Staff is amazing, they were so friendly when I went in to buy a mattress. They really helped me find a better mattress to help me get better sleep. No longer waking up with aches and pains.

I got two mattresses from this store. Very happy about the purchase. They always have excellent sales, we were able to find exactly what we need and take it home the same day. Zack was very knowledgeable and helpful.

Very nice people. They help us find the mattress that was best for us and there was no pressure or upwelling. Salesman Casey was knowledge on the products he was selling

What an experience! I learned so much about sleeping in mattresses! Rich and Darin were unbelievably helpful! They gave me so many discounts and Im very appreciative of their knowledge and service! In 10 years Im definitely going back to get a new mattress there!

I highly recommend visiting the Eden Prairie Mattress Firm location. They have one of the largest showrooms in the state and a fabulous salesman named Zach who was extremely helpful. Thank you Mattress Firm!

Jake was wonderful. I went in to buy a bed frame and will end up buying a new mattress too. He knew the different products and let me know which ones were available for immediate delivery. It’s the second time I have purchased from Mattress Firm.

Super friendly very knowledgeable. Got me a great price on my whole set up. Not super busy so theyre very attentive.

Zach helped us out and he was awesome! I had stopped by another Mattress Firm store too but Zach was miles ahead. He gave us our space, wasnt pushy, gave us the facts and took the extra effort to make our deal.

I went in on Memorial Day to find a mattress. I just received it today. I knew at time of sale that they were out of stock and it would be a few weeks, but despite the heads up on the restocking it was delayed beyond the three week estimate they had given me. It wasnt all bad as far as knowledgeable employees and mattress selection, but it was hard to get time alone to just freely roam the store and try mattresses. I ended up having to come back a 2nd day to make a decision. I want to give a higher score, but the combination of not being given enough space to make up my mind and ultimately waiting over a month for delivery put me at a 3. Not a terrible experience, not an ideal experience. Somewhere in the middle.

I bought my first mattress here!! Val Pena was very kind and helpful in taking the time to explain things to me and make sure I got what I needed in my price range. It was a relaxing and stress free experience for my first time getting a mattresses.

Rich and Zach made our mattress buying experience great! They were both very knowledgeable and easy to work with!

Sales person was responsive, helpful and knowledgeable. Overall a positive experience.

Helpful staff, gave all the details. Delivery was very quick and they delivered right on the time they said they would. Overall a good buying experience.

New salesperson who did a great job.All of the staff were friendly, knowledgeable, & very helpful.We are looking forward to delivery of our new mattress very soon!

My sales guy Darin is second to no one! Super helpful and by far the most knowledgeable person Ive ever worked with. Ill be going back for years to come.

From start to finish the representatives at Mattress Firm did an outstanding job of helping my wife and I understand the differences between the various mattresses and the additional features and products that can be added to supplement and protect our purchase

Worked with manager got a good deal and was able to apply a coupon on top of their regular sale so make sure before you go buy you sign up for emails and get yourself a coupon too. EP site was helpful and not pushy.

Very helpful service and nice people!

I was in need of a foldable queen frame. In 5 minutes frame found and paid for. 20 minutes later it was loaded and I was on my way home!!

Excellent service. Darin explained each of the selections very well.

Zac was great at answering all me questions and helping us make the best choice for us. Zac took the confusion out of mattress shopping. Thanks!

Great informationCalm salesman.I purchased one at a pretty decent price.

Outstanding service. Darin was knowledgeable and very helpful. Very appreciative of his help to get us what we needed.

Darin was great to work with. He was a great mix of informative and helpful, making sure to answer all of me and my wifes questions while stearing us in the direction of the right mattress. I would definitely recommend first time mattress buyers coming here for assistance.

Dan helped me locate a replacement mattress at a competitive price with immediate availability - following an unsatisfactory web ordering process. Very accommodating team!

My experience with Matress FIRM from beginning to end was the best. A very professional team obviously. The men hjat made the delivery also very professional. This is the way to do it! Thank you!

Great experience with Darin!! Highly recommend anyone needing a new bed to work with him. Answered all me and my husbands questions with great honest answers. Never felt rushed. Very knowledgeable about all the beds.

