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Appliance Factory
1045 Zuni St # 1, Denver, CO 80204, United States
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Appliance Factory
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Ke
Review №1

Donovan did not disappoint!! We came in today looking for a new washer and dryer. We spoke with Donovan both on the phone and in store. He fully understood what we wanted, no need to go anywhere else. Donovan was not only polite and knowledgeable but also honest. He handled everything for us and answered all of our questions. Any future appliances we purchase will be coming from this store and Donovan. Thank you for giving excellent customer service.

Ji
Review №2

My husband and I walked in and spoke with Kory- the store manager at the Zuni location and he helped us quickly and efficiently to get us the oven we wanted! He worked with us on getting us the financing that worked for us as well. We are so excited as our dream kitchen is coming to reality! Thank you guys so much for making this process so seamless!

Au
Review №3

Best prices around. They price match if you find an “in stock” item at a better price from a reputable company. Gabe is awesome to work with. Knowledgeable, professional and honest.

An
Review №4

John was great to work with! Very pleasant and took his time helping us find exactly what we needed. He made our buying process super simple and easy.

Ha
Review №5

Great team with a large selection of appliances and excellent prices! Have made two separate purchases now from this location and both times have exceeded my expectations. Their local and online presence combined with unbeatable prices are exactly what I want from an appliance retailer.

br
Review №6

My family went in, Donovan, helped us find what we wanted. Very professional. Really great place I highly recommend you go buy your appliances from there. Walked out with exactly what we needed.

Ke
Review №7

WOW - Kacye at the Thorton Store was AWESOME!! She helped me find what I was looking for and was very helpful with all the details. Shes got that level of customer service that you dont always see these days. Would return to that store just because of her!

so
Review №8

Donovan was able to help me find the fridge I needed. It was great to new able to get the fridge deliver with in a few days

Br
Review №9

Great customer service from Gabe at the Central location. Fast and easy to get things picked out and he was great in describing all the different options and warranties they offer. We had a short timeline to work with and he helped narrow the search to what was in stock immediately!

Pa
Review №10

Worked with John he found me a great deal and got it to me same day on a Saturday. Great service and product.

Lu
Review №11

If I could rate it less than one star I would. I ordered an entire set of kitchen appliances from Appliance factory on zuni on 06/14/2020. On this date I paid for everything in full. I had custom cabinets built for the specific appliances ordered, after this date. I would not be ready for my appliances until August.I was promised delivery at that time.I paid a total of $15,500, including $2000.00 in warranties.When I called to inquire about delivery. I was told there would a brief delay due to Covid.Over the next year, there have been multiple attempts on my part to get my appliances. In December, my cooktop, hood and dishwasher were all delivered, finally. Twice over all of this time, a delivery of my refrigerator and oven/microwave were attempted. When the boxes were opened on delivery, one time the oven door was damaged and the other time a refrigerator was delivered that had extensive damage.Both were returned with the truck that day.Since these times, I have been promised multiple times, delivery of my appliances, and have yet to see them. Many of the promises were made by Kory, the store manager. At one time, I was promised (by a sales person)a 1500.00 refund to make up for the trouble I have been caused.Now, Kory will not return my calls, and is obviously avoiding me..I am at a loss as to where to go next with this, besides pursuing legal action.

Ja
Review №12

All I have to say is that Gabe M. At the Zuni location really help us out buying our next appliance. His experience and customer service skills are phenomenal. I’m definitely coming back and I definitely recommend Gabe as your sales associate.

Sh
Review №13

The customer service representative did a great job and I love my pillow. Thank you Mike at Zuni street.

Bu
Review №14

Gabe was great! Knowledgeable and very helpful. I picked up a chest freezer and was able to stop in and get exactly what I needed! Thanks!

