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Family Dollar
780 E Wheatland Rd, Duncanville, TX 75116, United States
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Family Dollar
Comments
P.
Review №1

Sarina is seasoned in customer service. She is a great lady. Her an mag are so helpful I love this store

Ja
Review №2

Reasonable price and super excellent customer service. C . D. C protocols followed and obeyed

Jo
Review №3

My experience is always good. The staff is friendly, helpful and the store is clean and well stocked.

Ca
Review №4

Manager was not friendly at all and store was all cluttered

Ja
Review №5

Store empty shelves not stocked. They are out of everything

St
Review №6

I have no problems with the store. Great vibes

Vi
Review №7

Some items were out of stock. But no problem. The cashier around 3 was very fast during check out. That was very good. Give him a raise.

Ya
Review №8

Very clean and organized and the staff is very friendly I havent ever had an issue coming here since Ive moved to Dallas, and its in a perfect location

Ma
Review №9

Great customer service by employees, eager to assist when customer asks for help.Great deals**cashier-assistant**Gabbie Rubio very helpful and knows where most items are located, when item is needed she goes right to it.

Un
Review №10

Packed but they for sure for sure have everything you need...like these....2 for $5 right now!!! Yyyuuumm yum get you some!!! Hahaha...

Ha
Review №11

Best price on Purina Complete Adult Dog Food.I need to figure out how to use SMART COUPONS.Unfortunately, $18.95 bag was out-of-stock

Je
Review №12

No bags for my purchased. Walked out of the store with my belongings in my hand. Not a happy shopper

Ch
Review №13

Staff is very friendly and inviting. What more could you ask for?

Ni
Review №14

Pleasant and employees present.

Ch
Review №15

The Staff is very very friendly an very very helpful i was greeted as I first walked in an told to have a nice day as I left as well!!! The store itself was in really really good condition not dusty an dirty products was not just thrown every where but put away nice an neat an easy to find!!! I found exactly what I was looking for an more an for a great price as always so I very pleased with my visit I really appreciate when stores look this nice an run as smoothly as this one its says alot about the crew taking care of the store so good job keep it up !!!

At
Review №16

Set up is different but helpful. I was able to find what I needed.

Ca
Review №17

Stashawas a sweetheart. She made it very easy for me. She is very nice and her customer service skills are excellent. I really appreciate her.

Pa
Review №18

I like going there

An
Review №19

It is a awesome experience they have everything

Pi
Review №20

Jr Was Great & He Went Out Of His Way To Help Me Change My Oil, Not Only That But He Put Power Steering Fluid In My Car For Me. He Is Awesome ❤️

Pa
Review №21

This is an amazing store. Good customer service and stock of items and pricing.

Jo
Review №22

Love it

KJ
Review №23

Good store just the line is always long. Food on the shelve open. I have been to better locations then this one for sure.

La
Review №24

Affordable prices and friendly staff too. Love the sales during the holidays. Great hours too.

Ja
Review №25

I shop at Family Dollar all the time. Very affordable prices from food to clothes, personal items to household items. You guys are great for a person with limited income. Thanks!

Do
Review №26

They might have been tired but they were rude today.

Ta
Review №27

Storefront outside/parking lot is always filthy. Trash can piled over the top and falling out all over ground. One register open and 8+ people in line waiting to check out. I politely asked employees who were stocking items if they would mind please opening another register and she very rudely stated,Youre gonna have to wait a minute. and both associates rolled their eyes at me. Reported incident to manager who was outside smoking and she said she would take care of it but stayed on her phone call and walked around to side of building and continued smoking. RUDE! RUDE! RUDE!!!!!! Only giving 1 star because that is the lowest I CAN give. If I had the option, they wouldnt even get 1 star rating! Worst customer service ever. Guy at check-out did not greet us nor smile even once. Not even a Have a nice day as we left even though I wished him a Merry Christmas. If they dont want to work and do their jobs well, then hire people who WILL!!!!!

To
Review №28

Store is full of items well stock small spaces yet convient to find reasonable prices🆗

Ta
Review №29

Storefront outside/parking lot is always filthy. Trash can piled over the top and falling out all over ground. One register open and 8+ people in line waiting to check out. I politely asked employees who were stocking items if they would mind please opening another register and she very rudely stated,Youre gonna have to wait a minute. and both associates rolled their eyes at me. Reported incident to manager who was outside smoking and she said she would take care of it but stayed on her phone call and walked around to side of building and continued smoking. RUDE! RUDE! RUDE!!!!!! Only giving 1 star because that is the lowest I CAN give. If I had the option, they wouldnt even get 1 star rating! Worst customer service ever. Guy at check-out did not greet us nor smile even once. Not even a Have a nice day as we left even though I wished him a Merry Christmas. If they dont want to work and do their jobs well, then hire people who WILL!!!!!