The salesman went out of his way to make me comfortable and to do everything he could to get me the best deal possible me being a disabled bathroom and noi him being a bad also think that kind of bonded us a little bit but I appreciate everything he did for me he gave me quite the deal so I would recommend mattress firm to anyone to get a great deal

This is my second time going into the Eden prairie store and working with Darren. I had a lot of questions as it had been a long time since I had purchased a new bed. Darren is a very knowledgeable salesperson. He listened to what we were interested in and asked some very good questions to make sure he understood our needs. He showed us many options based on our individual needs and budget to find the perfect fit for us. I am thrilled with my purchase of my adjustable bed. No more pillow propping to watch TV at night!!! Also, raising the bottom of my bed relieves the pressure off my low back. I am so comfortable now. I would have never thought of getting an adjustable bed if it hadnt been for Darren. Thank you Mattress Firm for such a great experience!

Zach was very helpful and it was an overall good experience.

Love this store. Customer service is awesome. I’ve gotten pillows and mattresses from them in the past and they’ve been fantastic!

Quick, easy, and painless. Everything a buying experience should be.

Zach and Anthony were super helpful and patient, which made the buying experience extremely easy!!

Great experience! Darin was very helpful and suggested multiple mattresses for us to try. No pressure, no BS. Gave us a nice discount on the mattress which enabled us to buy the adjustable base. We have done business with them before and were satisfied then as well.

Knowledgeable and friendly staff. Pleased with our purchase and would definitely go back!

I bought a bed and now I’m happy

Zach at Mattress Firm in Eden Prairie provided exceptional service. He was knowledgeable and thoroughly answered all of my questions.

Zachary was very helpful and found us an amazing last minute clearance deal that was far superior to selected mattress, so thank you guys!

Reordered a matress I had bought previously. Great customer service!

We bought a black hybrid plus Jennings mattress on 3/7/2020. Darin at the Eden Prairie location was so welcoming from the moment we walked in. He took the “overwhelming factor” out of picking out a new bed. I honestly have no clue about mattresses. He asked us questions about how we sleep so we could pick the appropriate amount of firmness. We decided with his help that we needed a medium mattress. From that point he helped us find one in our price range that was incredibly comfortable and suited our needs. He didn’t pressure us at all but was respectful of our budget. We tried many mattresses and definitely took our time finding the “right one”. Darin didn’t mind that we went back and forth from a couple different mattresses-he said “take all the time you need.” We got our mattress today and I couldn’t wait to try it out! I laid down and closed my eyes and woke up from a 2 hour nap! On my old mattress it would take me quite some time to fall asleep. I absolutely LOVE our new mattress already! My husband made the comment that he can sleep on his back now. The mattress forms to our body and takes pressure off of joints. I have had 3 kids so my back is not in the greatest shape so the extra support of this mattress is very nice! Thank you so much Darin for your honesty, patience and help! I can’t wait to go to bed tonight! I would recommend seeing Darin at the Eden prairie location if you are in the market for a new a mattress!

I recently gota place of my own after a long journey and the mattress that I got when I moved in was from another store and they gave me a really cant pass up kind of deal. Well within a month the frame broke the box springs broke in many places and the mattress was so uncomfortable I was sleeping on my couch. I was going to work my way down a list making calls to see if anyone could help. Im still working on some things in my life and I get very very little a month. I took a shot in the dark and reached out to Mattress Firm thinking Id get a no and good luck. Well Darin answered my message and he truly is an angel. I started getting questions about how I sleep and do I like firm mattresses would I need delivery. After answering these questions I had to ask are you joking? Then I get a phone call the whole store is amazing is all I can say Im still in awe. Long story short I am getting a new mattress and bed and sheets. How cool is that.Thank you so much Darin to you and all your crew. Its so touching to come across such kindness in the cruel world. I appreciate you all. I truly am blessed. Stay well!!!!

Zach was extremely helpful and patient guiding us through our first matress buying experience! He showed us many options and helped us pick out the perfect adjustable frame and mattress. Will be coming here for any other sleep-related requirements in the future! Highly recommend!

I compare Mattress Firm to Blockbuster in terms of their hidden fees. I would give 0 stars if available.I put Mattress Firm up there with the worst customer experience I have had. When sold the mattress and adjustable frame I was told if I didn’t like it I would be given 120 days to return. After a week of not liking the purchase due to sleepless nights I called about returning and was told to give it a couple months. After two months I went in to return the mattress. I was then told that I could not return the adjustable base as well as a restocking fee of 20% of the mattress cost. Needless to say I feel like the customer experience was awe full. There is a reason Mattress Firm has filled for bankruptcy multiple time while other places have not.I went to Sleep Number shortly after and told them of my situation. They where able to work with me in terms of helping me recoup some of my restocking fees with Mattress Firm. Also Sleep Number does not charge a restocking fee to reflect a true trial period with your purchase. All they ask is for a pickup fee.I will never send a referral to Mattress Firm and it is only a matter of time before they file for bankruptcy again.

