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Broken Arrow Custom T-Shirt Printing & Embroidery
4404 Merle Hay Rd, Des Moines, IA 50310, United States
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Broken Arrow Custom T-Shirt Printing & Embroidery
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Ka
Review №1

Awesome place to get garment for uniforms for any type of sports. I had put in an order and it was out of stock. Kristi was sweet and reached out to me via email to help me review other stock that they had to get me what I needed in time. She helped rush my order to me and was able to get it to me a day before our event. She was really helpful and loved the fact that they are so responsive!!! Ive ordered 2 sets within 2 months from them and am not disappointed at all with what they provided. They have awesome Customer Service and will definitely keep going back for more.

Gr
Review №2

Website was clear and between us we made sure we both knew what the design size and colors were, and the shirt style- all was worked out with their team. They printed the shirts super fast and before we knew it they were shipped! Everything received was just as ordered- quantities were exact, print quality and shirts are excellent. We are super happy with the results and will definitely work with them again, as well as refer business their way. Great job!

Ca
Review №3

I was impressed with the assistance I received and how great their customer service was to work with. Very customer-oriented. I emailed several times to ensure they could delete the background for me, and I heard back nearly right away each time. Easy to create your personalized shirt! I love it and highly recommend Broken Arrow Wear. I will use them again in the future!

An
Review №4

Ordered team jerseys, shorts, and t-shirts for a sporting event and they were fantastic to work with. Emily handled our order seamlessly from the get go. Helped me with product selections and recommendations! Kept me informed of supply chain disruptions and was quick to sub in suitable alternatives when there were supply chain issues! One of the shorts was misprinted and they got a corrected replacement out to me immediately!Was such a fantastic experience! Very professional and personal throughout the whole process. Wholeheartedly recommend them and will hopefully get the chance to work with them again in the future!

RG
Review №5

I wanted a classic movie image on a big and tall sized t shirt, and was not able to find one anywhere. I searched for custom t shirts and found Broken Arrow. They had a selection of nice shirts in the size I wanted, and I was able to upload the image and create the shirt right from my iPad. It was incredibly easy. They have reasonable prices, and the communication was friendly, prompt and overall excellent. They kept me informed all the way through the process. I received my shirt today, and I was extremely impressed. It came out great, and the quality of the shirt and the print are fantastic. I am a very happy customer, I recommend Broken Arrow very highly, and I will be ordering more from them!

Ma
Review №6

I have been most impressed with the team at Broken Arrow. They are great to work with and I certainly appreciate their friendliness, professionalism and prompt response times. Their t-shirts are both top quality and affordable. I plan on doing much more business with them in the future.

Jo
Review №7

First time user of Broken Arrow services. Super easy, help as needed at every step to insure quality outcome. Final product was better than I could imagine! I would not hesitate to use again!

Ny
Review №8

This company from beginning to end was absolutely wonderful. I decided that I wanted to do a fundraiser where I offered apparel as an option to donate and had never done anything like this before. I was able to be honest and open with the staff and received consistent feedback, timely responses, and the resources I needed to complete the process with comfort and stress free by my side. I look forward to working with this company again in the future and I can’t say thank you enough for everything they did for me!

Co
Review №9

I worked with Broken Arrow Wear on an embroidered quarter zip, and they were very helpful and answered every question I had. They even worked with me to find a new clothing item after my original choice had gone out of stock. The 2-color embroidery turned out really well and everyone loved their quarter zips.CustomInk seems to a big choice for custom clothing nowadays, but I dont think Ill use them anymore; Broken Arrows quality really cant be beat for the price they offer.

Th
Review №10

They have an overwhelming amount of options, but a quiz and available staff to help make your choice. The designer/editor is easy to use and effective. I have to say I was most impressed by their attentiveness to my notes. They were able to make a tiny modification that I couldnt do myself in the editor and it only took one extra day to process. It was a very happy surprise, thank you!!

La
Review №11

Broken Arrow Wear really went above and beyond on our recent hat order - despite stock issues with our original choice of hat, Kortni worked with me to find us a perfect alternative in time for our deadline. If you order from them, expect great communication, good prices, and really quick turnaround time!

