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Connect Hearing
950 E Harvard Ave Ste 620, Denver, CO 80210, United States
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Connect Hearing
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Di
Review №1

I had a non-working hearing aid and took it in to be repaired a week ago. Today, Kate, my Audiologist adjusted the new aid to my Phonak App to my phone. She is so nice, professional and comfortable to be with. I would recommend to anyone who is concerned about hearing loss to make an appointment at Connect Hearing

Ch
Review №2

Always a good visit with the doctors. Supplies I needed were available and reasonable.

Ra
Review №3

Me and my dog Lily, visited connect hearing in Denver. We were warmly welcomed and had a few laughs with the very nice person greeting us as we started the new patient paperwork. It was only a few minutes before Jennifer Kim came and greeted us. She made Lily feel very welcomed as well as me. I never did finish the paperwork as we went to her office. After giving Lily a bowl of water and allowing me to put food down for Lily she explained the process one goes through to get hearing aid. She really did a good job and was quick. After a quick glance in my ears, with that lighted scope they use, she said “Perfect.” Then I was allowed to unleash Lily. Leaving the food and water right there we went to another room. I sat in the sound booth with Lily laying beside me she conducted some test. They were fun actually. After testing she told me I had normal or better than “normal” hearing. She printed the evaluation report and in her office explained it. I asked questions and she clearly answered them. It may be five years for me but I’m going back to Jennifer.I remember thinking to myself that she did exactly as what was posted on the wall behind her. She connected so well. She engaged so well. I can’t recall the third term. But as I looked at the wall I felt it was all followed beautifully. Thank you Connect Hearing, and Jennifer Kim.

Ka
Review №4

Jennifer Kim is absolutely the best. I’m a seasoned hearing aid user for the last 20 years. Of all the audiologist I’ve had- Jennifer has helped me most. She proficient at the computer programs, understanding, compassionate, and excellent problem solver.You cannot go wrong with her.

Al
Review №5

Friendly staff took care of me quickly.

Ma
Review №6

Always great friendly service. I have been a client of Connect Hearing for many years.

Sa
Review №7

Ms. Kim was knowledgeable, thorough and friendly. My Unitron aid was sent for a check; and the temporary Phonak is at least as good.A very satisfactory visit and good use of time.

st
Review №8

Love the place and the nice and knowledgeable people that work there

Ba
Review №9

Jennifer Kim is my service provider at Connect Hearing. She is the BEST! She is attentive, listens carefully, and fixes any problems I may have. I recommend her highly to anyone who want to improve their hearing, and get excellent help in doing so.

Ro
Review №10

Kim is very thorough and professional. She listens and is very caring.

Na
Review №11

Such good personable care! Precious time spent with an older patient! I left hearing better and being a lot more knowledgeable about my hearing aids and my ears. Thank You!

Wi
Review №12

Dr Pearl, for this writing, Doc, was outstanding from start to finish regarding new hearing aids. Passionate about what she does, smart and well informed about the industry, the science and her offerings, Doc was personable and fun loving.1 week into the new aids and I am impressed with their quality and performance. To have my aids answer phones, play my music and books, listen to the TV and do all this with improved hearing is fantastic.

Jo
Review №13

Knowledgeable, willing to work to get the best hearing correction possible at the best price for the client. The entire staff is first class.

Li
Review №14

My mother is in her late eighties and I have been driving her to her hearing appointments with Dr. Pearl Toboika. I find Dr. Pearl’s expertise, attentive listening, warm empathy, and resourcefulness to be wonderful, comforting, and very valuable. By searching within her professional network, Dr. Pearl located for us a brand new set of hearing aids that are almost identical to the worn-out, unrepairable pair my Mom is relying on now. Dr. Pearl has gone the extra mile for us! I am grateful to her for taking such good care of us!

Jo
Review №15

Had great experience. The process of testing my hearing and purchasing my hearing aids was absolutely flawless.Pearl was able to get me in on very short notice. I was having trouble with my aids and it was the Holiday Season. She was able to get my testing done and my new hearing aids ordered, fitting done all in a very short time. ( 2 Business Days ) With the professional and personal service provided by Pearl and her staff I was able to continue my Holiday Vacation plans without interruption.I have been doing business with this office for over seven years and have always found the staff very professional and provide the best customer service one could expect.Thanks to all your staff and for taking care of my hearing needs.