Te
Review №30

Friendliest family dollar Ive been in ever...

Le
Review №31

They totally helped me out on everything, I just love there friendly people that work there.

An
Review №32

Always boxes in the isles.. Blonde Caucasian older lady alway outside smoking(great roll model))... This location is in need of Air condition replacement,, as soon as you walk in it feels like a sauna and makes it very uncomfortable to shop and I feel bad for employees... Hispanic short older lady always in a bad mood.. this place could use some team play and stability for sure...

To
Review №33

Very good prices

Ta
Review №34

Best place to shop to get what u need for your whole house

Sa
Review №35

The prices are higher than what they were in the past (Im sure due to people stealing from the store). Great place if you want to run in and make a quick purchase (if both lines are open, and they never are).

Li
Review №36

Good place to buy things quick.Inexpensive.

Ro
Review №37

Managers will see long lines they never take the initiative to help the cashier get the line down untila customer complains and ask then to help!! Lines are ALWAYS TOO long!! Also dirty!!

Ta
Review №38

Nice clean and helpful

Su
Review №39

They have great stuff for a low price

Ja
Review №40

Great service and easy to find items.

ca
Review №41

This place always has a line the tall Hispanic guy with the glasses is lazy as heck the short plump lady with the tattoos is even lazier its a ashame how Lesley and Mary Jane n the young black girl I cant remember her name they always get stuck by themselves with a long line while the other two pretend to stock there is always boxes everywhere never completely stock hope someone reads this and get rid of those two lazy losers dont forget about the guy with the long hair he is lazy as well it so convenient for me to go here here as far as travel wise but Im much smarter now and will go somewhere else I hope those 3 young ladies find them something else or report those 3lazy bums.

Th
Review №42

Isles are always cluttered, employees seem like they dont even want to be there. Worst of all the trash and parking lot is horrendous does anyone clean???? Dumpster area is really bad too

Ch
Review №43

The manager on duty today 10/12/17 is rude as hell. Asked her for help and she mummled something then walked away. Then had the nerve to run her mouth, I guess you cant expect to much from her when she looked and acted the way she did. Family Dollar are you that desperate for employees. Get rid of her she is a disgrace to your company name.

Ch
Review №44

Easy to locate item... and cashier was very friendly

De
Review №45

Easy access for pick up items

Ba
Review №46

The staff is very friendly but there always stocking the shelves allllll the time ,there carts are on almost every isle all the time..You cant get to what you need to purchase.

Ni
Review №47

Its alot better from when they first built store was nasty, customer service was not great

sh
Review №48

Pthe staff is always friendly!!

Ch
Review №49

Faster than usual

Cr
Review №50

They updated their store to where they have more to choose from

An
Review №51

I ate a poisoned apple here once

sa
Review №52

Love family dollar.

Li
Review №53

Big need to be clean

Ji
Review №54

GOOD DEALS FOR YOUR BUCK $$$$$$

Sh
Review №55

Store seems crowded. Staff not friendly.

R.
Review №56

I like the new layout...looks cleaner

Pe
Review №57

Need more registers open store is in a shambles.

Li
Review №58

The people inside was too slow the cashier the lion started to farm and I guess it was a manager there and he just walked off

Ni
Review №59

The dont hired good worker

GL
Review №60

Dirty store 👍 service

Mo
Review №61

Great visit!

Re
Review №62

Checkout is usually fadt.

Lo
Review №63

Crowed only one cashier

Ki
Review №64

Stock is messy isles crowded

Lo
Review №65

Great experience

ma
Review №66

Very given place

An
Review №67

Nice

Ne
Review №68

Nice!

Ga
Review №69

Friendly people

Ca
Review №70

Cluttered store

Ja
Review №71

Friendly

He
Review №72

Deals

Pe
Review №73

...

Ga
Review №74

It has a wide variety of products although sometimes these cashiers are reluctantly

Information
6 Photos
74 Comments
3.9 Rating
  • Address:780 E Wheatland Rd, Duncanville, TX 75116, United States
  • Site:https://www.familydollar.com/locations/tx/duncanville/28746/
  • Phone:+1 972-619-1388
Categories
  • Beer store
  • Dollar store
  • Clothing store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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