Mi
Review №15

I have now purchased 2 items from this store and had a similar poor experience to suggest there is a trend. I purchased a washer and dryer set in October 2020 that I was told would be in stock in 30-45 days. Later (after making the purchase and paying the full purchase price) that date was changed and delayed several times. Ultimately, I ended up asking for my money back and once I did, the washer and dryer magically just came in stock and was ready for delivery. It was 75 days from purchase to delivery. I ended up buying a dishwasher from this same company in January 2021 as it was out of stock in many locations. I was told the dishwasher would be in-stock in May. I called mid-April to check on the status as I had heard no updates for about 3 months. Again, the dishwasher was already in stock, but no one had reached out to me to schedule delivery. There appears to be a trend of taking the cash for the full purchase price, but deliberately being slow to deliver the item. My guess is they are making sales to customers not willing/able to wait ahead of the customers who already paid for their appliance. I will not be purchasing any items from this company again.

Ro
Review №16

Was referred by Home Depot and Gabe earned my business. As a contractor I buy appliances of all kinds and all prices. He definitely knows what hes talking about. Ill be back for sure with my other projects. Thanks Gabe, you made it nice and easy.

Ja
Review №17

Julia was so amazing to work with she was super sweet and very informative!

Pe
Review №18

My husband and I were in the market for a new dishwasher and Gabe listened to what we needed and found us a dishwasher in our price range. He made the performance guarantee a no brainer so we know we are protected down the line. If you are in a need of any new appliance, Gabe is your guy!

Er
Review №19

I went to the store and they helped me find exactly what I needed. They showed me different price options and were informative. They explained that it will take a while due to the shortages. I knew about that from TV. thanks to Kory and Gabe for really being upfront and so much help.

Su
Review №20

Great price.Great customer service. Gabe was very courteous and truthful about products and warranties.

Al
Review №21

Had a real good experience with Andy. Easy going and helpful. Got a washer same day!

Ke
Review №22

Appliance factory has a great showroom and awesome staff. Nick helped us find our range and get it transferred from their main warehouse. They had several options that fit the specifics of what we needed. He was very helpful and easy to work with. Nick made the whole process easy and seamless.

ja
Review №23

Angelo is extremely knowledgeable. He was able to find me the perfect washer and dryer at a price I gave him. The whole team here is so friendly and helpful. If you are looking to buy appliances I highly recommend coming here!

Ja
Review №24

I work with Gabe at the Store and he showed me different options to go on my refrigerator and came out of there very happy and satisfied with my purchase, thank you so much Gabe, real good attitude!!

sf
Review №25

Great interaction with Donovan getting my microwave issues resolved

An
Review №26

Our sales person acknowledged when he saw us wondering because he was assisting another customer. This kind of courtesy is refreshing! He also put together a set for our kitchen that was budget friendly and suited our tastes. The crews that delivered to our house both called the day before and the time slot choices were slightly conflicting with the other crew. They made this work very well. However, we paid upfront for installation of a fridge, dishwasher, and range. The dishwasher could have extra charges but it was $189.00 extra to install on top on the price we already paid. The electric range was a slide in which we could accommodate for but it doesnt reach the back and there is a giant gap (2 inches). I have heard of gas ranges fitting that way but looks like the depth dimension is wrong. When I asked the installer he offered to put a playe for 50 dollars after I had trusted the dimensions I gave the sales person would fit. The refrigerator also came with some dents in the front which was not what we were hoping for.

Me
Review №27

Excellent experience all around!Gabe & Kory were incredibly helpful in helping us pick out a new Samsung washer, dryer and Tempur-Pedic mattress. They were an absolute pleasure to work with. They answered all of our questions and made the whole process a breeze.Andrew and T delivered our appliances and did a great job hooking everything up.Were extremely happy with our purchase and will definitely return the next time we need an appliance.

Ch
Review №28

Went without an appointment and we were still helped. Knowledgeable staff with reasonable prices and huge showroom to view products on person.

Pl
Review №29

Buyer Beware * Bait & SwitchJune 13, 2021 Had agreed to the purchase of appliance units on the grounds that they must be in stock & be delivered the same week. The date of delivery was to be June 16th, 2021, on June 16th no delivery, contacted local & regional personnel was told delivery was not until next week & that the units were not in stock. Additionally, the four-year warranty was only purchased on the grounds that service would be provided locally & directly though the local store, it appears that is also not true, was informed by employee that the warranty is provided through Brand Source.Have not received any response from upper management Matt Coudayre VP of Retail Sales.Additionally, Sales Transaction Receipt is 6.13.2021, Invoice was forward dated to 6.23.2021.After speaking with sales rep. they will only deliver the units this week “if we pay more than the agreed upon paid price on the receipt” in 3 words “Bait & Switch”.