Awesome place. Awesome guys. Very informative and made me feel confident in my purchase. Will definitely come back here!

Went early on a Saturday morning of Memorial weekend. Only one other couple in the store so we felt safe. They provided pillow covers but not covers to lay on the beds - fortunately we brought our own. Sales manager was knowledgeable.

Was short sweet and to the point. Excellent bed.

We had a wonderful time shopping for a mattress. Darin was very helpful, knowledgeable, and patient while we explored the different options available.

Zachary is extraordinary to work with and is extremely knowledgeable and can explain everything you may need to know. He is not pushy at all and can explain anything you need to know. Most comfortable mattress buying experience I have ever had

The service was very wonderful. People there were well informed and personable. And we got a great deal!

We went in looking for a mattress. Zach was more than helpful explaining the differences in the mattresses we were looking at. He answered all the questions and there was no sales tactics. Zach was definitely not pushy and gave us time to decide before we pulled the trigger. Great place during the day as we were the only ones in the store for the majority of the time which allowed us to wander and get our questions answered timely.

We received great customer service and had all our various questions answered. There knowledge of the mattresses helped us narrow it to selecting the mattress most suitable for us.

Our mattress had died not even three days prior-- one of those inexpensive just starting out ones, so we really had no idea even how to shop for a new mattress. Joe helped us a TON! He had us try out a bunch of different ones to get a feel for what kind we liked and tailored our experience from there. Very friendly, super low pressure. The one thing that was a bit sad was that for the mattress we ultimately chose, Joe called the warehouse to see if there were any in stock and was told yes there was one left. Long story short, as we were finalizing the purchase we (Joe included) learned that even though yes there was one in the warehouse, due to the lack of communication between the warehouse program and the storefront program, that one supposedly in inventory was already purchased so wasnt actually available for pickup. We still went through with the purchase though and are going to be picking it up when it comes in.

I spoke with Darin by phone and found out about a mattress. He explained it fully and I ordered it. Darin was very thorough and arranged for assistance with the mattress upon delivery.

Darin at the Eden prairie location was a gem! We was efficient, upbeat, kind and knowledgeable. I’m excited about my purchase!

They took great care of me, gave me a discount and I got my product the same day! I was so impressed, I highly recommend.

Darin and Zak were great. They provided information on best value and were very nice.

Very knowledgeable about all the products, and helpful! Staff went the extra mile by looking up other inventory to make sure we knew all our choices.

Came in and the gentleman Alex was very informative and helpful. He was totally honest and forthright. He helped me narrow down what type of mattress was best suited for me and my lifestyle/sleeping habits. Had a great experience here! Leaving feeling like I made THE BEST choice in mattress, price AND comfort wise. Thank You!

Darrin knows his mattresses and was very knowledgeable. Good customer service goes a long way these days

Zach helped me so much! He was patient, informative, and didnt pressure me to buy anything before I was comfortable making a decision. It took us a while, but with Zachs guidance my husband and I picked a great bed and were sleeping better already just a few weeks later! I cant recommend Zach highly enough. If youre not sleeping well, have pain, or just know its time for a new mattress - find Zach!

Zach was amazing!! The mattress is awesome. His knowledge about sleep helped me a lot.

Highly recommend this store and Zach! Zach was phenomenal. Highly knowledge and relatable. Found the perfect bed and he made it simple. I was not planning on buying a bed today. Will be back next again! Thanks Mattress firm and Zach!

Worked with Darin. He was great at answering all our questions and giving us time to test many, many mattresses before making our selection. Love the no pressure sales tactics!👍

Derek we appreciate all your help! Thank you for the beautiful bed we both sleep great now and all the extra bed knowledge you provided us with. We LOVE IT!P.S. I didnt tell anyone the great deal you gave us😘

Great mattress buying experience!

Nice bright showroom, 2 very helpful sales people who knew their products. We will be back again.

Wasnt sure Id find what I was looking for, much less actually purchase a mattress, but Zachary was very informative and personable. My boyfriend and I found the perfect mattress for us and it was a lot cheaper than we expected.

Went in just to look and left with a bed scheduled to be delivered! Zach did an excellent job explaining all of our options and finding the right bed for us. Highly recommend!

Great service

Salesman was great and the process from start to finish went smoothly.

Jared was an amazing sales person. Made buying our new tempurpedic super simple. Showed us several options listened to what I was looking for. Explained all the options and best prices! Even offered us amazing pillow options.

