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Empire Auto Sales
2940 E 8 Mile Rd, Detroit, MI 48234, United States
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Empire Auto Sales
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Le
Review №1

Josh was amazing, staff was friendly and welcoming. You won’t be sitting for hours just for a decision. I was Approved for the car I wanted A 2016 Dodge Journey. Apply before coming in, which is what I did. I wasn’t Even there a whole hour. Awesome experience. Insurance was done there , payments good, they make it easy for you.

Un
Review №2

At first I was scared to come he because I was listening to family and always told to go to a “big dealership”…but I’m happy I came here!! The service is great and everyone is friendly. They help you and definitely get you into a quality car! Go to Empire and see Josh, he will definitely get you together!!!!

Ja
Review №3

I will never buy a car from them now my car is acting up the abs light has came on and things of that nature I want another car to trade this in for

Mi
Review №4

Love this place! Josh was very professional and very helpful. He answered every question that I had and I was in and out! I’m very happy with my purchase and I will recommend this place everyone !

Re
Review №5

Just financed my first car today. Josh was so helpful. I wouldn’t go anywhere else. I walked in josh got me approved and now I’m driving out. THANKS JOSH!!!!

Lo
Review №6

Great customer service fast approval even paid off my past auto loan with lender and got me approved again with same lender highly recommended

Ju
Review №7

If I could give this place 0 stars I would. They work to sell cars that won’t work 2-3 months after buying them. It drove fine until I woke up one morning to leave and it wouldn’t start just chug but won’t turn to run I called them to ask for help about it or see if they had a same issue with it before they sold it. They told me to call my insurance 🙄

sh
Review №8

Best experience ever!!! My transmission died today and they took it and set me up with a nice new car! Thank you Josh!

Am
Review №9

Josh was so helpful! Got me in the best car available to me! Best salesmen I ever dealt with! If you need a good car, with not much money down, josh most definitely is your guy. Very respectful, fun, and easy to deal with!!! I would 1000% recommend him!!

Do
Review №10

My name is Dorothea Neal on 7/10 I went to empire I worked with frank awesome guy very friendly and helpful I had a trade in 0 down and he got me insurance I drove off the lot today car of my choice if you need a car check out empire today frank will get you together please believe me reasonable prices great cars go check them out tell them I sent you Thank me later..

Na
Review №11

Frank was very helpful fast and easy got me into a car trade in no problem

Qu
Review №12

Go see frank he is the truth..he got me approve in seconds..I love my car

la
Review №13

He’s is THE BEST an QUICK!! Come holla at josh

el
Review №14

First off love this company! They have amazing individuals working here! They were helpful from the beginning to the very end! They were professional and their customer service is superior! I bought an amazing 2018 Jeep from them and got what I wanted! ❤️ They are definitely family now! 😊 If your looking for an amazing place to buy a vehicle from look no further! Come to them! They will help you out and get you what you need! ❤️❤️❤️❤️❤️ Special shout-out to Gus and Josh! ❤️

Ku
Review №15

Joe had me in and out in under an hour. I was approved easily. Great customer service. I recommend him to anyone looking to get into a nice vehicle and drive off same day.

R
Review №16

Big shout out to Josh for assisting me with finding a vehicle. Got there by Lyft and left in my own vehicle. The process was easy and done in a reasonable time frame. I would definitely go back there for a future vehicle and recommend their services to anybody looking for a ride.

Th
Review №17

Came up looking to get in something good and that just what they made happen for me. They were professional and took really good care of me I highly recommended them.

Mi
Review №18

If y’all want a nice car, I highly recommend you see Michael. I was in and out and he answered all questions. I’m so happy and very satisfied. Thanks empire

Lo
Review №19

Very pleased with my service today shoutout to Josh for getting me into the vehicle I wanted even with bad credit! Thanks again my friend.

Qu
Review №20

I woke up early morning on Wednesday, January 6, 2021, and decided I’ll try my luck purchasing a vehicle. I shopped around online for the best possible dealership within my area and budget. I came across Empire Auto Sales and decided to give it a try. When I arrived, I was instantly greeted with GREAT service. The dealers did everything in their power to best suit my budget and get me inside a very nice vehicle. What I love MOST about the experience is the fact I had “self doubt” I had upon arrival. Empire auto sales removed ALL doubt in my mind with the business they conducted. I will definitely recommend this dealership to ANYONE looking to purchase a new vehicle at affordable rates.

La
Review №21

Go to Josh he gone get you in an out my process was fast

Ki
Review №22

I got Very good service at empire comes hope with frank he is the best

Ki
Review №23

I shared an amazing experience with Josh! He got me a great car, and I absolutely love it!! So glad to have found this dealership!