Ma
Review №12

I had a family member artist create a mountain scene for a theme for a family reunion in Colorado. I started with Broken Arrow customer reps looking for the right hat - they assisted me in finding just what I wanted. Next came the shirts - that was easy, as BA had samples and wide selection of fabrics and colors. Then on a whim selected an insulated soft sided cooler bag for each family. Shirts were silk screened with the mountain scene, and the hats and bags were embroidered. Everything came out great, and the family members were thrilled with their goodie bags.

Ty
Review №13

Love the products from Broken Arrow, they always come out top quality. I also love how well they work with my designs making whatever I think up possible to be printed or embroidered. They have great options and lots of items to choose from. Also, They have very reasonable minimums. I dont have to break the bank just to get a few garments.

Ch
Review №14

This is the worst place to make an order. So many glitches on their website. First of all, it took me over 4 hrs to try and place the order but the website kept having problems entering my credit card info. Which should not ever be a problem. once I sought help from customer service, after an hour they tell me there is not size available for the product I wanted to purchase. Yet nowhere on the website did it indicate that there were no sizes available. Another reason why this whole process was a waste of my precious time. I didnt end up buying because Im furious with the amount of time I spent trying to input my card info only to find out there isnt some sizes. Worst company, worst customer service.

Te
Review №15

I am a first time user of Broken Arrow and during my initial order process of 10 T-shirts, I encountered some user difficulties. Luckily, I contacted on-line support and was fortunate to meet Breanna who supported me throughout the entire design process until the order was completed. She was excellent and I am truly grateful given my order is time sensitive.Thank you for your help Breanna and for your thoroughness and caring to get my order executed including advising on the best cotton to use for my project.

Al
Review №16

We have worked with Rachel Sheer on several orders for clients. She makes the ordering process seamless and is AMAZING at communication. The orders always arrive with a white glove checked service! Highly recommend them and Rachel!

th
Review №17

Amazingly fast service, great communication, and a first-rate high-quality screen print. I had a rush order and they beat my deadline and exceeded expectations all around. Thank You!

Lu
Review №18

I am currently deployed overseas and wanted a great quality shirts made for our company after a lot of time searching I came across Broken Arrow Wear. After just a couple of minutes of finding the website and asking to see if they would work with me on shirts and designs I was reached out to by a sales representative named Rachel within minutes. After multiple back and forth conversations with her she was able to quickly and effectively help me design a shirt give me a quote and have the shirts ordered with little to no hassle! By far the best customer service that Rachel had with me would recommend Broken Arrow Wear for anyone looking for a nice easy process and great customer service! I want to say thank you to Broken Arrow for there outstanding help and speedy process! Thank you Rachel for all your hard work.

Gr
Review №19

We needed to get some t-shirts printed for the staff at my library and Breanna was very helpful answering all of my questions. Even when there werent enough in a size for the color that I had selected, she told me the closest color to it and they came out great. Anytime that we need to have shirts printed in the future I will be using Broken Arrow.

Cr
Review №20

Breanna was awesome and very helpful. My shirts look better than I imagined. The costs were extremely reasonable and a great value for the money. Broken Arrow is now my permanent custom apparel supplier. I look forward to purchasing thousands of additional shirts and possibly jackets in the future as my company gets of the ground and begins to grow. It is very comfortable to know i have a quality manufacturer to depend on for years to come.

Ky
Review №21

Breanna has been a huge help throughout the process of getting hoodies and shirts for our team made, production and pricing has been better than anywhere else. Will be doing business here from now on for all of our companies.

I
Review №22

Rachel Scheer was a great help with our nonprofit getting t-shirts ready for our upcoming road trip. We had very specific asks, and she was super patient and accomodating. The shirts turned out AMAZING and we couldnt be happier! They arrived just in time and the company was super helpful in rushing the process for us.

Am
Review №23

Weve used Broken Arrow a number of times. Kortni was so helpful in choosing our youth team shirts and coaches gear. She was prompt to respond back to my questions, and feedback was spot on in choosing what we needed . The screen printing was clean, and the quality of shirts were fantastic.