Pe
Review №16

Really appreciated the information, service and the quality of my new hearing aids. Dr. Pearl was very helpful and great to work with. A real step up from my previous experiences!

Ju
Review №17

Jennifer was very helpful as always. Im looking forward to my new hearing aids which I really need. No more behind the hardware that keeps falling off.

Da
Review №18

Dr. Toboika and the team at Connect Hearing are absolutely amazing! After losing my hearing in 1 ear from surgery, Dr. Toboika took the time to explain my options and test out different types of hearing aids to make sure I found the best fit for me! She also got me set up with a state wide service which was able to pay for the costs of my hearing aids!! I cant thank them enough for the outstanding service provided!

L
Review №19

ALWAYS A PLEASURE TO VISIT CONNECT HEARING. DR PEARL IS PROFESSIONAL, FRIENDLY AND KNOWS WHAT SHES DOING. THE ADJUSTMENTS SHE HAS MADE TO MY HEARING AIDS HAVE PRODUCED EXCELLENT RESULTS.

No
Review №20

The only thing I found odd was when the rep told me that the paperwork I brought in is usually brought in by folks that dont have hearing aids. It was a coupon for a fresh turkey for the holidays or $1,500. off a new set. Disappointing.

Bi
Review №21

Appointment went smoothly. Jennifer showed me how to clean the contacts on my hearing aid charger.

Br
Review №22

Kate is the consummate professional----caring, skilled and thorough.

La
Review №23

The appointment with Dr. Pearl Toboika was professional and easy. She’s compassionate and a delight to work with. Thanks Connect Hearing.

Pa
Review №24

Dr Pearl Toboika was totally awesome. Very helpful and I understanding. Great audiologist.

de
Review №25

Connect Hearing is a reputable hearing aid provider. My Mom has gone to them for many years.Stephanie has been the audiologist that has worked with my 95 year old mother. She has been fantastic! My mom is REALLY hard of hearing. My mother has also had difficulty getting molds to fit in her ear properly because of the shape of her ear. Stephanie is so patient, understanding, and caring with my Mom. She has gone above and beyond making my Mom comfortable and trying to meet her hearing aid needs. Stephanie is smart in her craft and knows what she is doing. We recently moved from Denver to Idaho. My Mom and I really miss Stephanie a lot! We wish we could clone her and bring her to Idaho! Thanks Stephanie!

Ch
Review №26

Front staff & Dr. Pearl top-notch! Professional and caring. Highly recommend for your hearing needs.

Sa
Review №27

Dr. Pearl was prompt, gracious and informative. A very pleasant experience. I ve found her to be so with past appts. s well.

Ga
Review №28

Dr. Pearl sure knows her field well and is a knowledgeable audiologist. I love that she gives me her undivided attention and asks relevant questions in a warm professional manner. In fact the whole staff has alway been welcoming, patient and knowledgeable. I’ve been going to them for over 3 years for my hearing test and hearing aids adjustments. Just wanted to give my thanks to Dr. Pearl and her team.

Ad
Review №29

Dr. Pearl Toboika, Thank you so much for taking such great care of my grandparents. They can hear much better. The office staff is always so caring and accommodating.

Di
Review №30

Connect Hearing at the 950 Harvard address was absolutely wonderful. No one could seem to get my new Phonak Audeo Marvel hearing aids to pair with my new smartphone. Enter Katie, who had it all connected in less than 30 minutes. I used to come to this office before I moved out to Wheat Ridge. It remains the best in my book. I certainly hope they do not close down the Wheat Ridge office. There are no other offices for patients who live out in the suburbs.