Ma
Review №24

My salesman Josh was excellent, very respectful and patient during my whole process. I definitely recommend anyone to see him about a vehicle.

Aj
Review №25

Great customer service I got my car the same day with low payments very fast service I recommend josh !

Ph
Review №26

Great experience I was able to get a nice car with no problems thank you frank!

gr
Review №27

If you really tryna get in & out with great service just ask for Frank! He’ll take care of everything you need 👌🏾

Te
Review №28

Best car place ever go check them out josh was friendly and got me out of there in no time

Ha
Review №29

Awesome experience they had me in a new car same day. Josh is an excellent sales man definitely would refer anyone to him 👍🏼

Ti
Review №30

Thank you with helping me purchase my first car!!!! Everyone is Super friendly & will work with you. Thank you sooo much for the help. #empireautosales

Ke
Review №31

Josh is amazing, got me exactly what I wanted. Best In the biddy

Ma
Review №32

Mike was amazing and worked his magic to get us in a vehicle in less than 2 hrs!!

Ti
Review №33

I had amazing wonderful experience an I’m telling everyone if you looking for a car or truck Emprie is the place to come to I had no problem fast service an josh put me in the car I wanted

No
Review №34

As for my first time experience in leasing a car off the lot Frank made it very easy and another hassle situation I would recommend empire autos to anybody

La
Review №35

Great Service they took great care of me would recommend them so go get you a car they got you

Ma
Review №36

Great service very helpful had me out in a 2019 within a hour a really great guy name Josh very handsome with a nice clean cut

Ar
Review №37

Josh got me in and out! Great car and great service! I would recommend going to them if you need a car! They’ll get you right!

Ch
Review №38

Josh did a good job helping me find the vehicle that suits me highly recommended

Ch
Review №39

Very understanding and reasonable and always willing to work turned out good

Ta
Review №40

I came with my sister and worked with Josh. He was very helpful and I definitely come back.

Qu
Review №41

Frank was very helpful he was able to get me in a 2016 fusion however customer service is horrible my paper plate expired and no one will answer the phone to tell me when my plate will be in

Ca
Review №42

Best experience ever tayna and mike were awesome made it very easy i highly recommend them

Ph
Review №43

Came in & frank got me together! THANK YOU SO MUCH

Er
Review №44

I give empire 10/10 no joke!! Josh is great he means what he saids!! If he saids he can make it happen then he means it’s!! It was great doing business with him!!

De
Review №45

My G Frank took care of Me left same day . And To be honest he wanted me to get a car more than me so I’m very grateful . Keep it up

Sh
Review №46

Josh is THE BOMB.... He got me in and took care of my repo... I’m so very happy. thanks Josh

pe
Review №47

I love this place they did a great job with helping me find a car that fits me

Br
Review №48

Best Place in the City Hands Down!!!Got me into a car right away.

Mi
Review №49

Hey Josh you was amazing I’m so satisfied I told you what I wanted and you delivered

De
Review №50

My name is Demetrais samuels, and I had excellent services from Josh and they are totally reliable.

Ba
Review №51

Josh got meTogether quick and easy 💪🏾💯

Ne
Review №52

Best dealership ever got me my truck in a day

Da
Review №53

I recommend JOSH very patience kind and gives you good customer service He is very friendly Best car place ever gets you A1 credit best prices they also fit your needs in whatever car your looking for

Va
Review №54

Frank was amazing he did everything that he said he would do. Made sure I drove of the lot. I will definitely be referring my friends and family to Empire.

Sh
Review №55

Highly recommend! got a new car with a trade in josh help me out a lot

Ma
Review №56

2nd time coming to get car I love this place 🥰🥰🥰

To
Review №57

I’m absolutely impressed on how professional this company is and how they handled me on my requests and concerns. I thank April for all her help and ideas. She was very very polite to me and took great care of me and I was so nervous at first but once April took my information she tried to make sure that I would walk out of the business happy and she did. I thank you Empire for doing all you can to make sure I’m satisfied and I love my new vehicle. Also big thanks to Frank for all your patience and getting me what I needed as well.

Sh
Review №58

This place was nice very helpful and the customer services was awesome

3r
Review №59

Love empire ..they approved me ..got in and got out..tanaya was helpful..everyone was professional..decent monthly payment..I recommend them if u have your money str8 and a job not a temp

Sa
Review №60

Bought a car a few months ago, and I was upset that a few things started happening to the car. I was worried they were not going to fix it so I was irate with the employees. But I brought the car in and told them what was wrong and they fixed it within two days. I misjudged this place, they work hard for their customers and fixed my car. I will recommend them to my friends. Thank you, Empire!

