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Advanced Granite Solutions
2111 Emmorton Park Rd #2, Edgewood, MD 21040, United States
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Advanced Granite Solutions
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Da
Review №1

Advance Granite did an AMAZING job. I was hoping for a piece of Art and I got it!! My kitchen has gone from boring to WOW! Thank you Shelby and Cindy for being so patient with me!!

Er
Review №2

We had a great experience with Advanced Granite Solutions. We wanted to expand our kitchen island, requiring a decent match with our other countertops. Because of their expansive inventory, and a bit of luck, we were able to find a remnant granite slab in the yard that was nearly a perfect match! Shelby, Tiffany, and the rest of the office team walked us through the final dimensioning and edging options, and even sent out a measuring expert for free, just to double check my measurements. The top was ready in short order, and the install crew was clean, professional and courteous. Everyone was very responsive and friendly through the entire process. We love our new island and would recommend Advanced Granite Solutions to anyone looking for granite countertops.

Ma
Review №3

We are very happy! The granite is beautiful and the 2 men who came to install it were fantastic, very professional, very knowledgeable. I definitely recommend them.

Di
Review №4

Cindy was a joy to work with. She had great suggestions. They were here on time, they finished in one day. The price was great. What a great company to work with!

Be
Review №5

We shopped around for our granite counters, when we came into Advanced Granite Solutions, we felt comfortable, no pushy sales pitch. Shelby was very knowledgeable, listened to our concerns and questions. She walked us through the process, and what to expect. What they offered was so much more than other companies, with no hidden costs. Everyone associated with the company was very professional and the work was top notch! My kitchen is beautiful! We would highly recommend and would not hesitate to contact with them again.

Ja
Review №6

Great job by AGS. Everyone is very professional and efficient. I highly recommend them.

La
Review №7

I have used AGS for 3 bathroom installations. The service was excellent from start to finish. I have recommended AGS to family and friends and they were also pleased with the service. If you’re thinking of using granite in a project check out AGS first!!

Ta
Review №8

We recently had new granite countertops put in our kitchen by Advanced Granite Solutions. I am so pleased with the results! Their staff was very professional and helpful every step of the way and they accomplished everything very quickly. Ten days from start to finish. They were also extremely receptive to fixing a problem after the fact. I could not ask for better customer service! If you are looking for a company that stands behind their product, is prompt and efficient, you want to hire Advanced Granite Solutions!

La
Review №9

Showroom organized. Picked exactly what we wanted, paid, set up measurements appointment and out the door we went. I love a place where I am in and out and the store doesnt try to show me something I dont want.

Ca
Review №10

Very personal experience. Saleswoman loved helping us and giving us advice and tips. The cats are also cool. Quote was 2k less than other places.

Da
Review №11

I never give a 10 on a survey, But this time I am. Dealing with Advance Granite Solutions was perfect. From Todd talking to us at a house show to Cindy as sales at the store , the person who measured and the installers. Not one flaw. I will highly recommend this company.

Me
Review №12

AGS did a great job! Fast, easy and efficient. This is the second time Ive used this company and had the same great experience. I do plan to use them for a 3rd project very soon. Very easy to do business with!

Ro
Review №13

Get it right the first time is NOT their motto. Do it fast is their motto. I found their employees were in too much of a hurry to be accurate. When I called to have them re-measure the cabinets, because the contractor changed them, they sent a fella out to measure and he didnt bother. He said they look the same to me, so they had to send him out a third time. When they drilled the holes for the faucet & water filter, they drilled directly into a wood support behind the cabinet, making it almost impossible for the plumber to reach.

Li
Review №14

We had great customer service and response to questions. I was able to pick the slab for my kitchen, approve design layout and installers did a great job!! It looks beautiful!

Ke
Review №15

The employees were all very nice and helpful. They gave me a great price and the installers did and awesome job. All around very great experience

Br
Review №16

Love the craftsmanship and ability to get things done! Highly recommend

Su
Review №17

AGS did a great job from start to finish from Todd who came to our house, to the workman, to Cindy who was very sweet and helpful. Their planning and the execution of installing the counter tops was flawless. Even our issue with the faucet was handled professionally, special thanks again to Cindy to coordinate this correction to our satisfaction. I would definitely recommend this company.