Me
Review №31

We were lured in with the understanding of a 2 week trial, and the website states that you walk out with a 2 week trial. I got only 30 minutes to try them, then came the sales pitch. The emphasis was all about closing the deal, not so much about the people who came to their office.They seemed nice enough, especially the receptionist.We purchased hearing aids, on the basis of their satisfaction guarantee. Will it be any more reliable than their claim that you walk out with a 2 week free trial? If they didnt deliver on the trial, would their guarantee be any more likely?I felt pressured to make a deal on the spot that bothered me.So, we entered into a deal lacking confidence overall. 30 minutes trial is not what we were told on the phone, nor is it what is promised on their website.

Jo
Review №32

My Husband has been involved with Connect Hearing as a patient since it was established at this location. He has had very good relations with many of the people at both Aspen Hearing (previous establishment) and Connect Hearing.When it came time for me to get hearing aids, I too went to Connect Hearing and have been most satisfied with their expertise, fittings and service. We both highly recommend Connect Hearing and especially Stephanie. She is great! Ken and Jo Anderson.

Ma
Review №33

Dr. Pearl gave me the best care. She is the best audiologist out there. She is professional, warm, and always listens to me to understand my needs. She helped fit me for ear plugs to prevent future hearing damage and I cant thank her enough! Thanks for your continued care, Dr. Pearl!

Ca
Review №34

I was concerned about one hearing aid that no longer was taking a charge or keeping a charge. Afraid I would need to have it replaced, it turned out that the charger itself was not working. A new one was given and I was in and out in less than 15 minutes.

Da
Review №35

I went to Connect Hearing today expecting I would need new hearing aids. Rather than attempting to sell me an expensive replacement, Jennifer spent a great deal of time working to fix my existing hearing aids. And it worked. I am hearing better now than I ever have with these hearing aids.

Ch
Review №36

Friendly and knowledgeable service. Definitely recommend.

Su
Review №37

We are very happy that we chose Dr. Pearl and Connect Hearing. She is very open to questions and explains the answer in laymans terms. We also like the office staff. Very knowledgeable and helpful. We started with Dr. Pearl and first hearing test all the way through the process till we got the hearing aids. We highly recommend Connect Hearing and Dr. Pearl.

Al
Review №38

Great

Wa
Review №39

Very friendly staffEven though I did not buy my hearing aids there they fixed the problem I was having at no charge. If I ever need to replace my hearing aids, this will be my first place to shop. I highly recommend this vendor.

Ka
Review №40

I have been wearing hearing aids for 20 years. This was the most seamless, helpful, and timely experience I have ever had. Stephanie was kind, professional, and knowledgeable. I would absolutely use connect hearing again!!

An
Review №41

Dr. Pearl was very patient and helpful in fitting and adjusting my new hearing aids. She didnt give up until they were unobstrustive and comfortable to wear. She was friendly, gave complete explanations and was supportive when I was frustrated. I highly recommend working with her and am grateful to be able to hear better.

Ca
Review №42

With hearing loss primarily in my right ear, Ive been getting my hearing aids from connect hearing for over 6 years and have had a great experience with them so far. At my last hearing check, some hearing loss was showing up in my left ear. I was still planning on getting just one hearing aid until Dr. Pearl went out on a limb and suggested that getting a pair of aids was a better decision and explained why clinically that was a good idea. I was scared at first, thinking irrationally that having something in both ears would obstruct sound. But Dr. Pearl really worked with me to create a set of hearing aids that were essentially custom designed for my needs. And theyre metallic pink. I can honestly say that it was one of the greatest decisions of my life! Ive gone from living in a frustrating and often lonely partially sounded world to being a full participant in a conversation, to feeling like a legitimate person with full hearing rights. Its been very empowering and I owe a debt of gratitude to Dr. Pearl for addressing my needs AND my insecurities with grace, compassion, and rock-solid clinical expertise.I recommend Connect Hearing and Dr. Pearl to anyone who needs to get hooked up with the sounded world!

Ru
Review №43

I had an issue with my heath insurance regarding what they would pay for hearing aids. Stephanie W. was willing to call insurance company regarding payment and she kept good notes on that conversation. Bottom line the insurance company had given her wrong information and at a later date gave me the same wrong information. Insurance company had denied the claim but after talking with Connect Hearing agreed to pay part owed by insurance company.

