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Harbor Freight Tools
2615 London Rd Suite A, Eau Claire, WI 54701, United States
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Harbor Freight Tools
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Ra
Review №1

Great tool store. Highly recommend if youre looking for small hand tools or commercial tools.

St
Review №2

Good prices and conveniently located. Only reason I gave it 4 stars is they are often out of stock on store only items Im looking for. Good thing Rice Lake store is not much of an added drive.

Ro
Review №3

If u want good quality tools at a fair price, look no farther than Harbor Freight tools.

Al
Review №4

Decent selection. Awesome warranty on their hand tools. Ive had to exchange multiple hand tools over the years and they have always made it a painless experience.

To
Review №5

Tools TOOLs and MORE TOOLS! As a mechanic, I friggin LOVE this place!!! ❤️

Lo
Review №6

Good selection of all sorts of hands and power tools. Very friendly and helpful staff.

M
Review №7

Go to website for coupons. Did not appreciate the associate lying to me when I asked if a coupon was available. When I found a coupon online and called him out for lying, he shrugged and didn’t apologize. Otherwise a nice store.

Un
Review №8

Although the tools here aint the same level as Craftsman or Grainger, they are decent quality. The earthquake line of power tools is phenomenally great, on par with Milwaukee tools M18 line of impact guns, side grinders, and speed bit drivers, but its limited to those tools whereas Milwaukee has dozens of other tools. You can find welders, washers, saws, winches, etc even a mini metal lathe. There is a lifetime guarantee though, so any problems I have with a tool can either be replaced or exchanged. I do like the socket sets here, pretty close to craftsman quality if you get the black impact line or the brushed vanadium steel ones (when they were made in the US). Dont bother with the big tool sets its cheap Chinese metal and very bad quality. Dont expect to find top of the line stuff here other than the earth quake line of tools, but you will find plenty of money left over after your purchase so you can grab a few butter burgers afterward!

Ja
Review №9

Employees were helpful. Great experience.

Jo
Review №10

Cheap tools. Easy to find.

Da
Review №11

Great selection and offer more than some other stores I have been in. Staff was helpful and friendly.

Sh
Review №12

Perfect for when you need a tool that you will likely only use once. Not as great for when you need a tool that will last much longer than that, but they do have a good return policy with that in mind.

Ma
Review №13

Kinda short on inventory. Had the battery for my drll but no charger.

Ta
Review №14

Purchased my husband a air compressor here for his birthday. Great service and I like the no questions asked warranty I was able to add to the compressor:)

Ga
Review №15

Never have what we need in stock. Refuses to set up a system for online ship to store orders.

He
Review №16

Needed to purchase an Auto and RV buffer/polisher. A supervisor assisted me with which one was good versus not so good based on my needs. Im very happy with my purchase. I purchased their Bauer brand, 6 variable speed, dual action polisher. Great service! Thank you!

ch
Review №17

Staff was very helpful and friendly. The store was clean. Nice selection with coupons. Great prices on things. Dont go there much but Staff knew where everything was and pointed me in the direction. Would go back again picked up some Dollies for my pontoon boat. They even gave me some free stuff.

Na
Review №18

Employees are very helpful & friendly, and they know their stuff. Store is clean & well organized. Bathrooms are very clean. Need a tool, they have it!

Jo
Review №19

Awesome store with super-nice and helpful people. Prices are great, too.

Ma
Review №20

People dont really know where stuff is.

Gr
Review №21

Good enough tools for dirt cheap , if not free

Je
Review №22

Every time I go there they never have it in stock third time this has happened they have a sale item and its not there wow big shocker then I go to Rice lake harbor freight and they have it in stock just go to Rice lake theyll have it

D
Review №23

Ya, stop in, well worth a visit for no reason, you allways find somthing at a good price..

Dc
Review №24

Had what I was looking for at a good price

Ma
Review №25

Never have anything. Wont sell you the floor model. So spent my $ 1,000 else were

Bi
Review №26

If you need a tool for your car to work on it they will have it. They have very good prices on tools. Its not snap-on quality. If you only need it once or twice it worth it.

Da
Review №27

Great service! Good pricing, pretty much everything your looking for!!

El
Review №28

I was looking for a general purpose sander. I found it! Along with a cazillion other things! Presenting their coupons and exclusive membership program card helped to save a bundle!

Co
Review №29

Always make sure your finding what you need. Their bathrooms are really nice and clean..I love that😍😍

Tr
Review №30

I cannot even give them a star?! First of all horrible customer service from Dara . I have NEVER been treated so rudely. I ordered a gift for fathers day back in June and am finally able to pick it up today. September 30th. No communication on how long of a wait. I was told 2-3 weeks when I originally bought it. No compensation for the months of waiting and we constantly had to call. Very disappointing. I will not be shopping here again!