To
Review №24

I have purchased shirts for my small volunteer fire department in Western North Carolina at least twice from Broken Arrow Wear. I chose them because they offer reflective screen-printing on our logos, which is something that is hard to find at times. Each time I have ordered, the staff have been exceptionally responsive and friendly. In particular, the order I just placed I must have tweaked the shirt order 7 times in the final 2 weeks before we finalized the order, and Rachel Sheer, our customer rep, has been with us each time, helping and responding. We are now planning our 3rd order to make shirts with our logos as childrens gifts for our members children, and we look forward to working with Broken Arrow again for that.

Ad
Review №25

We recently ordered 20 T---shirts from Broken Arrow for our upcoming family reunion. The t--shirts are a great fit and very comfortable and were produced to our specifications. I thank Breanna Holloway for working with us. We made changes from the original design and she was great in communicating with us through phone calls and emails giving us progress reports. Our family will wear our t-shirts with pride! Thank you! Ken

Da
Review №26

Breanna is amazing. I have never used the message box to speak with someone live until using this one. I am amazed on how fast someone responds. Breanna helped me with explaining why the same design was more or less with the same shirt. She helped explained to me how to have it shipped overseas. I mean, I cannot be more please with the service and the product. I highly recommend this company due to just the employees they hire. Secondly, I would recommend them due to how fast the product is from start to finish and in my hands.I appreciate all of you at Broken Arrow Wear!!!!!Thank you very much,David

Ha
Review №27

I chose Broken Arrow to print a shirt for my dads birthday. We had some complications with the first and second print, but their support team was extremely responsive and helpful and was willing to make everything perfect for me. Wonderful custom service!

Da
Review №28

Digital printing detail and color was great! Greatly appreciated their quick response time and helpful customer service.

Ja
Review №29

Customer service was amazing from the beginning to the end - from making sure that my logo was high res enough, to a rep contacting me re. delivery time/delay. Overall, really great service and quality! Products came in just in time, really happy about everything - will definitely order from here again :)

Le
Review №30

We wanted to order racing shirts this year and I emailed a couple places. After receiving a quick response and answers to all my questions, we decided to use Broken Arrow. We received our shirts and they were better then we expected. Very happy with them and the service I received from Rachel Sheer was exceptional. She answered every question and worked with me to get exactly what we wanted. She was always quick to respond and very friendly. Id recommend them to anyone!

La
Review №31

The quality and value is amazing. I downloaded an internet picture of my multi colored Air Force squadron patch (which has not been available for purchase since the 60s) and Broken Arrow made a crystal clear reproduction onto a t-shirt for me. There was also plenty of room for the text I wanted at no additional charge. So happy I discovered their website.

Al
Review №32

I have always had great service here but Rachel Sheer really knocks it out of the park. She is always so helpful making sure I’m getting exactly what I need and i always feels like it takes no time at all to get it to me! She really has a great personality and presence with customers! I’ve worked in customer service a long time and I wish everyone I interacted with was a little more like Rachel!

Sh
Review №33

Broken Arrow provided the best personalized team shirt ordering experience I have ever had. The shirts were perfect. The work was perfect. The price was perfect. They even contacted me about a little special effect I wanted, and provided it perfectly. Wont shop anywhere else again!

Re
Review №34

Breanna was so helpful from the moment I contacted her about shirts. Broken Arrow designed and screen printed my design exactly like I asked. We had 4 color shirts and they very very reasonably priced. Our order was fulfilled in the time frame specified. Our shirts came out perfect! I cant wait to order more! Thank you!

em
Review №35

Rachel Sheer was excellent to work with! We designed 2 hoodies and a tank top and are currently working on a shirt design. She always got back with me immediately and was amazing to work with. This is my 4th large order with this company and I won’t go anywhere else.

Du
Review №36

Rachel Sheer and the team at Broken Arrow were great! I am a teacher and we ordered end of the year class shirts for my Hippie History class and they turned out awesome! Rachel was quick on getting back to me with any questions, turnaround was quick, and pricing was great! Thanks again for making this process easy and economical!

Ho
Review №37

The Broken Arrow team has been incredible! I am extremely happy with their wonderful communication and attentiveness to my concerns. They were very apologetic for issues out of their control due to Covid and shortages. I will definitely be using this company for any of their services that I may need!