Of
Review №30

I am a general contractor and work very closely with Jorge at the 84th location. He is always prompt when I call and text him for everything we need. He is great at giving me options and helping me find what I need. I also refer every client that purchases their own appliances for projects and he always comes through. I highly recommend this company and the people they employ. I forever will use appliance factory for all of my appliance needs!

Bo
Review №31

Went there to find a new washer and drier for my house. Nick was super helpful, he helped me understand what options I have and made all buying process simple. Thank you Nick!

Pa
Review №32

Go see Gabe Martinez at Appliance Factory on Zuni. He was great to work with on the purchase of our new Kitchenaid refrigerator. Great service.!

Mr
Review №33

Im not one who does reviews in general , but I was very impressed with the staff. The young man that worked with me (Thomas) was pleasant and listened well. He did not waste my time and so polite in his mannerisms. I sorry to note that we (the paying public) dont get this kind of service else where, why? Nevertheless Thank You Mr. Thomas for being high end at your job. Hopefully others might be smart enough to come in to the Appliance Factory store on 10th and Zuni and ask for you. Or try and clone you and put you in other stores.

Je
Review №34

Great experience!! Angelo was an amazing help. Great pricing and easy to work with. Cheap Instal and getting rid of old appliances for only $20!! Highly recommend

Ja
Review №35

Gabe was awesome, Not pushy, listened to what I was looking for and was very patient & Extremely helpful, We were in and out in less 40 minutes!Thanks Gabe!!

mo
Review №36

This place was awesome! Tom was very polite and knowledgeable. Answered all my questions.. and I had alot of them 🤷. Will recommend to anybody.

Do
Review №37

Awesome store! So close to home easy to get to. Allison was awesome came back 3 times just figuring out which washer I wanted and she was very welcoming and informational. Replaced the washer next up dryer will be coming back again! Thank you!

Ga
Review №38

Nice guy, but overworked, and tried to tell me I had found the cheapest fridge, but aparrently it got sold after I had already paid, and somehow he found a cheaper fridge after.

Gr
Review №39

I went in with an idea of what I wanted. Tom helped me right away to help me measure the refrigerator I wanted, and he answered my questions about similar models to help me make a decision. The buying process couldnt have been easier. I felt like I was in and out quickly (which is what I wanted), but I wasnt rushed.

Co
Review №40

Great experience, Kory was extremely helpful and helped me find the right washer and dryer for my family!!

Wi
Review №41

Purchased a dishwasher and refrigerator on 6/14/2020. Shopping experience was good. Prices were good. Had items set for delivery on 6/24/2020. Had to take the day off to make this happen. Called the store around noon and was told that the paperwork was never turned in for the shipping and that I would have to wait until 7/2/2020 before there was another opening. Items arrived on 7/2/2020 and are installed. 7/14/2020 the pump on the dishwasher went out. Contacted Mattress Kingdom and was given the number for whirlpool because I hadn’t purchased the in store coverage. I pointed out that an appliance should work for more than 2 weeks before needing to call on the factory to fix it and asked if I could bring it back for an I store credit. I was told that someone would get back with me. Called a couple days later and was told that this was definitely a problem and someone would get back with me. After a couple hours on hold with whirlpool, they sent a repairman out (Not mattress Kingdom) on July 31st to let us know that they didn’t have the part to fix it and they didn’t know when it would be in. Called the Mattress Kingdom again to let them know what was going on and they said they’d get back to me. It is now August 23rd with no return calland we are still washing dishes by hand. A $600 (including hook-up) paperweight was not the bargain I was looking for at the “Mattress Kingdom”.

YI
Review №42

I am so happy to have found this place! I needed a dishwasher and a refresher for pick up ASAP since Home Depot delayed my order then cancelled it without warning. I was able to drop in to the Zuni location and Allison helped me out immediately. She secured both the sizes and styles I needed and had them ready for pick up from the warehouse that day. I will never buy from Home Depot if I need alliances !Allison was professional friendly and listened to me about exactly what I needed .

