he follows up with you after delivery of your car to ensure all of your expectations are met well.

Lo
Review №15

Excellent customer service and process for purchasing a car. Tom Cola at Edison, NJ made it a simple and easy transaction. He truly takes care of his customers.

An
Review №16

If you are looking to buy a car, you need to see Tom Cola. He the most honest, coolest, easy to speak to and deal with car salesman ever. I can highly recommend Tom Cola, a great guy.

Po
Review №17

Tom Cola was excellent and very professional. He made our buying experience wonderful. Assisted entire buying process with lot of patience andWe definitely recommend himThank you, Tom.

Jo
Review №18

Tom Cola was extremely helpful and made the buying experience enjoyable. His professionalism, product knowledge and sales acumen ensured a timely closure. We were out the door in a great car before we new it.

by
Review №19

Great dealer not so much room to accommodate customers they pretty much firm with their prices

ba
Review №20

Tom cola is very friendly and professionally excellentMade buying process very easy. We never felt this comfortable in our previous experience with other agentsWe recommend him without any second thoughtThanks Tom

ce
Review №21

IF I could give Tom Cola 10stars I would! I wasn’t going to show up to Ray Catena because I thought it would be impossible because of my credit history.But Tom Cola made the impossible possible .

Da
Review №22

Leased my second car from Ray Catena in Edison with Tom Cola last week. Tom provided the same level of excellent service the first time he helped me find the right car for the right price. A true professional, Tom took his time to understand exactly what I was looking for and laid out all of my options clearly and concisely. There are a lot of sales people that give car salesmen a bad name, Tom is simply the best in the business. Will definitely lease my next car with him and highly recommend him to anyone looking to buy a car.

JU
Review №23

A great experience... our salesman Derrick was very professional, organized and efficient. A great buying experience!

De
Review №24

Greg Giordano was awesome! He really went the extra mile to earn our business. Honest and professional all the way. We are so happy with our new GLC. Down to the very last detail Greg made sure everything was perfect for us. This was our first experience with Mercedes and Greg definitely gained us as life long customers and a life long referral source. If you are in the market for a new car, Greg is definitely the man to call. Thank you so much Greg.

Jo
Review №25

I deal with Grigory, exclusively. He is a true professional. Very easy to deal with. The dealership is very well maintained everyone there is very nice.

Mi
Review №26

Awesome dealership! Barry Martin went above and beyond to make this deal happen!! He kept us updated on the quick process.

S
Review №27

Always great service, with the expected pricetag...

Re
Review №28

I wanted to resolve the matter before just a half refund on the wrongful charge which (before retaliation) was only $325.I only say half because I do understand that anyone has to pay for the parking of a vehicle and I acknowledged that the transmission fail was no fault of the dealer.bt at the same time knowing that it was immobile due to a BMW issue, attempting to raise the fee and then claiming you will block the tow truck to come retrieve the vehicle took your employees pathetic behavior into criminal theft and withholding. Furthermore they didnt think it through because nothing would stop a tow truck from getting the vehicle with isnt issued to you. In fact if some third party attempted to steal the vehicle, you couldnt even file the report because you werent the owner and at no time was.They also ignored BBB that inquired about their illegal activity

Li
Review №29

We have leased cars before from Ray Catena, but this time we decided to purchase a vehicle and dealing with Tom Cola made our experience very easy and enjoyable. Tom was very professional and always there to answer all our questions. We would highly recommend Ray Catena and Tom Cola.

Ch
Review №30

Great service and sales our salesman Greg Giordano is the best ask for him if you go.He goes a over and beyond what is called for!!!

Fa
Review №31

Just leased my another c-class with Tom Cola and it was an extremely pleasurable experience. Tom was able to find the exact car I wanted in a gorgeous blue color. Definitely recommend Ray Catena Edison as well as Tom Cola to anyone looking for a good car buying experience. Customer for life! Thank you.

Jo
Review №32

Service takes longer than stated when you arrive.

Ki
Review №33

This place is Top Shelf! Whenever I go here I always ask for Craig Harris because he knows the Mercedes Benz brand and his service is on point.