Sc
Review №38

My first time ordering anything like this. They paid great attention to detail and had great advice. Bri was professional, fast to answer my questions and help with details. I will use them again.Thank you!

Fo
Review №39

Just ordered my second custom race shirt from Broken Arrow. Both times I have been astonished by their customer service as well as their custom design work on the shirt. It has been an amazing experience and I am super happy with the end product. Thanks so much!

an
Review №40

Thanks Rachel for helping with an extremely large and varied order - over 200 pieces differenct colors and styles - everything accounted for and received on time for the event - Folks are really happy with what they got!

Co
Review №41

I needed some last minute tank tops for a bachelorette party, and Broken Arrow delivered! This was my first time ordering through Broken Arrow and Emily made everything so easy. We did run into several stock issues but Emily was very communicative throughout the process. I was also so impressed with the production time and how the tanks turned out. Cant wait to wear them for the party!Thank you to Emily and the entire Broken Arrow team!

Bl
Review №42

Broken Arrow at first scared me with low quality t-shirts, upon sending them proof of the shirts. They quickly recognized the mistake and are resending more with legible text, and quality print. Will definitely be doing business here again!

Em
Review №43

I was looking to fulfill a large, rather complicated order. I was hesitant with online ordering, mainly fear of lack of communication. The online chat feature allowed Breanna to answer my questions and she went above and beyond taking her time to help me with my order. The service was fast and the shirts look great! I will use again!

Wi
Review №44

Let me start by saying the first shirt we made with them was awesome. Sadly the second shirt turned out terrible and it seemed to me that it was a bunch of rookies working on our second project compared to the first. Their graphic design team failed to alert us that the job could not be completed to our high quality standards. This leads me to believe they did not have the right equipment to complete the job in the first place but still decided to take on the project anyway.After we alerted Kortni (I think the owner), she flat out did nothing to try and resolve the matter. Not even an offer to print the shirts over at cost, nothing. Too bad, so sad was basically her and her teams response. Buyer beware as they will appear knowledgeable and friendly, but in the end they still back stab you with a sub-par product and zero customer service if you happen to need (and you will need it).

Ad
Review №45

We have ordered T-shirts from Broken Arrow for a number of years, and in each of those orders Broken Arrow has gone above and beyond what was expected. We greatly appreciate the advice we get from the sales associates regarding type of shirts we are ordering and other options and pricing available. Everyone loves the shirts look and feel!! If you get a chance work with Emily, she has been great to work with!!

Tc
Review №46

I ordered a couple of shirts using a custom graphic to see how they would turn out a couple of weeks ago. Website worked great modifying the graphic and great communication of order status. I received the shirts already and i am very pleased with the quality. Will definitely be coming back for more shirts and interested in seeing how a hat would turn out.

Ro
Review №47

I needed to order a couple of shirts with original artwork, and since I had problems with a well known online printer last year, I went looking for someone new. I found Broken Arrow Custom T Shirt Printing. I checked out their site, uploaded my original artwork, and was surprised by the number of times they contacted me to let me know every step of the process. That is what a quality printing company does. The shirts arrived, as expected, and I was blown away not only by the quality of the print, but also by the quality of the shirt. This was no cheapo T-shirt, this was pure quality. They are my go to printing company from now on. I print quite a few original artwork shirts every year, and Broken Arrow is going to be where I go to get it done. They are a Five Star company, without a doubt.

Ra
Review №48

The website was a little difficult to design your own. Needs to be a little more user friendly. The product I ended up with was good. Just not the size I was expecting. They didnt offer a larger size mask in the color I wanted so I had to go elsewhere. Which was a bummer, as I really wanted to stay local. However I would not hesitate to buy from here again if the need arises. For the record , I did not ask for a refund as the mistake was mine.

Za
Review №49

Had a great experience with BrokenArrow. Great quality and very responsive customer service.

De
Review №50

I will be using Broken Arrow again, the quality of the product we received were way beyond my expectation the pricing is extremely fair and the design team took the artwork I gave them and really made my design better than I could. Their recommendations of products to use i.e shirt materials and what kind of print were for my benefit as it was never suggested to use their most expensive products more towards how it would actually look. Rachel Sheer and kortni Remer were incredible? they communicated with me daily and it honestly made it seem like they were one of my friends that just happened to work with this company. They were professional, understanding and timely with responses even though I was half across the world! This company has a forever customer and I will use their services again. No doubt!