Bi
Review №18

We are very happy with our AGS experience. From beginning to end. From the friendly sales staff to the talented installers. Everyone went out their way to make sure our counter was what we wanted. And installation was prefect. TY AGS Andy & Bill

Do
Review №19

I purchased a 60” granite vanity top from AGS and couldn’t be happier. I got a quote from them after going to several other places. I was impressed with their much larger selection and that their quote was hundreds of dollars less than the other quotes I received. The customer service is top notch. Everyone was helpful, informative and courteous, especially Cindy who took the time with me to go through the variety of granite they had. AGS delivered a beautiful product to me ahead of time, came when they said they would come, and it was professionally installed with no clean up for me afterwards. The vanity top is the showpiece in my bathroom. I am so happy I found them for my project. I would highly recommend this company and would encourage anyone looking for granite, marble, or quartz counters and vanity tops to visit their showroom

ho
Review №20

Advanced Granite Solutions was the best place I could have chosen to order my granite kitchen counters. I choose them based upon their great reviews online, and Im glad I did. They have a HUGE stock of some of the most beautiful slabs of granite at a great price. Their turn around time from the date of measure to install was so quick. The installers were great, The seam work on my counters is a work of art.( I cant see it.) Special thanks to Cindy who works for A.G.S., very knowledgeable and so helpful.

Ch
Review №21

This is our first kitchen remodel. The process was great. The best experience was the installers who did a fast and efficient install but also paid attention to little details.

Na
Review №22

Amazing Product and Very competitive prices. Worked with sales associate Matt. He was very knowledgeable and truly helped us pick the best product for our kitchen. I would highly recommend them.

St
Review №23

Anyone Who Has Done Any Kind Of Project Knows That There Are Potential Problems.I Cant Say Enough About Advanced Granite Concepts. They Spotted & Corrected An Internal Error That Could Have Gotten Past Me. Very Grateful For Their Attention To Detail. The Showroom & Selection Made Our Choices Easy & Affordable.Installation Was Perfect. Proffesional Craftsmen, Skilled At Their Job, Polite & Clean.I Would, & Have Recommended The To Neighbors & Friends.

Mi
Review №24

After visiting several retailers to pick out new granite we decided to go with Advanced Granite Solutions. From the moment of contact to the end of the installation we received excellent service and it took less than 2 weeks from the time we made our decision to the day of installation. A special Thank You to Kristy Fox who was so patient with me trying to make a decision on which granite piece I wanted for my kitchen and I love it. Also thank you to Todd, Amanda, the installers (sorry forgot names) and Eric.Everyone at Advanced Granite was professional, kind and courteous and I will definitely recommend you to all of my family and friends!

Am
Review №25

Cindy in the showroom was exceptional, as well as the installers, however I would not recommend AGS to anyone! There is zero quality control of their products! They knowingly allowed TWO damaged pieces of granite to leave their factory/warehouse ,with hopes that we may not see the 8 INCH CRACK in one piece, and two chips in another piece! When I called to complain, Amandas reply was well, it is a stone and it can chip! Oh really? Then how can you explain the 8 inch crack? There is no possibility that the transport or installers caused an 8 INCH CRACK!! This piece left their factory in that condition! Im sure it happened when the sink was cut out,! I had to wait an additional two days for a new piece to be cut, causing me to miss more time from work! This was a huge inconvenience to my family, as we had no counters or a sink for five days! Needless to say, it was very disappointing experience.Bel Air, MD

Ly
Review №26

My husband and I came in recently to remodel our home. A lovely young woman named Tiffany helped us. She was absolutely fantastic. She answered all of our questions and was able to get us the kitchen of our dreams! The gentleman who did the measurement was very knowledgable and our install was flawless! I cannot say enough wonderful things about Tiffany and the AGS team! Will be referring them to everyone!

Te
Review №27

I visited Advanced Granite Solutions a few weeks ago after I heard from my brother how great they were. After seeing his final project, I couldnt wait to redo my two bathrooms. Although the work they do seems great, their customer service is another story, at least from my experience. I had walked in on a weekday and I believe I was the only customer in there at the moment. I was helped by a young lady named Tiffany. This would be my first household project so of course i had many questions. I felt very rushed while trying to get answers to my questions. I was told to look around and she would check back on me, which was fine. I waited for nearly 30 minutes and during that time, I could hear Tiffany talking to another young female employee about how one of her customers is crazy and needed medication. She also did not use the best language, every other word was the F word and she definitely wasnt whispering. Typically, I take my 4 year old son with me everywhere and thankfully he wasnt with me that day. All I wanted was some information about the products and an estimate but since I didnt have measurements I was told I couldnt get any estimated prices, which made sense, but after being rushed through my questions, lack of assistance because gossiping was more important, I couldnt help but feel as though I was bothersome and my business wasnt wanted. I left that day with nothing but a sour taste in my mouth and extremely disappointed and I wont be returning anytime soon.