Tr
Review №43

Great customer service!! Easiest purchase!!

Il
Review №44

We had the best experience shopping for a new stove today at this location! While we have been to other locations., this one was the best! Jacque was knowledgeable, straightforward and lovely! We will definitely return!

Jo
Review №45

Great prices and selection. Easiest appliance shopping experience Ive ever had. Jackie helped us and she was phenomenal.

Ka
Review №46

Will never shop big box again for appliances! Was an amazing experience. Mitchel was sooo knowledgeable, personable and professional!!! Bought a range and will be back for all the others..

Ch
Review №47

Kacey was extremely helpful and offered suggestions and alternatives to help us save money and get what we want.

Am
Review №48

Allison is perfect. She was extremely patient answering all our questions. She was very accommodating getting the delivery ASAP which was very important to us. In addition to the great sales team (they were all very helpful), we were extremely pleased with the selection of appliances.

Br
Review №49

Great service! Very easy to work with and they didnt try to use any pushy sales tactics on me. They listened to what I was looking for and made it very easy to make my purchase. I will go back and make a purchase in the future for sure.

Ju
Review №50

Appliances Factory is a good place to get in box or out of box appliances with minor cosmetic blemishes that helps you save Big!!! We had Lorraine Being out sales person that speaks Spanish and very helpful to meet our needs. I will recommend to stop by to see the good deals.

An
Review №51

Everyone I worked with at Appliance Factory was very nice and tried their best to be helpful but Im extremely disappointed with my service overall & definitely DO NOT recommend purchasing any type of extended warranty plan from them. I did and wish I didnt based on this experience..I ordered a washer/dryer from them and told them I would be installing it in the opposite side of the closet as the hookups so I would need longer hoses and wiring. I was told they had everything we would need but when they came to install it, they didnt have a long enough dryer cable. I would have ordered it ahead of time if I had known this so they left with the install unfinished and said they would come back when I receive the new cable. I ordered it and called them back to come finish the installation. They no-showed 3 times and then scheduled on a Saturday that I told them I would be hiking. I fought for about 3-4 weeks trying to get them to come out to finish the install. As of now, my boyfriend managed to finish it himself and I havent been followed up with since.Just make sure to cover all your bases and make sure they can finish installation in one swoop and you should be good! Everything past that for me was a nightmare.

Pe
Review №52

Nick was a great help - had me set up with options in minutes and had me out the door with a great deal on two dishwashers straight away.

Je
Review №53

Allison and Jackie are FABULOUS!! Found everything I needed and then some! I ended up with an incredible deal on a king size bed- one that I could not pass up.I highly recommend this store!!

Se
Review №54

Allison was very helpful with finding me a refrigerator during these crazy covid times. Other appliance stores had no inventory or were months out for delivery. I was able to get a fridge delivered within 5 days!

Ra
Review №55

Jacque was really great about helping us find a washer/dryer combo. She took very good care to explain everything and made the shopping experience easy. I would shop with her again in the future.

Ro
Review №56

I’ve been buying appliances here for years. Allison helped me this time get the best deal on a new fridge. Her patience and customer service was above and beyond.

D
Review №57

I purchased 3 appliances from Fine Lines and their organizations used store and nothing I bought has worked for more than 1 use. The new item dryer did not tumble after the first use (it was only delivered Wednesday) I thought that I would give them an opportunity to redeem themselves after I bought a washer and dishwasher from the used division. The first washer when the connected it leaked and they took it right back, the second washer seemed to have feet and walked whenever on the spin cycle :( the dishwashers door would not shut anymore and I used it less than 2 weeks. So I purchased all new ones (washer, dryer and dishwasher) from Fine Lines and within 3 days the dryer does not tumble nor have I been refunded the original purchases. Buyer Beware!!

Mi
Review №58

Gabe at Zuni is amazing and very helpful!

Me
Review №59

Had a great experience with the staff at Appliance Factory at 1045 Zuni St in Denver CO. We appreciate your fast, professional service.