Ro
Review №51

Broken arrow wear was great! we ordered a large amount of shirts while on our 2021 deployment with little to no internet access and Rachel was still able to give us exactly what we wanted and was patient through the entire process! Best place to order for big groups!

Ma
Review №52

I have yet to receive my items but will update this post when I do get it! Customer service was so professional and they really do care about making your designs come to life and making sure they come out perfect! I talked to Bri and Sarah through most of the process and they were responsive and patient. Thank you, I will be ordering again :-)Update: I have ordered from Broken Arrow again (9 months later) and they always go above and beyond my expectations! They make every transaction and experience a great one, it is always a pleasure to work with them.

We
Review №53

Ive had several of my designs printed by Broken Arrow on various products. Ive always been very happy with the results. My current design is detailed and very colorful and they achieved a perfect print on a black fabric. Special thanks to Katie for her patience and great communication! Wendy

Ro
Review №54

Broken Arrow is an awesome company. Their work is outstanding and they know how to take care of customers. I have had many custom shirts done for me and have never had an issue. Customer communication has always been great and orders have always been on time. I cant say enough good things about Broken Arrow. Please keep up the good work!!

Ma
Review №55

The team at Broken Arrow know how to treat a customer. Very responsive and easy to work with. Looking forward to doing business with them again!

Ke
Review №56

Broken Arrow walked me through the entire process. I sent them designs I wanted and they made changes to fit my business requests. The shirts are amazing quality at a price point you can’t beat. Breanna was great to work with and answered questions very quickly. They’re got a new loyal customer from the Black Hills!

Ja
Review №57

I cannot think of anything bad to say about this company. The online design tool was easy to use. I got immediate, helpful assistance and advice from customer service on the online chat function. They saved my design and the variety of sweatshirt I had it printed to make future orders easier and more consistent. The turnaround on my order was less than a week. The image printed in very high quality, the sweatshirt material was high quality, and they have held up after several washes.Id like to say that I was most impressed by relatively low price for a small order, but in actuality it was the degree of customer service provided. Far and away beyond anything that I could have even unreasonably expected. If I ever need printing or embroidery in the future I will be a return customer. And Ill happily espouse my great experience and recommend them to anyone that needs these types of services.

Lo
Review №58

I designed and ordered tanks for our annual family beach trip and the purchase couldnt have gone smoother. Bri and Breanna were great to deal with and walked me through the process. The shirts came out great.I highly recommend Broken Arrow.

Jo
Review №59

Spoke with Rachel Sheer. I had a few odd questions to ask about design and delivery. She was more than helpful and very professional. Superb customer service. Highly recommend!

Gr
Review №60

Breanna was extremely helpful and responsive!!! My company sweatshirts are great quality. I would 110% recommend.

Mo
Review №61

Rachel is absolutely amazingly friendly and helpful. She helped me get my order all figured out and answered all of my questions and concerns. I highly and confidently recommend this company, especially if youve got Rachel helping you out!!!!

Ka
Review №62

Rachel Sheer was an absolute delight to work with. She made the entire ordering process so easy and personable! I will definitely continue to order from this company!

Bo
Review №63

This week I completed a small 33 t shirt order with Broken Arrow. I was very impressed with the quality of the shirts, the cost of the shirts and the professional customer service from Broken Arrow. I started with a general idea of what I wanted the shirts to look like. (the shirts were all the same design but 13 different colors and various sizes for the shirts). Breanna was very helpful and patient as I tinkered with the shirt design and also with the shirt sizes. Breanna was very attentive to my numerous changes before we finalized the order; in the end, the shirts were exactly what I wanted. I will strongly recommend Broken Arrow to my family and friends.I suggest that the Broken Arrow company logo say....If it aint Broken, then fix it! That is change your order to Broken!

Sy
Review №64

I want to shout out to Rachel Sheer for going above and beyond!! I appreciate all that she did for me and my order. I love the shirts and everyone else does too.

Co
Review №65

Rachel was very patient and kind when answering my questions. She even offered a few suggestions! Very personable and I will be back to order with her!