Do
Review №28

Our condolences go out to your employees and their families. What a horrible tragedy. When we remodeled our kitchen with a countertop from AGS, we were very pleased with everything from the selection process to the installation. It is sad to think of what happened yesterday on what should have been a normal work day. Our thoughts and prayers are with your employees at this difficult time.

Ra
Review №29

Customer service, selection, quality and pricing were far beyond any other company I spoke with. We love our counter tops and would highly recommend to anyone.

Ma
Review №30

I have recommended and used AGS for many years to family, friends and clients. This time, it was for me and they did not disappoint. Excellent customer service, professional and courteous install teams and all at a great price. They will continue to receive my business and referrals. Thank you AGS!

Li
Review №31

The crew that removed my countertops just left and I wanted to say what a great job they did removing the old countertops and sinks. They were so careful and thoughtful and I really appreciate the painstaking effort they went through to make sure they didnt damage anything they removed or the tile and pencil trim on the backsplash that Im keeping. Im so glad I chose Advanced Granite Solutions in Edgewood, MD and I highly recommend them to others!

No
Review №32

The crew at AGS did a great job on my outside kitchen/bar install. Installing the granite on rough block presented some challenges and required extra time and trips to complete the job. AGS was very helpful during the bid process and provided very competitive pricing.AGSs template man Luke was fantastic and he went above and beyond to make sure the final install was just right. Luke spent extra time making sure appliance cutouts were perfect and made suggestions to help with the finished install of all appliances to ensure proper usability.AGSs installer Benny had to make several trips to complete the granite install and the finished job turned out awesome. Benny and the installers really took their time to make sure the outside install was done properly and they were very courteous and polite throughout.Thanks to Cindy at the main office also for working us in the schedule on a tight timeline to compete our job on time, just prior to a large party.One can always appreciate employees who take pride in their jobs and the craftsmanship in their work; thank you AGS!

Ch
Review №33

My condolences and prayers will be with you guys. I work in for a construction company myself, and I know how tight-knit you all must be. Very sorry.

Jo
Review №34

The staff at AGS are great. We had a great experience from picking the granite out in the showroom to measurements and installation. We recommend them to anyone for granite. They give you time to chose granite and talk about it without them standing over you. We used them for our kitchen and our now using them for our master bathroom!Additionally, we needed AGS to come out and cut a groove into the bench seat because the glass company required this for glass install. AGS is doing this for no charge which was very nice of them.

C.
Review №35

Hired AGS to install my granite 5 years ago while renovating my kitchen. They came highly recommended. They were courteous, professional, prompt and very knowledgeable about the types of stone and granite. Their inventory on-site cannot be matched. It was a joy to walk around with a nice cup of coffee and take it all in. They use the latest technology during template process and install was flawless. Wait time was painless. Prices are very competitive! Now I am having a house built and wanted to hire them again; however, my builder didnt have an account and I was talked into using another. The seam was bad using old technology (cardboard template - whaaaat?). Their inventory was low. They ended up having to do half the granite counter top over again and it took a MONTH. I highly recommend Advanced Granite Solutions. Make your granite needs a good and pleasant experience. If I ever need this service again, its a no-brainer - AGS!