Ta
Review №61

I strongly recommend Empire Auto Sales to anyone looking to buy a car. Mike was able to get me into a great car that met all my needs and expectations. Very friendly, professional, fast pace staff. We were there only a few hours and had financing approved, had test drove a few and all paperwork ready to drive off the lot that day! They will work with you to get you into the vehicle you want and deserve!!

Ca
Review №62

Josh was excellent, He help me and my brother get in a car Thanks Josh 🥰🥰🥰🥰🥰

Ka
Review №63

Very friendly, responsive, and knowledgeable staff. The cars are all gorgeous and well maintained. Prices are right too. Great place!

Py
Review №64

I called Empire on a Wednesday saying my car had broken down and I would like to see if could get approved for a new one. They Got me approved the same day! And I Got a brand new car, for my brand new baby!! Zero dollars down,Thanks to Empire! The process was extremely fast and easy! April really helped me out! This place really works with you, and treats you like family! Thank you Empire!

Tu
Review №65

Perfect service Ask for Josh very helpful

Ta
Review №66

Empire said YES when everybody else said no best car dealership in town!!! Go SEE JOSH NOW!!!

Da
Review №67

I haven’t financed a car in 15 years. Didn’t want to go through the hassle. The staff did everything for me. They’re the best I’ve encountered. Keep up the good work.

Ke
Review №68

My experience was awesome. Everyone was friendly and welcoming. Most importantly my representative was very nice & PATIENT. He worked with our budget and what we wanted. They worked fast and got us in and out. If you’re looking for a GOOD AFFORDABLE car this is the place to be!!

ta
Review №69

I bought two cars from them and my airbags didn’t deploy in any car i got from them and they told me it was nothing they can do so just check to sis if you have airbags or not before you buy your car they selling any and everything up there

Ze
Review №70

Great service!! Mike was awesome ! He patient, helpful, and really cares about your well being and safety ! He Hooked me up with a 2015 Chrysler 200 that runs perfectly! He was very patient with explaining EVERYTHING to me due to the fact this was the first time ever financing a car! When I say he’s awesome I’m so serious because you won’t find most care salesman that actually care , I feel like they all just looking for a quick sale . He made sure I got the best deal possible and was able to drive off the same day with the car I wanted ! Everyone there was outgoing , and courteous and respectful ! Love these guys !

ga
Review №71

Mike was great with answering all my questions and very punctual. I would recommend contacting for any car needs. I will definitely by again. Thank you for your help.

Ly
Review №72

If youre in the market for a used vehicle this is the place! Everyone was very friendly and helpful. They got me into a great vehicle with very reasonable payments. Definitely recommend!!

ro
Review №73

Great customer service! I walked in with doubts and left with the vehicle of my choice, reasonable payments, and with insurance. I highly recommend Empire Auto. They will definitely go above and beyond for you and you are treated like family 😀

To
Review №74

Frank & Shon made my experience at Empire nothing short of amazing! Had me in and out in a car in just under 2 hours. I’ll recommend them to anyone!

Ma
Review №75

Great experience from inquiry to delivery. I had seen a vehicle I was interested in on the website and walked into inspect it. This is my first vehicle bought used off a lot. Right away I was told it needed a passenger side mirror and it was replaced by the time I followed up. No distraction techniques here.Everything was honest and upfront which is not something I ever expected from a used car dealer. Mike was accommodating and professional, certainly changing my viewpoint of a used car salesman.

Au
Review №76

Everyone was helpful. The process from getting approved, to riding off the lot with a new car, did not take long at all. I would recommend this place to anyone looking for a fast and friendly car buying experience.

Ti
Review №77

Thanks for my Ford Fusion so far I love its so pretty and much bigger than my last car which was a Chevy Cruze. They I also purchased from them. Thanks April for keep getting all my questions answered, thanks Mike for being great and finding me something, thank you Frank for getting me to and from Secretary of State and then explaining all of my paperwork to me and lastly thank you Gus for getting everything needed fixed to get me rolling. Make sure y’all check them out😎

To
Review №78

My experience has been nothing less then superb with Empire Auto! Frank took time out and worked with me very detailed through my process and got me in exactly what I wanted. Highly Recommended!

Me
Review №79

I came in and was approved the same day! Gus and April were extremely helpful and patient. I got nothing but good vibes from the entire staff. 😊

De
Review №80

Empire Auto Sales is an awesome company. They are willing to work with you and have affordable prices. Also they will fix any problems that is wrong with the car without an argument.