Ma
Review №66

I spoke to Rachel who was a total sweetheart. Answered all my questions I had about an order and was thorough with helping me out. Excellent customer service!

Vi
Review №67

My girl Emily hooked me up!!! I loved the attention to detail and personalized experience she gave me! Will 110% be back because of how well she did!

Is
Review №68

Had a great experience with broken arrow. Really appreciate Rachels help with the design. These shirts are rad! Would definitely recommend them to others.

Ex
Review №69

Did an awesome job! Very pleased with my shirt.

Zu
Review №70

I ordered shirts for a group of people and when a problem arose, the team at Broken Arrow was so ready to help! They jumped in and made sure we received what we wanted - thanks Broken Arrow!

Zo
Review №71

Working with Rachel Sheer was an absolute breeze. She was responsive, cooperative & got me what I needed quickly. I will definitely be back again! Thank you!!!

Ni
Review №72

I wanted to create a fun T-shirt that was a bit of an inside joke for the family and found Broken Arrow. Creating the shirt was very easy and was just what I was looking for. In the process I worked with Katie and she was very responsive in letting me know the progress and questions they had in production. It took a while to receive the shirt (COVID-19), but it was well worth the wait. If I find the need to create a shirt I will definitely go through Broken Arrow.

Ro
Review №73

I ordered an item (my first time ever doing so) it came out perfect, the quality was high, the shipping was fast and the staff was overly professional. I will absolutely do business with them again. Do yourselves a favor and utilize their services.

Re
Review №74

The 2 shirts I ordered as Christmas gifts looked awesome! They were both digitally printed, which I was nervous about, but I could not have been more satisfied. The graphic printed beautifully on both the light t-shirt and the dark tshirt. (Different art on each, but I was concerned about the digital printing on a dark shirt). For a single custom shirt, printed both sides, the price was very fair. Also, the customer service was fantastic. My emailed questions were answered quickly, and during the proofing process they even checked in with me about a design element, just to confirm color. I will use Broken Arrow again for sure!

Da
Review №75

They did an awesome job on my shirt and even reached out when they saw issues with the image I uploaded so it would have been messy looking so we could get it fixed. Definitely recommend!

De
Review №76

Broken Arrow is awesome. I placed for first order in person with Mary. Excellent. I placed my second order over the phone with Megan. Utterly stupendous. Broken Arrow is my go-to.

Ke
Review №77

I recently purchased rash guard sunshirts for a company outing in Miami. The whole process was smooth and Bri’s level of professionalism and communication through the whole process was A+. The finished product was better than I imagined and they were a huge hit with the team. Broken Arrow Wear is now my go-to vendor!

Gw
Review №78

I recently ordered 180 shirts for our work crew (and myself.) The online process and design details unfolded seamlessly right through to delivery. Bri handled every inquiry and email quickly and efficiently. We have received lovely comments from clients on the sharp looking shirts on the crew AND the crew loves the moisture wicking fabric. We have always used typical T Shirt fabric and this new one is REALLY comfortable and especially clean looking. Thank you BROKEN ARROW for a great T-Shirt experience !

Cy
Review №79

Great execution and communication. Bri was very helpful and I was surprised they gave me my own order liaison the reason I went with broken arrow was there fast shipping and customization options looking forward to using their service in the future

A
Review №80

Great company! Great quality, experienced sales reps, not to mention they are strong on customer satisfaction and quality control. Emily is a great sales representative and the company is well worth investing your money into!

Al
Review №81

My experience was great with this company and Breanna was very helpful and kind through the entire process! I would recommend this company to anyone!

Iv
Review №82

Rachael sheer is always such a great help & makes sure that I get the product I want in a timely manner! Thanks for all your help!!!

Ma
Review №83

Love this company will recommend them to anyone. Great sales reps, knowledge and customer service. I worked with Emily and she was so helpful.

Gi
Review №84

Im very particular/ detail oriented when it comes to print shops. I worked with Broken Arrow and they offered me quality prints at a reasonable price. i will definitely be working with them again! Thank you for the great work

Ja
Review №85

Had a very positive experience working with Rachel Sheer and the art team. The shirts look great!!

