This was one of the few penske shops that actually cared about getting a live customer truck fixed. Plus finding the correct parts and getting them to location to do the job.

Becareful renting from these people. They will rent trucks in bad conditions. The first one I got from them had numerous Dot violations. Needles to say I was put out of service when inspected at weigh station on the 2nd day after I picked up the truck. Also they send you bills and Bs charges after the truck was returned.

Excellent job. Work performed within 1 hour. Friendly mechanics

The truck did its job after I had reconnect the lift gate wiring to the dash and tighten both mirrors (they moved just by driving). Lastly, the check engine light was always on.I did get to point B and back though.

Nice helpful people working there!

The Des Moines staff have been a pleasure to work with especially Alex goes above and beyond to get me Trucks as needed always sparkling clean and ready to rumble on time

Rented a semi-truck from this location. The process was seamless, Cole was very helpful every step of the way!

Too expensive compared to other rental companies.

I requested a truck with a ramp, but they tried to give me one with a lift. The agent said he would give a truck with a ramp, unfortunately they were out. The agent then gave me a bigger truck than I needed and told me no charge. I could not thank him enough!!! I will recommend them to everyone. Thank you so much!!!

Nothing to brag about

Very nice and helpful staff

Delivered a truck here, little room in the back but we got the job done, office and service was excellent, see you again soon

Amazing workshop and employees. Had a engine knock sensor go out. They had me in and out in 90 minutes. Incredible.

Great service personnel, always friendly and helpful, especially Cole and Michelle!Great prices, and discounts for military and various promotions throughout the year!

Thank the Lord for penske! Every moving truck company had zero trucks for the weekend we needed. We got there and had to wait a bit for the truck to get there. They gave us a discount for the wait and the fact they didnt have the size we ordered which they had called ahead about. That was super nice of them. Then the truck was very nice! I would choose them over who we usually use just because of the quality of trucks!

These guys are top rate we’ve been in this business for 50 years one of the most Pleasant experiences in the five decades service manager deserves Penske’s top award. Saw to it 663178 Was brought in as soon as possible and work done first class. Wish all Penske service branches read this well run.

Great Staff!!! Quick in & out!

Lowest prices. Good trucks. People were very helpful. Definitely would rent with them again.

Moving is never fun, but I cant say enough good about the guys who helped us at this store. Courteous, helpful, and encouraging. Helped us every step of the way in moving from Des Moines. Clean office; nice trucks; and helpful attitudes. A great resource that I hope i dont have to use again! (But if I do, Im headed to their shop!)

Great service, even though these tough timesThanks

Five stars with renting a truck from this company! Great service and dependability and very professional!

Great rental place, smooth transaction no problems!

Nice vist, had a PM and oil change done. Get down the road and no head lights, low, high or amber. Now stuck on a ramp waiting for a road call. :(

Since you redid your fuel island you have to hot your horn for service. Or call them and ask for assistance. How about a bell

Good price

Had leaking tire. They replaced upon arrival

They got me in and out with returning the truck before they even opened! Which came as a nice surprise, but thats good customer service Id say!

The best place to rent a truck

Five Stars ... Dont even try to talk me out of it. Just traveled 1600+ miles and dropped off the 26 truck and car transporter with Mr. Griffin Pils. Couldnt have gone any smoother. I called ahead to request a couple of more days as it took longer than expected to get to our destination. Mr. Pils was so kind when we got to this easy to get in and out drop off point. So grateful to Penske and their staff in FL and IA. Thanks for makin our move nearly effortless on the road.

Rented a truck with lift gate and when I went in to pick up they told me that the truck was in Ames and would not be ready for another 2 hours. Whats the point of renting out a truck if its not available ya know.

Great equipment for a reasonable rate. Helpful staff.

Looking to rent a truck. Checking on prices. These guys had good fair prices

I personally am GREATFUL , THEY SERVICE OUR TRUCKS...GREAT WORK PENSKE

We rented from this place for 2weeks and would never do it again they added miles and bill u for a day that they had the truck in their hands just beware. Go to ryder they are cheaper.

Brought it in the guy taking the keys seemed a little irritated that I brought it in to have it fixed got it the next day nothing I asked them to fix was fixed except one running light that I didnt even mention so I guess you want to go someplace and not be listened to and we looked at like youre an inconvenience this is the place to be. You werent just comment Penske in Des Moines good luck.

Great to deal with. Good business rates.

Good service, clean well maintained trucks, great staff.

Working, passing through.

Codie is awesome

Got me right in got me right out could not ask for more

Truck rental.... employees were great, prices were comparable.

Was there to get to get a problem fixed for the tractor my company had leased that was over looked .

My experience was pleasant here.

Better than U-Haul!

One of the best to rent trucks from in Des Moines

They are not honest people tried to steal my dolly I left in truck

Worked very well for us.

Great service

Reasonable, quality rentals.

Great customer service

My people...

Great trucks!

Great Truck rental service

I love it

Fast

Best in the business!!!!!!

It is a good place to rent moving cars