Br
Review №60

I had a very positive buying experiences at this store. I worked with a salesperson named Johnathan who spent so much time a patience helping to accommodate my many requests. I was working to purchase a refrigerator with very limiting dimensions and had a long list of requirements. Johnathan worked tirelessly and with much humor to ensure I was happy and that my need were met. I sell real estate in the area and with be recommending this facility and this particular low-pressure, pleasant and professional salesperson to meet the needs of my clients. Thanks Johnathan! It was a very pleasant experience indeed!

Ch
Review №61

Diverse selection, friendly service great prices! Would definitely recommend.

Jo
Review №62

Worked with Gabe Martinez who was very helpfulCentral Denver store on Zuni

Je
Review №63

After many stores and many searches we finally found the appliance we needed. Thanks to Trey for being so informative and making sure all of our questions were answered!

Tr
Review №64

Thank you for being so helpful Jackie and Angelo.we bought a new jenn-Air fridge. Lovely working with the staff.

Ju
Review №65

Alison did a fantastic job helping me get a new microwave. She deserves a raise! Tremendous customer service

Al
Review №66

I stopped in after viewing some models online that interested me. They have a smaller selection than the other location but they can order in and view inventory of the warehouse and other locations. I prefer the less trafficked area with the big box stores being flooded. Everyone is wearing masks and being cognizant of distancing.Eddie Clous helped me review fridges and really helped me understand the differences between brands/models/lines. I didnt feel at all pressured to make a purchase and he was super knowledgeable and helped me understand their difference offerings such as new in box, out of box, and items that have had some minor imperfections.My fridge was installed today and the delivery went smoothly. They took away my old fridge and carried in the new.Id highly recommend checking them out!

Ro
Review №67

Nik was very helpful, we were able to find exactly what we needed quickly for a great deal we couldnt find anywhere else!

Sa
Review №68

Update: Reducing to one star because the brand new dryer they installed was also damaged. Also, the warranty they told us about when we bought the washer and dryer doesnt even exist, but Im actually not the slightest bit surprised by that.Really long story short, our experience in the showroom was fine. It was the delivery and after where things got screwed up, and they refuse to do anything about it. Theyve been throwing the word liability around like its some type of legal cop-out, but what happened here is COMMON SENSE!While they were delivering and installing a washer and dryer to our house, the kitchen water was sputtering. We figured this was normal, so we didnt say anything. After they left though, the water heater (which is right next to the washer and dryer) stopped working!So like, I figured this is like when you get an oil change and leave with your Check Engine light on. You go back and they FIX IT!Nope. I called the next day to get someone out to look at it, and they told me they cant do that for liability reasons. But after some persuading, they called corporate and agreed to send someone out. I was told by 3 PEOPLE that this was the plan. So I rearranged my day to be home to let the person in, but once the repair person got here, he said he couldnt even look at the water heater... for liability reasons. So I called the store and had them talk to the repair person. No dice.I spent hours on the phone with them the rest of that day. Nothing came of it besides a measly $80 refund to get someone out to take a look at it. The fuq!? We also found out by similar reviews that THIS ISNT THE FIRST TIME theyve done this!!Again, this is common sense. If you mess something up, youre liable to fix it.

An
Review №69

Went to this place & bought a mattress & I was told that it was going to be a week till it got to me? That didnt happen & instead of calling me to let me know they make me have to call them to which they tell me that someone gave my mattress to someone else & that I would have to wait a bit longer. After that time was up again I have to CALL THEM to once again find out that it still hasnt arrived so I just went & got a refund. 1st & last time that I will go to this place.

Dy
Review №70

Biggest piece of garbage store Ive ever seen. Takes 2 weeks to deliver, then they never show up.

Me
Review №71

Mitchel was excellent with answering all my questions and helped us get the best washer n dryer for us!!!!!!

PM
Review №72

These guys ROCK! We needed to replace a stove in one of the units we manage, and this was the ONLY store with prices that came in within our budget. Also, they were able to deliver and install it within 5 days instead of 3-4 weeks as everyone else. as this unit is occupied 50 weeks a year, time and value was of the essence. Thank you Appliance Factory & Mattress Kingdom for your amazing products, pricing and customer service.Again, you guys ROCK!