Ki
Review №36

I can not recommend Advanced Granite Solutions highly enough! They did an OUTSTANDING job!! First, I found them through a very helpful kitchen designer, however, if you have a great carpenter, which I did not, you can do this without a designer if you know what you want. AGS will help you from start to finish with ALL of it!I needed a two week turn around installation date (read: rush job) due to my home being professionally photographed 2 days after granite kitchen counter tops were installed (Im selling it.) and a big graduation party here 3 days after pictures! SO much to do!!First, we went there to pick out the granite. Tiffany is VERY professional and knows her granite and stones well! With a certain number of square feet purchased, a heavy guage stainless steel sink is included. There are many options from which to choose. You purchase your own plumbing supplies, including the faucet and replace the water lines etc. yourself after granite installation. After I made my selections,Tiffany assured me that all set up dates would be adhered to.We set up the measurement day, less than a week later. My house is over 100 years old. My walls arent straight. My bathroom door opens up against an outside edge of the counter top. Enter Luke, the professional, polite, and creative measurement technician!! He measured each wall to include the slight variations. He suggested a half inch overhang on the counter next to the bathroom instead of the standard overhang length to allow for the door to fully open. He was here for over an hour with his laser measuring device, and, thanks to him, when it was installed, it fit like a glove. Thank you Luke!Next, the plumber came to unhook and remove my sink. Then the carpenter came to remove my old counter tops 3 days before the granite was to come. With that, I THOUGHT we were ready for the granite to arrive. Sadly, this was not the case. 😯My granite kitchen counter tops arrived on time Monday morning of this week. Ed, the on site installer, and his crew of two quickly got to work. However, when Ed looked at a section of my counters, he stated that there was no possible way that the granite could be installed. There were NO supports built in to HOLD the granite. My heart fell. My house was a wreck; pictures in 2 days....I wanted to cry. The carpenter, knowing full well that granite was being placed on top, just left after he pulled off the old counter tops without saying a word. Ed said that two separate areas needed to be framed in. My friend & neighbor arrived in five minutes with 2× 6 boards and an electric saw. I was still just devastated that the granite might leave and head back to the store.Enter Ed! He could not have been more reassuring, kind, and BEYOND helpful. He measured, cut, and built the framing right here! This is not part of HIS job. But he did it with patience, accuracy, and professionalism. I was beyond elated and impressed. My beautiful granite counters were installed! They are absolutely GORGEOUS!! Ed saved the day, not to mention me!!AGS uses THE most current technology to measure (no cut out templates), and to seal the granite. It is a very impressive process to observe!Thank you so much AGS and Tiffany, Luke, and Ed and his crew for making an upsetting experience turn into the BEST experience! I will recommend you without reservation!

Ac
Review №37

My deepest condolences for the horrible shooting that happened today. Much love from México City.

Mu
Review №38

AGS installed the granite in my house and I feel that we received Disney World level customer service. We actually had an issue with installation and when I contacted them they immediately and the problem was corrected with no problem. I was totally satisfied. Every once in awhile, something goes a little wrong, and all you can ask is that the business steps up, takes ownership, and makes things right. However, AGS wasnt ok with their customer just being satisfied. Cindy, an AGS employee who either is a manager or SHOULD be a manager, actually came by our house and gave us some awesome extras like a granite cutting board and lazy susan. They also gave us a gift card for dinner. My wife and I were completely floored. Its so rare that a business goes to that extent. We need more businesses like AGS and more employees like Cindy. Thank you very much, AGS. Our granite looks great we rave about your customer service to our friends.

Jo
Review №39

Awesome group of people to work with and we are very happy with the finished product. Dont give it a second thought to hire Advanced Granite.

Ma
Review №40

Beautiful granite at a great price and the service was EXCELLENT!

La
Review №41

They came out and did a great job!!!very happy with the work !!!!

HI
Review №42

My condolences for the incident from today. Praying for everyone and their families!

Ho
Review №43

Last 3 times I used this company there was a problem that they needed to return. Not the same day but at future date determined by them. Had unanswered emails and phone calls from the sales manager. Obvious they care more about their profit than keeping a customer.

Ke
Review №44

Has black lives matter tried to contact you to say anything ? I doubt we will hear anything from them,,, sorry for your loss.

Vo
Review №45

Beautiful work

Ro
Review №46

Sorry for your loss !

Ca
Review №47

Im with you friends

mu
Review №48

My prayers are with you.

mu
Review №49

They are so professional

Pa
Review №50

This was my first experience renovating a kitchen/countertops and I was overwhelmed with the variety of products available. Cindy was patient, helpful and knowledgeable, educating me on each type of product until I found the perfect choice. I am thrilled with my new kitchen, its just beautiful! The entire customer service experience with AGS was superb! From the measurement rep to the installers, entire team was top notch. So grateful to Cindy for her guidance, responsiveness, and suggestions that ensured that the project totally exceeded my expectations!

Ay
Review №51

CondolencesMy condolences...

Information
39 Photos
51 Comments
4.6 Rating
  • Address:2111 Emmorton Park Rd #2, Edgewood, MD 21040, United States
  • Site:http://www.advancedgranite.com/
  • Phone:+1 410-612-9911
Categories
  • Granite supplier
  • Countertop store
  • Marble contractor
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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