Ol
Review №31

Prices are great but the store closes to early for my taste

So
Review №32

Wish products were better quality.

Ji
Review №33

I won’t go back to any Harbor Freight store ever again. Wanted to buy some items and asked for them to put away until I get there, would be there in 2-3 hours. I was told can’t do that, can only hold for the amount of travel time ,( up to an hour) . I then offered to pay for with credit card and pick up later. Can’t do that is the answer I got. Not very customer friendly. There are other people in business that will do either to assist a customer. I will pay more for less in the future, but Harbor Freight, will not see another dime from me. Get your head into the retail game people.

Jo
Review №34

Equipment is cheap but effective. Dont always have items in stock but still a great place for cheap quality tools. Wonderful warranty service

Ky
Review №35

Best tool and supply place! Staff are helpful to find something. Store is always clean and well organized.

ji
Review №36

Great helpfully employees and good deals

Ja
Review №37

Went there for some basic tools and to exchange some broken ones. Customer service was great. Thanks!

Na
Review №38

Always good deals and always come out with way more than I went in for.

Ga
Review №39

Was going to get a 12volt air compressor ANF they could not find them

Er
Review №40

Good selection, good prices

Ge
Review №41

Go there to pick up orders nobody knows where they are or when theyll be in pretty sad

Ja
Review №42

Good place, good prices, sales and discount coupons available all the time. Good Customer Service. They have more then just tools.Good place to buy cheap tools that you may loose anyway.

Jo
Review №43

Good service, Dont think the girl that checked me out with my purchase liked my mask

Br
Review №44

Hubby loves all the deals they have here.

Re
Review №45

Terrible customer service.

PA
Review №46

They have some great tools and most speciality tools.

Ru
Review №47

Actually has some decent stuff. There is no Harbor nearby however

Ke
Review №48

Harbor freight tools today have improved at an exponential rate over the years...

Ja
Review №49

The store is pretty clean. They carry a variety of tools and other products. Prices are cheap. A lot of their products have lifetime warranty on them as well

Le
Review №50

Love this place great staff helpful and good tools

R
Review №51

I always enjoy this store! Its fun, and versatile. It ranges from practical to eclectic. And the prices! Lets talk about bargains. I suggest this store often.

No
Review №52

Only one cashier with the line around the store! Why would you not have more cashiers or call someone up. It’s this way every time I have went there. During a pandemic you would think they want people in and out in a timely manner.

Ju
Review №53

Harbor Freight is just fantastic, plain and simple. Great prices on surprisingly good quality tools.

Ju
Review №54

The staff there was very friendly and helpful this morning.

Sc
Review №55

I like the place, but I just wish their products were of a lil bit higher quality.

Du
Review №56

Had a car that broke down and needed to get it fixed fast. It was a easy fix(serpentine belt) but I didnt have the tools with me. The manager was extremely helpful and knowledgeable. I didnt know the name of one of the tools I needed, I described the tool, what I was fixing, she knew exactly what I needed to get the job done.They had exactly what I needed and the price was good. I am glad there was a Harbor Freight so close by.

Al
Review №57

Always pleasant

RO
Review №58

Was going to buy 3 way ball with a hook. The tag was in wrong spot. Other things were messed up to. Worst Harbor Freight I ever been in. Will go to Rice Lake next time. This was the worst HF I ever been in.

Ki
Review №59

They had exactly what I was looking for at a reasonable price. They also opened up another register when they saw two people were waiting in line. Thats great customer service!

Ja
Review №60

Had an issue with the system my email but they figured it out and they always have good deals on shop tools/supplies

ma
Review №61

Clean place helpful staff

Ch
Review №62

It is a good place to shop if you are looking for inexpensive tools and other products the not high-end products but if its just you do it yourself for the stuff will work just fine and some of their tools have lifetime warranty on them on the handles. And if youre just a person that doesnt do construction work and everything the products will work just fine for you. They have good prices and you only have sales always have coupons and you can always get a free gift with purchase!!

Sl
Review №63

Great prices. Wish they had an extra person on the floor to answer questions. But overall great place

Tr
Review №64

Every mans happy place!

Da
Review №65

Had a tap and die set that looked good enough for what I needed.

De
Review №66

Always a great selection, friendly staff, and great prices. Just got the 12 admiral dual bevel sliding miter saw and love it

Ed
Review №67

The harbor freight, Has almost every tool you could every need for any project. The great thing about this store is the pricing. There is nothing worse then starting a project or thinking of doing a project and you dont have the right tool. The pricing of this stores tools help you get the project done. Without going to a big box store and spending to much money on tools you might not every use again.