Ma
Review №34

They are always sincere. The Ray Catena group certainly know how to take care of their customers.We have consistently been treated well by Ray Catena for 20 years, and have enjoyed a relationship with Ray Catena Infiniti since 2003. Thank you for everything you do!

To
Review №35

Top notch service.

Pa
Review №36

Great Dealership! Ive bought several vehicles from them over the years and their service has been no problem.

Lo
Review №37

This is a our 2nd car with Grigory Rozenfeld. He is both courteous and professional. Makes buying or leasing a car painless.It is literally enjoyable to deal with Grigory!! He makes you feel as though you are family. We will be back and gladly recommend him to friends and family.

Mi
Review №38

It’s been a quite a few years since I’ve bought a Mercedes but I decided to buy one here and I was very satisfied with the service I received. I’m not saying this because anyone told me to but my salesman Tom Cola was probably one of the best I’ve ever dealt with .he was knowledgeable, accommodating and a pleasure. I highly recommend this dealership and Tom Cola.

Da
Review №39

They dont update you on service they cant be trusted.

Ne
Review №40

If You want REAL Reviews about RAY CATENA DEALERSHIP visit YELP reviews dont trust the Google reviews they hide the truth.

Ra
Review №41

Always a great pleasure to go there as a customer.As usual excellent customer service.

Th
Review №42

This is the 5th vehicle Ive leased from Ray Catena and the first time Ive dealt with Tom Cola. Tom did a fantastic job; very professional and made the whole experience go very easy. Will definitely be back again. I highly recommend this dealership and Tom.

Ed
Review №43

Car buying is naturally a stressful experience everywhere, no exceptions.

Om
Review №44

Ricky is such an amazing person. He is helpful, professional, and won’t make you feel pressurized to buy. I will definitely consider Ray Catena for future business

ch
Review №45

Great staff , very helpful and friendly

Bi
Review №46

I TRULY like the way they do service on my wife vehicle. They really clean the inside and out with a polished finish. Not like BMW who only wash the outside of my car😡😡😡😡😡😡😡

An
Review №47

Good service 👍

Ar
Review №48

Bunch of uncultured and uneducated service and sales teams... the sales lady who sold me the car was great, the service department was awful; used statements which were very racist and insulting; the last nail in the coffin was the sales guy whom I returned my car when my lease ended .. he was horrible .. behaved as if I am committing crime returning the car ....you will be better off with other Mercedes dealers in NJ.. avoid these unprofessional a-holes ...

Li
Review №49

Tom Costagliola is the best... honest and knowledgeable in All car models I inquired about. Thankfully this is not one of those dealerships where you feel like youre in a shark tank! It feels more like youre hanging out with an old friend... cant wait to get my new Jaguar E- Pace super super super excited!!!

Ni
Review №50

Great service. Great people. You get treated very well.

ER
Review №51

My wife just purchased her new infinity 2019 QX 50

M
Review №52

Purchased multiple Infinity vehicles here and came in looking for either a Range Rover or Porsche. The Rover Rep was more interested in telling us how many celebrities, rap artists, and wealthy businessmen text him all of the time for cars as opposed to answering our questions and selling us one. The Porsche ambassador was polar opposite...patient, informative, and insisted that we take a test drive even though we told him we definitely werent buying the day we visited. We will most likely go with Porsche because of both the service and the vehicle quality :)

wi
Review №53

People very snobish

Ma
Review №54

Great place and luxury cars

Jo
Review №55

All that I can say about Ray Catena - Mercedes Benz is excellent service, warm and friendly environment, and they care about people - they know that the vehicles will sell themselves. From the moment that I walked through the door I was treated like family. The receptionists, Jennifer and Stephanie, were warm and friendly with kind words and smiling faces. My sales representative, Allyson, took her time guiding me through the showroom having me experience both new and certified pre-owned vehicles. She made sure that I was well educated on the options available. Even the sales manager, Derrick Fox, introduced himself in a very genuine manner. I have been to other Mercedes dealerships and have not purchased from them because they simply did not provide the same level of customer service as Ray Catena. They acted like they could care less about my business. Ray Catena, especially Allyson, Derrick, Jennifer and Stephanie won my business because of their service and treatment of me.