Jo
Review №73

Great customer service and Nick was very knowledgeable of the products.

Ma
Review №74

This store awesome came in n found a couple things i wanted n had to choose between 3 options. very nice with helpful stuff.

Al
Review №75

Ill start by saying that everyone I have spoken to at Appliance Factory was professional and the repair guy is great, but the service/extended warranty is a borderline scam. I have had over 15 visits from the repair guy in the past 3 years for my fridge. Simply put, I have had a fridge that sporadically doesnt refrigerate and they still refuse to replace the unit. They have been stringing me along with promises for over a year and now I believe it just so they can wait long enough that the unit will be out of warranty.

Ga
Review №76

I love this store. Galina is the best at getting all of the things we need. Go see her for sure

An
Review №77

The people I have spoken with have been very helpful sorting concerns about the microwave appropriate for the built in space I have. They followed up as planned. I would use the Appliance Factory again.

Pa
Review №78

DO NOT BUY FROM HERE!!I purchased a Samsung dishwasher from this Denver location and was pleased with the customer service. The day of, however after install the dishwasher quit working after only 5 days!! 5 days! I called appliance factory for some kind-of support and was told “nothing” we will do. You should call manufacturer.I have 0 problem with how warranties work, but 5 days and 0 support from the manager or sales department to right the wrong of a product that was over $500! It’s laughable and why people shop at HD, Lowe’s, etc. A product that is a year old or 5 years, I get I’m sorry we can’t help now, 5 days old!! Lol, DO NOT SHOP HERE or anywhere that don’t stand by there products after 5 days!!!DO NOT BUY FROM HERE!!

Do
Review №79

I thought they were in the business of selling appliances but turns out Nik just wants people to wait or sell you something you dont really want.

EM
Review №80

This company is the most poorly organized and unprofessional business I have ever dealt with. I purchased a refrigerator, stove, and dishwasher on June 30th. We took the refrigerator home that evening, but the stove and dishwasher were to be delivered on July 9th. The items were never delivered. When I called the store, I was told that the appliances were showing up in the system as already having been delivered but they suspected an accounting error and I was assured that the appliances were still in the warehouse, they just had to be located. I agreed to wait until the items were located. Two days later (Saturday) the appliances were still not located. It seems that this company does not value good customer service. It should not take so long to locate a stove and dishwasher. Additionally, the store associates have communicated that they do not have a direct line to the warehouse and the person in charge of locating my items. Calls to the presidents line have gone unanswered and nobody within this business seems to have any power to fix any mistakes. This is poor business practice. I cancelled my order and will no longer consider this company for my future appliance or mattress needs. Its disappointing because I invested hours buying the appliances. We were also supposed to get our old appliances hauled away, including the old refrigerator that we replaced. Now I have to find a method to get that refrigerator taken, in addition to investing more time into finding the needed appliances. The associates at the store were nice, but ultimately no help. There is no way to reach the corporate office or higher management. The only way to get anything is by going through the store associates and they cant even seem to get through to anybody. Save yourself the headache and go elsewhere.

Jo
Review №81

Great service from Eddie. He was able to find me a fridge in stock to put in my garage. Lowes and Home Depot couldnt give me date for delivery.

Ge
Review №82

Bought my washer and dryer from the Zuni location. Lorraine was very helpful and provided great customer service. Thumbs up to The Appliance Factory.

Ma
Review №83

Great in store experience, Charles and the team has have a good level of knowledge and experience. We purchased appliances that have met our needs (both quality and price). The stove has great control, the low height microwave has opened up so much room over the stove and the dishwasher gets all of the dishes very clean, in fact squeaky clean:). I will be back when I need get a new fridge.