Jo
Review №86

Ordered a few custom shirts, and was really impressed at how fast they were made and shipped! They came out exactly as I hoped. Bri even sent an extra email to confirm my order, and I was able to update a graphic after I submitted it. Super happy with the quick communication and quality!

Br
Review №87

This was my first time ordering shirts and I had a great experience! Breanna helped me through the entire process and was very helpful. I will definitely order from Broken Arrow again!

Er
Review №88

Broken Arrow did an excellent job on my custom hoodie! The quality was fantastic, and the service exceptional. Rep Katie Aupperle took great care of my order from the moment I placed it. The turnaround was super fast and I received my hoodie earlier than expected. You cant go wrong with these folks.

Ko
Review №89

Dependable and great company. Talented artists and great production/sales team. Company experience and customer satisfaction is what this company is strong on.

Iz
Review №90

Thank you Emily! Love the t-shirts they fit good!

Ji
Review №91

Great company to do business with. A true alternative to using Custom Ink. Prices are fair and their customer service is great.

Jo
Review №92

I could not believe the quality of my hoodies when they came in, they were above and beyond what I had imagined. I loved working with Broken Arrow and I will absolutely work with them again, Rachel helped me with all my questions and was with me through every step of the design process. I cant rave about her customer service and patience enough. You will NOT find another company that will beat broken arrows customer service, quality and lead time , GO WITH THEM!

Le
Review №93

I have used Broken Arrow for years and have nothing but great experiences. Every garment has turned out even better then expected. I have only had one snag in which the youth/adult size garment colors didnt match exactly. This was immediately corrected and we received the coordinating shirts before our event. I would recommend this company to anyone.

To
Review №94

Cant say enough great things about Broken Arrow! Their customer service reps have been outstanding to work with. Bri B. and Rachel S. are both super helpful and have been nothing but kind and professional! Ive placed a few screen printed orders now and all items have been of excellent quality 👌 Highly recommend!

jo
Review №95

My hoodie came to me the first time with an issue regarding the stitching that threw off the prints location. I wasnt very happy because it was for an important event. Customer service reached out almost immediately and worked with me to get a replacement in. Print itself was great, fabric soft even for a cheaper hoodie which I chose.Will update when the replacement comes in and share an image. Thank you Bri for the patience and assistance......4 days later. Replacement came in and it is PERFECT. thank you broken arrow. Lastly the customization available on your site is amazing. There is ALOT more i could do there then your competitors. Easy to use aswell.

Da
Review №96

I came to broken arrow through recommendation of there quality service and products and Rachel Sheer did not disappoint she was very helpful and had an amazing personality and everything turned out amazing I will be recommending her to my company as a rep to deal with for our summer picnic shirts

Je
Review №97

Rachel Sheer was awesome to work with and super responsive to my questions. Ill be back for sure!

Li
Review №98

I have actually used broken arrow wear a few times but the customer service Rachel provides is what made me decide to write a review. This last time she is the one who helped me and she really went above and beyond to make sure this was done quick and it was exactly what I needed.

Al
Review №99

Very nice company to work with. The shirt that I had made is wonderful. The website is easy to use. A very satisfied customer and would recommend them to others

La
Review №100

Great customer service! I wanted to share my experience with your company and especially Bri Buseman. My daughter placed an order for two sweatshirts on your website, with an error I did not catch at the time so my daughter had received an email that her payment didnt go through from Bri. My daughter forwarded to me to figure out what happened and to try to fix this for her. I contacted Bri to correct this issue and she responded quickly, efficiently, professionally, and also with a sincere effort to help resolve the payment issue. She then went above and beyond a second time to clarify one of the images that my daughter had selected to use to ensure that there was complete satisfaction with the product.This is the second time my daughter has used Broken Arrow, and I have been so impressed with your company!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:4404 Merle Hay Rd, Des Moines, IA 50310, United States
  • Site:https://www.brokenarrowwear.com/
  • Phone:+1 515-251-6999
Categories
  • Screen printer
  • Clothing store
  • Embroidery shop
  • T-shirt store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–6PM
From the business
  • Identifies as women-led:Yes
Service options
  • Online appointments:Yes
  • Onsite services:Yes
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