I was in on 8/2/17 and worked with Jared who was beyond helpful. He was very knowledgeable and provided great insight over the 3 mattresses we were looking at. He offered us a great deal that worked with our financing. We are patiently waiting and very excited for our mattress delivery next week.

We looked at multiple stores prior to visiting mattress firm. Jason, from Mattress Firm, not only beat the price but also gave us confidence in our purchase through their 120 day trial period. Free delivery and incredibly prompt was amazing and cant be beat! Our box spring was too big then what we thought we needed so Jared swapped it for the smaller box spring at no extra charge on delivery. We will absolutely be returning customers.

Just walked out from our mattress buying experience with Craig, who helped us out. Craig was a wonderful and helpful salesman, and he worked with us to find the perfect mattress for our needs. Would recommend him to anyone looking to purchase a mattress. Go see this guy!

We were looking for a new mattress and came to the store just to look. Once we saw the selection and the amazing pricing, we decided we needed to buy right away! Jared was awesome to work with and helped us make the exact selection we wanted. I would definitely recommend coming in if you are looking for a new mattress.

Darin was great! No pressure sales and gave us all the time we needed. Highly recommend!

Friendly staff. Helped work through my warranty issue. Would reccomended.

My husband and I went to many mattress firms and furniture stores to find our perfect mattress. Jared helped us out. He was so helpful and answered all our questions. We are so happy and excited about it!

Like others, we were looking for a new mattress. We had done some initial looking on the Mattress Firm Beauty Rest websites. Jared assisted us and took the time to show us the selections we had seen on line. He informed us of the benefits of each model. Thanks to Jared’s knowledge and experience, we made an excellent selection at a very competitive price. Free delivery and removal of old mattress included in the purchase. If you are mattress shopping, we strongly encourage you to check out Mattress Firm.

Zach was great, found us the perfect mattress

Craig Simon took care of us. He took the time we needed to find the perfect mattress for us. Great experience. Will definitely will be back for all our mattress needs! Thanks Craig!

Really good sales service from Jared. Not pushy & took time to explain options & give us the best sale price. Thanks!

Good knowledgeable insights on pros and cons. Friendly and helpful. Didn’t try to oversell. Great the first time I bought here and great this time too.

We purchased our first bed here Today. Jared was a great sleep specialist and helped guide us in the right direction! Would definitely recommend.

I needed a king mattress for our guest room and didnt want to spend a lot of money or time shopping. Jared quickly and efficiently steered me to my price range options and I was in and out of there in less than 30 minutes! Love that! Thanks, Jared!

Jared was very helpful and charming. He also made sure I got the best deal. Would recommend.

Great store, great products, great prices and very professional and courteous sales associates! Delivery was next day and on time! Delivery staff was very professional and courteous. You have to visit this store to experience the great service!

Scooter was knowledgeable and awesome to work with! I’ll be back to buy another mattress for my son in the next couple months.

Just purchased a mattress here from Derek, and the service was fantastic. No hassle or pressure, and suggested the perfect mattress for our guest bedroom. I would definitely recommend this store.

Jared was very knowledgeable and helped me tremendously with picking out a bed. Very honest and gave me great advice. Love my new bed!

I had a wonderful experience with Joe and Zach. They helped me find a mattress for my 93yr old mother. I would recommend this store to anyone looking for a a very patient kind, wonderful experience

This place is so much better than Becker Furniture World! Great customer service. And they saved us hundreds of dollars off regular pricing. Definitely recommend this store for your mattress purchase!

Jared was super helpful and got me a great deal! Will recommend to friends and family. Go see Jared.

Great service! Jarad was great he new his stuff and did not was try to sell up.Good guy to deal with

Awesome experience! Jared was patient and showed us about 10-15 beds ranging in price and firmness. Spent time talking through what we were getting as we moved up in price = coil count, pillow top vs hybrid. Thank you

Jared helped us pick out our new mattress in a matter of minutes. It was just what we were looking for and in our price range. We will definitely be coming back here for our next mattress purchase.

Easy and confident with our mattress choice! Jared was great to work with and got to the point and gave us a great deal! We ended up buying two mattresses for our home!

Zach was wonderful to work with and very informative! Highly recommend going here!

Jared was super helpful throughout the research and buying process. I would recommend swinging by if you are looking for a new mattress. They even have toys for the kids to play with.

We went to Jared! He was super helpful and friendly and got us a nice deal on a mattress pad. I would highly recommend him to anybody!