Je
Review №84

Benji was great. Big help. Great deal. Shop appliance factory 1sr in Denver ask for Benji

Sh
Review №85

Jonathan is STELLAR!!! After working with him at Appliance Factory on Zuni, he is the ONLY person we’ll go to from now on!! We are SUPER happy customers and will keep coming back! Jonathan makes the entire process so easy from the moment you walk in the door. He is exceptionally friendly, professional, and personable and wants to deliver exactly what you’re looking for, so will give you all of the options he has available (which are endless!!), and with zero pressure. Win win!!!! He is a rare gem in this industry and we are beyond lucky to now have him as our sole contact!! Would love to give him more than 5 stars if it was an option! You will be thrilled to have him help you find exactly what you need!! And he will!!

su
Review №86

Allison did a good job explaining everything. We had an amazing experience.

Br
Review №87

I was shopping blind for new appliances, when I stumbled across Appliance Factory! Wow! What a team, they not only went over every option but they took the time to help me find what fit best for my needs and budget! Kevin was the best in every way! I will be back!

Sc
Review №88

This store has been great to us! We always find great deals and sales reps are very knowledgeable on the features and reliability when it comes to all the appliances they offer.

Ka
Review №89

Very awesome staff and helpful as well I got what I needed and they were very informative & smart. They helped me find what I needed & I give them a huge thanks it was very much appreciated!!

Ni
Review №90

Helpfull and informed staff. Tray was a huge help, very polite and patient.

Am
Review №91

Bought our Samsung refrigerator today! Lorraine was great to work with and got us the best deal fast! Thank you Zuni Appliance Factory!

Ch
Review №92

These guys went above and beyond in customer service. I live 4 hours from Denver in a remote location. There are closer places to buy appliances - but none better in my experience. They handled getting the stove converted to propane which has to be done, no other store I know of will assist with that, your on your own to find a tech. They also worked with carriers to get it delivered (not easy). The manager Adam, and the warehouse tech Alexander, stayed in touch and kept me updated in the process. And - I love my new Whirlpool slide in range too!

Bi
Review №93

We would like to thank Tony Hill for his expert assistance with the purchase of our appliances! He has extensive knowledge of all the appliances he sells. Our refrigerator and dishwasher were delivered today and we are very happy with our choices. Tony was able to help us select a quiet refrigerator and dishwasher. So far they are both living up to expectations! The delivery guys did a great job on the installation. We will not hesitate to return to Appliance Factory on Zuni for our next appliance purchases. We definitely recommend them!!

St
Review №94

Thry we very helpful and the 8th and Zuni location. Lorraine was exceptional with making sure we got what we needed.

Je
Review №95

Good people. They are always helpful and worth the stop over when comparing prices with the big box stores.

Co
Review №96

Jackie was awesome in ordering, replacement & install of a clothes washer. Thank you for all of your help!

Sm
Review №97

I was in the market for a new washer and dryer and had a great experience working with Kevin at this location. He was very courteous and knowledgeable about each manufacturers products and was adamant about meeting my financial requirements. It is always nice to go through a hassel free, quick, and easy purchase ! Not to mention great prices !

Sa
Review №98

Me and my boyfriend were searching for a new washer and dryer. My boyfriend being much better at appliances then I I felt lost.But their wonderful salesmen RJ helped me understand, making it much easier to choose our new appliances.I highly recommend this place to anyone.

Am
Review №99

Weve just finished a three-day appliance shopping marathon, and couldnt be more pleased with Mark. He found us the best package with the best warranty, and was totally no pressure. Bonus points to him for emailing us a quote, so we didnt have to wait for it, and to Jonathon for helping us finalize the purchase since Mark was away (having a life or something). Good group of guys, all around.

Bo
Review №100

I purchased a Maytag washer and dryer from Johnathan. I knew the pricing on the units and he met the best price out there. By asking the right questions in right way he knew what I wanted and did not try to sell me what he knew I did not want. I like salesmen that know the products they sell and dont try to sell me something I have knowledge of but am not interested in. A great deal and a pleasant experience

Information
32 Photos
100 Comments
4.4 Rating
  • Address:1045 Zuni St # 1, Denver, CO 80204, United States
  • Site:http://www.appliancefactory.com/
  • Phone:+1 720-354-4744
Categories
  • Appliance store
  • Discount store
  • Kitchen supply store
  • Refrigerator store
  • Washer & dryer store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:10AM–7PM
  • Saturday:11AM–6PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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