Mi
Review №81

I Had a great experience with Empire Auto. I was fully approved and knew all my options within 30mins. I came to Empire auto looking for a 2010 Equinox or Terrain and ended up leaving with a 2016 Equinox LTZ :) I drove 2.5 Hours to come check out there vehicles . The whole Sales team was friendly and helpful . They answered all questions I had before I drove there and got me out the door with my vehicle fast ! . April was so helpful and I loved that she checked in with me regarding what I wanted and everything daily before I made my purchase . I got a Newer vehicle than I expected at a great price . I would highly recommend Empire Auto to anyone looking for a new vehicle .!

Te
Review №82

I really don’t trust too many Auto Sales places but EMPIRE AUTO SALES changed my opinion .... I got exactly what I asked for and they made sure that I was well taken care of.. GREAT JOB!!! Will most definitely recommend👌🏾💯🙌🏾💪🏾💪🏾

Ma
Review №83

April and Frank are the best. Honest and true. Great customer service. Maintained all contact. Great cars. Best of the Best. Thanks.

Wa
Review №84

If you need a car with speedy service. Go see Empire Auto Sales team. I was able to trade my vehicle in for a newer vehicle (warranty included) in less than a hour.

De
Review №85

Empire is really good they got me in a nice new car. Mike was amazing and the customer service was awesome!!!! If you are looking for a car I recommend going to EMPIRE AUTO SALES!!!

Jo
Review №86

Very professional and helpful throughout the whole process! Would highly recommend. Very happy with my car! Couldn’t ask for a better quality used vehicle!

Er
Review №87

I had a great experience, Josh was awesome !!!

Do
Review №88

GREAT STAFF! Fully knowledgeable. Didnt think there was any way Id get approved but mike got me approved within minutes!!! Even with a horrible credit score. Thank you so much to the empire auto family. I will definitely be a repeat customer !! Dont waste your time with those other dealers all a scam come to empire !

Sh
Review №89

Great place! The employees are very friendly. I could’ve walked away with my car the same day but I left paper work at home. I definitely recommend this place to anyone looking for a vehicle. They definitely don’t discriminate against any financial credit issues, they have a solution for you. LOVE THEM!

Mi
Review №90

Great Customer Service and Mikes the best! They have great looking cars. And the rest of the staff is very helpful I was here all day clowning with them. They got me a $20 gas card also!

Ra
Review №91

HORRIBLE! As a paying customer with experience in customer service, this place has some of the worst customer service I have ever dealt with! The guy who called me back didn’t even say his name, I had a list of 8 cars that I needed payment plans for and the guy told me “that’s too much” and mentioned there are so many other customers ready to drive now and that he could call me back at the end of the day. horrible horrible customer service will never be a customer here.

Da
Review №92

Great team,Mike Shon,April. Good service nice family atmosphere the really take of you. Go see them for a good deal.

E
Review №93

I was looking for a reliable nice car that I could have for years to come but was hesitant because of all the bs you hear about and experience with B lots in the inner city. Recently coming from under bankruptcy and credit was not great AND having a not so good running trade in. I thought I didnt have much options BUT Frank helped me not only find a beautiful car that I could afford but something I REALLY LIKED! 2016 Chevy Impala. Everyone was very friendly and had a family vibe amongst their co workers. He was patient, flexible and really tried finding me the best deal. Im so happy I went to EMPIRE AUTO instead of anywhere else. THANK YOU GUYS! Im happy to finally pay my car note! lol Buy here YOU WONT REGRET IT!

Ja
Review №94

I inquired about a Chrysler 200 but didnt have enough money down, so Mike looked around for me and found another great car for me. 2011 Kia optima with less than 100k miles ,very nice very clean no accidents 1 owner. Easy approvals, everyone is approved even with bad credit so definitely go to Empire if you are in need of a vehicle , they will get you into something nice.

Ci
Review №95

Very good service!! N helped me get a nice n affordable car. Thxs Empire Auto sales

Da
Review №96

Got my dream car at empire. no hassle & they work with you with whatever you got going on! Mike is the best he looked out for me big time even if it meant going with another dealership! That right there showed me I was in the right place. Mike will hook you up! Thanks again guys ! Loving my Audi.

De
Review №97

The staff was absolutely wonderful! Very kind and helpful, especially tonae. They helped me find an affordable car under my special circumstances. Def would recommend them to a friend.

Al
Review №98

Awesome place to get a car. My sales guy Mike was Great he got me and my husband in a reasonable payment with no money down Thanks Mike your awesome

Ma
Review №99

I got my charger from here and it is amazing! They really do work there best to put you in a vehicle.

Al
Review №100

It was a great experience. Got GREAT value on my trade in to help with the down payment. Mike showed great patience in dealing with me and my wife and even stayed open after hours so that we could finalize the transaction on that day. Will recommend.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2940 E 8 Mile Rd, Detroit, MI 48234, United States
  • Site:https://www.empiresaysyes.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 313-349-0000
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Motor vehicle dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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