Rhonda has helped me through the entire process and taught me all I need to know about renting a unit. I appreciate all the help. I love that this is climate controlled, supplies is optional to buy in the office, carts are provided, ;there is locking garage doors to come in through that creates extra security to the buildingAlso, I love that we can drive right up to the elevator and get right to our unit with no awkward turnsFinally, we can fit our sectional couch into the elevator on 2 carts, and we dont have to worry about our things being damaged or getting unwanted pests.*** The only problem we had was the unit was not cleaned completely as there was a oil spill on the floor (not cleaned up) before we got the unit and there is no lighting inside our unit so when I walked through the first time in a rush I never noticed it until I came back the 2nd time and stepped in it.

This place is clean heated and inside unloading bays that are also heated..People are friendly and very helpful to your needs. They go out of their way to help you out as much is possible to meet your needs..Most of all this storage is very affordable to the budget..If you need 24 hour service they work that out as well.. This is the best facility I ever have rented..Thank you Cube Smart!!Your the best!

Decided to leave a review since we’ve had bad experiences with storage units in the past! My boyfriend and I needed to find a nice indoor, convenient facility. This was it! As we walked in Ashley was very kind and answered all our questions. Another woman, Rhonda, walked us to our cube to show us what the environment was like. She was polite and quick to help us as well. The loading docks are a nice touch - never had a storage with those before. The temperature is perfect (we store clothing for our business) so nothing is damp. Would recommend this one! :)

The staff is very attentive. They made sure i was happy with my cube before i rented it..

Ashley was great and super helpful 😊 i feel like i made the right decision storing my familys things here thanks so much

The facility is very clean. Garrett was training today and he did an excellent job getting me everything I needed. He was kind, down to earth, and definitely a pleasure to do business with today!

Wish I would have came up with this idea clean facility could you use a little more lighting in the parking lot there was some weird people kind of milling about around there but once youre inside youre good to go

I would not recommend this place to anyoneThe facility is not safe nor is it secure. People are having units getting broken into.Management has a careless mentality and are unprofessional. There is a current investigation involving this facility. Safe yourself the headache and use another facility.

Dont do if can help it! Its a big trap! Over priced and unclean bathroom. Yuk yuk yuk

Looking for a place for our business so we went to several facilities Sat.This was the cleanest and most secure. Not to mention, by far the best deal. Really like the drive in bays and large carts.Ronni was 5 star for sure. A definite asset to thee company. She was very informative and professional.We will be back next week for rental. I look forward to doing business with Cubesmart and working with Ronni again.

Great place. Awesome staff!

Clean with reasonable prices ☺️

I had such wonderful service with Ronnie, she understood our needs and guided us in the right direction. Facility is clean and well lite. I would recommend this location.

Always welcomed. Employees have Smiles on their faces always. Pleasant to be around. Employees are very helpful all the time. Place is clean. Great atmosphere. My stuff has been safe. Both employees go above and beyond. Love talking to Ronni. She always smiles waves. I seen her take 20 minutes out of her time talking to another gentleman who allowed the other gentleman to interrupt and answer all the mans questions gave the gentleman a card phone numbers. She worked both gentleman around the whole facility still answering questions. Both employees have never been cross upset or in any kind of bad mood. Very pleasant. I recommend it to anybody who wants to keep their stuff safe.

The cheapest biggest storage for your money.

Ashley R did a great job handling our storage needs. Very professional.

Not the safest place to store your belongings. My friends unit an many others was broken on to. Management there wont even look her in the eye. Shady shady shady think it might of been a inside JOB.

Very nice place general manager is very sweet and helpful if anyone goes I advise to ask for mrs ronnie.

Ronni is awesome at East Des Moines location! She made it so easy to choose the best unit for me, gave me choices and walked me through all the particulars of moving in. This is an impressive storage business!

Ronnie was the absolute best very friendly and helpful consider I had no idea what size to get and had to get a bigger one on move in day!! Thanks Ronni u rock!!

Very nice biz. Really liked the indoor loading dock, great idea and the rolling carts. Very glean , warm and lighted. The check in process was easy, very informative. Lobby was great with a perfect decor the cute blond mngr.wes very helpful as polite .she had great personalty they need to give her a extra 40min on her time card. So YES I would recommend this place highly....now the one thing they need to mention in the online ad is that you have to buy lock and insurance on top of the start up fees.......Great placePatrick murray

Was very helpful and able to answer any ? I had. Very nice and polite right there when needed very happy with everything about the storage and employees

Roni is terrific. We needed a storage unit right away. She helped us get into a unit, even after close.

Staff was wonderful! Very helpful and pleasant even though I was coming in last minute. I will definitely recommend this storage facility if n.y friends ask

Safe climate controlled storage good management who help people in need makes this place worth supporting.

Staff is very polite. Clean and organized areas. Great prices.

Ronni was super helpful and polite amid all of the chaos around us. Highly recommend!

Ronni the site manager is really helpful and knowledgable, not to mention very pretty 😎😏.

There is cayos and confusion at this storage. I always give storages 5 star ratings but not this one. Victoria the manager asked me to leave a complimentary 5 star rating but Im taking it back because the toilet went almost 2 weeks without being cleaned.

Nice and clean lights come on automatic and the people are so nice

Great customer service and very helpful. Great place to store anything.

Im very impressed with the security and cleanness

All I can say is holy ship this is the big 10 wait no never mind the of our dogs album I do not

Very helpful!!! Took time to explain how everything works. Very kind and professional!

Reserved online and wasnt able to talk with Victoria on the phone due to my trake. went in to the brand new cubesmart to get the storage space. very welcoming office, the two managers are awesome!!! Victoria was very professional and personable! helped me to have a email instead of a call if I were to ever be late with my rent due to my trake. along very understanding of my pay dates roatating at times. Ronnie was there cleaning and both of these wonderful ladys are an asset to this new storage company. helped me tremendously and was a easy and very pleasant experience.👍👍

You can pull your vehicle inside to unload, SWEET!

Victoria and Ronni were very nice and helpful, their customer service deserves 10 stars. And the place was very clean.

I called this location for some price quotes on a few units and received FANTASTIC service!

Great place, easy access, clean. Friendly staff.

I recommend that you look elsewhere.

Staff very friendly and very accommodating

Thanks I love the air

Rohnie was so helpful with everything!!

Extremely RUDE!

New facility! Clean and great service!

I like what I have seen. Now is the price right foe the location .

Amazing customer service!

Great staff

You are very understanding and said that I’d get a refund for most of my payment. Also you always kept me informed about the storage unit and always asked if there was any questions that you could answer, and if you didn’t know the answer you would find out and call me back.