I encourage anyone visiting the dealership to choose Alejandro C. as their sales rep for Gengras! He laid out all the options for me to get out of my current lease and is knowledgeable about all the cars. Due to his great customer service i am extremely comfortable with my new purchase! I am in love with my 2021 Grand Cherokee High Altitude thanks to Alejandro!!
Great experience with Mohamed Salama purchasing a new Jeep! He was very professional, curious, and a great person to work with through the purchase process. Thank you again Mo
Had issues with my bluetooth connectivity. Requested to resolve this and upgrade the u- connect software. I called to verify if all the issues are fixed before pick up and they said.. oh yes everything works perfectly.. Then after pick up i realised nothing is fixed and i have all the problems when i dropped my car for service.They claim the software upgrade is done and charged me around $80I tried explaining that the issues are not fixed in my car. They kept on saying that the software is upgraded ..then i slowly realised its just waste of time.Very disappointed with the service provided
I have never had a better experience in buying a car that I had with salesman Mohammed Salama. I felt so relaxed and comfortable with everyone at Gengras that I knew instantly; this is the place that I am going to do business. No haggeling over price. Mohammed was very polite, wasnt pushy, listened to our needs and I didnt feel rushed.He Was Trustworthy He listened to me, Quick and clear communication (email or in-person) No gamesFinal price was exactly as negotiated (no last-minute surprises. Mohammed you went above & beyond — Thank you again.
Great experience They help me With everything I need it I recommend people to go thereAlso I wanna give a big thanks to Mohamed Salama For everything he did and helping us get the vehicle we want it Great person Thank you again
I had a very positive experience purchasing a used vehicle at Gengras. The staff was courteous and efficient. My sales rep Evan was very knowledgeable and I appreciated his low pressure style. I feel I got a fair deal and would highly recommend this dealership.
Excellent dealership. I would recommend Al Levigne if you are looking to lease or buy. I ordered my new Dodge 1500 RAM this morning.
Bad customer service!!! 20min before talking to a consultant to relate any work needed. Had my truck towed to make a key after 3 key cuts they never was able to cut the key to start my engine fixed mines with paper holding my battery for the remote on my key and still I was charged labor 🤔$70 . I put a complain and still got no response
This place is wonderfull.
Rude managers
Nice sales people