Ro
Review №44

Great people very helpful loads of information

Da
Review №45

My wife had been outfitted with hearing aids by Dr. Pearl and finally talked me into going to see her to get my hearing tested. She said I kept asking “what” in conversations for clarification. I didn’t think much of it but it was obvious to people around me. I relented and went to get tested by Dr. Pearl. She found I definitely had hearing loss in the middle range and explained why getting hearing aids now at age 65 would be far more beneficial than waiting 10 yrs when it might be more difficult for me to adjust to the hearing aids to approximate more normal hearing. Dr. Pearl spent the time needed for me to understand how the hearing aids would really help, putting to rest any skepticism I may have had. I highly recommend Dr. Pearl for her expertise in the field of hearing loss and her dedication to helping her patients. Now I don’t drive my wife crazy with “what” any more.

Fr
Review №46

Stephanie is understanding and knowledgeable. She and the rest of the great staff made the fact that I needed hearing aids a little easier to accept. I can hear the birds sing again and that is wonderful. Thank you Connect Hearing.

El
Review №47

Scheduled appointment with connect hearing looking for ear plug options and noise solutions. Dr. Toboika was super helpful and informative. She made me feel super comfortable and my experience was wonderful! Thank you Dr. Toboika!!

Ti
Review №48

Stephanie was wonderful to work with. Worked to meet my husband’s unique needs and going the extra mile in all respects. Friendly and easy to chat with.

Da
Review №49

Dr. Pearls service and attention were excellent! She was able to offer a quick fix and made sure everything fit properly. Would highly recommend!!

Bi
Review №50

My experience with this particular Connect Hearing was fabulous! My specialist, Stephanie, was super helpful, thorough, and nice beyond what I could ever expect! From the start, walking into their office was very comfortable and inviting. Tashia at the front desk greeted me with kindness and was very informative and knowledgeable about all the different devices. I could never be more grateful for my experience with Connect Hearing thanks to Stephanie and Tashia! Hats off to your great staff! I highly recommend Connect Hearing to anyone who wants quality and great customer service!

Ga
Review №51

Connect Hearing (950 E Harvard in Denver, CO) has been fantastic in helping us explore options to help our Mom hear her TV better (ZVox Sound Bar for hearing impaired), hear us better when were together (blue-tooth microphones that connects to her hearing aids) and to hear us better over the phone (via a phone that connects to her hearing aids and a separate CaptionCall phone). Stephanie has been great in making us aware of all of these options and helping us set-up and test them. Im especially grateful as one of the areas where my Mom has lost her hearing is in the frequency where my voice resides. Through Stephanies work with us, we now have tools to help my Mom hear me much better both in person and over the phone. Thanks Stephanie. My whole family appreciates the extra steps you have taken to to help us with tools to improve Moms hearing and stay connected to our family. Gary

Ge
Review №52

Dr. Pearl fixed my hearing aids and now I can hear my daughter on the phone!

Ka
Review №53

Pleasant, laid back, but professional; Connect Hearing is an unusual combination of these qualities. I received excellent care and service, walked out of their practice with a set of Phonak hearing aids to try...no pressure, great experience!

Sc
Review №54

I had a wonderful experience getting fitted for my Westone hearing protection. Stephanie was extremely helpful and knowledgeable. I will definitely be using her and Connect Hearing again!

Ro
Review №55

Although I was somewhat surprised when I learned I had a hearing loss, Dr. Pearl was just terrific! She was knowledgable and reassuring, patiently coaching me through the selection of and adjustment to hearing aids. I am delighted now to be able to hear in all settings and noise levels. I couldnt be happier with the experience. Thanks!

Di
Review №56

Very friendly staff. Takes time ti explain procedures clearly and very honest up front. No surprises. Would definitely recommend. Thank you Connect Hearing!!