Ta
Review №68

People werent very helpful, anything we wanted was maybe coming in on truck in a week or so maybe. They said nothing about whether we could order online and have it shipped to the store. I asked if we could reserve one pre purchase something and none of that can be done with this place. I had some people just Rave about this store and I left with a bad taste in my mouth.

Jo
Review №69

Really appreciate the help that I received

Ra
Review №70

Best prices in area for tools.

Pa
Review №71

Great prices and quality.

St
Review №72

I hide my car here, when I go to Eau Claire, to cheat on my squeeze. She knows I dont care for Harbor Freight, so shell never look for me there. If they sold jewelry as cheap as tools, Id buy her a hog ring for her nose.

Mi
Review №73

My husband went in looking for an air compressor. He had asked an employee for help, and they told him someone would be right there... nobody ever showed up! After waiting 30 minutes we left

Pa
Review №74

Very knowledgeable and friendly employees helped me get everything I needed.

Mi
Review №75

They have everything maybe not the greatest quality for heavy usage but for the DIY guy its unbeatable

Ma
Review №76

Lots of good deals on off brand tools and many other handy things. Well organized and easy to find what you might be looking for and if you get their coupon book in the mail that usually has even better deals.

Ma
Review №77

Could find what I needed

Al
Review №78

Store Manager Marcus was very rude. We asked for help locating an item and instead of stopping to listen to our question, he continued to walk away. We followed him as we were still in the middle of the question and he just couldn’t be bothered to offer much assistance. I would think the Store Manager would actually want to help his customers and would also want to set a good example for his employees. Not impressed at all....

Mi
Review №79

Love shopping there

Ju
Review №80

Great entry level products at a fair price.

Is
Review №81

My first time ever. Seems to be pretty good place

Ga
Review №82

Prices got high on things and out of most stuff I was looking for but still a ok store

Pa
Review №83

Best prices around for quality tools and accessories. Helpful staff thats always willing to go the extra mile.

Do
Review №84

Good selection. Fair prices. Quick service.

Pa
Review №85

Great service & deals! Specials on your birthday!

Al
Review №86

Love this place! Great prices, just gotta watch the quality on some items, but most of the stuff is actually very reliable!

De
Review №87

There tools dont seem to last, but with two year warranty, dont worry about it

Mi
Review №88

Great place for reasonably priced tools. It was a pity that when I asked for assistance from someone they were too busy with their conversation to assist me. If there were another place locally that sold cheap told Id go there instead.

Jo
Review №89

They had what I was looking for so they get a five for that but they get a 3 for helping the customers. They were stocking the shelves and I was in their way. They should let only one person in the aisles stock the shelves not two or three at the same time in the same aisle with customers trying to find what they need.

jo
Review №90

Good place but the stuff breaks all the time. On the positive they generally stand behind their warranties.

Na
Review №91

Going there today to buy a tool box love Pittsburg tools

Am
Review №92

We refer to Harbor Freight as The Dump. They do have some good deals but most of the stuff we get there usually ends up breaking after the first use. My husband bought a pair of welding gloves for work and they didnt even make it through a full 10 hour shift before they ripped. So he exchanged them hoping it was just a defective pair but unfortunately the second pair didnt make it much farther than the first. I guess you get what you pay for. I do, however, have a nice collection of flashlights and random Harbor Freight oddities though! 😂

Wh
Review №93

Great deals on non-name brand tools. This was my first time there. There was a few items that seemed sketchy, quality wise. But this wont stop me from visiting again for the quality stuff they do have at a great price.

Ol
Review №94

Like any other harbor freights. Staff is friendly and helpful

St
Review №95

Went there to return some items that I didnt need. It went smooth and there was no hassle.....in and out quickly, which was nice.

Ne
Review №96

Cheap tools for cheap!! The store is clean. The staff is friendly. It really depends on what you are looking for. Durable steel hand tools should last a long time without any issues. It seems like they cut corners with the plastic and rubber components on their tools. They feel cheap, un refined and smell from in adequate degassing of the plastic and rubber.

Tr
Review №97

Awesome store. The new addition made the store very open. Wide isles and a ton of merchandise. The staff is knowledgeable and very helpful

Ia
Review №98

Tools on a budget, yes please. It’s for the hobby junky. Try something new without breaking the Bank. What do you sacrifice? Quality

Re
Review №99

All the tools are very cheaply made and sold at a average price of a tool. I would strongly suggest you just drive to the other end of town and go to menards where they have good quality tools. Also the checkout lady looked like she was on meth and had a bad attitude

Tr
Review №100

Staff was very unprofessional they made my wife wait over 40 minutes to check stock on a set of ramps!

Information
15 Photos
100 Comments
4.3 Rating
  • Address:2615 London Rd Suite A, Eau Claire, WI 54701, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-eau-claire-wi-54701/
  • Phone:+1 715-831-6375
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:9AM–6PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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