Da
Review №56

Thanks for your help I had a great experience buying my new car

TV
Review №57

Nice reps, who are very informative and clarity of inventory to features of vehicles, availability. They give time to explain all features and treated well. Should visit this place first if you are planning to buy a luxury car

Mi
Review №58

Dave Santos is great! So easy to buy a car and everything went smoothly.

An
Review №59

Ive purchased all my Infinitis from Ray Catena, first at Edison, the last 2 at Bridgewater. Team Catena is professional and cares about the customer experience.

ji
Review №60

Wonderful experience. Best car dealership i have ever visited.

Is
Review №61

Great place with knowledgeable sales and an excellent service and parts department.

Al
Review №62

It was best customer service.

Ra
Review №63

Fast and seriously friendly place to fix a carFree coffee and bagel wile you wait, if you leave your car, you can get loaners car

Ar
Review №64

Thank you GUYS for your business !I love all of you !Best of the bestThank you

De
Review №65

Great car buying experience. Excellent attention to detail in customer service!

Go
Review №66

Best place to buy benz

Jo
Review №67

Great variety of high end luxury, sports vehicles.

Co
Review №68

Nice shop very clean price size not to bad.

Ch
Review №69

Craig Harris is the ultimate professional. Just bought our latest mercedes.

Ri
Review №70

A place Ill always love to be

Ga
Review №71

Mercedes dealership. Good place to look around for upper end cars

Vi
Review №72

The best auto dealers on the east coast , with the best service as well.

Ge
Review №73

The staff at Ray Catena are the best. I wouldnt want to buy a car from anyplace else.

Aj
Review №74

Thomas & Chris at Porsche provided excellent customer service!

De
Review №75

Dont have experience with their sales staff. However I will not trust their service dept. Seat belt on my QX56 was stuck and their diagnosis was that whole seat belt needs to be replaced. They didnt even bother to check what exactly is the issue. It took me less than 5 min and a screwdriver to fix it. Also their service reps get graded on how much they can sell. So be wary when your service rep tells you what all needs to be replaced or is not working at the time you take your car for servicing. I called infiniti to file a complaint.

Cr
Review №76

Best customer service out there!

Ma
Review №77

Top notch service ,friendly staff.

Ak
Review №78

Great experience. Highly recommended

St
Review №79

Best customer service

Br
Review №80

They are good but not the best

Wa
Review №81

Great service and well organized and courteous.

Ab
Review №82

Nice car shopping experience

er
Review №83

Bought a jag. What more can I say. Oh ya here it is . My wife drives it. Lol.

Si
Review №84

Nice staff and great customer experience

k
Review №85

Vince junior excellent salesperson

To
Review №86

Great place.. lots of people that care

he
Review №87

Good for car part and services.

Ro
Review №88

Great team ,easy to work with and professional

Da
Review №89

Part of Land Rover great

Jo
Review №90

Professional

by
Review №91

Only drive by, looks nice

He
Review №92

They treat customers right.

St
Review №93

Very professional and accommodating staff

an
Review №94

Awesome car buying experience

Da
Review №95

Very nice dealership.

Sa
Review №96

Great customer service.

An
Review №97

Had a n excellent experience.

ly
Review №98

Wonderful service n sales

ch
Review №99

Any business deal needs room for negotiation, I was told I cannot negotiate the price on a certified pre-owned car. As a result I took my business elsewhere.

Ma
Review №100

Excellent customer service

Information
100 Photos
100 Comments
4.6 Rating
  • Address:910 US Route 1 Driveway 1, Edison, NJ 08817, United States
  • Site:https://www.raycatena.com/?utm_campaign=gmb-listing&utm_medium=organic&utm_source=vicinity
  • Phone:+1 908-402-1626
Categories
  • Car dealer
  • Audi dealer
  • BMW dealer
  • Infiniti dealer
  • Jaguar dealer
  • Land Rover dealer
  • Lexus dealer
  • Mercedes-Benz dealer
  • MINI dealer
  • Porsche dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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