Be
Review №57

Never understanding why people would easily adapt to wearing glasses, but avoid admitting hearing needs I can only suggest they visit Connect and regain their life. Hearing provides us with the ability to enjoy the world around us and I am grateful to Connect for the time, care, education and product Ive been using for almost 15 years.

na
Review №58

I have had nothing but the best service and attnetion from Stephanie and the staff at Connect Hearing frm day one. Stephanie has always taken excellent care of me and my hearing issues. Also shes a lot of fun. I would give her a 10.

Ph
Review №59

The people at Connect hearing are responsive, caring and kind. They are all excellent at what they do, and do it daily with all patients.

Ji
Review №60

I went to Connect Hearing for a free trial using the Lyrics an inside the ear model. After the trial ended I purchased them but within weeks I knew I had made a mistake. I went back to Connect Hearing and wanted out of them. I had purchased them and they could have said no but they offered me other models that might be more appropriate. I tried two other models that where outside of the ear and finally found what worked for me. Dr. Kathleen and the owner did not have to go the extra mile to make me happy but they did and worked with me on the pricing. I am very happy and could not say enough about their concern to make me a satisfied customer. Dr. Kathleen is a professional and never treated me like I was unreasonable. Thank you Dr. and Connect Hearing

An
Review №61

While on vacation I received excellent & friendly repair help @ Connect Denver / Dr Pearl Toboika!

Pa
Review №62

This place is great! Tasha was wonderful to work with and a great people person! Had a great experience overall.

Li
Review №63

I was sitting here in the office and there was another lady that walked in the office person instead of taking me for my appointment she took the other lady didnt even bother to ask me my name or anything just took the other lady so i am not happy

Ne
Review №64

The latest and greatest technology with consistent and reliable customer service. Ask for Stephanie - shes amazing!

St
Review №65

People are knowledgable and very helpful.

Ro
Review №66

This is a place for first rate audiological assessment and hearing aid dispensing. I believe it is important to be seen periodically by a certified audiologist. Terry and her staff offer that and they personify customer service. It might be tempting to get treated at the mall or at a place like Cosco but it could also be a major mistake! -- Roy Wood, Ph.D.

Ni
Review №67

Talk about top notch patient care! I had to write a review after dealing with Stephanie W. I was amazed at how she actually took the time to listen to what I was saying. Using this information to make suggestions for me that actually worked!! stephanie had tools and ideas I never knew existed. This quality of care is almost unheard of these days. Thanks again Steph @connect hearing. I will be back!!

Er
Review №68

I wear Lyric hearing aides, which have to be replaced on a monthly basis. When I moved to Denver, I shopped around for the best place that would be flexible in fitting me every month, as well as knowledgeable in all things hearing aid related. Stephanie at Connect Hearing is just that!

As
Review №69

Connect Hearing has all of the latest technology. The staff is very knowledgeable and offered excellent customer service. I will be sending my family here for their hearing aids.

Ab
Review №70

Excellent customer service and thorough hearing exams. Highly recommend!

Ta
Review №71

I came in 5:45 (around 45 minutes late) Kathleen Gabler, Au.D., CCC-A was happy to use her time and reserve an appointment for me on the next day with her, Today i was able to borrow the 3 week trial hearing aids absolutely free, its been a pleasant experience for me to try these new hearing aids! Much more to say, but overall experience was very clear and friendly!!

Mi
Review №72

Marjean is Friendly and very helpful would recommend anyone to go see her at Connect.

Ja
Review №73

Very thorough and professional.

Ph
Review №74

Marjean is fantastic! Would recommend this office to everyone!!

Mo
Review №75

Tasha was very Pleasant to work with, very helpful as well.

Ta
Review №76

Very helpful and informative

Se
Review №77

Very friendly staff!

Bi
Review №78

Very professional.

Ma
Review №79

Marjean Randolph delivers excellent customer service!

Information
5 Photos
79 Comments
4.9 Rating
  • Address:950 E Harvard Ave Ste 620, Denver, CO 80210, United States
  • Site:https://clinics.connecthearing.com/denver/950-e-harvard-ave.html?utm_source=Yext&utm_medium=GoogleMyBusiness&utm_campaign=Yext_Listings&y_source=1_OTkxNTA4Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 303-722-0886
Categories
  • Hearing aid store
  • Audiologist
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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